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Phillips Solicitors Limited

4.2 | 26 Reviews 26 Reviews | Avoidance Powers
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Town Gate, 38 London Street, Basingstoke, Hampshire, RG21 7NY

Accepting new clients

Town Gate, 38 London Street, Basingstoke, Hampshire, RG21 7NY

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 533417

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Phillips Solicitors Limited |

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Phillips Solicitors Limited Review Scores & Client Satisfaction Overview

4.2
Excellent
82%
Value for
Money
81%
Success
Rate
81%
Would
Recommend
Communication 4.2/5
Initial Impressions 4.2/5
Approachability 4.2/5
Documentation Accuracy 4.2/5
Legal Knowledge 4.3/5
Value for money 4.1/5

Accreditations

Phillips Solicitors Limited are accredited by

The Law Society accreditation awarded to Phillips Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Phillips Solicitors Limited
Trading names:
Phillips Solicitors trading as Phillips Law

Description

Phillips Law is a Legal 500 Leading Law Firm delivering city-level expertise with a local and personal touch. As a law firm, why are we different? Because you will have a relationship with your lawyer who will anticipate and manage all future business and family legal needs, meaning you only need have one point of contact. Our reputation is founded on specialist expertise, care, attention, and driven results. We bring solutions, not a range of problems and caveats. Recognised as a Law Society Law Firm of the Year, we are specialists in corporate, commercial, dispute resolution, employment, family, commercial and residential property, trusts, education, and private client law. For over 40 years, we have supported businesses and families across the southeast, building valued long-term relationships. We continue to anticipate future needs and support as our clients grow. Understanding the unique needs of our clients is our top priority. We strive to stand in our clients' shoes, providing tailored advice and personalised service. Our adoption of advanced technology ensures quick and efficient service delivery, without compromising the individual attention each client deserves. Contact us today to learn how Phillips Law can support you.

Rankings by area of expertise

The rankings below show the areas of expertise that Phillips Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Phillips Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
94%
Success
Rate
12% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Phillips Solicitors Limited are accredited by

The Law Society accreditation awarded to Phillips Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Phillips Solicitors Limited
Trading names:
Phillips Solicitors trading as Phillips Law

Description

Phillips Law is a Legal 500 Leading Law Firm delivering city-level expertise with a local and personal touch. As a law firm, why are we different? Because you will have a relationship with your lawyer who will anticipate and manage all future business and family legal needs, meaning you only need have one point of contact. Our reputation is founded on specialist expertise, care, attention, and driven results. We bring solutions, not a range of problems and caveats. Recognised as a Law Society Law Firm of the Year, we are specialists in corporate, commercial, dispute resolution, employment, family, commercial and residential property, trusts, education, and private client law. For over 40 years, we have supported businesses and families across the southeast, building valued long-term relationships. We continue to anticipate future needs and support as our clients grow. Understanding the unique needs of our clients is our top priority. We strive to stand in our clients' shoes, providing tailored advice and personalised service. Our adoption of advanced technology ensures quick and efficient service delivery, without compromising the individual attention each client deserves. Contact us today to learn how Phillips Law can support you.

Rankings by area of expertise

The rankings below show the areas of expertise that Phillips Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Phillips Solicitors Limited

Meet the team of Phillips Solicitors Limited

Contact & Locations - Phillips Solicitors Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Town Gate, 38 London Street, Basingstoke, Hampshire, RG21 7NY

Reviews

4.2 /5 26 Reviews
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Clients say

What clients say about Phillips Solicitors Limited

Clients praise the firm for expertise in conveyancing, wills, probate and employment law, delivering successful outcomes and meeting tight timescales. Staff are described as knowledgeable, thorough and resolution-focused, with strong case management and prompt, proactive communication. Clients value friendly, professional, compassionate service, reliability, and the ability to reduce stress during complex processes, making the firm highly recommended for repeat and first-time clients.

very helpful
friendly
thorough
prompt responses
successful results
stress free
professional
knowledgeable
proactive
keeps updated

ReviewSolicitors Review List

Profile image of Audrey

Audrey

Wills, Trusts & Probate

REQUIRED ADVICE ON PERSONAL PROBATE MATTERS

I consulted Sarah Parker for advice on good practice in getting my estate in order and having my Will drawn up and and found her to be interested, helpful and efficient.

A representative from Phillips Solicitors Limited responded to this review

Thank you for your review, Audrey. We are so pleased to hear that Sarah was able to assist you with advice on getting your estate in order and preparing your Will. It is great to know you found her interested, helpful and efficient. We will pass on these lovely words to Sarah. Please do not hesitate to get in contact if you ever need further guidance.

0
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Karen

Wills, Trusts & Probate

Writing of Wills

Having put off writing our wills for years, we decided to use the will writing service in conjunction with supporting St Michaels Hospice in Basingstoke - a hospice that we have personal experience with. It was much easier than we had anticipated and the help and advice we received was well explained and very clear. Wish we had done it sooner.

Solicitors tagged in
this review

Phillips Solicitors Limited

Thank you for your review, Karen. We're glad the will-writing process was easier than expected and that you found the advice clear and helpful. It's great that you could support St. Michael's Hospice in the process.

0
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Gill

Probate and Conveyancing

I would like to thank Sarah Parker and her team of Wills and Probate and Jon Coles and his team of Conveyancing, for their excellent service over the past year. I rate them highly and would certainly recommend them.

Phillips Solicitors Limited

Dear Gill, Thank you for your generous feedback. We’re pleased to hear that Sarah Parker, Jon Coles, and their teams provided excellent service. We appreciate your recommendation and look forward to assisting you in the future. Best regards, Phillips Solicitors Limited

0
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John

Wills, Trusts & Probate

4 years for probate of estate with one asset!

Phillips have taken 4 years (so far) to almost settle my late mother-in-laws estate which had only one major asset; her house They have finally got everything back from HMRC but took 5 weeks to finalise their own account and now are delaying the final settlement figure despite having all the relevant bank details DO NOT USE

2
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John

Wills, Trusts & Probate

3 years and £20k in fees to get probate

A really simple estate with a single asset being the house Its still not over as they are yet to sort all the liabilities even after 3 years! They also accused me of theft and being a liar Just do not use these people and warn all your friends

5
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Other Reviews

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Adrian Long

Adrian

We decided it was time to make our wills. Lynn was absolutely wonderful and made the process so easy. We had a tight timescale which she met with ease. Highly recommended and will use them again for any future legal work. Excellent.

0
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Stuart Rennie

Stuart

These people are still old skool using typewriters and 2nd class stamps .. They are taking me to court tomorrow for doing all the work myself via email regarding my wifes life insurance .. please avoid using this company if you want any help .. I've been to court already and won yet still think they know everything.. I'm a widow 6 years now they don't help you

0
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Wendy Carlton

Wendy

Recently used Davies Blunden and Evans to sell and purchase a property. Can not recommend enough. Informative and in regular contact keeping me up to date with everything. Made the process very easy. Will definitely use again in the future.

0
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Anne marie Harris

Anne

I would like to share my experience of will making with Lynn Annis from Davies Blunden and Evans,I found her to be professional, impartial, knowledgable and sensitive regarding advising me! I also found that she was very efficient in completing and finalising all the paperwork, I have had poor advice from other solicitors in Farnborough cove and also north camp, so I was very reassured to finally find a decent, honest solicitor, who seemed to have my best interests at heart!! thanks to Lynn Annis

0
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Charlotte

Wills, Trusts & Probate

Charlotte

After the passing of my dad last October we have been looked after by Sian Lias. Sian has been excellent & made the difficult job of probate so easy. I am so grateful that Sian was able to deal with everything so I didn't have to. I would definitely recommend Phillips Law. Thank you.

0
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Reviews

4.7 /5 767 Reviews
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Star rating
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Clients say

What clients say about Phillips Solicitors Limited

Clients praise the firm for expertise in conveyancing, wills, probate and employment law, delivering successful outcomes and meeting tight timescales. Staff are described as knowledgeable, thorough and resolution-focused, with strong case management and prompt, proactive communication. Clients value friendly, professional, compassionate service, reliability, and the ability to reduce stress during complex processes, making the firm highly recommended for repeat and first-time clients.

very helpful
friendly
thorough
prompt responses
successful results
stress free
professional
knowledgeable
proactive
keeps updated

ReviewSolicitors Review List

Profile image of EP

EP

Excellent Service

Ms. Fickling and Ms. Hawkett are always very helpful, friendly, and thorough. They are great to work with and promptly respond to any queries. They have been invaluable throughout the whole process over the last several years.

Solicitors tagged in
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0
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Nicola

House purchase 1st time buyer

As a first time buyer I didn’t know what I was getting myself into however, I would personally recommend Lauren to anyone that is looking to purchase a house. I have just recently purchased my 1st home and used Lauren as our solicitor. Lauren took all the stress away us and was very thorough with the searches. I was able to contact and communicate with her regards to any updates regarding our property. Lauren’s responses were second to none I highly recommend Lauren as she was very professional from start to finish.

Legal experts tagged in
this review

0
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Chris bevis

Verified

Fantastic service from starr to finisdh.

Great friendly but professional service.

Solicitors tagged in
this review

A representative from Phillips Solicitors Limited responded to this review

Thank you, Chris, for your kind feedback. We are delighted to hear that Sarah provided a friendly yet professional service from start to finish. Your comments mean a tremendous deal to her. Should you require legal support in the future, we would be pleased to assist.

0
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Luca

Verified
Employment

Redundancy

Following redundancy, the solicitor in question (Sarah) who handled the case under employment law was very knowledgeable and ensured all processes were being followed, as we negotiated terms. It was a very smooth process which made me feel confident that everything was fully under control until completion.

Solicitors tagged in
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A representative from Phillips Solicitors Limited responded to this review

Thank you, Luca, for your kind feedback. We are pleased to hear that Sarah’s knowledge and guidance helped ensure the process was handled properly and that negotiations progressed smoothly. It is reassuring to know you felt confident and supported throughout. We have let Sarah know and she is very thankful. Should you require legal advice in the future, we would be pleased to assist.

0
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Sophie

Housing & Property

The support we needed at this important time in our lives

Lauren is an exceptional Solicitor. Lauren is responsive, pro-active, resolution focused, thoughtful and a joy to work with. I cant praise Lauren's work highly enough!

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0
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Other Reviews

Profile image of Alex Moisii

Alex Moisii

Alex

I instructed Phillips Law to pursue an unpaid commission claim. What followed was a frustrating and costly experience that left me worse off than when I started. They were slow throughout and came across as full of themselves. At no point did I feel they actually had my back. The overriding impression I was left with is that this is a firm that makes more from charging unfairly than from winning cases for its clients. They prepared a Letter of Claim and charged me around £3,000 for it. The work was full of errors. Typos, an incorrect interest calculation they later apologised for and basic mistakes I had to catch and correct myself. I had told them my company had been struck off. I later clarified it was compulsorily struck off following a change of address. This is exactly the kind of thing a firm doing proper due diligence should pick up through standard company checks at the outset. Instead they missed it, then blamed me for not giving them the right information, despite charging me for the very due diligence they failed to do. When I questioned the invoice and asked to be moved to someone more capable, they did not address my concerns or fix the work. They simply decided they no longer wanted to act for me and told me to find another firm. They also accused me of sending AI generated instructions. The irony is that their own replies to my emails appeared to be AI generated. One standard for the client, another for the firm. The final straw. We had specifically agreed they would not contact the other side. Despite that, they wrote to them anyway without telling me, on a live matter. Slow, complacent, error ridden and quick to walk away the moment I held them accountable, all while charging me £3,000. I would strongly advise anyone to look elsewhere.

0
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Cengiz Yagar

Cengiz

Very helpful in their service. Always successful results, very happy to be working with them for our applications.

0
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Matthew Stephens

Matthew

Contacted due to needed legal help with an issue, happy to invoice and take payment but had to be continually chased for any progress or additional information regarding my case. I started allowing them to contact me first, of which I had not heard from the company for over 2 years and now just had a call regarding my case, no apology when I explained that nothing had come of it even after several thousand pounds spent with them and no contact for over 2 years, would not advise using again

Thank you for your feedback. We are sorry to hear about the concerns you have raised. We have reviewed our records and have been unable to identify a client or matter matching the details provided. As a result, we are not in a position to comment on the circumstances outlined. We take feedback seriously and would welcome the opportunity to clarify this matter. Please contact us at legal@phillips-law.co.uk with your full details so that we can investigate further and respond appropriately.

0
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Profile image of Adrian Long

Adrian Long

Adrian

We decided it was time to make our wills. Lynn was absolutely wonderful and made the process so easy. We had a tight timescale which she met with ease. Highly recommended and will use them again for any future legal work. Excellent.

0
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Reviewer X

Reviewer

Terrible rude women. Gaslighting my mother by saying your secretary could never be rude because you’ve known her 15 years is disgusting and a joke. I was listening to her be rude, talk over her and have no compassion for it being probate and she’s just lost her mother - she was so abhorrent I almost took the phone from my mum to tell her to stop speaking to her like it . You’re terrible people and behaviour is like bullies at school - I hope you take a look at yourself and find some basic human decency.

1
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