Gavin Edmondson Solicitors Limited

Dear Sean, Firstly, may we point out that today is Thursday 11th July, not Friday 12th as incorrectly stated in your review. Secondly, our system shows you first contacted our Firm on Tuesday 9th July at 13.37pm and not Monday 8th as again incorrectly stated in your review. Our staff did call you back the very same day at 15.17pm but had no answer. A voicemail message was left for you, asking you to call us again when you were able. We appreciate that many clients want to be spoken to immediately by a Solicitor however, we cover many areas of specialist law and often our Solicitors have pre-booked appointments, court hearings or time dated work. It is important to “field an enquiry” to the correct Solicitor. Our New Client Team endeavour to call every client back as soon as possible, however many conversations take more than 30 minutes, if case details or other requirements are to be taken and noted accurately so again, speaking to someone immediately may not be possible. We note that the majority of your other 73 Google reviews are one star, ranging from unclean shopping trollies to too long a wait at KFC. We are sorry to hear your “computer says no” but many of our clients’ computers seem to say yes which, is why our overall rating is extremely high. Thank you for your comments 😊