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Heald Solicitors

4.9 | 116 Reviews 116 Reviews | Housing & Property
282 Total Company Reviews info icon Housing & Property | info icon 282 Total Company Reviews Housing & Property | info icon 282 Total Company Reviews

2-18 Homestall, Buckingham, Buckinghamshire, MK18 1XJ

Accepting new clients

2-18 Homestall, Buckingham, Buckinghamshire, MK18 1XJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8005999

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Heald Solicitors |

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Heald Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Heald Solicitors are accredited by

Conveyancing Quality Scheme accreditation awarded to Heald Solicitors
Trading names:
• Chandler Ray is a trading style of Healdlaw Ltd

Description

As a law firm, we don’t want to just meet our client’s expectations; we want to exceed them. We don’t just want to respond to our client’s enquiries, we want to add value wherever we can and be proactive. Our clients’ best interests are at the heart of everything we do. We really get to know who our clients are, their priorities and goals and have a genuine desire to help them achieve them. Whether you need legal support for you or your business, we can deliver practical, legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Heald Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Heald Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Heald Solicitors are accredited by

Conveyancing Quality Scheme accreditation awarded to Heald Solicitors
Trading names:
• Chandler Ray is a trading style of Healdlaw Ltd

Description

As a law firm, we don’t want to just meet our client’s expectations; we want to exceed them. We don’t just want to respond to our client’s enquiries, we want to add value wherever we can and be proactive. Our clients’ best interests are at the heart of everything we do. We really get to know who our clients are, their priorities and goals and have a genuine desire to help them achieve them. Whether you need legal support for you or your business, we can deliver practical, legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Heald Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Heald Solicitors

Meet the team of Heald Solicitors

Contact & Locations - Heald Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

2-18 Homestall, Buckingham, Buckinghamshire, MK18 1XJ

Reviews

4.9 /5 116 Reviews
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Clients say

What clients say about Heald Solicitors

The firm is praised for expertise in conveyancing, wills, lasting powers of attorney, probate, divorce, leasehold matters and business/property transactions, including urgent and complex cases. Clients valued its clear guidance, plain-English explanations, prompt updates and ability to keep matters moving to completion. The team is repeatedly described as professional, knowledgeable, thorough, efficient and proactive, with strong attention to detail. Soft skills highlighted include friendliness, empathy, patience, calmness, approachability and reassurance, helping to make stressful processes feel straightforward and well managed.

Professional support
Excellent communication
Quick responses
Thorough advice
Friendly team
Efficient service
Clear explanations
Prompt updates
Calm approach
Attentive solicitors

ReviewSolicitors Review List

Profile image of Susan Butler

Susan Butler

Verified
Housing & Property

Conveyancing

Ale is an excellent communicator and problem solver. I would highly recommend her. She is very thorough

Legal experts tagged in
this review

from Healdlaw Limited

Thank you for your recommendation, Susan. We’re pleased Ale’s clear communication and attention to detail made such a positive impression.

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Alona Pugacova

Verified
Housing & Property

Flat purchase

Absolutely outstanding! Collaborative partnership, empathetic, personable and professional. Real expert in the field.

Legal experts tagged in
this review

A representative from Healdlaw Limited responded to this review

Thank you so much for your incredibly kind words! It was a real pleasure working with you, and we truly value the collaborative partnership we developed. Your feedback means a great deal to us, and we are grateful for the trust you placed in us. Thank you again for taking the time to share your experience!

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Peter Milner

Verified

Excellent, professional service

Professional conveyancing service. Elaine and Ale were always available to meet or take my calls, and kept me up to date with progress.

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Liz Errington

Verified

Really the most positive conveyancing I've ever experienced.

Ale has been kind, compassionate, communicative, helpful, thorough, thoughtful, understanding, humourous , just a delight to work with throughout this - at times - stressful process. She's dealt calmly with any difficulties that have arisen from the other teams of solicitors. Most of all there has been excellent communication - she has been on the other end of the phone whenever we have needed and has instigated online Teams meetings to catch up. She has taken the trouble to get to know us and understand our needs She has really built an excellent working relationship with us.

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Kerry Harrison

Verified

Exceptional service – highly recommend Lauren

We have used Lauren on several occasions now, most recently to help with my mum’s move, and I honestly cannot recommend her highly enough. Lauren is exceptionally efficient, professional and incredibly thorough. Her attention to detail is outstanding, and she has a real ability to make what can be a stressful process feel straightforward and completely under control. What really sets Lauren apart is how accessible and responsive she is. Whenever you call or need advice, she is there, and you never feel as though you are chasing for an update. She communicates clearly, keeps everything moving and genuinely gives you confidence that everything is being taken care of. She is simply excellent at what she does, and the level of service she provides is exceptional. Having used her several times, I wouldn’t hesitate to use Lauren again and would recommend her to anyone looking for a solicitor they can completely rely on. Thank you, Lauren, for everything you did to make Mum’s move go so smoothly.

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Other Reviews

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Rob May

Housing & Property

Rob

Friendly and efficient!

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0
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Kelvin Pugh (KP)

Kelvin

Thanks to Tom and the team for great service and help in completing my purchase of the Help to Buy portion of my house. Following difficulty liaising with HTB once I got it passed to Tom and the team they got things through quickly and efficiently. Wouldn’t use anyone else moving forward.

from Healdlaw Limited

Thank you, Kelvin, for your kind feedback. We are delighted to hear that Tom and the team provided efficient and effective support with your Help to Buy purchase. They will be thrilled to know you were so pleased with their service. We truly appreciate your comments and look forward to assisting you in the future. Kind regards, The Healdlaw Limited Team

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samuel

samuel

Exceptional service, made purchasing our house seemless. Communicated very effectively throughout and were very proactive in everything they did. I would recommend them to everyone. Thank you to Tom and the team for keeping the whole process stress free.

Healdlaw Limited

Hi Samuel. Thank you so much for your wonderful feedback! We’re delighted to hear that Tom and the team made your house purchase seamless and stress-free. It’s great to know our communication and proactive approach made a difference, and we really appreciate your recommendation.

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Trevor

Housing & Property

Trevor

Tom was absolutely superb on the sale of my house a pleasure to deal with 😁

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A representative from Healdlaw Limited responded to this review

Thank you for your review, it's great to hear that we meet the high standard that people deserve and expect. Kevin

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Dharshan

Housing & Property

Dharshan

⭐️⭐️⭐️⭐️ Excellent Experience with Heald Solicitors – New Build Purchase 🏡 I recently used Heald Solicitors for the purchase of a new build property and had a genuinely positive experience from start to finish. As a first-time buyer, I had many questions throughout the process, and the team was incredibly patient, approachable, and thorough in answering them all 🙌. A heartfelt thank you to Kirsty, my solicitor, and her assistant Elaine, who both handled my case with professionalism and genuine care 💼. They were always easy to reach and took the time to explain everything clearly and calmly. I’d also like to thank Alex, who stepped in seamlessly to manage the exchange of contracts while Kirsty was away — everything went smoothly, which speaks volumes about the team's coordination and reliability 🔄. It’s clear that Heald Solicitors are not only responsible and well-organised, but also truly committed to their clients’ best interests ✅. The reason I’m giving 4.5 stars (rounded to 4 due to platform limitations) instead of a full 5 is down to two minor points: the service was slightly more expensive than some other solicitors 💷, and I felt that communication could have been a bit more proactive, particularly with regular updates on progress without me needing to follow up 📬. That said, I honestly wish I could give 5 stars ⭐️ — the service was excellent, and the dedication of the team really stood out. With a little improvement in those areas, they’d absolutely deserve a perfect rating. Overall, I’m very happy with how everything was handled and would confidently recommend Heald Solicitors to anyone purchasing a property 🏠👏.

A representative from Healdlaw Limited responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.9 /5 282 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about Heald Solicitors

The firm is praised for expertise in conveyancing, wills, lasting powers of attorney, probate, divorce, leasehold matters and business/property transactions, including urgent and complex cases. Clients valued its clear guidance, plain-English explanations, prompt updates and ability to keep matters moving to completion. The team is repeatedly described as professional, knowledgeable, thorough, efficient and proactive, with strong attention to detail. Soft skills highlighted include friendliness, empathy, patience, calmness, approachability and reassurance, helping to make stressful processes feel straightforward and well managed.

Professional support
Excellent communication
Quick responses
Thorough advice
Friendly team
Efficient service
Clear explanations
Prompt updates
Calm approach
Attentive solicitors

ReviewSolicitors Review List

Profile image of Duarte

Duarte

Verified
Wills, Trusts & Probate

Wills

Great communication at all times. Full explanation of all issues raised and encountered. Couldn't have asked for more.

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Steven Benison

Verified
Wills, Trusts & Probate

Benison will and power of attorney.

All good. Both Will and lasting power of attorney handled professionally.

Solicitors tagged in
this review

from Healdlaw Limited

Thank you for your feedback, Steven. We’re pleased both matters were handled smoothly and professionally, and appreciate you choosing our firm.

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Susan Butler

Verified
Housing & Property

Conveyancing

Ale is an excellent communicator and problem solver. I would highly recommend her. She is very thorough

Legal experts tagged in
this review

from Healdlaw Limited

Thank you for your recommendation, Susan. We’re pleased Ale’s clear communication and attention to detail made such a positive impression.

0
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Profile image of Alona Pugacova

Alona Pugacova

Verified
Housing & Property

Flat purchase

Absolutely outstanding! Collaborative partnership, empathetic, personable and professional. Real expert in the field.

Legal experts tagged in
this review

A representative from Healdlaw Limited responded to this review

Thank you so much for your incredibly kind words! It was a real pleasure working with you, and we truly value the collaborative partnership we developed. Your feedback means a great deal to us, and we are grateful for the trust you placed in us. Thank you again for taking the time to share your experience!

0
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Profile image of Charles Park

Charles Park

Verified
Commercial Property

Very attentive, reliable and professional service.

I used Shabnum’s service when I first purchased my office unit and was very satisfied with her professional support. When it came time to sell the property, Amman assisted throughout the process, and completion was finalised smoothly today. He was exceptionally attentive, quick to respond, and provided excellent professional advice. Overall, I am very satisfied with both transactions and strongly recommend Heald Solicitors and Shabnum’s team.

Legal experts tagged in
this review

A representative from Healdlaw Limited responded to this review

Thank you so much for your wonderful feedback and for trusting Shabnum and the team with both your purchase and sale. It was a pleasure supporting you through each transaction, and we’re delighted to hear that everything was completed smoothly. We really appreciate your kind words about Amman’s responsiveness, attention to detail and professional advice. Your recommendation means a great deal to the whole team and we wish you every success for the future!

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Other Reviews

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Jim Scott

Jim

Extremely expensive, but they did the business.

0
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Rob May

Housing & Property

Rob

Friendly and efficient!

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this review

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Susan De Kersaint-Seal

Susan

Spoke to Healdlaw this morning. What an amazing experience. So helpfully and knowledgeable. Do not hesitate to use this firm

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Naz Dhanji

Naz

Sheetal was professional, knowledgeable, thorough, communicated in a timely manner, and helpful. She followed my case through to conclusion. After Sara left Healds sadly, I was worried but Sheetal allayed any concerns. I am truly grateful, thank you Sheetal

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Vikkie Page

Vikkie

Tom and Tosin were really good, regular contact and communication from them and they were good at keeping our estate agent updated as well, and pushing the chain along. Would recommend and use again.

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