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How Simpson Solicitors Compares

Value for money

!

Limited data.

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Simpson Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Simpson Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Simpson Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Simpson Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Simpson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Simpson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Simpson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    663
  • Very Good

    27
  • Average

    5
  • Poor

    3
  • Awful

    35

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Gail and Pete

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Probate

Gail and Pete

December 10, 2024

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Collected on:

WILL AND LPAS advice

CHARLIE WATTS WAS MORE THAN HELPFUL AND INFORMATIVE.

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Dawn

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Dawn

December 07, 2024

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Collected on:

Will writing Service

We used the Thornbury branch and the staff there were very helpful, friendly and explained everything we needed to know and understand

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Paul

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Paul

December 06, 2024

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Collected on:

Will writing

Very happy with the service.
We got the advice we needed for our situation.

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Alan

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Alan

December 06, 2024

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Collected on:

Will review

On time

Very efficient

Nice coffee

Would use again

Have recommended



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Richard

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Probate

Richard

December 06, 2024

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Collected on:

Wills & LPA

It is too early to express a final opinion, as business has yet to be completed. But so far I have found them to be very helpful and professional.

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Christine

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Christine

December 06, 2024

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Collected on:

Appointment to discuss mirror wills

Our appointment was easy to arrange, the team were helpful and efficient and the meeting itself was informative and efficient. Thank you.

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Anne

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Anne

December 06, 2024

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Collected on:

Very efficient

Made the whole process including payment very easy

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Michael

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Probate

Michael

December 06, 2024

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Collected on:

Free Wills week

Excellent service offered with good guidance and no pressure.

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Martin

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Probate

Martin

December 04, 2024

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Collected on:

WILL

hassle free, made to feel at ease. Very helpful.

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Alan

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Alan

December 04, 2024

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Collected on:

Very difficult

A letter telling me that they were now my solicitor

Four calls , all to different people

All round a difficult time, the person from the “will writing “ part of the organisation

was better

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Reviews collected from

David

Matter Type:

Wills

David

November 20, 2024

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Collected on:

David

I accessed the Free Will Review Service at Simpsons Solicitors in Thornbury and expected a hard sell. I had an appointment with Bethany who to my surprise said my own handwritten Will was fit for purpose.

I mentioned a few concerns and Bethany indicated she could address these in a new Will and gave me some pointers to consider. Because of the honesty and integrity of Bethany/Simpsons Solicitors in Thornbury, I made an appointment for them to draft my new Will, which has now been completed.

Solicitors generally do not receive positive feedback, but I am impressed by the professionalism shown during the process. Thank you to the Team at Thornbury

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suziepq

Matter Type:

Probate

suziepq

April 24, 2024

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Collected on:

suziepq

Experienced Professional who took time to talk though everything. A positive experience and I highly recommend them.

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Diane

Matter Type:

Wills

Diane

April 17, 2024

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Collected on:

Diane

Michael was really pleasant and friendly. He explained everything and answered all our questions. We feel confident that all our wishes and concerns were dealt with professionally.

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Vicky

Matter Type:

Wills

Vicky

April 15, 2024

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Collected on:

Vicky

I was posted to Simpsons Solicitors, Thornbury office when I signed up to write my will via Free Wills Month. I got excellent service. The solicitor I was assigned, Mr Llewellyn, was very patient, taking time to ensure I understood everything whether during our phone calls or email communications. I would definitely recommend Simpsons for anyone needing to write a will, whether via Free Wills Month or not.

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Chris

Chris

March 11, 2024

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Chris

My wife and I recently updated our Wills and completed Lasting Power of Attorney documents. We would like to recommend the Thornbury office and in particular Michael Llewellyn. Michael was very friendly helpful and professional and we wouldn't hesitate to use them again.

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Simpson Solicitors are accredited by

accreditation
accreditation

About this branch

Description

We are one of the largest Wills & Probate providers in the country. Welcome to Right Legal Group. We are a well established Law firm, regulated by the Solicitors Regulation Authority. We specialise in Wills, Probate & Estate Planning. We have built a network across the country which provides the ‘RightWill’ platform, working together on a mission to change the way people think about making a Will. We preserve not only our clients’ financial assets but their emotional assets too.

Practice areas

Wills, Probate and Estate Planning

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills
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