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Pepperells Ltd

Stuart House, St Johns Street, Peterborough, Cambridgeshire, PE1 5DD

Accepting new clients

Stuart House, St Johns Street, Peterborough, Cambridgeshire, PE1 5DD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8007671

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Pepperells Ltd Review Scores & Client Satisfaction Overview

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Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Pepperells Ltd

Stuart House, St Johns Street, Peterborough, Cambridgeshire, PE1 5DD

Reviews

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What clients say about Pepperells Ltd

Clients praise the firm for strong conveyancing, wills, probate, employment and litigation expertise, with efficient, knowledgeable and professional legal guidance. Reviews highlight clear, timely communication, practical plain‑English explanations and trustworthy advice. Clients value responsiveness, empathy, patience and a calm, reassuring manner; staff are described as friendly, approachable and supportive. Many commend prompt problem‑solving, attention to detail, cost transparency and the ability to handle complex or time‑sensitive matters smoothly, making stressful processes far easier.

professional service
friendly staff
clear communication
timely responses
efficient conveyancing
helpful guidance
approachable solicitors
trustworthy advice
compassionate support
cost transparency

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Reviews

4.8 /5 3685 Reviews
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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for strong conveyancing, wills, probate, employment and litigation expertise, with efficient, knowledgeable and professional legal guidance. Reviews highlight clear, timely communication, practical plain‑English explanations and trustworthy advice. Clients value responsiveness, empathy, patience and a calm, reassuring manner; staff are described as friendly, approachable and supportive. Many commend prompt problem‑solving, attention to detail, cost transparency and the ability to handle complex or time‑sensitive matters smoothly, making stressful processes far easier.

professional service
friendly staff
clear communication
timely responses
efficient conveyancing
helpful guidance
approachable solicitors
trustworthy advice
compassionate support
cost transparency

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Family Law

Financial order

All sorted in a timely manor responded to emails and also sorted out my will Thank you

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

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Lawrence Hemingway

Verified
Housing & Property

Excellent Service

An excellent and professional service. Good, direct and timely communications. We always felt we were dealing with a 'real' person

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.

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Mark

Verified
Wills, Trusts & Probate

Mirror Will (Armed Forces)

Using the free will month Pepperells were utterly professional throughout. We will be back in touch to expand our will in the coming months.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

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Alison

Verified
Housing & Property

Excellent service

Had excellent service and Chloe was the best solicitor I had worked with since 1987 and having my first home. Everything was easy to do when requested to do something. Lovely lady and always replied very quickly to emails and phoned me if it was necessary which always done the sane day and mostly in that hour

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

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Anonymous

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Need toqget StArted quicker

Things have Dragged on to long But the Party being asked to Justify their actions were mostly the reason.

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Other Reviews

Profile image of Jimmy Johns

Jimmy Johns

Jimmy

Great working with her, gets jobs done quickly and does the simple things right, Great working with you. My House and my transition moving in has been amazing thanks so much 👍🏼

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Lesley Dawber

Lesley

Excellent communications, friendly and timely. Great contact with solicitor, house sale and purchase managed well, no issues, very satisfied.

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Kevin

Kevin

This company represented the seller of my new home. It was my fifth property purchase and also the worst experience I have had. A week before completion they just stopped communicating with my solicitor, the estate agent and the seller said they had been quiet with him too. I had an awful weekend not knowing if I was moving or whether I needed to cancel my removals because they weren't communicating. On the day before completion they were still being awkward and saying they weren't ready to exchange and my seller had to put his shoes on and go to their offices to sort out what it was that was holding up proceedings as he was wanting completion too. Finally they exchanged on the afternoon prior to completion and I was able to let my removal company know they were okay to come. From the perspective of both seller and buyer it was an appalling service. I'd not be happy if my solicitor treated my purchaser with such disrespect not to mention the way they treated him and kept him in the dark. Not the way a decent solicitors works, I'd avoid at all costs rather than let them loose with any kind of conveyancing work!

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Clare Steele-King

Housing & Property

Clare

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

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A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

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Melinda Priestley

Housing & Property

Melinda

I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

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this review

A representative from Pepperells Ltd responded to this review

We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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