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How Eric Robinson Solicitors Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Eric Robinson Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Eric Robinson Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%
Overpriced 0%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Eric Robinson Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Eric Robinson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    1558
  • Very Good

    40
  • Average

    11
  • Poor

    7
  • Awful

    38

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Duncan

Matter Type:

Residential Conveyancing

Duncan

April 19, 2024

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Complex/Difficult & lengthy conveyancing sale

We could not have chosen better solicitors, in Eric Robinson Solicitors, for the conveyancing of our sale of a fifth floor flat. Duncan Grant at the Richmond office ticked all the boxes!
Our sale was particularly difficult due to the new 'Building Safety Act' which not all solicitors could deal with, also we had a very difficult buyer who protracted out the sale for nearly eight months.
Duncan's professionalism, patience & perseverance shone through to the end and it was so great to have him directly available on the phone + with regular email backup - Thank you so much!

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Stella

Matter Type:

Residential Conveyancing

Stella

January 12, 2023

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Professional and reliable solicitors!

I recently used Mark Ristic, based in the Richmond branch of Eric Robinson, for the purchase of a new house.
From the initial quote down to completion (today!) Mark was great - he was incredibly responsive to emails, kept me fully informed and went above and beyond by dropping paperwork off by hand when the postal strikes caused issues!!
Thank you Mark for managing to make the whole process relatively stress-free! I appreciate all your help and guidance.

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Anonymous

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Residential Conveyancing

Anonymous

September 14, 2022

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Professional and diligent. Great advice.

As a first time buyer, I had the pleasure of having Mark as the solicitor on this purchase. Mark is a professional who is clearly very knowledgeable in conveyancing. He guided me throughout the whole process and gave clear advice throughout, ensuring I was comfortable at every stage and understood the current and next steps. He was also patient explaining the legal matters to me. Moreover, Mark was very diligent in his work, which allowed me to have a peace of mind when making this purchase. I would recommend Mark, particularly for any first time buyers.

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Anonymous

Matter Type:

Residential Conveyancing

Anonymous

May 31, 2022

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Excellent business

Firstly I must point out I have known Mark Ristic since we were 10. Mark provided a service of pure professionalism. His knowledge and help was vital in a very messy process thanks to the buyers inconsistent advisors, and my living in the US.
I would recommend everyone requiring top notch service to use Mark and the team at Eric Robinson Solicitors.

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Anonymous

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Residential Conveyancing

Anonymous

April 13, 2022

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Smooth sale of property with Mark Ristic

Chose Eric Robinson for my property sale (as things went so well with the purchase I did with them 2 years earlier). Mark Ristic was my solicitor and he was quick to respond to my queries and offered good legal advise. Sale went through smoothly and I would highly recommend.

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Niraj

Matter Type:

Residential Conveyancing

Niraj

December 17, 2021

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Sajith - one of the best!

Excellent and very prompt - Sajith Pillai​ is one exceptional solicitor! He has been very proactive and very helpful! It is said buying a house is the second most stressful activity but Sajith made it sure it was a joyful experience! He was there to listen to us patiently and answer every question we had! Sajith, Thank you very much for being there!

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Jithender

Matter Type:

Residential Conveyancing

Jithender

November 16, 2021

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Got my Second home

Sajith is very good to investigate and to make sure we have the right documentation for the house. Sajith has helped me to understand the whole process and all terms with regards to the documentation. He is very good to find a solution for any incomplete documentation. I would definitely recommend him for my next endeavours. Thank you

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Anil

Matter Type:

New home purchases and sales

Anil

October 11, 2021

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Thank you

Sajith is very helpful throughout the process. Very professional and proactive. He kept us informed of all the updates until the completion.

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Sreeni

Matter Type:

Purchase and Sale

Sreeni

October 03, 2021

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Extremely efficient and professional throughout the entire process.

Our solicitor was Sajith Pillai who was extremely efficient and professional throughout the entire process. We were kept informed on the progress at all times and the whole process was stress-free. Overall an excellent service and we are extremely delighted with the outcome. Thank you Sajith for your hard work and commitment.

I would strongly recommend Sajith!

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Libin

Matter Type:

Purchase and Sale

Libin

September 23, 2021

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Great service on conveyancing !! Thank you so much !!!

When we decided to buy a house and put down an offer, we were really worried about whom to choose as a solicitor as we are relatively new to UK and it was hard to find a good solicitor. Luckily, one of our friends recommended Sajith Pillai as they had a great experience using his services for their house buying. We contacted Sajith and were able to get him to handle our conveyancing. Despite being on short notice, especially during a busy time period with SDLT holiday getting ended in a couple of months, he moved things swiftly for us without any blocks. Sajith was thorough, keeping us updated with the progress of the searches, pursuing the seller's solicitors when required, and getting all the necessary things done well before the exchange of contracts. Honestly, he took so much pressure off us by handling everything smoothly and streamlined and we cannot thank him enough for making the whole process transparent and stressfree !!

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Reviews collected from

Renu

Matter Type:

Residential Conveyancing

Renu

May 03, 2024

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Renu

Good and timely service. Mr. Sajith Pillai of Eric Robinson solicitors was really helpful. His advice and guidance is well appreciated. Thank you....

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S

Matter Type:

Residential Conveyancing

S

April 25, 2024

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A client

Huge thanks to Sajith. He was proactive during the house purchase process. And he was very patient to answer all the questions.
I would definitely recommend him to my friends and family.

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V

V

February 28, 2024

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A client

I needed a certified copy of a document, and when I walked-in, the man was super kind, and he certified it free of charge. I would definitely return there if I d need a solicitor. Thank you again Sir.

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Sigi

Matter Type:

Residential Conveyancing

Sigi

November 26, 2023

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Sigi

Fantastic service!! I want to thank Mr. Sajith Pillai. I felt very comfortable and confident in buying my first property with Eric Robinson solicitors.he's been fantastic from start to finish. Communication was clear and friendly . Responses were quick, and
he always acted with my best interests in hand. I would highly recommend Sajith Pillai for his excellent service.
Thanks

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praveen

Matter Type:

Residential Conveyancing

praveen

August 28, 2023

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praveen

Very Efficient and excellent service and I will Highly Recommend Mr Sajith Pillai.

I want to thank Mr. Sajith Pillai. I feel very fortunate that my friend recommended Sajith Pillai at Eric Robinson Solicitors; he's been fantastic from start to finish. Communication was clear and precise, and I never felt pressured to ask questions. Responses were quick, and I always acted with my best interests in hand. I would highly recommend Sajith Pillai for a seamless and pleasant transaction.

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Reviews collected from

Hamedelneel

Matter Type:

Residential Conveyancing

Hamedelneel

November 16, 2022

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Hamedelneel's experience...

Thank you,
Really appreciate your support

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John

Matter Type:

Residential Conveyancing

John

November 12, 2024

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John's experience...

Chai wah was very professional always got back to us and dealt with all our questions in a very good timely matter we thank her very much for all her help.
John Saunders

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carmen

Matter Type:

Residential Conveyancing

carmen

October 14, 2024

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carmen's experience...

This is the second time I used Eric Robinson services, thank you for a very professional and amaizing service!

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Sanjay Jayantilal

Matter Type:

Residential Conveyancing

Sanjay Jayantilal

October 08, 2024

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Sanjay Jayantilal's experience...

Both Michelle and Alison have been brilliant
Thank you so much

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Eleanor Lucy

Matter Type:

Residential Conveyancing

Eleanor Lucy

October 04, 2024

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Eleanor Lucy's experience...

Kelly and Charlotte were brilliant, diligent and quick throughout the process of my house purchase. I've worked with them before and I'd work with them again. Thank you!

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Eric Robinson Solicitors are accredited by

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About this branch

Description

Since its inception in 1964 the firm has expanded significantly beyond its Southampton base to open offices in Chandlers Ford, Lymington, Winchester and Richmond (London). The firm’s presence now extends to 6 offices across the South. The firm’s fundamental objective is to provide friendly and clear expert legal advice to whoever needs it and this mantra has never wavered since the firm’s early days in the Southampton suburbs. The mission statement ‘Making Law Make Sense’ has been the foundation of the firm’s approach to client service and to ensure both accessibility and approachability.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Military
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Law
    • Credit Control
    • Debt Recovery
    • Employment - business
    • Intellectual Property
    • Tax
  • Dispute Resolution
    • Mediation
  • Regulations
    • Licensing
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