Neil Fairbrother
Excellent Services
I cannot thank Bhatia Best Solicitors enough, particularly Scott Laing and Stacey Mole, for the outstanding service they provided. From the outset they dealt with my case promptly, professionally and with genuine care. Communication was exceptional throughout. I was kept fully informed at every stage, emails were answered quickly, and everything was explained clearly and patiently, which was especially important to me as a vulnerable client with significant anxiety. Scott's work on my case was thorough, well prepared and resulted in a significant outcome, with the PPCS agreeing to refer my case back to the Board for a fresh review. I always felt that my concerns had been listened to and presented properly. Stacey was outstanding. She was approachable, compassionate and exceptionally efficient, ensuring I always knew what was happening and taking the time to explain matters in a way that reduced unnecessary worry. Unfortunately, I was unable to continue one aspect of my legal challenge because the Legal Aid Agency required a capital contribution that I simply could not afford. That was entirely outside Bhatia Best's control and in no way reflects on the quality of their work or commitment. I would not hesitate to recommend Bhatia Best to anyone seeking professional, knowledgeable and compassionate legal representation. They treated me with dignity and respect throughout, and for that I remain extremely grateful.