anonymous
New will and power of attorney
Told me all about my new will and power of attorney,
Simpson Solicitors
Wills, Trusts & Probate
|
1,223 Total Company Reviews
Wills, Trusts & Probate
|
1,223 Total Company Reviews
Crown Glass Shopping Centre, The Sion, Nailsea, Bristol, Avon, BS48 1RB
Accepting new clients
Crown Glass Shopping Centre, The Sion, Nailsea, Bristol, Avon, BS48 1RB
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 643296
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Simpson Solicitors Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
9%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
12%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
13%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.7/5
Initial Impressions
4.7/5
Approachability
4.7/5
Documentation Accuracy
4.7/5
Legal Knowledge
4.7/5
Value for money
4.6/5
Accreditations
Simpson Solicitors are accredited by
Trading names:
•
Simpson Solicitors
Description
We are Solicitors with a difference as we specialise solely in Wills and Probate Law, which is unique and our team are highly-trained experts in this field.
Rankings by area of expertise
The rankings below show the areas of expertise that Simpson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Simpson Solicitors Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
8%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
8% above
national average
Success
Rate
Rate
Satisfied with outcome
10%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
10% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
11%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
11% above
national average
Communication
4.6/5
Initial Impressions
4.6/5
Approachability
4.6/5
Documentation Accuracy
4.6/5
Legal Knowledge
4.6/5
Value for money
4.6/5
Accreditations
Simpson Solicitors are accredited by
Trading names:
•
Simpson Solicitors
Description
We are Solicitors with a difference as we specialise solely in Wills and Probate Law, which is unique and our team are highly-trained experts in this field.
Rankings by area of expertise
The rankings below show the areas of expertise that Simpson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Contact & Locations - Simpson Solicitors
Opening hours
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Crown Glass Shopping Centre, The Sion, Nailsea, Bristol, Avon, BS48 1RB
Reviews
4.7
/5
983 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Simpson Solicitors
Clients praise the firm for expertise in wills, trusts, lasting powers of attorney and probate work, with clear, practical legal guidance and attention to detail. Reviewers value patient, compassionate advisers who explain complex matters in plain English, listen carefully and put clients at ease. Staff are described as professional, efficient and knowledgeable, offering thorough, personalised meetings (including home visits and remote calls). Clients frequently highlight friendly, reassuring communication, empathy at difficult times and reliable follow‑through, leaving them confident their affairs are in safe hands.
professional service
knowledgeable staff
friendly team
clear explanations
patient advisors
home visits
efficient process
compassionate support
attention to detail
highly recommended
ReviewSolicitors Review List
J Edge
Wills, Trusts & Probate
Very poor service with multiple mistakes
There were a number of errors made with my Will including sending me an incorrect version as a final amended Will for my signature. The service I received was disorganised and unprofessional. I made a formal complaint which was investigated and upheld. I was offered a goodwill gesture and assured that staff training had been improved as a result of my feedback. This was approx 4 weeks ago and despite an email and call to follow up I have heard nothing and have not received the gesture of goodwill payment I was offered. I would avoid this company.
anonymous
Wills, Trusts & Probate
Helpful
My mum recently updated her will and included power of attorney with Right Legal. Charlie had so much patience and kindness with my mum, instantly putting us both at ease. She was extremely helpful in answering all our questions. I can't thank her enough.
anonymous
Simpson's Solicitors - Charlie Wiinman
Although initially reticent about a Teams meeting to discuss my will, I found Charlie made the experience personal and focused. Making a will around the complexities of our family circumstances was made easier by the clarity Charlie brought in asking questions and proposing solutions. I felt she listened well and alerted me to risks of which I was. unaware. I'd be pleased to recommend her to anyone.
Brenda Jones
Wills, Trusts & Probate
Excellent service
Thank you Michelle for being professional,understanding, and patient .while dealing with my Will and Power of Attorney Walking into the office I was met by Riley and the team who made me feel very welcome I would definitely recommend Simpsons solicitors Thank you all
Other Reviews
Rebecca Conning
Rebecca
We had an online appointment with Albi Latif who was friendly and knowledgeable and who explained everything clearly, regarding our options for creating new wills.
Thank you for your review, Rebecca. It’s great to hear that you found the meeting helpful and that your options were explained clearly and in a way that was easy to understand. We’re really pleased you came away with a clearer understanding of the choices available to you and appreciate you leaving us a review. Best wishes Right Legal Group
Lynne Tucker
Lynne
We went to Simpsons at Thornbury to update our wills. We were seen by Ali Al-Obaidy. Ali was friendly and very helpful, his in depth knowledge of will writing, including the financial side, was very comprehensive and he guided us through the process. We ended up with a product which was tailored to our needs.
Jean Thackray
Jean
We met with Albi Latifi to discuss our wills. He is extremely knowledgeable and provided excellent advice and suggestions. Highly recommended. Thank you Albi!
Thank you for your review, Jean. It’s wonderful to hear that you found our advice and guidance so valuable. We’re really pleased our service helped give you confidence in the decisions you were making, and we truly appreciate your recommendation. Albi will be thrilled with your feedback. Best wishes Right Legal Group
D C Roberts
A client
We are really pleased we chose Simpson, Solicitors for our Wills, and Power of Attorney.John was absolutely brilliant in making us feel at ease and explained everything in detail to us.We can’t thank him enough.It was a real pleasure to meet him.We would highly recommend Simpsons Solicitors David&Paulene Roberts
James Martin
James
Albi provided some great guidance and practical advice to help us understand if our will needed any changes after several years. Our time did not feel rushed and no pressure was made to make any swift decisions.
Thank you for your review, James. It’s great to hear that you found our guidance helpful and that you were given the time and space to consider your options without feeling under pressure. Helping people understand their choices and feel confident in their decisions is something we place great importance on, so your feedback is very much appreciated. Best wishes Right Legal Group
Reviews
4.6
/5
1223 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Simpson Solicitors
Clients praise the firm for expertise in wills, trusts, lasting powers of attorney and probate work, with clear, practical legal guidance and attention to detail. Reviewers value patient, compassionate advisers who explain complex matters in plain English, listen carefully and put clients at ease. Staff are described as professional, efficient and knowledgeable, offering thorough, personalised meetings (including home visits and remote calls). Clients frequently highlight friendly, reassuring communication, empathy at difficult times and reliable follow‑through, leaving them confident their affairs are in safe hands.
professional service
knowledgeable staff
friendly team
clear explanations
patient advisors
home visits
efficient process
compassionate support
attention to detail
highly recommended
ReviewSolicitors Review List
anonymous
New will and power of attorney
Told me all about my new will and power of attorney,
J Edge
Wills, Trusts & Probate
Very poor service with multiple mistakes
There were a number of errors made with my Will including sending me an incorrect version as a final amended Will for my signature. The service I received was disorganised and unprofessional. I made a formal complaint which was investigated and upheld. I was offered a goodwill gesture and assured that staff training had been improved as a result of my feedback. This was approx 4 weeks ago and despite an email and call to follow up I have heard nothing and have not received the gesture of goodwill payment I was offered. I would avoid this company.
anonymous
Wills, Trusts & Probate
Helpful
My mum recently updated her will and included power of attorney with Right Legal. Charlie had so much patience and kindness with my mum, instantly putting us both at ease. She was extremely helpful in answering all our questions. I can't thank her enough.
anonymous
Simpson's Solicitors - Charlie Wiinman
Although initially reticent about a Teams meeting to discuss my will, I found Charlie made the experience personal and focused. Making a will around the complexities of our family circumstances was made easier by the clarity Charlie brought in asking questions and proposing solutions. I felt she listened well and alerted me to risks of which I was. unaware. I'd be pleased to recommend her to anyone.
Brenda Jones
Wills, Trusts & Probate
Excellent service
Thank you Michelle for being professional,understanding, and patient .while dealing with my Will and Power of Attorney Walking into the office I was met by Riley and the team who made me feel very welcome I would definitely recommend Simpsons solicitors Thank you all
Other Reviews
Rebecca Conning
Rebecca
We had an online appointment with Albi Latif who was friendly and knowledgeable and who explained everything clearly, regarding our options for creating new wills.
Thank you for your review, Rebecca. It’s great to hear that you found the meeting helpful and that your options were explained clearly and in a way that was easy to understand. We’re really pleased you came away with a clearer understanding of the choices available to you and appreciate you leaving us a review. Best wishes Right Legal Group
Josephine Jackson
Josephine
Brandon was very helpful and explained lasting power of attorney and putting 50% of our estate into a trust very clearly. Dealt with all our questions and was very easy to talk to.
Thank you for your review, Josephine. It’s lovely to hear that everything was explained clearly and that all of your questions were answered along the way. We’re really pleased you felt comfortable discussing your options and came away feeling informed and reassured. Best wishes Right Legal Group
Fiona Rose
Fiona
I met with Holly Pethybridge on Thursday 27th May. She was a very nice Lady. She put me at ease as soon as I met her. She took her time going through everything with me explaining the process. I am so pleased to have met her and sorting out things for me
Thank you for your review, Fiona. It’s lovely to hear that you felt at ease from the moment you met with us and that everything was explained clearly and at a pace that worked for you. We’re so pleased you came away feeling reassured and supported. Best wishes Right Legal Group
Lynne Tucker
Lynne
We went to Simpsons at Thornbury to update our wills. We were seen by Ali Al-Obaidy. Ali was friendly and very helpful, his in depth knowledge of will writing, including the financial side, was very comprehensive and he guided us through the process. We ended up with a product which was tailored to our needs.
Jean Thackray
Jean
We met with Albi Latifi to discuss our wills. He is extremely knowledgeable and provided excellent advice and suggestions. Highly recommended. Thank you Albi!
Thank you for your review, Jean. It’s wonderful to hear that you found our advice and guidance so valuable. We’re really pleased our service helped give you confidence in the decisions you were making, and we truly appreciate your recommendation. Albi will be thrilled with your feedback. Best wishes Right Legal Group
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