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20241014171431
Angelina
Quite happy with the service.
A representative from Pepperells Ltd responded to this review on 15 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Fantastic professional service, highly recommended
Becky was friendly, professional and non judgemental with sensitive matters. Becky went the extra mile to accommodate my needs and supported me throughout, she was thorough and efficient in dealing with a distressing situation and I was supported throughout with my needs being met. I was not rushed and was always kept informed and advised of all options and outcomes available to me. I cannot thank Becky and her team enough they really helped me through a difficult time.
Lawyer named in this review: Becky Scott
Was this review helpful? Yes
Thank you
Becky thank you for your amazing advice and support through such a difficult time. Even though the battle goes on, I will continue to use other people in the company.
Lawyer named in this review: Becky Scott
Was this review helpful? Yes
Legal aid and support
Great service
[See More]Been a great support during some difficult time, advising, guiding and supporting
Through breaking free and breaking out of the domestic abuse
Giving very supportive advice and finding the best strategies
Without adding anymore concerns
Making the process easy
Not feeling pressured unsure or not understanding
Everythings been well outlined
And supportive
Helping with the process
And supporting us in the most effective way
Regular engagement
Regular updates
Active listening
Working with the client and adjusting accordingly
Attentive to detail
Open and honest
Holistic approach understanding
Clients difficulties and any overwhelming or difficulties
Adjusting to fit the client and making sure they feel safe, feel calm when working through paperwork and information
Just being aware of the clients needs and listened to
Have a personal approach
on best ways to safe guard myself and my daughter, clearly spoken to and if I wasn’t sure of anything or even if it was due to the jargon, it’s would be explained and adjusted or they would find ways that would to make the client more comfortable
Which I am very greatful for all your help and support
Kindest thanks
Lawyer named in this review: Becky Scott
Was this review helpful? Yes
Efficient
Good efficient service and helpful advice given.
Lawyer named in this review: Becky Scott
A representative from Pepperells Ltd responded to this review on 04 July, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Excellent
Becky was so helpful and explained everything clearly to me. She really helped me through the process and answered all of my questions. Thank you for all you did for me Becky.
I also want to mention Sophie Kakkad who we had first contact with. She was very helpful and helped guide us through the process. Thank you Sophie!
Lawyer named in this review: Becky Scott
A representative from Pepperells Ltd responded to this review on 13 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Trees
Very good very helpful
On the ball
No messing here
Lawyer named in this review: Becky Scott
A representative from Pepperells Ltd responded to this review on 12 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Lawyers 4 us.
Very friendly with good communication and support staff through out the period of service, receptive regarding the circumstances of the case and first class response when needed. We were fully informed of progress, we would highly recommend this Solicitor and colleagues delivering a very professional service.
Lawyer named in this review: Becky Scott
A representative from Pepperells Ltd responded to this review on 11 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Great service
I was made redundant so needed my settlement checking. The firm were helpful, fast response and friendly.
Lawyer named in this review: Becky Scott
A representative from Pepperells Ltd responded to this review on 14 May, 2025
Thank you for your review Sian. We will ensure your feedback is passed onto Becky and the team. Its great to hear that you received a helpful and friendly service and we will be happy to assist you in the future should you need us to do so. Thankyou for choosing Pepperells.
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Amazing service.
I had an issue to resolve from an ex employer.
Becky was extremely helpful throughout the process.
Lawyer named in this review: Becky Scott
A representative from Pepperells Ltd responded to this review on 24 April, 2025
Thank you for your review Carl. We are pleased that Becky was helpful when dealing with your matter regarding your ex employer. Thank you for choosing Pepperells, we look forward to working with you in the future should you need us to do so.
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Everyone needs a Becky Scott?
When facing uncertainty, everyone needs a Becky Scott!
[See More]Receiving legal documents you don’t fully understand instills panic and worry. Becky booked me in quickly, made me a cup of coffee and genuinely asked how I was.
Each page was fully explained to me and I left felt listened to and cared for.
After feeling valued I went on to use the firm to work on my house sale.
Overall Becky was professional, efficient, empathetic and a fabulous example of how it should be done!
Lawyer named in this review: Becky Scott
A representative from Pepperells Ltd responded to this review on 19 March, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes