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Phillips Solicitors Limited

4.2 | 21 Reviews 21 Reviews | Tier 5 Creative and Sporting Visa
766 Total Company Reviews info icon Tier 5 Creative and Sporting Visa | info icon 766 Total Company Reviews Tier 5 Creative and Sporting Visa | info icon 766 Total Company Reviews

Town Gate, 38 London Street, Basingstoke, Hampshire, RG21 7NY

Accepting new clients

Town Gate, 38 London Street, Basingstoke, Hampshire, RG21 7NY

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 533417

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Phillips Solicitors Limited |

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Phillips Solicitors Limited Review Scores & Client Satisfaction Overview

4.2
Excellent
84%
Value for
Money
81%
Success
Rate
81%
Would
Recommend
Communication 4.2/5
Initial Impressions 4.2/5
Approachability 4.2/5
Documentation Accuracy 4.2/5
Legal Knowledge 4.2/5
Value for money 4.2/5

Accreditations

Phillips Solicitors Limited are accredited by

The Law Society accreditation awarded to Phillips Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Phillips Solicitors Limited
Trading names:
Phillips Solicitors trading as Phillips Law

Description

Phillips Law is a Legal 500 Leading Law Firm delivering city-level expertise with a local and personal touch. As a law firm, why are we different? Because you will have a relationship with your lawyer who will anticipate and manage all future business and family legal needs, meaning you only need have one point of contact. Our reputation is founded on specialist expertise, care, attention, and driven results. We bring solutions, not a range of problems and caveats. Recognised as a Law Society Law Firm of the Year, we are specialists in corporate, commercial, dispute resolution, employment, family, commercial and residential property, trusts, education, and private client law. For over 40 years, we have supported businesses and families across the southeast, building valued long-term relationships. We continue to anticipate future needs and support as our clients grow. Understanding the unique needs of our clients is our top priority. We strive to stand in our clients' shoes, providing tailored advice and personalised service. Our adoption of advanced technology ensures quick and efficient service delivery, without compromising the individual attention each client deserves. Contact us today to learn how Phillips Law can support you.

Rankings by area of expertise

The rankings below show the areas of expertise that Phillips Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Phillips Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Phillips Solicitors Limited are accredited by

The Law Society accreditation awarded to Phillips Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Phillips Solicitors Limited
Trading names:
Phillips Solicitors trading as Phillips Law

Description

Phillips Law is a Legal 500 Leading Law Firm delivering city-level expertise with a local and personal touch. As a law firm, why are we different? Because you will have a relationship with your lawyer who will anticipate and manage all future business and family legal needs, meaning you only need have one point of contact. Our reputation is founded on specialist expertise, care, attention, and driven results. We bring solutions, not a range of problems and caveats. Recognised as a Law Society Law Firm of the Year, we are specialists in corporate, commercial, dispute resolution, employment, family, commercial and residential property, trusts, education, and private client law. For over 40 years, we have supported businesses and families across the southeast, building valued long-term relationships. We continue to anticipate future needs and support as our clients grow. Understanding the unique needs of our clients is our top priority. We strive to stand in our clients' shoes, providing tailored advice and personalised service. Our adoption of advanced technology ensures quick and efficient service delivery, without compromising the individual attention each client deserves. Contact us today to learn how Phillips Law can support you.

Rankings by area of expertise

The rankings below show the areas of expertise that Phillips Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Phillips Solicitors Limited

Contact & Locations - Phillips Solicitors Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30 (Open)
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Town Gate, 38 London Street, Basingstoke, Hampshire, RG21 7NY

Reviews

4.2 /5 21 Reviews
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Clients say

What clients say about Phillips Solicitors Limited

The firm specialises in property conveyancing, wills and probate, and employment law, with strong technical expertise delivering successful outcomes and smooth transactions. Clients value their helpful, friendly and professional manner, thoroughness in searches and paperwork, prompt and clear communication, and ability to reduce stress through the process. They are responsive, meet tight timescales, and provide confident, knowledgeable guidance during negotiations and complex matters.

helpful
friendly
thorough
prompt responses
successful results
stress-free process
professional
timely
knowledgeable
confident handling

ReviewSolicitors Review List

Profile image of Stephanie

Stephanie

Thank you Lauren you’ve been outstanding

Lauren Saunders has been absolutely incredible! Highly recommend if you want a solicitor who delivers a high level of customer service and cares about there clients and gets things done quickly!!!! Lauren even picks up the phone to you and replies to emails on the same day! Best solicitor ever and has made moving house easy compared to most! Can't thank you enough Lauren!!!!

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Luke

Housing & Property

First time buyers

Can’t thank Trish and Jakki at Phillips Law for making our first experience of buying a house smooth and stress free. Despite there being several delays with the build, they persevered and kept pushing for us right through to completion. They acted on everything and I firmly believe we wouldn’t have persevered through the delays if it wasn’t for them keeping the whole process so calm.

Phillips Solicitors Limited

Thank you for your kind words, Luke. We're thrilled Trish and Jakki made your first home-buying experience smooth and stress-free, even with the delays. Your feedback is greatly appreciated.

0
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Andrew

Employment

Employment Advice

A first class experience throughout. Common sense approach to my issue with a better than expected outcome. Couldn’t be happier with the service provided.

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Phillips Solicitors Limited

Dear Andrew, Thank you for your wonderful feedback. We're delighted to hear you had a first-class experience with Jack and a better-than-expected outcome during your employment matter. Best regards, Phillips Solicitors Limited

0
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Yvonne

Immigration

Fantastic Asylum application representation

I approached Davis and Blunden solicitors as an overstayer who wanted to put in an application for asylum and had no idea how to go about my claim. I was assigned to Mrs. Fickling and Rebecca as the secretary to Mrs. Fickling. I was listened to in a professional way and received advice about my case. From day one I knew I had come to the right place. Mrs. Ficling and Rebecca were always prompt in answering my questions and clarifying my doubts. I received valuable direction and preparation for my asylum interview from Mrs. Fickling the day before my substantive interview and also what evidence to bring with me. This was so helpful and a week and a half later, my asylum claim was granted. I am certain that the support and professional advice from Davies Blunden & Evans solicitors had a positive effect on my asylum claim. I just want to thank you all for your support and the rest of the office staff who always made me feel welcomed and valuable each time I visited the office. Thank you all.

5
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Sumin

Commercial Property

Brain Chase Coles, Excellent service

I would be happy to recommend Jon Coles, he simplified the process which could have been a lot more daunting, was flexible with my work schedule and for the excellent service & expertise. We had the best possible outcome.And for this category of service, there are several quacks that come across as knowing what they are doing but can not deliver.

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A representative from Phillips Solicitors Limited responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

1
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Other Reviews

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J

Commercial Property

A client

I wouldn't hesitate to use Phillips Law for any future legal requirements. As a walk-in today, the welcome I received from reception was excellent and I would like to thank Sam Alvis, Solicitor, for her prompt, professional assistance. 5 Star Service !!!

A representative from Phillips Solicitors Limited responded to this review

Thank you so much for the positive review. We are delighted you had a good experience with Phillips Law.

0
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Irum Naz Awan

Irum

Please never go to this firm they are just so big stress. They played with me first they agree on me for the application fee of £1000 after done everything when I about to receive my brp Mrs Fickling increased the amount of £1300 from her own. Isabelle her secretary she even don't understand anything even don't know how to respond to client even. When my brp arrived from hom office she kept mine and my children brp as well never gave me. Whenever I called them they never come on phone even receptionist they never respond me properly. They still keeping My personal belongings since last 4 months. I also raise in the Home Office they advised me to go Google review. Which I m doing. I am also doing complain in ombudsman for this firm.

0
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Jevian Fernandez

Jevian

They are very helpful and efficient! I went to them for applying for a Spouse Visa Extension and they helped me through the process. They are not as expensive as other lawers who will charge you unnecessary fees to do something trivial. No complaints at all from me, and I highly recommend working with them!

0
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Matthew

Matthew

Service & Communication very inadequate. We used Philips having previously used the firm they have incorporated with, hoping the experience would be the same. I use a range of solicitors regularly for business so have some idea of service expectations and timings/communication. Our last experience at Philips was ended by us having been ongoing without ANY progress since the end of May 22 - We chased numerous times and were promised that things would start moving but nothing changed. This was for a simple ongoing issue related to a house purchase so nothing too complex. Most concerning and frustrating is the arrogant stance and lack of any ongoing apology or concern for the poor service levels we highlighted.

A representative from Phillips Solicitors Limited responded to this review

Thank you for your comments Matthew. We are very sorry you had a bad experience and we have taken your comments on board.

0
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Angela

Angela

Nice friendly helpful solicitors.

0
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Reviews

4.7 /5 766 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about Phillips Solicitors Limited

The firm specialises in property conveyancing, wills and probate, and employment law, with strong technical expertise delivering successful outcomes and smooth transactions. Clients value their helpful, friendly and professional manner, thoroughness in searches and paperwork, prompt and clear communication, and ability to reduce stress through the process. They are responsive, meet tight timescales, and provide confident, knowledgeable guidance during negotiations and complex matters.

helpful
friendly
thorough
prompt responses
successful results
stress-free process
professional
timely
knowledgeable
confident handling

ReviewSolicitors Review List

Profile image of EP

EP

Excellent Service

Ms. Fickling and Ms. Hawkett are always very helpful, friendly, and thorough. They are great to work with and promptly respond to any queries. They have been invaluable throughout the whole process over the last several years.

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Nicola

House purchase 1st time buyer

As a first time buyer I didn’t know what I was getting myself into however, I would personally recommend Lauren to anyone that is looking to purchase a house. I have just recently purchased my 1st home and used Lauren as our solicitor. Lauren took all the stress away us and was very thorough with the searches. I was able to contact and communicate with her regards to any updates regarding our property. Lauren’s responses were second to none I highly recommend Lauren as she was very professional from start to finish.

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Chris bevis

Verified

Fantastic service from starr to finisdh.

Great friendly but professional service.

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A representative from Phillips Solicitors Limited responded to this review

Thank you, Chris, for your kind feedback. We are delighted to hear that Sarah provided a friendly yet professional service from start to finish. Your comments mean a tremendous deal to her. Should you require legal support in the future, we would be pleased to assist.

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Luca

Verified
Employment

Redundancy

Following redundancy, the solicitor in question (Sarah) who handled the case under employment law was very knowledgeable and ensured all processes were being followed, as we negotiated terms. It was a very smooth process which made me feel confident that everything was fully under control until completion.

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A representative from Phillips Solicitors Limited responded to this review

Thank you, Luca, for your kind feedback. We are pleased to hear that Sarah’s knowledge and guidance helped ensure the process was handled properly and that negotiations progressed smoothly. It is reassuring to know you felt confident and supported throughout. We have let Sarah know and she is very thankful. Should you require legal advice in the future, we would be pleased to assist.

0
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Sophie

Housing & Property

The support we needed at this important time in our lives

Lauren is an exceptional Solicitor. Lauren is responsive, pro-active, resolution focused, thoughtful and a joy to work with. I cant praise Lauren's work highly enough!

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Other Reviews

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Cengiz Yagar

Cengiz

Very helpful in their service. Always successful results, very happy to be working with them for our applications.

0
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Matthew Stephens

Matthew

Contacted due to needed legal help with an issue, happy to invoice and take payment but had to be continually chased for any progress or additional information regarding my case. I started allowing them to contact me first, of which I had not heard from the company for over 2 years and now just had a call regarding my case, no apology when I explained that nothing had come of it even after several thousand pounds spent with them and no contact for over 2 years, would not advise using again

Thank you for your feedback. We are sorry to hear about the concerns you have raised. We have reviewed our records and have been unable to identify a client or matter matching the details provided. As a result, we are not in a position to comment on the circumstances outlined. We take feedback seriously and would welcome the opportunity to clarify this matter. Please contact us at legal@phillips-law.co.uk with your full details so that we can investigate further and respond appropriately.

0
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Adrian Long

Adrian

We decided it was time to make our wills. Lynn was absolutely wonderful and made the process so easy. We had a tight timescale which she met with ease. Highly recommended and will use them again for any future legal work. Excellent.

0
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Reviewer X

Reviewer

Terrible rude women. Gaslighting my mother by saying your secretary could never be rude because you’ve known her 15 years is disgusting and a joke. I was listening to her be rude, talk over her and have no compassion for it being probate and she’s just lost her mother - she was so abhorrent I almost took the phone from my mum to tell her to stop speaking to her like it . You’re terrible people and behaviour is like bullies at school - I hope you take a look at yourself and find some basic human decency.

1
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Paige Ching

Paige

This is our second time using Davies Blunden and Evans in Farnborough. Jo and Deglan were, again, incredibly helpful throughout the process. Moving is always stressful and we definitely had our fair share of complications, but we both felt very grateful to have Jo and Deglan chasing enquiries and keeping us updated. Thank you both for all your help.

0
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