02380 226891
Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense. Read more...
Eric Robinson Solicitors
have 5 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Eric Robinson Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Eric Robinson Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Eric Robinson Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Eric Robinson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Residential Conveyancing
Peter
Collected on:
Excellent on all counts, would not hesitate to recommend Angela to friends or family.
A representative from Eric Robinson Solicitors responded to this review on 26 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Marica Baldacchino
Collected on:
Very professional. Answered any questions I had.
A representative from Eric Robinson Solicitors responded to this review on 26 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Wills
Julie Shepherd
Collected on:
Matthew was both courteous and very informative and helped us through the complexities of Will making. It was a pleasure to work with him.
A representative from Eric Robinson Solicitors responded to this review on 26 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Hugh
Collected on:
I was very impressed with Angela and Eric Robinson. Professional, approachable and friendly.
A representative from Eric Robinson Solicitors responded to this review on 26 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Wills
Anonymous
Collected on:
A friendly and polite staff and very professional.
Very nice modern surroundings.
This firm had been in the area for decades and nearly all my family have done business with Eric Robinson
A representative from Eric Robinson Solicitors responded to this review on 15 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
New home purchases and sales
Sandy Unwin
Collected on:
We can not thank Kelly Cottrell and Charlotte enough. They have been clear every step of the way in the sale of our home. Friendly but extremely professional team. They both managed our expectations of when and how to do things at every stage. We do not give credit lightly, however we have no hesitation in recommended these ladies.
A representative from Eric Robinson Solicitors responded to this review on 10 July, 2024:
Thank you for your review. We appreciate the positive feedback which we have passed on to Kelly and Charlotte. We are similarly grateful to you for recommending the firm's services to others and look forward to working with you again in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Wills
Athina Mouta
Collected on:
Nothing was an effort for Mathew Porter from start to end!!! Quick and efficient with great customer service kills. Highly recommend !!
A representative from Eric Robinson Solicitors responded to this review on 08 July, 2024:
Thank you for your review. We appreciate the positive feedback which we have passed on to Matt. We are similarly grateful to you for recommending the firm's services to others and look forward to working with you again in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Divorce
Pauline
Collected on:
Jane Wheeler has been extremely helpful, patient, positive and totally professional with regard to my divorce. The way she explained exactly what would be happening each step along the way was extremely helpful and reassuring. At no point was I left wondering what would be happening next. I have already recommended her to a friend. I would also like to mention how polite and helpful the receptionists are too. All my dealings with Eric Robinson Solicitors have always been excellent.
A representative from Eric Robinson Solicitors responded to this review on 08 July, 2024:
Thank you for your review. We are really pleased that you enjoyed a friendly and efficient service and that you would recommend the firm to others. We appreciate the positive feedback which we have passed on to Jane. We look forward to working with you again in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Wills
Jon and Christine Isaacs
Collected on:
Found the service to be friendly, helpful and professional
A representative from Eric Robinson Solicitors responded to this review on 04 July, 2024:
Thank you for your review. We appreciate the positive feedback which we have passed on to Matt. We look forward to working with you again in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Wills
F E Cowlishaw
Collected on:
My new Will was made in difficult circumstances following the deaths of my husband and eldest son, both of whom were executors under my old Will. The process of amending the old Will to make a new one was carried out with much understanding and helpful discussion.
A representative from Eric Robinson Solicitors responded to this review on 01 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Joe
Collected on:
Very professional and punctual service. I recommend to anyone buying/selling a house.
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Matter Type:
Residential Conveyancing
Rachael
Collected on:
I have just moved house, Angela Payne acted as my solicitor for the sale and purchase of both properties. It was a smooth process with clear , regular and prompt communication from Angela. I would highly recommend Angela and Eric Robinson at Hedge End.
A representative from Eric Robinson Solicitors responded to this review on 04 April, 2024:
Thank you for your review, and we are pleased that you enjoyed such a positive experience. We hope you will be very happy in your new home.
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Dick
Collected on:
Very polite and helpful dealt with us straight away.
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Matter Type:
Residential Conveyancing
Tim
Collected on:
Very easy and very good communications from Kelly and Charlotte for house conveyancing; reasonable fees
A representative from Eric Robinson Solicitors responded to this review on 14 December, 2023:
Thank you for your comments, all of which have been passed on. We hope you will enjoy a similarly good experience with the firm when you next choose to use us.
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Matter Type:
Residential Conveyancing
Kriszta
Collected on:
Very professional solicitors,I would recommend them.
A representative from Eric Robinson Solicitors responded to this review on 30 November, 2023:
Thank you for your review and we appreciate your comments. We look forward to working with you again in future.
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Matter Type:
Residential Conveyancing
EMMA
Collected on:
Really pleased how good communication went on my mum's house sale, it was made so much easier, thank you to everyone who was involved. I would definitely recommend this service to ours in future.
A representative from Eric Robinson Solicitors responded to this review on 26 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Owen
Collected on:
No further comments. Charlotte was very helpful.
A representative from Eric Robinson Solicitors responded to this review on 24 June, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Kate Sarah
Collected on:
Kelly Cottrell and Charlotte Gillett have provided a first class service for both the sale and purchase of my homes. They were professional and efficient, whilst being approachable and friendly. I would highly recommend Eric Robinson's conveyancing services.
A representative from Eric Robinson Solicitors responded to this review on 31 May, 2024:
Thank you for your review. We are really pleased that you enjoyed a friendly and efficient service and that you would recommend the firm to others. We appreciate the positive feedback which we have passed on to Kelly and Charlotte. We look forward to working with you again in the future.
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Matter Type:
Residential Conveyancing
William
Collected on:
A very smooth purchase of my property due to the handling of matters by my solicitor.
A representative from Eric Robinson Solicitors responded to this review on 31 May, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
David
Collected on:
Superb, professional service from both Kelly and Charlotte. The worry of the process was taken out of our hands thanks to their approach of updating us on all matters that mattered.
A representative from Eric Robinson Solicitors responded to this review on 19 May, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Since its inception in 1964 the firm has expanded significantly beyond its Southampton base to open offices in Chandlers Ford, Lymington, Winchester and Richmond (London). The firm’s presence now extends to 6 offices across the South. The firm’s fundamental objective is to provide friendly and clear expert legal advice to whoever needs it and this mantra has never wavered since the firm’s early days in the Southampton suburbs. The mission statement ‘Making Law Make Sense’ has been the foundation of the firm’s approach to client service and to ensure both accessibility and approachability.
