Ashfords LLP

After receiving a letter from Ashfords LLP about being entitled to a small inheritance, and not trusting this letter, I started to Google them after which my alarm bell started ringing. After subsequent e-mail correspondence in order to determine whether they are bonefide this mistrust did not subside, on the contrary: in order to receive my inheritance I needed to provide copies of bank statements, identity proof and signatures for various dubious forms, supposedly due to their internal rules. A drivers license with the word "copy" on it was not accepted but instead they also wanted a copy of the reverse side which contains my social security number (none of their business)! This practice had all the hallmarks of Phishing. Whether I will receive my inheritance is still to be seen. I would not recommend Ashfords at all. They urgently need to polish up their trustworthyness and review their ridiculous internal rules (which even violate privacy laws in my country).

After receiving a letter from Ashfords LLP about being entitled to a small inheritance, and not trusting this letter, I started to Google them after which my alarm bell started ringing. After subsequent e-mail correspondence in order to determine whether they are bonefide or not this mistrust did not subside, on the contrary: in order to receive my inheritance I needed to provide copies of bank statements, identity proof and signatures for various dubious forms, supposedly due to their internal rules. A drivers license with the word "copy" on it was not accepted but instead they also wanted a copy of the reverse side which contains my social security number (none of their business)! This practice had all the hallmarks of Phishing. Whether I will receive my inheritance is still to be seen. I would not recommend Ashfords at all. They urgently need to polish up their trustworthyness and review their ridiculous internal rules (which even violate privacy laws in my country).

I would not recommend using Ashfords LLP, especially if you’re assigned solicitor Ria Hattam. My initial dealings with James Hemsley were excellent—he was professional, efficient, and his advice was spot on. However, when my case was handed over to Ria, the quality of service dropped dramatically. Despite clear instructions not to escalate matters, Ria pursued actions I explicitly advised against, which led to unnecessary costs. To make matters worse, her advice contradicted what I had previously been told, causing even more confusion. The scope of work was expanded without my agreement or any clear communication, and the final invoice far exceeded the original estimate. Ultimately, I had to settle the payment simply because the entire experience was too stressful to keep fighting. My offer to compromise on fees was ignored until much later, adding to the frustration. It was clear that Ria had little regard for the financial or emotional toll her handling of the case caused. I felt overcharged and misled, and the lack of accountability throughout the process was disappointing. If you're considering Ashfords LLP, proceed with caution—while James Hemsley was great, my experience with Ria Hattam was awful, and I wouldn’t want anyone else to go through the same ordeal.

Ashfords have been extremely unprofessional while acting for the estate of my late father. I have been continuously ignored over the last 3 years of them acting and i would seriously not recommend. After multiple emails and phone calls to Victoria E, I still have not heard back, and she seems to miraculously be busy every single time i call no matter the day or time

The most unprofessional solicitors ever. As others have said their service is appalling. They don't communicate. Their work is poor. I am amazed they are still in business.