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How Eric Robinson Solicitors Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Eric Robinson Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Eric Robinson Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 1%
About Right 97%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Eric Robinson Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Eric Robinson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    1272
  • Very Good

    33
  • Average

    10
  • Poor

    6
  • Awful

    27

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jamie Kennard

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Residential Conveyancing

Jamie Kennard

March 28, 2024

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Collected on:

conveyancing

Chui-Wah Choudhary dealt with our conveyancing for our first house purchase. She was very thorough with questions being raised which was brilliant. Amazing communication and professionalism. Highly recommended and would use again for any future needs.

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Carole Reeves

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Probate

Carole Reeves

March 12, 2024

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Collected on:

Outstanding customer service

We received outstanding customer service from the Chandlers Ford team.
We were given a costing for the work required and this is exactly what we paid.
Communication was excellent and the entire team were always professional, friendly and helpful.
We will definitely use Eric Robinsons Solicitors in Chandlers Ford again.

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Stefano Persichini

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Residential Conveyancing

Stefano Persichini

March 09, 2024

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Collected on:

House Purchase

Really good experience, all went quite smooth and everything was well communicated.

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Sandra Evans

Matter Type:

Divorce

Sandra Evans

March 08, 2024

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Collected on:

Divorce

From start to finish, the communication was excellent, regularly updating me at different stages.
I thought the process would be quite overwhelming but found it to be quite painless.
A huge thank you to Sam.

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Anonymous

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Residential Conveyancing

Anonymous

March 07, 2024

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Collected on:

Highly recommend

I have used Eric Robinson to separately sell and buy properties. On both occasions I have been promptly informed regarding developments and searches etc.They have also dealt with probate and the writing of wills for our family. I wouldn't hesitate to recommend their services to anyone else.

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Hope

Matter Type:

Residential Conveyancing

Hope

March 04, 2024

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Collected on:

Good experience with Eric Robinson Solicitor

Working with Chui-Wah has been an absolute pleasure, and we cannot thank her enough for her professionalism, expertise, and dedication to ensuring the best possible outcome for her clients. Her attention to detail, prompt responses to our queries, and proactive approach have truly made a difference in our experience.

It is evident that she prioritizes the best interests of her clients above all else, and we have felt supported and well-advised every step of the way. Her commitment to excellence is commendable, and we feel fortunate to have had the opportunity to work with Chui-Wah.

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Neil B

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Wills

Neil B

February 28, 2024

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Collected on:

Will writing service

Great service. Friendly yet professional. Great advice given by Victoria Green. Thank you for your help

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Ken Smart

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Wills

Ken Smart

February 20, 2024

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Collected on:

Totally professional and efficient service

A very easy and smooth experience. I wouldn’t hesitate to recommend them to anyone.

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Sabu Padmadas

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Wills

Sabu Padmadas

February 19, 2024

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Collected on:

Thank you Victoria

Our sincere thanks and appreciation to Victoria Green for her exceptional professionalism, courtesy and promptness. The most amazing experience interacting with Victoria was her patience, due diligence and the clarity of communication in explaining complex legal clauses in simple terms. Thank you Victoria for your stellar efforts in processing our will. An outstanding solicitor and a great asset to Eric Robinson Solicitors. 10/10 highly recommended.

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Hannah Myhill

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Family law

Hannah Myhill

February 10, 2024

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Collected on:

Document Requests

I used this firm for a family law matter, and everyone involved was so helpful. I was phoned and given very helpful and kind advice during a stressful time. I needed some documents urgently and wasn’t sure what. They guided me through what I needed and were able to help me. Which relieved the stress. The documents went completed quickly and efficiently and to a high standard. Very good communication throughout. I am also using the firm for a property sale chain and it has all been very smooth and efficient so far.

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Reviews collected from

Neil

Matter Type:

Wills

Neil

February 28, 2024

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Collected on:

Neil

Great service. Friendly yet professional. Attention to detail and advice given is top notch. Thank you for your assistance.

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Carole

Matter Type:

Probate

Carole

January 17, 2024

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Collected on:

Carole

I have recently started to use the services of Eric Robinson in Chandlers Ford. I am very impressed with the support I have been given by staff who have helped me.
Sarah Burgess has been incredibly kind, supportive and helpful. She is the first point of contact as you enter the office and I have found her to be professional and extremely efficient; I feel she goes above and beyond to help clients and this has been very reassuring.

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Gregory

Matter Type:

Probate

Gregory

October 22, 2023

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Collected on:

Gregory

I have never had any dealing with solicitors and Eric Robinson (Terry & Jodie) were extremely helpful, helped me get things in an order and helped my family get back to normality alot quicker that I had imagined.

Thank you and I would recommend and happly use again.

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Veronica

Matter Type:

Wills

Veronica

August 04, 2023

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Collected on:

Veronica

I received a high standard of professional service, excellent communication and fast turnaround of document creation from Jodi Hamlin. My previous company of solicitors went out of business without warning and I needed immediate help with making a new will and new powers of attorney. The process was ethical, compassionate and unrushed despite the urgent need for documentation. I felt able to talk to Jodi about any issues concerning me and to talk through aspects that I was not sure about. The outcome is that I feel reassured that in the event of debilitating illness or death that my best interests will be at the heart of any decisions made.

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Steff

Matter Type:

Residential Conveyancing

Steff

March 17, 2023

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Collected on:

Steff

Brilliant service from Chui-Wah. 10/10 recommend.

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Reviews collected from

Jade Emma

Matter Type:

Residential Conveyancing

Jade Emma

February 24, 2024

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Collected on:

Jade Emma's experience...

Thank you so much to everyone for helping it all go through so quickly and smoothly.
Sarah has been amazing and so quick st replying and getting everything in place for us. Thank you.

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Margaret Ann

Matter Type:

Residential Conveyancing

Margaret Ann

January 16, 2024

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Margaret Ann's experience...

Really pleased with all aspects of the transaction with Chui and her team. Always helpful with advice at all times , very approachable and quick to respond to issues - 5 star service.

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Yuk Chi

Matter Type:

Residential Conveyancing

Yuk Chi

September 21, 2023

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Yuk Chi's experience...

Our solicitor is very reliable and efficiency.

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Richard John

Matter Type:

Residential Conveyancing

Richard John

December 23, 2022

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Richard John's experience...

Sara and Emma have been absolutely superb during the whole process, especially with all the changes to properties we tried to purchase. Would definitely recommend them to any one moving home.

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Justine

Matter Type:

Residential Conveyancing

Justine

December 15, 2022

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Justine's experience...

Amazing service. Responsive. Excellent communication.

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Eric Robinson Solicitors are accredited by

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About this branch

Description

Since its inception in 1964 the firm has expanded significantly beyond its Southampton base to open offices in Chandlers Ford, Lymington, Winchester and Richmond (London). The firm’s presence now extends to 6 offices across the South. The firm’s fundamental objective is to provide friendly and clear expert legal advice to whoever needs it and this mantra has never wavered since the firm’s early days in the Southampton suburbs. The mission statement ‘Making Law Make Sense’ has been the foundation of the firm’s approach to client service and to ensure both accessibility and approachability.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Military
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Law
    • Credit Control
    • Debt Recovery
    • Employment - business
    • Intellectual Property
    • Tax
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Licensing
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