Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Valerie
Collected on:
Excellent Service
Erica Brazier was very attentive to my needs
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Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements. Read more...
Pepperells Ltd
have 14 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Pepperells Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pepperells Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Pepperells Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Pepperells Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Valerie
Collected on:
Erica Brazier was very attentive to my needs
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Residential Conveyancing
Philip
Collected on:
It doesn't matter from what part of the country you are in John Taylor and the team at Pepperells does a fantastic job..
He was professional in his approach dotted and crossed all the t's and it's, explained anything we wasn't sure about. Got the sellers to set up insurance 's for the parts we needed.
.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Residential Conveyancing
Cheryl
Collected on:
Joseph was excellent and his communication was always prompt and speedy, he made the whole process very easy.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Hannah
Collected on:
Libby was lovely, she dealt with our requests brilliantly,answered questions we had however silly and put our minds at rest when we didn't understand. She was friendly and kept me up to date with the process
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Suzan
Collected on:
This review is for a different branch.
Having had no experience drawing a will together it was a daunting thought. However Lisa talked myself and my husband through every single aspect of it . She answered all our questions thoroughly. Lisa was so professional yet very friendly and ensured we felt valued by Pepperells. I would recommend Lisa highly and would like to thank her for her work with myself and my husband
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Divorce
Izabela
Collected on:
This review is for a different branch.
Lara was brilliant. Kept me updated all the way through the (LENGHTY) process, explained everything step by step. Would highly recommend
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Peter
Collected on:
This review is for a different branch.
Libby was very polite, friendly and knowledgible. We both felt very comfortable and confident with the whole procedure. The process documentation was clear and concise, the explanations and expectations were clearly stated.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Lisa
Collected on:
This review is for a different branch.
I came to see Lisa in order to update my Will.
Lisa was very professional and communicated everything efficiently.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Mediation
Deborah
Collected on:
This review is for a different branch.
Arranged a telephone appointment with Leah Kelly to understand defamation and slander and to discuss possible actions to be taken on our behalf. Leah telephoned us at the time agreed, fully introduced herself and recapped on the information we had already provided.
We can not praise Leah enough, her manner was excellent, she had a full understanding of our situation and gave very clear guidance and potential outcomes of our case.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Sales and Purchases
carole
Collected on:
This review is for a different branch.
I found the whole experience stressful but Jessica was always calm and reassuring which was an enormous help.
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Matter Type:
Mediation
Angelina
Collected on:
Quite happy with the service.
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derek
Collected on:
Efficient and friedly
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Matter Type:
Wills
L
Collected on:
Kate was fantastic, so knowledgeable and really put us at ease through the whole process. We feel so much better now that everything we needed to sort is now in place. The offices are also in a lovely central location of town and the rooms have a nice feel to them. Thanks so much Pepperells and Kate for all your professional support.
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Stephen
Collected on:
Professional and friendly. Made you feel that they were interested in you as a person.
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Ash
Collected on:
Excellent service and very helpful. Put me at ease and made the whole process very simple. Appreciate the support and advice given.
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Pepperells Solicitors has a long and proud history. Originally founded by Stewart Pepperell In 1985. In 2009 they incorporated Ivesons Solicitors a well respected law firm in Hull. In 2014 Pepperells incorporated their second law firm, Myer Wolff Solicitors, a long-established local law firm that also operated in Hull and whom had built their reputation on providing their clients with professional, dependable and affordable legal advice. This approach complements the Pepperells philosophy of having the firms focus on excellence in client service. In 2017 Pepperells Solicitors changed its structure from a traditional partnership to a Limited Company which reflects Pepperells modern approach to law. Also that year saw the opening of the Grimsby office and our Lincoln office opened in 2019. 2020 not only saw the opening of the boutique Beverley office but also the incorporation of the corporate and commercial law firm Millican Law in Newcastle. This brought our sixth office to the company and our third city location. Pepperells now has around 120 staff offering their private and commercial clients access to a wide range of services encompassing all areas of law. Pepperells Solicitors are proud to offer the highest standards of legal services to all our clients wherever they are based. When you work with one of our team you will experience a real and personal commitment to help you achieve a successful outcome to your problem.