Zoe acted as my solicitor for the sale of a flat affected by BSF and cladding issues, and I honestly couldn’t have asked for better representation. She’s incredibly talented, knowledgeable, and responsive, and really understands the complexities that come with BSF-affected properties.
Throughout the process, Zoe always gave me solid, clear advice and made time for calls when I needed reassurance, especially when things felt like they were stalling. When my first sale sadly fell through due to buyer nerves (absolutely no fault of Zoe’s), I was genuinely upset. Zoe was incredibly kind, friendly, and supportive during that time, and her calm reassurance really helped me pick myself back up.
She didn’t just move on, she proactively reviewed the entire sale from a buyer’s perspective to identify anything she could strengthen legally to give future buyers more confidence. It was clear she truly cared and went above and beyond to make sure any future sale would be on the strongest possible footing.
Zoe was completely ‘on it’ from start to finish – a great communicator, very organised, and someone who always made me feel in safe hands. A five-star solicitor, and one I’d recommend without hesitation.