Pepperells Ltd

0191 303 6462

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements. Read more...

Address
26 St Marys Place
Newcastle Upon Tyne
Newcastle upon Tyne
Tyne and Wear
NE1 7PQ
0191 303 6462
www.pepperells.com

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Accreditations

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Available lawyers at Pepperells Ltd

kayleigh richardson

Charlotte Johnson

Donna Ratcliffe

Kate Jones

Sean Pitcairn

Amy Wells

Becky Scott

Stuart Parker

Amy Stewart

Amanda Lowson

Leah Kelly

Penny Jones

Brooke Rimmer

Lauren Behrsing

Alison McGowan

How Pepperells Ltd Compares

Value for money

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Pepperells Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pepperells Ltd. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 9%

Overpriced 1%

About Right 88%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 98%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Pepperells Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%

No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

1151
Very Good

96
Average

13
Poor

5
Awful

16

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Barbara

April 17, 2024

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Wills

Excellent service from Donna Ratcliffe. Donna initially came to our home to prepare Wills for myself and my husband. She is extremely professional, very knowledgeable and offered clear and concise advice. She offered to provide further advice and service as and when we will need it. We followed this with a visit to your Newcastle office and were met by a very friendly and welcoming team. I would thoroughly recommend Donna and Pepperells to friends and family.

Solicitor named in this review:
Donna Ratcliffe

Donna Ratcliffe

A representative from Pepperells Ltd responded to this review on 17 April, 2024:

Thankyou for taking the time to leave such a positive review for Donna and the team. We will ensure this feedback is passed onto them. Its great to hear that you were given clear and concise advice from Donna and that you would recommend Pepperells. We will be happy to assist you in the future should you need us to do so and would like to thank you for choosing Pepperells Solicitors.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Sheila

March 11, 2024

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Will writing.

Donna came to our house to sort out wills for my husband and myself. She was very pleasant, punctual, professional and very helpful in sorting everything out for us.

Solicitor named in this review:
Donna Ratcliffe

Donna Ratcliffe

A representative from Pepperells Ltd responded to this review on 11 March, 2024:

Thank you for taking the time to leave us such a positive review. We are pleased to hear that Donna was pleasant and helpful. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Dawn

February 22, 2024

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The sale of my flat at Pepperelles

I had no issues or problems during the sale of my flat conducted by Sean Pitcairn. Everything went through smoothly and exchange and completion took place on the chosen date,

Solicitor named in this review:
Sean Pitcairn

Sean Pitcairn

A representative from Pepperells Ltd responded to this review on 22 February, 2024:

Thankyou for taking the time to leave us such a positive review. We really value this feedback and will ensure it is passed onto Sean and the team. We are really happy to hear that you had no problems throughout your matter and that everything went smoothly and completed on your chosen date. We would like to thank you for choosing Pepperells Solicitors and will be happy to assist you in the future should you need us to do so.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Osman

February 13, 2024

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Prompt from start to finish

Kayleigh and Lauren from start to finish were both very prompt and easy to get in contact with. Whenever I wasn't able to speak to them directly when called, one of them got back in touch very quickly. The advice and guidance given from Kayleigh was very easy to understand and also very helpful. I would highly recommend using her services.

Solicitors named in this review:
kayleigh richardson Lauren Behrsing

kayleigh richardson

Lauren Behrsing

A representative from Pepperells Ltd responded to this review on 14 February, 2024:

Thankyou for taking the time to leave us such a positive review. We are happy to hear that both Kayleigh and Lauren were prompt and easy to contact. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Conor

February 04, 2024

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5 Star Experience

Kayleigh and Pepperells were absolutely fantastic throughout the whole process. Kayleigh in particular was brilliant, professional, communicative, responsive, clear and concise throughout. Every question I had was answered extremely well. Kayleigh’s work was also very quick and updated me regularly. I will recommend Kayleigh to my friends and family. Thanks again.

Solicitor named in this review:
kayleigh richardson

kayleigh richardson

A representative from Pepperells Ltd responded to this review on 05 February, 2024:

Thankyou for leaving us such a positive review. We are so pleased to hear about the 5 star experience you received from Kayleigh and that she answered all of your questions and kept you regularly updated. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Housing & Property

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Matter Type:

Residential Conveyancing

Quigwei

January 25, 2024

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One of the best solicitor

Kayleigh is a very professional solicitor, she is friendly and always help on time.

Solicitor named in this review:
kayleigh richardson

kayleigh richardson

A representative from Pepperells Ltd responded to this review on 25 January, 2024:

Thankyou for taking the time to leave us such a positive review. We really value this feedback and will ensure this is passed onto Kayleigh and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Louise

January 23, 2024

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Will

Excellent friendly efficient team and service

Solicitor named in this review:
Kate Jones

Kate Jones

A representative from Pepperells Ltd responded to this review on 23 January, 2024:

Thank you for your positive review Louise. Its great to hear about the excellent service you received from Kate and the team and we will pass this feedback on to them. We would like to thank you for choosing Pepperells Solicitors and will be happy to assist you in the future should you need us to do so.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Jennifer

December 14, 2023

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Will

A really friendly and professional service from Kate I can recommend using Pepperalls, thank you.

Solicitor named in this review:
Kate Jones

Kate Jones

A representative from Pepperells Ltd responded to this review on 14 December, 2023:

Thankyou for taking the time to leave us a positive review. We really value this feedback and will ensure it is passed onto Kate and the team. We are so pleased to hear that you received a friendly and professional service from Kate and that you would recommend Pepperells. We will be happy to assist you in the future should you need us to do so.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Linda

December 12, 2023

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Collected on:

Will

Kate was very good at explaining in how I did my will very professionally

Solicitor named in this review:
Kate Jones

Kate Jones

A representative from Pepperells Ltd responded to this review on 13 December, 2023:

Thank you for taking the time to leave us such a positive review. We really value this feedback and will ensure that this is passed onto Kate and the team. Its great to hear that your matter was dealt with professionally and everything was explained clearly. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Brandon

December 08, 2023

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Friendly Young Chap

I wanted a new will after some news I had just recieved from the doctors and popped into your Newcastle office but I didn't know where to go. I spoke to a young chap called David who worked in your IT he got me sat down and found someone that could help, very friendly nice big smile on his face he made me smile on a bad day a credit to your company.

A representative from Pepperells Ltd responded to this review on 11 December, 2023:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews collected from

John

September 09, 2023

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John

professional

A representative from Pepperells Ltd responded to this review on 12 September, 2023:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Stuart

April 29, 2023

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Stuart

Great advice by Stuart Parker, money well spent!

Solicitor named in this review:
Stuart Parker

Stuart Parker

A representative from Pepperells Ltd responded to this review on 01 June, 2023:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Company & Commercial

Matter Type:

Commercial Law

Alison

June 27, 2019

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Alison

I recently sold my coffee shop business with Millican Law and I couldn't recommend them enough for anyone in need of a similar service. After a disappointing experience with a different law firm on entering into the business, I had reservations about the process, but it quickly became clear that Millican Law were in a different league to the others and this standard of service was kept up throughout the entire transaction.

My case was handled by Aphrodite who was always prompt, professional and friendly, and I hope the more senior staff members realise what an asset she is. It was a pleasure to work with her and she always kept me in the loop and put me at ease. She also facilitated quite a quick transaction, and we were able to complete on the desired date.

In this field, you'd be hard pressed to find a better firm than Millican Law. They've certainly earned the wonderful feedback they have. Thank you all.

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Company & Commercial

Matter Type:

Commercial Law

Richard

April 22, 2019

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Richard

First class service, thanks to gwen especially, and to christina , for sorting the sale of my commercial premises, you are kept in the loop regular with updates of the sale, and vey easy to contact and work with. Thanks again Richard and Michelle.

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jack

January 06, 2018

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jack

Very nice firm to deal with always helpful went though my cafe with them Ricky and jabad helped all the way with advice and also a good laugh on the phone with them keep the good work up lads.

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Pepperells Ltd are accredited by

About this branch

Description

Pepperells Solicitors has a long and proud history. Originally founded by Stewart Pepperell In 1985. In 2009 they incorporated Ivesons Solicitors a well respected law firm in Hull. In 2014 Pepperells incorporated their second law firm, Myer Wolff Solicitors, a long-established local law firm that also operated in Hull and whom had built their reputation on providing their clients with professional, dependable and affordable legal advice. This approach complements the Pepperells philosophy of having the firms focus on excellence in client service. In 2017 Pepperells Solicitors changed its structure from a traditional partnership to a Limited Company which reflects Pepperells modern approach to law. Also that year saw the opening of the Grimsby office and our Lincoln office opened in 2019. 2020 not only saw the opening of the boutique Beverley office but also the incorporation of the corporate and commercial law firm Millican Law in Newcastle. This brought our sixth office to the company and our third city location. Pepperells now has around 120 staff offering their private and commercial clients access to a wide range of services encompassing all areas of law. Pepperells Solicitors are proud to offer the highest standards of legal services to all our clients wherever they are based. When you work with one of our team you will experience a real and personal commitment to help you achieve a successful outcome to your problem.

Regulated by

Legal services

Personal areas of law

Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
Consumer
- Consumer Disputes
- Consumer Rights
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel rights
Crime/ Criminal Defence
- Assault
- Business Crime
- Criminal Damage
- Criminal defence - All
- Drugs offences
- Murder and Manslaughter
- Professional Conduct
- Regulatory Defence
- Theft
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Lasting power of attorney
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Money & Tax
- Debt and Bankruptcy
Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
Wills, Trusts & Probate
- Probate
- Trusts
- Wills

Business areas of law

Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Franchising
- Insolvency and Bankruptcy
- Management buyouts
- Merchandising and sponsorship
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
Regulations
- Health and Safety

Book an appointment

Request a callback

Book an appointment

Pepperells Ltd

Accreditations

Other locations

Available lawyers at Pepperells Ltd

How Pepperells Ltd Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Wills

Will writing.

The sale of my flat at Pepperelles

Prompt from start to finish

5 Star Experience

One of the best solicitor

Will

Will

Will

Friendly Young Chap

Reviews collected from

John

Stuart

Alison

Richard

jack

Pepperells Ltd are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter