Right Legal Group Limited

They have been dealing with my parents estate, taken nearly 2 years and still not complete. Constant delays, incompetence, missed money, ignored emails. Absolutely do not use this company, they only make a difficult and stressful situation worse.

Frankie recently visited us at home and we found him very professional and helpful from the minute he walked through the door. Carefully explaining things to us, he was very patient with our numerous questions. We look forward to dealing with him in the future.

Total lack of communication,constant spelling mistakes on Power of Attorney and Wills.

I was very pleased with the advice and attention received at my home. Riley Saunders arrived on time looking very smart and was extremely polite and dealt efficiently with the business in hand. Thankyou.

Simpsons Solicitors work to a high standard. It is Right Legal in Derby who are the problem. Have to give 1 star or I can't leave a review but they don't deserve any. The way they dealt with my husband's probate was appalling - I sent 3 pages of complaints to the Legal Ombudsman who agreed with me on every point. Even though my experience was a couple of years ago the scars left are still raw and when I heard today an old friend is having the same appalling service, I have to say something and try and stop other people being treated as badly as I was. When I put my original review up I had a phone call from Right Legal ordering me to take it down - obviously I wouldn't, they are a load of bullies.

Absolutely useless customer service. We attempted to do our wills / power of attorney 1 year ago .. they took our money and we are still waiting. We have sent multiple emails chasing up with no reply. We had multiple phone calls booked in to discuss things and the solicitor didn’t answer and asked to reschedule and then didn’t reply when we suggested a reschedule date. Avoid this company

Efficient, friendly with a family run business, they bend over backwards to assist with all requests

Very disappointing experience. Based on my experience, I found this firm to be extremely overpriced for what should have been a straightforward and basic service. I waited four months for my Power of Attorney documents and received no meaningful updates or communication during that time. After repeatedly waiting and chasing for progress, I discovered that nothing had even been started. For a firm charging what I consider to be high-end prices, I expected a professional, responsive and efficient service. Unfortunately, that was not my experience at all. Four months wasted with no progress is simply unacceptable in my view. I would strongly recommend doing your research and considering other solicitors before using this firm.

Very poor service received from Right probate. Very long periods of time taken to undertake work. Despite promising fortnightly updates when concerns were raised this has never happened. Only updates received have been through chasing. On top of this a mistake was made when issuing funds to beneficiaries resulting in them being contacted to pay back funds. This has been a very depressing experience which is still not resolved.

Brandon Brunning from Right Legal Group, helped me through writing a simple will and Lasting Power of Attorney. Brandon explained everything in layman's terms, and ensured that I understood all my options throughout the whole process. in just over an hour he had managed to record my wishes and has certainly put my mind at ease. Thank you