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Thomson & Bancks

4.9 | 242 Reviews 242 Reviews | Housing & Property
695 Total Company Reviews info icon Housing & Property | info icon 695 Total Company Reviews Housing & Property | info icon 695 Total Company Reviews

37 High Street, Pershore, Worcestershire, WR10 1AH

Accepting new clients

37 High Street, Pershore, Worcestershire, WR10 1AH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 442238

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Thomson & Bancks Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Thomson & Bancks are accredited by

The Law Society accreditation awarded to Thomson & Bancks
Conveyancing Quality Scheme accreditation awarded to Thomson & Bancks
Trading names:
Thomson And Bancks Solicitors

Description

Whether you are an individual needing solid and sensible assistance, or an enthusiastic entrepreneur managing your own business we provide expert help that can really make a positive difference to your situation. In short, as a client of Thomson & Bancks, ‘You Matter to Us’.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson & Bancks offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thomson & Bancks Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Thomson & Bancks are accredited by

The Law Society accreditation awarded to Thomson & Bancks
Conveyancing Quality Scheme accreditation awarded to Thomson & Bancks
Trading names:
Thomson And Bancks Solicitors

Description

Whether you are an individual needing solid and sensible assistance, or an enthusiastic entrepreneur managing your own business we provide expert help that can really make a positive difference to your situation. In short, as a client of Thomson & Bancks, ‘You Matter to Us’.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson & Bancks offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Thomson & Bancks

Meet the team of Thomson & Bancks

Contact & Locations - Thomson & Bancks

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

37 High Street, Pershore, Worcestershire, WR10 1AH

Reviews

4.9 /5 242 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thomson & Bancks

The firm specialises in wills, probate, power of attorney, conveyancing and estate/land matters, showing strong technical knowledge and efficient case handling. Clients praise clear, practical legal advice, thoroughness and reliable outcomes. Valued soft skills include friendliness, empathy, patience, approachability and proactive communication; clients feel listened to, reassured and supported during sensitive or complex matters. The team is described as professional, responsive and caring, delivering timely, well‑explained guidance that builds client confidence.

friendly staff
professional service
clear explanations
efficient handling
helpful advice
prompt communication
reassuring approach
knowledgeable team
proactive chasing
trustworthy service

ReviewSolicitors Review List

Profile image of Sarah Banks

Sarah Banks

Family Law

Legal help

A very professional firm. Well explained advice and efficient service.

Solicitors tagged in
this review

from Thomson & Bancks

Dear Sarah. Thank you for your kind feedback. We are pleased to hear that you found our firm professional, with clear advice and an efficient service. We really appreciate you taking the time to share your experience.

0
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Profile image of Stephen Smith

Stephen Smith

ID1 Form

I needed an ID1 Form for a house transfer. This firm made the whole process very easy.

Solicitors tagged in
this review

from Thomson & Bancks

Thank you, Stephen, for your feedback. We’re pleased to hear the team made the ID1 form process straightforward and easy for your house transfer.

0
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Profile image of Martin Dexter

Martin Dexter

Housing & Property

Legal dispute

Geoffrey provided professional advice in a clear and precise manner, especially helpful for us not used to the legal world! I would have no hesitation in recommending Thomas Bancks, and in particular, Geoffrey Ellis. Thank you.

Solicitors tagged in
this review

from Thomson & Bancks

Thank you, Martin, for your feedback. We’re pleased to hear Geoffrey provided clear, precise advice and helped make the process easier to understand.

0
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Profile image of Robert & WendyAddrianne Dean

Robert & WendyAddrianne Dean

Verified
Wills, Trusts & Probate

Very confident solicitors dealing with our affairs

Jemma’s comunication was excellent explaining the pros and cons

Legal experts tagged in
this review

from Thomson & Bancks

Thank you for your feedback! We’re glad Jemma’s clear communication and advice on the pros and cons helped you throughout the process. We will be sure to share your kind words with her.

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Conveyancing

Excellent experience selling our property through Thomson & Bancks. Emma and Joanne Smith were excellent and provided a very professional service. Never too busy to take my calls for updates and kept me informed of progress throughout. Would highly recommend.

Solicitors tagged in
this review

from Thomson & Bancks

Thank you for your review. We’re pleased to hear Emma, Joanne and the team provided a professional and supportive conveyancing service, keeping you well informed and always available for updates throughout your sale.

0
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Other Reviews

Profile image of Nicholas Gale

Nicholas Gale

Nicholas

Excellent firm of Solicitors Did a good job for us

from Thomson & Bancks

Thank you, Nicholas, for your feedback. We’re pleased to hear you were happy with the service provided.

0
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Profile image of Darrell Smith

Darrell Smith

Housing & Property

Darrell

Excellent service in the selling of our property. Staff were friendly and welcoming and nothing was too much trouble. Everything was explained thank you!

from Thomson & Bancks

Dear Darrell, Thank you for your feedback. We are pleased to hear you were happy with the excellent service.

0
Collected on: Google collection source logo
Profile image of Emma Kinley

Emma Kinley

Housing & Property

Emma

Thompson and Banks are professional solicitors and very friendly to deal with. However, communication could be improved, as my partner and I often had to email for updates and ask them to chase other parties rather than being proactively kept informed. We were part of a chain which unfortunately collapsed just before Christmas. Although new buyers were eventually found, the process took around nine months to reach exchange and completion. Once everyone was ready, things moved very quickly, with exchange taking place on the Thursday and completion following the Friday. We were also given an incorrect imformation throughtout thr process, and received conflicting information from all parties in the chain.

from Thomson & Bancks

Hi Emma. Thank you for your feedback. We’re glad to hear you found our service professional and friendly. We also appreciate your comments on communication and will use this to improve our updates going forward. If there’s anything further we can help with, please don’t hesitate to get in touch.

0
Collected on: Google collection source logo
Profile image of Marie McNally

Marie McNally

Housing & Property

Marie

Sylvia was fantastic throughout my house sale, always very pro active in chasing information (including chasing me!). Very good service and I would highly recommend. Thanks.

Solicitors tagged in
this review

from Thomson & Bancks

Thank you for your feedback, Marie. We are pleased that Sylvia was so fantastic and proactive throughout your house sale. It is gratifying to hear that her diligence in chasing information helped keep the process moving, and we truly appreciate your recommendation. We will ensure your kind comments and thanks are shared with Sylvia and the team.

0
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Profile image of Mr & Mrs P

Mr & Mrs P

Housing & Property

A client

We recently used Thomson & Bancks' services in the selling of our property. We found them to be professional & efficient. They guided & kept us fully informed throughout, which made the whole process very straightforward. We would definitely use them again & would highly recommend.

Solicitors tagged in
this review

from Thomson & Bancks

Thank you so much for your fantastic review. We’re delighted to hear that we provided professional, efficient service and kept you fully informed throughout the sale of your property. If you need any legal assistance in future or have questions about moving forward, please don’t hesitate to get in touch.

0
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Reviews

4.9 /5 695 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thomson & Bancks

The firm specialises in wills, probate, power of attorney, conveyancing and estate/land matters, showing strong technical knowledge and efficient case handling. Clients praise clear, practical legal advice, thoroughness and reliable outcomes. Valued soft skills include friendliness, empathy, patience, approachability and proactive communication; clients feel listened to, reassured and supported during sensitive or complex matters. The team is described as professional, responsive and caring, delivering timely, well‑explained guidance that builds client confidence.

friendly staff
professional service
clear explanations
efficient handling
helpful advice
prompt communication
reassuring approach
knowledgeable team
proactive chasing
trustworthy service

ReviewSolicitors Review List

Profile image of Gus O

Gus O

Verified
Wills, Trusts & Probate

Will Preparation and Drafting

It was very reassuring to have professional advice in redoing my Will

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Christine F

Christine F

Verified
Wills, Trusts & Probate

Will

Very understanding and informative. Listened to my requirements. They made the whole procedure, someone was always available if i had a question of query

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Administration of Estate

Thomson & Bancks have dealt with the administration of my late husbands estate. I have found them to be highly professional, approachable and extremely kind and caring in what is a difficult time for me. They have guided me through the process with patience and understanding, making sure that i receive the best possible outcome. I would highly recommend

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Jennifer M

Jennifer M

Verified
Wills, Trusts & Probate

Feedback on Services

I found all advice helpful, friendly, professional and very efficient. The whole service was conducted in good time. I am very satisfied and wish to thank all who made this possible

Solicitors tagged in
this review

from Thomson & Bancks

Dear Jennifer. Thank you for your kind feedback. We’re pleased to hear you found the advice helpful, friendly, and efficient, and that the service was completed in good time. We really appreciate your thanks and support.

0
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Profile image of Elizabeth Roper

Elizabeth Roper

Commercial Property

Very bad service for an existing customer

Having used Thomson Bancks for 30 odd years having had our house deeds with them and done our wills and power of attorney when I phoned them on the 20th May to use them for a house transaction and Codicil to my will I was told they could not take on my case as their files were full . I was so cross telling them after using them for all those years they couldn’t accommodate me . When I looked up about their files were full it said that the firm was full to capacity but existing customers should be given priority. Disgusted

A representative from Thomson & Bancks responded to this review

Thank you for your review, feedback is important to us. Our records show that you contacted our Private Client department and were offered a fixed fee appointment. We understand that you have now decided to instruct an alternative firm of solicitors to deal with your property query and we wish you well.

0
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Other Reviews

Profile image of Nicholas Gale

Nicholas Gale

Nicholas

Excellent firm of Solicitors Did a good job for us

from Thomson & Bancks

Thank you, Nicholas, for your feedback. We’re pleased to hear you were happy with the service provided.

0
Collected on: Google collection source logo
Profile image of Georgina Wilczek

Georgina Wilczek

Georgina

Excellent service, highly recommended

from Thomson & Bancks

Dear Georgina. Thank you for your kind feedback. We’re glad you were pleased with the service and really appreciate your recommendation.

0
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Profile image of Paul Roden

Paul Roden

Wills, Trusts & Probate

Paul

Very good company to deal with

Solicitors tagged in
this review

from Thomson & Bancks

Dear Paul. Thank you for your kind feedback. We are pleased to hear that you found us very good to deal with. We really appreciate you taking the time to share your experience.

0
Collected on: Google collection source logo
Profile image of Darrell Smith

Darrell Smith

Housing & Property

Darrell

Excellent service in the selling of our property. Staff were friendly and welcoming and nothing was too much trouble. Everything was explained thank you!

from Thomson & Bancks

Dear Darrell, Thank you for your feedback. We are pleased to hear you were happy with the excellent service.

0
Collected on: Google collection source logo
Profile image of Emma Kinley

Emma Kinley

Housing & Property

Emma

Thompson and Banks are professional solicitors and very friendly to deal with. However, communication could be improved, as my partner and I often had to email for updates and ask them to chase other parties rather than being proactively kept informed. We were part of a chain which unfortunately collapsed just before Christmas. Although new buyers were eventually found, the process took around nine months to reach exchange and completion. Once everyone was ready, things moved very quickly, with exchange taking place on the Thursday and completion following the Friday. We were also given an incorrect imformation throughtout thr process, and received conflicting information from all parties in the chain.

from Thomson & Bancks

Hi Emma. Thank you for your feedback. We’re glad to hear you found our service professional and friendly. We also appreciate your comments on communication and will use this to improve our updates going forward. If there’s anything further we can help with, please don’t hesitate to get in touch.

0
Collected on: Google collection source logo

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