Simpson Solicitors

Melissa Witter LL.B took me through the process of writing my Last Will and appointing my Executors.
Ms Witter has clearly and professionally explained every detail, including the cost that amounts to 1.5% of the value of my estate with no additional hidden costs for every email, phone call or other costs of some third party that may be involved in the process of the probate.
This fresh approach has been very appreciated since my previous solicitors, naturally I will not name them, have been very cagey for years about the final costs and I could never find out how much their hidden charges could amount to on top of their 2.5 - 3.0% of the value of my estate.
I strongly recommend Simpson Solicitors and Ms. Melissa Witter LL.B in particular.

OH MY WORD, THESE GUYS ARE ACTUALLY THE BEST. NO SERIOUSLY. NO PRESSURE, YOU DO WHAT YOU WANT AT THE STAGE YOUR AT AND NO PRESSURE WHATSOEVER. ABSOLUTELY WONDERFUL FRIENDLY PERSONAL SERVICE. WOULD RECOMMEND 100000000 TIMES OVER. MICHELLE BADEN DAINTREE IS AN ANGEL. LOVE HER TO BITS SHE BECAME FAMILY IN ONE PHONE CALL. PLEASE PLEASE PLEASE CALL THESE GUYS THEY ARE WONDERFUL

This review is for a different branch.

Couldn’t have been more helpful to book i. the initial meeting to sign us up for probate services following an unexpected death. RP were listed as an executor. Probate still
not submitted 10 months on despite them having everything ready months ago. No contact, no advice, just nothing. It’s exhausting having to chase them. We would have been better doing it ourselves.

This review is for a different branch.

This firm do not even deserve one star. The service has been absolutely appalling and prospective clients should go elsewhere. Right Legal were instructed in June 2022 to process my mother's straightforward probate application. We have speedily provided all information requested to keep things moving. For no good reason, the development of the probate application has proceeded at slower than snail's pace. We have politely waited weeks sometimes months for updates and these have only been provided after several emails from us. The firm has upheld two formal complaints from me about slow service and poor communication. Finally the papers came through to sign in November 2023 and the firm verified that they had been received back by them and would be sent on. Unbelievably my sister found out yesterday (April 2024) that the application has still not been submitted!!!

This review is for a different branch.

If I could give Rights zero stars it would be too many. This company took over 2.5 years to do a straight forward probate. We had three different legal advisors. Documents were lost, they were incorrect and try getting them to answer or return your telephone calls - impossible!
Simpsons solicitors added themselves as an executor when updating my dads Will - he had onset dementia and they told him it would be for the best and then told us we needed to use Rights for the Probate. What this resulted in was a costly and extremely drawn out Probate that was handled poorly by Rights. This firm has put our family in great financial and emotional stress. We even reported them to the Legal Ombudsman and won but it still didnt make anything happen any quicker.
Now we are battling with their Document Management Team to get the return of our property docs - its been 4 months so far and they cant even do a simple thing like that correctly.

People giving 5* reviews for the Will service - check it and make sure they havent added themselves in as an executor and if so get it changed immediately and save the sanity of your family.

This review is for a different branch.

I had the pleasure of a visit from the lovely Jessica this morning from the Derby office. She was very friendly and chatty and completely put me at ease. She answered my questions and explained everything to me clearly so I could understand.
This young lady is going to be a huge asset to your company and if I need legal advice in the future I shall be employing Jessica and recommending her to family and friends.

This review is for a different branch.

Took 10 weeks to obtain title deeds for my Mums house. First they sent me the wrong form, nobody bothered to tell me until I called them 3 weeks later. Sent in the documents, again nobody bothered to call me. After 2 weeks I rang them (good luck getting through) and on the 8th attempt was told I still needed more documentation which I wasn't told initially, or in the other conversions I had with them. Sent in the required documents and again, nobody called me or acknowledged my email. Rang them 13 times and eventually was told my deeds were there. Arranged to pick them up and the day I went to get them the girl was off sick!! I did get them the same day as I refused to leave without them. Utterly shambolic service from start to finish! Lack of communication and understanding.