Horwich Cohen Coghlan Ltd

i had an accident in October 2021 and hcc was supposed to be in charge of my whiplash claim as soon as i got the portal to document my accident the problems started such as not being able to fill in all details as website simply wouldn't allow it I've contacted via phone and email and am just told to wait for a response which I've now been waiting two years for i call minimum once a month since October 21 and in the past months ive noticed my calls are being ignored ? as if my numbers been black listed or something im absolutely appalled as i had even spoken to the manager nasima patel via call and email who assured me she would get back to me and now does nothing but ignore me if someone could give me a call on 07477880515 or email me at ambersheavynxxx@gmail.com would be great as only been wating 2 years thanks

Treated like a deceiver my case and injuries trivialised. Case not taken seriously coming up to 4 years of waiting because I wouldn’t accept the initial offer no medical help beyond the standard physio they offer over video call the MRI that shows my injury was ignored all the blame fell on the health professionals who has no governing body and can say what he wants when he wants and their is nothing you can do about it. If you want to see another healthcare professional they charge you personally.
If you having doubts about weather your being supported your not alone. The complaint office isn’t there to support you he just build a case against what you’re saying and ignore you for weeks if you disagree. Even the claims team that deals with this company cannot be traced. This has to be the worst legal team in the UK.

Following our family member being in hospital after a serious head injury, we were unsure and worried about what the future would hold. In an instance life changed for all of us. Taking one day at a time we never thought at any point about professional help through a solicitor, but after some advice at the hospital we ended up in contact with Joe Speed and his team at HCC Solicitors. We were initially worried as we didn't want it to be about financial gain, well what can I say, Joe and his team were the furthest away from our worries. They understand the person injured is the most important thing, concentrating on rehabilitation and supporting our family has always been their priority, as a family we can honestly say we wouldn't have got through the past year without their help and support throughout it all, genuine people that care for those they are helping. Thanks again Joe and his team.

I suffered serious multiple injuries and was left with permanent residual problems after surgery. Horwich Cohen Coghlan Solicitors looked after me throughout the case, and I knew I could go to my solicitor with any questions - she gave me a clear idea of the timescales involved which helped me feel calm. She talked me through every step of the process and always kept me abreast of my options, so I never felt pressured into making a decision. I would recommend the service of HCC Solicitors to anyone and want to extend a BIG thank you to all the team at HCC.

I was a client of Horwich Cohen Coghlan Solicitors after being involved in a serious accident that left me with permanent paralysis affecting my lower back and legs. I first spoke to my solicitor when I was still in hospital during the early phase of post-accident trauma, and he explained the process that the case would follow going forward. Regular contact and updates were made throughout, communication was very good and my solicitor took time to explain the difficulties and risks with the case. This helped me understand the weakness and strengths, and I felt I became an active participant and that (guided by my legal advisors) I could help research and collate evidence to formulate a stronger case. The injuries I sustained were complex and gave rise to lifelong difficulties including incomplete paraplegia, which meant I had to change my accommodation and my working practices. As the long term implications became apparent, my legal advisors at HCC explained the importance of pursuing the right settlement for my injuries rather than seeking premature closure to the case. This was challenging as there is a significant emotional burden on an injured person during the legal process, but I trusted my legal advisors completely and understood and accepted this approach. HCC always took time to respond in a timely manner and always treated me with professionalism, which helped make me feel like an extended and valued member of their team. My experience of working with HCC team has been a good one and I would recommend them for serious injury cases. I have in fact used HCC since the claim for other legal needs, as I feel I can trust them.

I instructed HCC on a personal injury matter and the service provided by HCC was excellent in every aspect. My solicitor handled my case throughout, and he was extremely professional, knowledgeable and dependable. He offered advice and support throughout the proceedings, and I felt I could depend on him completely. He was always available to provide advice or reassurance by telephone or email including evenings and weekends. Although I have not had experience of other lawyers, my wife is employed by a local firm of solicitors and assures me that the service HCC Solicitors provided was above and beyond the usual levels of service. HCC came highly recommended via a work colleague of my wife. From the first point of contact my solicitor provided advice and reassurance, day and night. I suffered a traumatic accident and the NHS were unable to offer me the counselling I urgently needed. My solicitor put this counselling in place immediately, and without this I fear things would have been very different for me. My solicitor has provided an excellent service. Throughout every stage of the case I had complete confidence in him, HCC and their extremely efficient support staff. I would highly recommend HCC.