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Bhatia Best Limited

4.8 | 90 Reviews 90 Reviews | Crime/ Criminal Defence
406 Total Company Reviews info icon Crime/ Criminal Defence | info icon 406 Total Company Reviews Crime/ Criminal Defence | info icon 406 Total Company Reviews

11-17 Sitwell Street, Derby, Derbyshire, DE1 2JT

Accepting new clients

11-17 Sitwell Street, Derby, Derbyshire, DE1 2JT

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 536039

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Bhatia Best Limited |

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Bhatia Best Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
92%
Success
Rate
92%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Bhatia Best Limited are accredited by

Children Law accreditation awarded to Bhatia Best Limited
Criminal Litigation accreditation awarded to Bhatia Best Limited
The Law Society accreditation awarded to Bhatia Best Limited
Trading names:
Bhatia Best Solicitors

Description

With offices located across the East Midlands, we provide both Legal Aid and Privately Funded legal services nationwide. We have over 80 specialist legal professionals who offer unparalleled advice and representation in Criminal Defence, Business & White Collar Crime, Motoring Law, Family & Children Law, Personal Injury, Commercial Debt Recovery, Public Law and Community Care.

Rankings by area of expertise

The rankings below show the areas of expertise that Bhatia Best Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Bhatia Best Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Bhatia Best Limited are accredited by

Children Law accreditation awarded to Bhatia Best Limited
Criminal Litigation accreditation awarded to Bhatia Best Limited
The Law Society accreditation awarded to Bhatia Best Limited
Trading names:
Bhatia Best Solicitors

Description

With offices located across the East Midlands, we provide both Legal Aid and Privately Funded legal services nationwide. We have over 80 specialist legal professionals who offer unparalleled advice and representation in Criminal Defence, Business & White Collar Crime, Motoring Law, Family & Children Law, Personal Injury, Commercial Debt Recovery, Public Law and Community Care.

Rankings by area of expertise

The rankings below show the areas of expertise that Bhatia Best Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Bhatia Best Limited

Meet the team of Bhatia Best Limited

Contact & Locations - Bhatia Best Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30 (Open)
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

11-17 Sitwell Street, Derby, Derbyshire, DE1 2JT

Reviews

4.8 /5 90 Reviews
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Rating

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Clients say

What clients say about Bhatia Best Limited

The firm is praised for its expertise in family law, court representation, criminal matters and legal aid cases, with clients highlighting strong preparation, strategic advice and effective outcomes. Reviewers consistently valued the team’s clear explanations, prompt communication, attention to detail and thorough case handling. Soft skills repeatedly mentioned include compassion, patience, empathy and a reassuring, approachable manner. Clients also appreciated being kept informed, feeling listened to and receiving professional support during stressful or sensitive situations.

Clear communication
Professional service
Helpful advice
Prompt responses
Compassionate support
Kept informed
Thorough preparation
Attention to detail
Efficient handling
Strong representation

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Youth Court

Very efficient professional everything was explained clearly always on time attention to detail and a very thorough professional

Legal experts tagged in
this review

Reply by profile image of Joanne Chidlow

Joanne Chidlow

Thank you for your review which is much appreciated.

0
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Profile image of Faiza Adnan

Faiza Adnan

Verified
Crime/ Criminal Defence

Excellent Professional Services

I would like to thank my solicitor for the excellent support and guidance throughout my case. They were professional, knowledgeable, and always took the time to explain everything clearly. I felt well informed and supported at every stage of the process. Communication was prompt, and any questions or concerns I had were dealt with patiently and professionally. Their dedication and commitment gave me confidence during a very stressful time. I truly appreciate all of their hard work and would highly recommend their services to anyone in need of legal assistance.

Legal experts tagged in
this review

Reply by profile image of Joanne Chidlow

Joanne Chidlow

Thank you for your review. We are happy to have been able to help.

0
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Profile image of Silvana Lainfiesa

Silvana Lainfiesa

Verified
Crime/ Criminal Defence

Appreciation for Bhatia Best and the professionals that supported my case

I have been running multiple fronts as a LIP and Legal Aided party against fully paid respondents/defendants, and Bhatia Best through Kate Macmillan have proven to be professional, humane in their treatment, going above and beyond in their skill, professionalism, ethics and treatment even under a Legal Aid case such as this one. I hold grate appreciation for the firm and Kate Macmillan in particular.

Legal experts tagged in
this review

Reply by profile image of Joanne Chidlow

Joanne Chidlow

Thank you for your review, we are happy to have been able to help.

0
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Tracie spowage

Tracie spowage

I carnt thank frank sheeran enough he was professional and always replied back to my questions about my case. He kept me informed throughout the 9 months until it went to court and he achieved the best possible outcome , and I am so grateful. Would highly recommend frank and bartia best to anyone needing legal representing. Thankyou again

Legal experts tagged in
this review

Reply by profile image of Joanne Chidlow

Joanne Chidlow

Thank you for your feedback. We are happy to have helped.

0
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James N

Verified
Crime/ Criminal Defence

James The Legend Close !!!

First of all , i've had a few different solicitors in the past which i thought was Fantastic and unbeatable for example Maggie Greenhill , However James Close is by Far my favourite his been to Ell and back to help me at times his gone beyond and his communication and personality deserves an award!! When i make my millions ill be taking him as my personal lawyer.. so get him while you can

Legal experts tagged in
this review

Reply by profile image of Joanne Chidlow

Joanne Chidlow

Thank you for your review, we are happy to help.

1
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Other Reviews

Profile image of Paul Knight

Paul Knight

Paul

Having many Solicitors in the past, who soon become less attentive to my needs, after securing their legal aid funding, and certainly not working in my best interests. I was amazed to discover this firm, and fully delighted with the results and efforts, Mr Neil O'sullivan; he acted up and beyond my expectations, he has excellent communication skills, with both myself and conveying my case to the CPS and the court, furnishing both with clarity on the circumstances orbiting the fact. I have never met a more attentive solicitor, who gave fantastic advice and direction in the best form of action to take. I would highly recommend this solicitor and his firm for outstanding results, my gratitude is infinitely felt. Again, a big thank you. Paul Knight

Reply by profile image of Joanne Chidlow

Joanne Chidlow

Thank you for your review - we are happy to be able to help.

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Profile image of Sandra

Sandra

Sandra

Absolutely terrible representation froma firm that used to have a good reputation (many years ago). Absolutely terrible in taking clients instructions, do as they like, ignore phone calls, requests for updates always promise to call back or email...never do. Went to Court totally unprepared, defendant expressed his concerns that they hadn't got the ONE piece of mitigating evidence that could have helped in the case. Said didn't want to proceed without it. Bhatia Best said they had enough mitigation, turns out they didn't...or did they??, The person handling his case said they couldn't get it, then after being sentenced & a request for a copy of the SAR request that they said had been sent for said mitigation. The barrister decided to say he had it all along,but decided not to use it. So someone is not telling the truth! Also calculated the sentence wrong & when release date came through it was 6 months longer than both solicitor & barrister said. On questioning this, merely told 'I'll try & find out for you?. Still refusing to release a copy of said SAR request & my file. Keep passing the book between the 2 of them. That file is mine by law & certain documents in it. Now at the point where I only have 9 days left for any type of appeal?? Definitely something dodgy going on here. Law Society & Solicitors Regulations Authority will be hearing of this. They think they are above everyone else & treat you with contempt & as though you are a nothing & a lesser person than they are. Anyone who wants decent representation in any criminal matter & I don't mean to get you off as I was always pleading guilty. Did however expect that they would represent me properly. In court the Barrister didn't really know anything about my case. Let the judge say allsorts of stuff that didn't even relate to me as a person. Never interrupted the judge once to correct him. I kept trying to catch my barristers eye & even tried to say 'that's not true, still nothing. Honestly I would have probably been better off representing myself. An utter disgrace & they know it.. sad fact us they don't care. Sat in thier ivory towers. They make me sick!!!!

A representative from Bhatia Best Limited responded to this review

Thank you for taking the time to write this review. As you are not our client we are not able to discuss this in any further detail with you. We have written to you under separate cover in order to explain and deal with your concerns. It is unfortunate that you feel our service was lacking. However, we must express that we have received no corresponding complaint from our actual client to whom this relates.

1
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Profile image of Thomas

Thomas

Crime/ Criminal Defence

Thomas

Genuinely a piss poor law firm. I had Dean represent me at the station when I should of just done it alone. His legal advice got me remanded for 3 weeks for a non custodial charge. He refused to seek out evidence which proved my innocence, and he even told me to go guilty and get 6 months. Time and time again even though I tried to explain how I'm clearly innocent. I then got rid of Dean the day of my trial, pleaded not guilty with no evidence. I got the right verdict on the day and walked home. However if I had never been assigned him as a solicitor I do believe I would have avoided the 3 weeks in prison.

Reply by profile image of Steve Ramsell

Steve Ramsell

Thank you for engaging with me this morning and discussing your concerns in more detail. I have taken a note of the matters you've raised and will ensure your feedback is taken on board.

1
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Profile image of Tonia

Tonia

Tonia

I called Bhatia Best at 17.10 as advised earlier in the day as needed details of what time my grandson was due in court on 12th May, the female who answered the call was very abrupt, went to look at the list, came back simply advising 'not in court Monday now it's changed to 30th May thank you' and put the phone down, no offer of any explanation ( I realise they may not know ) and absolutely no chance for me to query any possible reason for this, I get that it was 20 minutes before their office closed for the weekend but I called when advised to, as a caring family member this has caused a considerable amount of upset over this weekend, her lack of care was 100% clear, this person is representing the company she works for, a formal complaint is now being logged.

Reply by profile image of Steve Ramsell

Steve Ramsell

Thank you for providing this feedback. It is disappointing to hear. We will ensure that this is investigated and that your comments are taken on board. - SR

1
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Profile image of Tom

Tom

Crime/ Criminal Defence

Tom

I was represented by Graham Heathcote. Very approachable and felt comfortable with him. Sound advice and support given. Would highly recommend. Thank you for the service.

Solicitors tagged in
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Reply by profile image of Joanne Chidlow

Joanne Chidlow

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Reviews

4.8 /5 406 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Bhatia Best Limited

The firm is praised for its expertise in family law, court representation, criminal matters and legal aid cases, with clients highlighting strong preparation, strategic advice and effective outcomes. Reviewers consistently valued the team’s clear explanations, prompt communication, attention to detail and thorough case handling. Soft skills repeatedly mentioned include compassion, patience, empathy and a reassuring, approachable manner. Clients also appreciated being kept informed, feeling listened to and receiving professional support during stressful or sensitive situations.

Clear communication
Professional service
Helpful advice
Prompt responses
Compassionate support
Kept informed
Thorough preparation
Attention to detail
Efficient handling
Strong representation

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Youth Court

Very efficient professional everything was explained clearly always on time attention to detail and a very thorough professional

Legal experts tagged in
this review

Reply by profile image of Joanne Chidlow

Joanne Chidlow

Thank you for your review which is much appreciated.

0
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Profile image of Neil Fairbrother

Neil Fairbrother

Excellent Services

I cannot thank Bhatia Best Solicitors enough, particularly Scott Laing and Stacey Mole, for the outstanding service they provided. From the outset they dealt with my case promptly, professionally and with genuine care. Communication was exceptional throughout. I was kept fully informed at every stage, emails were answered quickly, and everything was explained clearly and patiently, which was especially important to me as a vulnerable client with significant anxiety. Scott's work on my case was thorough, well prepared and resulted in a significant outcome, with the PPCS agreeing to refer my case back to the Board for a fresh review. I always felt that my concerns had been listened to and presented properly. Stacey was outstanding. She was approachable, compassionate and exceptionally efficient, ensuring I always knew what was happening and taking the time to explain matters in a way that reduced unnecessary worry. Unfortunately, I was unable to continue one aspect of my legal challenge because the Legal Aid Agency required a capital contribution that I simply could not afford. That was entirely outside Bhatia Best's control and in no way reflects on the quality of their work or commitment. I would not hesitate to recommend Bhatia Best to anyone seeking professional, knowledgeable and compassionate legal representation. They treated me with dignity and respect throughout, and for that I remain extremely grateful.

Reply by profile image of Joanne Chidlow

Joanne Chidlow

Thank you for your review, we are pleased to have been able to help.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Faiza Adnan

Faiza Adnan

Verified
Crime/ Criminal Defence

Excellent Professional Services

I would like to thank my solicitor for the excellent support and guidance throughout my case. They were professional, knowledgeable, and always took the time to explain everything clearly. I felt well informed and supported at every stage of the process. Communication was prompt, and any questions or concerns I had were dealt with patiently and professionally. Their dedication and commitment gave me confidence during a very stressful time. I truly appreciate all of their hard work and would highly recommend their services to anyone in need of legal assistance.

Legal experts tagged in
this review

Reply by profile image of Joanne Chidlow

Joanne Chidlow

Thank you for your review. We are happy to have been able to help.

0
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Profile image of Margaret

Margaret

Verified

Professional, Responsive, and Highly Effective – Excellent Service

I recently worked with Penelope Baird. From the very first consultation, she demonstrated outstanding professionalism and a clear understanding of my situation. What stood out most was her attention to detail and strategic approach, which helped achieve a positive outcome. I felt genuinely supported throughout what could have been a stressful process. I would not hesitate to recommend Penelope Baird to anyone needing reliable legal help

Legal experts tagged in
this review

Reply by profile image of Joanne Chidlow

Joanne Chidlow

Thank you for your review which is greatly appreciated. We are happy to help.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Silvana Lainfiesa

Silvana Lainfiesa

Verified
Crime/ Criminal Defence

Appreciation for Bhatia Best and the professionals that supported my case

I have been running multiple fronts as a LIP and Legal Aided party against fully paid respondents/defendants, and Bhatia Best through Kate Macmillan have proven to be professional, humane in their treatment, going above and beyond in their skill, professionalism, ethics and treatment even under a Legal Aid case such as this one. I hold grate appreciation for the firm and Kate Macmillan in particular.

Legal experts tagged in
this review

Reply by profile image of Joanne Chidlow

Joanne Chidlow

Thank you for your review, we are happy to have been able to help.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of David Semark

David Semark

David

Simply awful, missed appointments, promises made not followed through on, and at every stage i had to chaser them to get them to do even basic work. Really, use someone else. They were unprofessional and actively harmful to my case.

Reply by profile image of Joanne Chidlow

Joanne Chidlow

We are sorry you are not happy with the service provided. We endeavour to do our best for all clients.

0
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Profile image of C B

C B

A client

After contacting numerous solicitor firms in search of urgent family law advice, Bhatia Best stood out from the very first conversation. Prior to contacting them, I had approached several highly regarded firms, including one I had been a loyal client of for years. Despite previously paying for initial advice, I was left feeling that my concerns hadn’t been properly addressed and struggled to find a firm willing to listen to the complexity of my situation, and was advised I needed no further advice though I did and was left to address the matter alone. From my very first contact with Bhatia Best, I felt listened to, respected and genuinely supported. Every member of the team I have spoken to has been professional, compassionate and understanding. They took the time to listen to my concerns, provided clear and helpful advice, and allocated me a solicitor quickly, which gave me much-needed reassurance during an incredibly stressful time. Throughout my experience so far, their communication has been excellent and I have always felt that my case has been taken seriously. It has been refreshing to deal with a firm that genuinely appears committed to acting in the best interests of its clients. If you’re looking for a family law solicitor who is approachable, professional and genuinely cares about providing quality advice and support, I would highly recommend Bhatia Best. My experience with the firm so far has been outstanding, and I cannot thank them enough for the reassurance and guidance they have provided. Thank-you Bhatia Best for all your assistance with this matter so far, your help and advice is massively appreciated 🙏

Reply by profile image of Joanne Chidlow

Joanne Chidlow

Thank you for your review, we are happy to have been able to help.

0
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Profile image of Nbsf

Nbsf

Nbsf

I cannot thank Bhatia Best Solicitors enough, particularly Scott Laing and Stacey Mole, for the outstanding service they provided. From the outset they dealt with my case promptly, professionally and with genuine care. Communication was exceptional throughout. I was kept fully informed at every stage, emails were answered quickly, and everything was explained clearly and patiently, which was especially important to me as a vulnerable client with significant anxiety. Scott's work on my case was thorough, well prepared and resulted in a significant outcome, with the PPCS agreeing to refer my case back to the Board for a fresh review. I always felt that my concerns had been listened to and presented properly. Stacey was outstanding. She was approachable, compassionate and exceptionally efficient, ensuring I always knew what was happening and taking the time to explain matters in a way that reduced unnecessary worry. Unfortunately, I was unable to continue one aspect of my legal challenge because the Legal Aid Agency required a capital contribution that I simply could not afford. That was entirely outside Bhatia Best's control and in no way reflects on the quality of their work or commitment. I would not hesitate to recommend Bhatia Best to anyone seeking professional, knowledgeable and compassionate legal representation. They treated me with dignity and respect throughout, and for that I remain extremely grateful.

Reply by profile image of Joanne Chidlow

Joanne Chidlow

Thank you for your review, your feedback is much appreciated.

0
Collected on: Google collection source logo
Profile image of Paul Knight

Paul Knight

Paul

Having many Solicitors in the past, who soon become less attentive to my needs, after securing their legal aid funding, and certainly not working in my best interests. I was amazed to discover this firm, and fully delighted with the results and efforts, Mr Neil O'sullivan; he acted up and beyond my expectations, he has excellent communication skills, with both myself and conveying my case to the CPS and the court, furnishing both with clarity on the circumstances orbiting the fact. I have never met a more attentive solicitor, who gave fantastic advice and direction in the best form of action to take. I would highly recommend this solicitor and his firm for outstanding results, my gratitude is infinitely felt. Again, a big thank you. Paul Knight

Reply by profile image of Joanne Chidlow

Joanne Chidlow

Thank you for your review - we are happy to be able to help.

0
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Profile image of Matt Wheeldon

Matt Wheeldon

Matt

Great company A1 from start to finish.. helped me out no end

Reply by profile image of Joanne Chidlow

Joanne Chidlow

Thank you for your review - much appreciated

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