Simpson Solicitors

01179 608 594

We are Solicitors with a difference as we specialise solely in Wills and Probate Law, which is unique and our team are highly-trained experts in this field.

Also known as - Simpson Solicitors

Address
7 Kings Chase Shopping Centre
Regent Street
Avon
BS15 8LP
01179 608 594
www.rightlegalgroup.com

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Accreditations

Other locations

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How Simpson Solicitors Compares

Value for money

This firm - 93%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Simpson Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Simpson Solicitors. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 75%

About Right 25%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 95%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Simpson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Simpson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%

No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Simpson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Housing & Property

1st / 6

556th / 4266

Wills, Trusts & Probate

1st / 9

233rd / 3521

Personal Injury

1st / 8

170th / 2394

Crime/ Criminal Defence

1st / 1

111th / 2120

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

Excellent

689
Very Good

28
Average

5
Poor

5
Awful

36

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Wills, Trusts & Probate

Matter Type:

Wills

Wieslaw Adam

February 17, 2023

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Excellent value for truly professional service

Melissa Witter LL.B took me through the process of writing my Last Will and appointing my Executors.
Ms Witter has clearly and professionally explained every detail, including the cost that amounts to 1.5% of the value of my estate with no additional hidden costs for every email, phone call or other costs of some third party that may be involved in the process of the probate.
This fresh approach has been very appreciated since my previous solicitors, naturally I will not name them, have been very cagey for years about the final costs and I could never find out how much their hidden charges could amount to on top of their 2.5 - 3.0% of the value of my estate.
I strongly recommend Simpson Solicitors and Ms. Melissa Witter LL.B in particular.

A representative from Simpson Solicitors responded to this review on 17 February, 2023:

Thank you Wieslaw. It was lovely to read your feedback and we are so pleased we were able to help you. I have passed your feedback on to Melissa who will be delighted with your review and feedback. Kind regards Online Support Team

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Wills, Trusts & Probate

Matter Type:

Wills

Lisa

July 28, 2022

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BEST EVER EXPERIENCE

OH MY WORD, THESE GUYS ARE ACTUALLY THE BEST. NO SERIOUSLY. NO PRESSURE, YOU DO WHAT YOU WANT AT THE STAGE YOUR AT AND NO PRESSURE WHATSOEVER. ABSOLUTELY WONDERFUL FRIENDLY PERSONAL SERVICE. WOULD RECOMMEND 100000000 TIMES OVER. MICHELLE BADEN DAINTREE IS AN ANGEL. LOVE HER TO BITS SHE BECAME FAMILY IN ONE PHONE CALL. PLEASE PLEASE PLEASE CALL THESE GUYS THEY ARE WONDERFUL

A representative from Simpson Solicitors responded to this review on 02 August, 2022:

Dear Lisa, Thank you for kindly leaving us a review. We appreciate your positive feedback and will pass on to Michelle and her team. Thank you. Kind regards Customer Support Team

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Elisabeth

January 11, 2025

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Collected on:

Will

This review is for a different branch.

Very efficient and professional service.

A representative from Simpson Solicitors responded to this review on 13 January, 2025:

Thank you for leaving us a review Elisabeth. Were so pleased to read your feedback! Best wishes Simpson Solicitors

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Alan

January 10, 2025

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Will & Power of Attorney

This review is for a different branch.

Excellent service. Casey was both professional and friendly and very knowledgeable. Explained things with clarity. Would recommend anyone to use the service provided.

A representative from Simpson Solicitors responded to this review on 13 January, 2025:

Thank you for your wonderful review, Alan! We’re thrilled to hear about your experience with us! Casey will be delighted with your comments. We also really appreciate your recommendation. Thank you. Best wishes Right Legal Group

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Tracey

January 08, 2025

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Professional and knowledgeable

This review is for a different branch.

Contacted me to review an outdated Will. Service was clearly explained and all of my questions answered. Discussed all my options so I was able to make an informed choice on my preference. Very painless process with friendly and extremely knowledgeable staff

A representative from Simpson Solicitors responded to this review on 13 January, 2025:

Thank you for your fantastic review, Tracey! We’re so pleased to hear that the process of updating your Will was made clear and straightforward, with all your questions answered. It’s great to know our team provided friendly and knowledgeable support, helping you make an informed choice. Chloe will be delighted with your feedback. Best wishes Right Legal Group

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Susan

December 30, 2024

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Very helpful

This review is for a different branch.

Teah-Maria was very friendly, explaining clearly everything and giving us a choice of how we would proceed. Her explanations were thorough, and she made sure we understood the process.

A representative from Simpson Solicitors responded to this review on 07 January, 2025:

Thank you for your lovely review, Susan! We’re so pleased to hear that Teah-Maria provided clear and thorough explanations, ensuring you felt confident and informed. It’s great to know you had a positive experience, and we’re here if you need anything further. Best wishes, Right Legal Group

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Pauline

December 30, 2024

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Making a will

This review is for a different branch.

Perfect Anna very professional very nice young lady be proud of her

A representative from Simpson Solicitors responded to this review on 07 January, 2025:

Thank you for your lovely feedback, Pauline. Anna will be thrilled with your comments. Best wishes Right Legal Group

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Wills, Trusts & Probate

Matter Type:

Wills

Terry

December 27, 2024

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Making it easy

This review is for a different branch.

Chloe Marsland from Simpson’s solicitors paid us a home visit to discuss updating our historic wills . Chloe was a first class professional, of pleasing and reassuring disposition, who was able to communicate very simple our options, suggesting improvements that could secure and make our future less worrisome in the event of death. We were very impressed and felt the visit was very worthwhile, and asked her to draw up the wills as suggested, which she did. We were sent the drafts to approve or alter which we did. Chloe then arranged to visit our home for the signing as we had difficulty getting to the office. We have now received copies of the wills. The only minor adverse comment was the time taken between the first visit and the wills being drafted.

A representative from Simpson Solicitors responded to this review on 07 January, 2025:

Thank you for leaving us a review, Terry. We’re delighted to hear that Chloe provided such a professional and reassuring service, helping you feel more secure about the future. It’s wonderful to know that our clear communication and helpful suggestions gave you the confidence in updating your wills. We also appreciate your feedback regarding the time taken to draft the wills. It is such a busy period at the moment that we try our very best to get this done as quick as we can. If you need anything further, please do reach out to us, Terry. Best wishes Right Legal Group

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Marion

December 27, 2024

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Will update

This review is for a different branch.

On her visit to the house the solicitor explained everything to us , so we could understand her . Would use again if possible

A representative from Simpson Solicitors responded to this review on 06 January, 2025:

Thank you for your kind review, Marion! We’re so pleased to hear that everything was explained clearly during the visit, making the process easy to understand. Should you need further assistance in the future, please do reach out to us. Best wishes, Right Legal Group

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Michael

December 24, 2024

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Collected on:

Zoom meeting

This review is for a different branch.

We felt pressured when quote for the work was mentioned.

A representative from Simpson Solicitors responded to this review on 06 January, 2025:

Thank you for your feedback, Michael. We’re really sorry to hear that you felt pressured during your experience with us. That’s certainly not the impression we want to leave, as we always aim to provide clear and transparent information without any pressure. We’d really value the opportunity to discuss this further and address your concerns. Please feel free to reach out to us directly at clientsupport@rightlegalgroup.com so we can look into the matter and address this accordingly. Best wishes Client Support Team

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Reviews collected from

Abid

December 21, 2024

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Abid

A very friendly and professional service. This was our first time we had a Will written professionally and likely is the same as a lot of people something that is a bit daunting and ignored but necessary.
We met with Caitlin Williams who was brilliant throughout the whole process explaining and answering all our questions and concerns.
Caitlin was very knowledgeable and helpful in guiding us with the various aspects of our needs to cover all the areas required in simple language.

What a wonderful experience, I would highly recommend Simpson Solicitors and in particular Caitlin, a great job done. Thank you

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Wills, Trusts & Probate

Matter Type:

Wills

Kim

December 16, 2024

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Kim

A very friendly and professional service. This was my first Will as I had been putting off writing one!! I met with Caitlin Williams who answered all my questions and concerns. I received a draft will within days of our first meeting. When I contacted the office about some wording I was unsure of, I spoke to Nicole who was able to reassure me. I would highly recommend them, a great experience all round. Thank you

A representative from Simpson Solicitors responded to this review on 19 December, 2024:

Thank you for your lovely review, Kim! We’re so pleased to hear that Caitlin made your first Will-writing experience clear and straightforward, answering all your questions and concerns. It’s also great to know that Nicole was able to assist you. Your kind words and recommendation mean a lot to us. If you ever need further assistance, we’re here to help. Best wishes, Simpson Solicitors

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December 04, 2024

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A client

I used Simpsons Solicitors in Kingswood to create a Will as part of the Free Wills service. It was an excellent experience. Caitlin Williams was professional and friendly and I had complete confidence in her ability. I would recommend Simpsons and I would use their services again.

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Wills, Trusts & Probate

Matter Type:

Wills

Paul

December 01, 2024

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Paul

Caitlin Williams was very helpful, talked us through the Will process and made everything clear and easy; thank you!

A representative from Simpson Solicitors responded to this review on 03 December, 2024:

Thank you for your kind review! We’re so glad to hear that Caitlin was able to guide you through the Will process and make everything clear and straightforward. Your feedback means a lot to us, and we’re here if you need any further assistance in the future. Best Wishes Simpson Solicitors

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Joe

November 27, 2024

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Joe

Caitlin Williams was very professional, friendly, helpful and knowledgeable in helping me draft my first ever Will. Everything was clearly explained and the process was completed very efficiently. Caitlin was a pleasure to work with.

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