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Phillips Solicitors Limited

4.8 | 48 Reviews 48 Reviews | Developer
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Town Gate, 38 London Street, Basingstoke, Hampshire, RG21 7NY

Accepting new clients

Town Gate, 38 London Street, Basingstoke, Hampshire, RG21 7NY

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 533417

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Phillips Solicitors Limited |

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Phillips Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Phillips Solicitors Limited are accredited by

The Law Society accreditation awarded to Phillips Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Phillips Solicitors Limited
Trading names:
Phillips Solicitors trading as Phillips Law

Description

Phillips Law is a Legal 500 Leading Law Firm delivering city-level expertise with a local and personal touch. As a law firm, why are we different? Because you will have a relationship with your lawyer who will anticipate and manage all future business and family legal needs, meaning you only need have one point of contact. Our reputation is founded on specialist expertise, care, attention, and driven results. We bring solutions, not a range of problems and caveats. Recognised as a Law Society Law Firm of the Year, we are specialists in corporate, commercial, dispute resolution, employment, family, commercial and residential property, trusts, education, and private client law. For over 40 years, we have supported businesses and families across the southeast, building valued long-term relationships. We continue to anticipate future needs and support as our clients grow. Understanding the unique needs of our clients is our top priority. We strive to stand in our clients' shoes, providing tailored advice and personalised service. Our adoption of advanced technology ensures quick and efficient service delivery, without compromising the individual attention each client deserves. Contact us today to learn how Phillips Law can support you.

Rankings by area of expertise

The rankings below show the areas of expertise that Phillips Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Phillips Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
94%
Success
Rate
12% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Phillips Solicitors Limited are accredited by

The Law Society accreditation awarded to Phillips Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Phillips Solicitors Limited
Trading names:
Phillips Solicitors trading as Phillips Law

Description

Phillips Law is a Legal 500 Leading Law Firm delivering city-level expertise with a local and personal touch. As a law firm, why are we different? Because you will have a relationship with your lawyer who will anticipate and manage all future business and family legal needs, meaning you only need have one point of contact. Our reputation is founded on specialist expertise, care, attention, and driven results. We bring solutions, not a range of problems and caveats. Recognised as a Law Society Law Firm of the Year, we are specialists in corporate, commercial, dispute resolution, employment, family, commercial and residential property, trusts, education, and private client law. For over 40 years, we have supported businesses and families across the southeast, building valued long-term relationships. We continue to anticipate future needs and support as our clients grow. Understanding the unique needs of our clients is our top priority. We strive to stand in our clients' shoes, providing tailored advice and personalised service. Our adoption of advanced technology ensures quick and efficient service delivery, without compromising the individual attention each client deserves. Contact us today to learn how Phillips Law can support you.

Rankings by area of expertise

The rankings below show the areas of expertise that Phillips Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Phillips Solicitors Limited

Meet the team of Phillips Solicitors Limited

Contact & Locations - Phillips Solicitors Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Town Gate, 38 London Street, Basingstoke, Hampshire, RG21 7NY

Reviews

4.8 /5 48 Reviews
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Clients say

What clients say about Phillips Solicitors Limited

Clients praise the firm for expertise in conveyancing, wills, probate and employment law, delivering successful outcomes and meeting tight timescales. Staff are described as knowledgeable, thorough and resolution-focused, with strong case management and prompt, proactive communication. Clients value friendly, professional, compassionate service, reliability, and the ability to reduce stress during complex processes, making the firm highly recommended for repeat and first-time clients.

very helpful
friendly
thorough
prompt responses
successful results
stress free
professional
knowledgeable
proactive
keeps updated

ReviewSolicitors Review List

Profile image of Mandy

Mandy

AN AMAZING PROFESSIONAL INDIVIDUAL

Lauren was professional from the start and continued with that professionalism until the end. We were always able to contact her and her response time was second to none. Our sale was quite difficult but Lauren soldiered on again and again and it all come to fruition in the end. Both sets of Estate Agents stated that they wished all conveyancing was as easy as dealing with Lauren - they could not praise her professionalism enough. We would highly recommend Lauren to anybody looking to buy/sell a property and want to feel that they actually matter. Well done Lauren.

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Mandy

AN AMAZING PROFESSIONAL INDIVIDUAL

Lauren was professional from the start and continued with that professionalism until the end. We were always able to contact her and her response time was second to none. Our sale was quite difficult but Lauren soldiered on again and again and it all come to fruition in the end. Both sets of Estate Agents stated that they wished all conveyancing was as easy as dealing with Lauren - they could not praise her professionalism enough. We would highly recommend Lauren to anybody looking to buy/sell a property and want to feel that they actually matter. Well done Lauren.

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Anonymous

Verified
Company & Commercial

Advice on Business Acquisition

Jack ( Gardener) acted as a great sounding board when the commercial negotiations seemed to be foundering. He was calm in his thought process and was pragmatic in his advice. Equally - he recognised understood the importance of completing the transaction within the deadline - and helped me structure my thoughts as to how to work my way through the various risk factors. Deal completed on time !

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A representative from Phillips Solicitors Limited responded to this review

Thank you for your feedback. We are delighted to hear that Jack was able to provide calm, pragmatic advice and help guide you through the commercial negotiations. It's great to know that his support helped you manage the risks and complete the deal on time. If you ever need assistance again, please feel free to reach out.

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Leanne

Amazing & stress free from start to finish

I can't recommend Lauren highly enough. She was absolutely amazing from start to finish during the process of buying our home. Buying a house can be incredibly stressful, but she made everything feel manageable and under control. She was not only professional and knowledgeable but also approachable, patient, and always quick to respond to any questions or concerns we had. She kept things moving forward, chased up delays before we even had to ask, and always kept us in the loop.

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George

Lauren Saunders

Working with Lauren she was amazing from dealing with the sale and purchase to keeping me and my partner updated she's a credit to the company and will be using her again in future endeavours

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Other Reviews

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Christina M

Christina

We were very impressed with Lauren's professionalism and communication throughout the conveyancing process for a purchase and sale of a property for my mum's recent house move. Our particular circumstances were not as straightforward we initially thought and Lauren provided specific advice and explained all our options. She proactively put us at ease with updates and advice at every step along the way. We wouldn't hesitate to use Davies, Blunden & Evans again. Thank you very much.

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Daniel Bailey

Daniel

Professional, diligent and knowledgeable. Davies Blunden and Evans recently handled the sale of my flat and they were excellent. They were miles better than the solicitor I previously used to purchase the property, and provided valuable help and guidance throughout the process. Overall, they helped to smooth out any bumps in the journey incredibly well, and provided ongoing solid counsel whilst doing it. Would highly recommend.

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James

Consumer

James

I dealt with George at Phillips Law, who helped me with a Statutory Declaration for a new business lease. Prompt, friendly service and I would have no hesitation in using their services again for any future legal matters.

A representative from Phillips Solicitors Limited responded to this review

Thank you, James! We're delighted to hear that George provided prompt and friendly service while assisting with your Statutory Declaration. We truly appreciate your confidence in us and look forward to helping you with any future legal matters. We’ll be sure to pass your kind words on to George!

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Emily Ball

Emily

I recently purchased a property through the firm and Lauren was amazing! The purchase was incredibly stressful due to the sellers solicitors. I was so grateful to have Lauren’s expertise and support throughout the entire process, there were moments I felt so deflated but Lauren always made me feel reassured. I would recommend her, and this company to everyone. Thank-you again Lauren for all your patience and hard work, I couldn’t have achieved this milestone without you!

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J

Commercial Property

A client

I wouldn't hesitate to use Phillips Law for any future legal requirements. As a walk-in today, the welcome I received from reception was excellent and I would like to thank Sam Alvis, Solicitor, for her prompt, professional assistance. 5 Star Service !!!

A representative from Phillips Solicitors Limited responded to this review

Thank you so much for the positive review. We are delighted you had a good experience with Phillips Law.

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Reviews

4.7 /5 767 Reviews
Filter your results
Star rating
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Clients say

What clients say about Phillips Solicitors Limited

Clients praise the firm for expertise in conveyancing, wills, probate and employment law, delivering successful outcomes and meeting tight timescales. Staff are described as knowledgeable, thorough and resolution-focused, with strong case management and prompt, proactive communication. Clients value friendly, professional, compassionate service, reliability, and the ability to reduce stress during complex processes, making the firm highly recommended for repeat and first-time clients.

very helpful
friendly
thorough
prompt responses
successful results
stress free
professional
knowledgeable
proactive
keeps updated

ReviewSolicitors Review List

Profile image of EP

EP

Excellent Service

Ms. Fickling and Ms. Hawkett are always very helpful, friendly, and thorough. They are great to work with and promptly respond to any queries. They have been invaluable throughout the whole process over the last several years.

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Nicola

House purchase 1st time buyer

As a first time buyer I didn’t know what I was getting myself into however, I would personally recommend Lauren to anyone that is looking to purchase a house. I have just recently purchased my 1st home and used Lauren as our solicitor. Lauren took all the stress away us and was very thorough with the searches. I was able to contact and communicate with her regards to any updates regarding our property. Lauren’s responses were second to none I highly recommend Lauren as she was very professional from start to finish.

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Chris bevis

Verified

Fantastic service from starr to finisdh.

Great friendly but professional service.

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A representative from Phillips Solicitors Limited responded to this review

Thank you, Chris, for your kind feedback. We are delighted to hear that Sarah provided a friendly yet professional service from start to finish. Your comments mean a tremendous deal to her. Should you require legal support in the future, we would be pleased to assist.

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Luca

Verified
Employment

Redundancy

Following redundancy, the solicitor in question (Sarah) who handled the case under employment law was very knowledgeable and ensured all processes were being followed, as we negotiated terms. It was a very smooth process which made me feel confident that everything was fully under control until completion.

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A representative from Phillips Solicitors Limited responded to this review

Thank you, Luca, for your kind feedback. We are pleased to hear that Sarah’s knowledge and guidance helped ensure the process was handled properly and that negotiations progressed smoothly. It is reassuring to know you felt confident and supported throughout. We have let Sarah know and she is very thankful. Should you require legal advice in the future, we would be pleased to assist.

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Sophie

Housing & Property

The support we needed at this important time in our lives

Lauren is an exceptional Solicitor. Lauren is responsive, pro-active, resolution focused, thoughtful and a joy to work with. I cant praise Lauren's work highly enough!

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Other Reviews

Profile image of Alex Moisii

Alex Moisii

Alex

I instructed Phillips Law to pursue an unpaid commission claim. What followed was a frustrating and costly experience that left me worse off than when I started. They were slow throughout and came across as full of themselves. At no point did I feel they actually had my back. The overriding impression I was left with is that this is a firm that makes more from charging unfairly than from winning cases for its clients. They prepared a Letter of Claim and charged me around £3,000 for it. The work was full of errors. Typos, an incorrect interest calculation they later apologised for and basic mistakes I had to catch and correct myself. I had told them my company had been struck off. I later clarified it was compulsorily struck off following a change of address. This is exactly the kind of thing a firm doing proper due diligence should pick up through standard company checks at the outset. Instead they missed it, then blamed me for not giving them the right information, despite charging me for the very due diligence they failed to do. When I questioned the invoice and asked to be moved to someone more capable, they did not address my concerns or fix the work. They simply decided they no longer wanted to act for me and told me to find another firm. They also accused me of sending AI generated instructions. The irony is that their own replies to my emails appeared to be AI generated. One standard for the client, another for the firm. The final straw. We had specifically agreed they would not contact the other side. Despite that, they wrote to them anyway without telling me, on a live matter. Slow, complacent, error ridden and quick to walk away the moment I held them accountable, all while charging me £3,000. I would strongly advise anyone to look elsewhere.

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Cengiz Yagar

Cengiz

Very helpful in their service. Always successful results, very happy to be working with them for our applications.

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Matthew Stephens

Matthew

Contacted due to needed legal help with an issue, happy to invoice and take payment but had to be continually chased for any progress or additional information regarding my case. I started allowing them to contact me first, of which I had not heard from the company for over 2 years and now just had a call regarding my case, no apology when I explained that nothing had come of it even after several thousand pounds spent with them and no contact for over 2 years, would not advise using again

Thank you for your feedback. We are sorry to hear about the concerns you have raised. We have reviewed our records and have been unable to identify a client or matter matching the details provided. As a result, we are not in a position to comment on the circumstances outlined. We take feedback seriously and would welcome the opportunity to clarify this matter. Please contact us at legal@phillips-law.co.uk with your full details so that we can investigate further and respond appropriately.

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Adrian Long

Adrian

We decided it was time to make our wills. Lynn was absolutely wonderful and made the process so easy. We had a tight timescale which she met with ease. Highly recommended and will use them again for any future legal work. Excellent.

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Reviewer X

Reviewer

Terrible rude women. Gaslighting my mother by saying your secretary could never be rude because you’ve known her 15 years is disgusting and a joke. I was listening to her be rude, talk over her and have no compassion for it being probate and she’s just lost her mother - she was so abhorrent I almost took the phone from my mum to tell her to stop speaking to her like it . You’re terrible people and behaviour is like bullies at school - I hope you take a look at yourself and find some basic human decency.

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