Ellisons

3.0/5 3 Customer Reviews Leave a review

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Value for money

Excellent

Competitive

Poor

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3 Customer Reviews

3.0/5

Overall experience

  • Value for money
  • Professionalism
  • Initial Impression
  • Approachability
  • Services
  • Knowledge

Reviews summary

  • Excellent
    1
  • Very Good
    0
  • Average
    0
  • Poor
    2
  • Awful
    0
Anonymous
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Mark
Mark Added 1 year ago Report to admin
October 11, 2018 20181011135705

House Purchase

5

While I am fairly new to this process, I can compare my solicitors ( Ellisons, 13 Kings Road Cardiff - CF11 9BZ) to the vendors solicitors and I am very pleased that Ellisons were working on my behalf. The level and frequency of communication was first class, I knew what was happening throughout the purchase process unlike the vendors and their solicitors who had problems with internal communication on numerous occasions.

Glenys Jones was fantastic and her knowledge and professionalism really shone through.

I can thoroughly recommend their services and level of professionalism.

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Harry
Harry Added 1 year ago Report to admin This review is for a different branch.
July 25, 2019 20190725174832

Disappointing

2

Poor service from a former partner/associate. Was messed about by the reception and employees. Not impressed.

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Stephen
Stephen Added 3 years ago 2 found this helpful Report to admin This review is for a different branch.
November 12, 2016 20161112095505

Poor communication at a high price!

2

Asked them to help with sale of land (garden) subject to planning permission.
Very similar transaction carried out 15 years before (very much more quickly & easily).
Partner retired towards the end, there was no handing over of my papers, just bill!
I had to contact another partner myself, as the contract specified Ellisons as recipient's of the monies.
Completion seemed to recapitulate previous issues, and invent new ones, costing well over nine hundred pounds solely for completing.
Final cost was 50% over maximum of initial estimate, and time taken twice as long as estimate.
After paying, I wrote to the managing partner to plain why my feedback was so poor, and suggested they might look at their procedures in this case with a view to giving better service in future.
After six weeks, I have had no acknowledgement.
Further disappointment!

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