Adam
I appreciate how professional they were and how hard they worked to help me out with my application. Great service and very trustworthy, thank you very much!
Hello Adam Thank you for your positive feedback! We're thrilled to hear that you found our service professional and trustworthy. Your satisfaction is our priority, and we're glad we could assist you with your application. We appreciate your kind words!
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Great Service!
Mine and my wife's experience of Axis Solicitors has been pretty exceptional and straight forward. They have presented us the necessary information to conclude a great use of service with our documentation towards our Spousal Visa, allowing us to finally close the gap and live together after 2 and half years of long distance. As great as it was, I'd highly rate Samera to overlook the process of keeping track of our application and managing parts of our case with great consistency and maturity in handling stressful situations. Megan our official case worker has also done a good job, however at points I did have to question her commitment to our case as some things took way longer than they should, at times frustratingly short emails, and the stress of days passing important moments did cause some unsatisfactory feelings. Regardless, she handled each moment with maturity and understanding and helped us conclude a successful visa application, which is in thanks to her.
With that said, me and my wife felt like we made the correct choice with our Spousal Visa in the hands of Axis Solicitors, which overall secured our future to finally be able to live together and overcome all odds. Highly recommend, but I'd advise to make sure to not let days go to nothing and always make sure you're getting information at a consistent rate.
Furthermore, Thank you Axis Solicitors. Highly recommend for your Spousal Visa!
Lawyer named in this review: Samera Akhtar
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Excellent service!!!
Sam was extremely professional and very honest.I would recommend 100%.
Lawyer named in this review: Samera Akhtar
A representative from Axis Solicitors Limited responded to this review on 14 August, 2023
Thank you for your kind words, much appreciated. We love to deliver a good service.
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Would not recommend to anyone
Went into axis today took our case months ago to them should have taken weeks to do the case but the immigration case was a mess our statements were reworded and said things we didnt agree with the evidence reduced to nothing by case worker head of firm saying send it all cover letter had so many mistakes factual errors in both first and second copies tried months ago to raise it felt they could not see thier own mistakes did not understand my issues over the quality of work produced looked rushed and not fit to send dealing with them caused anxiety today had meeting head of firm shouting at us this had to go today that they had done a complete job tried to say it cant go today tried to explain what was wrong with the work as head of firm asked but she would not let us answer we kept saying if you can be quiet for five minutes we will explain but she would not stop shouting then turned to my partner saying you think the work is fit to go dont you he stated if my partner has a valid point something not right then it cant go was told it goes at end of day or you find another solicitor then head of firm walked out partner wanted to leave as soon as head of firm shouted case worker was trying to get us to look over documents to try get the case out we said you cannot push us to sending it today if we think its not upto scratch we asked for the second copy of a cover letter to take home look at and was told no by head of firm so we have left this firm never have we been treat so badly we said the clients opinions should matter we may have something valid to raise we are not expecting work our way but work has to be correct factually and if you can see mistakes correct them that is all we felt this was not being done the work took too many months it had many mistakes which were raised with the head of the firm and even she told the case worker to correct it initially we have never been treat like this the way the head of firm acted today shouting not stopping for breath not letting us talk or answer her questions the experience has left us both shaken
We asked for an appointment to case worker four days waiting for an email back saying a date but when we then rang the firm wasim got an appointment for us in ten minutes wasim listens he asks what the problem is he tried to mediate
This firm charge thousands yet the quality of thier work is way below parr and they are prepared to send it like that they cannot even spot thier mistakes and when asked to correct them they say we just want it our way mistakes that could cost us in our application we have had to spend our time going over all thier work checking it correcting it and to pay so much money and be shouted at like that is very unprofessional i would not recommend them to anyone there are cheaper and much better out there
Lawyer named in this review: Samera Akhtar
A representative from Axis Solicitors Limited responded to this review on 06 December, 2022
We appreciate the feedback however you should understand that we are an experienced and professional firm who deal with immigration matters on a daily basis. The application was prepared to a professional standard and was ready to submit. You failed to understand the difference between an appeal and an application. Your appointment was booked on numerous occasions however you were cancelling the appointment due to your own reasons. With regards to charging thousands, your statement is false as you only paid one initial instalment (paid just over 10% of the agreed fees) and we did all the required work (application completed, 3 drafts done after 5 meetings with you whereby you spent over an hour with our senior solicitors) for you by spending a lot of our time with you without any further fees. Your view on the service is merely your disagreement with our professional advice. If you read our reviews they speak for themselves as we treat our client’s as a family and they are equally important to us. Lastly, we wish you all the best in the future
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Sipho Moyo
Thank you for the good job you have done for to achieve my Residence Permit, I really admire your hard work and the great effort you have put in. May the good Lord bless and continue helping more people who was in my situation. keep up the good work Samera
Lawyer named in this review: Samera Akhtar
A representative from Axis Solicitors Limited responded to this review on 31 January, 2022
Dear Sipho, thank you so much for your positive review. We are absolutely delighted that you were happy with the service and I shall pass on your praise to Samera.
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Miss Dube
She is welcoming and Approachable, easy to talk to and reachable on the telephone. She works very smart and effective for a person who has only "2 years experiece" as a lawyer, as she help my partner to get his Residence Permit within 9 month as promised.
Lawyer named in this review: Samera Akhtar
A representative from Axis Solicitors Limited responded to this review on 31 January, 2022
Dear Miss Dube, thank you so much for your positive review. We are absolutely delighted that you were happy with the service and I shall pass on your praise to Samera.
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