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Bond Turner Limited

4.4 | 22 Reviews 22 Reviews | Consumer
767 Total Company Reviews info icon Consumer | info icon 767 Total Company Reviews Consumer | info icon 767 Total Company Reviews

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Accepting new clients

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 444139

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Bond Turner Limited |

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Bond Turner Limited Review Scores & Client Satisfaction Overview

4.4
Excellent
91%
Value for
Money
86%
Success
Rate
86%
Would
Recommend
Communication 4.4/5
Initial Impressions 4.7/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Bond Turner Limited are accredited by

Clinical Negligence accreditation awarded to Bond Turner Limited
Trading names:
Been Let Down

Description

We are a niche, multi-disciplinary law firm specialising in Complex Claims, Professional and Clinical Negligence, Personal Injury, Historic Physical & Psychiatric Abuse, Credit Hire and Road Traffic Accidents.

Rankings by area of expertise

The rankings below show the areas of expertise that Bond Turner Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Bond Turner Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Bond Turner Limited are accredited by

Clinical Negligence accreditation awarded to Bond Turner Limited
Trading names:
Been Let Down

Description

We are a niche, multi-disciplinary law firm specialising in Complex Claims, Professional and Clinical Negligence, Personal Injury, Historic Physical & Psychiatric Abuse, Credit Hire and Road Traffic Accidents.

Rankings by area of expertise

The rankings below show the areas of expertise that Bond Turner Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Bond Turner Limited

Meet the team of Bond Turner Limited

Contact & Locations - Bond Turner Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Reviews

4.4 /5 22 Reviews
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Rating

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Clients say

What clients say about Bond Turner Limited

The firm specialises in personal injury, road traffic accidents, medical negligence and housing disrepair, offering end‑to‑end legal expertise, courtroom representation and successful claims management. Clients praise clear, regular communication, professionalism, efficiency and technical thoroughness. Valued soft skills include empathy, patience, responsiveness, approachability and reliability; staff are described as supportive, reassuring and proactive, making stressful processes straightforward and well explained.

professional
clear communication
supportive team
responsive
helpful
court support
stress‑relieving
thorough
compassionate
successful outcomes

ReviewSolicitors Review List

Profile image of Boban

Boban

Personal Injury

Good experience

Communication can be better. Initially 25% feet increased to 35% after hidden fees

A representative from Bond Turner responded to this review

Hi Boban, Thank you for your review. It is wonderful to hear you were pleased with your experience. Your feedback means a lot to us and we will certainly share your kind words with the rest of our team. We thank you for choosing Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our assistance in the future. Kind regards Simon Murphy Bond Turner

0
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Olivia

Housing & Property

Terrible and Deceitful Service!!!

- No real help given. - Misleading practices (informed financial compensation would be achieved and building works would be completed), thus to ensure my health would no longer be at stake - Bamboozled into believing that my disrepair would be addressed and compensation for the damage to my health and well-being - No form of help delivered, but just a conflict created between me and my housing provider, all because they felt the need to take all the money!! DO NOT TRIUST THEIR VERBAL CONTRACTS, even though they say one thing they want every penny... In essence, this legal firm are a bunch of parasites and money hungry and could not care to less about the problems you are experiencing in your home as they managed to achieve 100% of the compensation!!! AND TURNER ARE NOT TO BE TRUSTED!!!!

A representative from Bond Turner responded to this review

Hi Olivia, Thank you for your review. We are saddened to read your comments and that you feel our service did not meet your expectations. We fully appreciate the process may not be progressing as swiftly as you may have desired, but we can assure you our team are working hard in your favour to have the work on your home undertaken and bring your claim to a full and satisfying conclusion. We appreciate your patience during this time and we are here for you if you require any further assistance. Kind regards Simon Murphy Bond Turner

0
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Connor

Personal Injury

Absolutely disgusting service!

Absolutely shocking from the beginning have complained multiple times to get spun a load of well rehearsed bull basically which to my own stupidity give them chance after chance for them to take the again. Glad I've submitted the case for review by an alternative company now they may start taking it seriously when the money goes elsewhere. Nothing but games and lies, you'd have more chance winning the lottery than any of this lot returning a call or scheduling some firm of treatment against the recommendation of multiple medical reports bit hey what do I know I'm no 'expert' which tbh is laughable not convinced anyone here actually knows what they're doing. Also just been scheduled for court on our wedding anniversary which was a lovely surprise Bond Turner the gift that keeps on giving! *edit* In response to your robotic reply, which is the same on every negative review you receive there is absolutely no point in calling Joanne or chrissy or any of the other 'directors' as they don't take it seriously or care in the slightest I've left 30+ messages for them to call back and not once has anybody called back luckily I've started transferring the case elsewhere so your loss.

A representative from Bond Turner responded to this review

We do not recognise this client and so are unable to respond to their review.

4
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Paul Kundi

Verified
Personal Injury

Great Service

Kept it touch throughout my case by post and telephone. Great service.

0
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Yasmin Mather

Verified
Personal Injury

Brilliant service

Very helpful and Brilliant service throughout my claim.

0
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Other Reviews

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Liz

Liz

Brilliant solicitors always keeping me informed

Bond Turner

Hi Liz, thank you for your five star review. We are delighted that you were satisfied with the service we delivered.

0
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charlotte

charlotte

I used Andrew this year to assist me with a housing disrepair claim. From start to finish, he made the whole process completely stress free, i was constantly kept up to date with the progress, and thanks to his help we were successful. I would 100% reccommend Both Andrew and Bond turner

A representative from Bond Turner responded to this review

Hi Charlotte, thank you for your review and comments. We are glad to hear that Andrew and the team at Bond Turner were able to support you through your legal case that you were satisfied with the service we delivered.

0
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Abdul

Abdul

if above and beyond was an embodiment it would be this firm. in particular the angel on earth Tiffany Lewis. who helped us every step of the way and guided us step by step to help alleviate the nightmare we had with defective cavity wall insulation and neglect by pure legal. i would encourage anybody who is seeking legal support in fields they cover to get in touch and if possible to speak to Tiffany. we are forever indebted to Tiffany and could never repay her Undivided attention and help.

A representative from Bond Turner responded to this review

Hi Abdul, thank you for your review and comments. We are glad to hear that Tiffany and the team at Bond Turner were able to support you through your legal case that you were satisfied with the service we delivered.

0
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Ellie

Ellie

I first dealt with Elliot at bond turned which then changed to Olivia after a few months. Both have been fantastic, great with replies and made the whole process of my housing disrepair claim (which has been a very stressful situation) very easy and I cannot thank them enough!

A representative from Bond Turner responded to this review

Hi Ellie, thank you for your review and comments. We are glad to hear that Luke and the team at Bond Turner were able to support you through your legal case that you were satisfied with the service we delivered.

0
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Lauren

Housing & Property

Lauren

I used bond turner for a housing disrepair claim, they have been amazing from start to finish and I couldn’t fault them. Jennifer was lovely and communicated everything as soon as she knew what was going on I would 100% recommend them

A representative from Bond Turner responded to this review

Hi Lauren, thank you for your review and comments. We are glad to hear that Jennifer and the team at Bond Turner were able to support you through your legal case that you were satisfied with the service we delivered.

0
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Reviews

4.8 /5 767 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Bond Turner Limited

The firm specialises in personal injury, road traffic accidents, medical negligence and housing disrepair, offering end‑to‑end legal expertise, courtroom representation and successful claims management. Clients praise clear, regular communication, professionalism, efficiency and technical thoroughness. Valued soft skills include empathy, patience, responsiveness, approachability and reliability; staff are described as supportive, reassuring and proactive, making stressful processes straightforward and well explained.

professional
clear communication
supportive team
responsive
helpful
court support
stress‑relieving
thorough
compassionate
successful outcomes

ReviewSolicitors Review List

Profile image of Jeff Morgan

Jeff Morgan

Personal Injury

Bond Turner successfully handled my personal injury claim

Bond Turner handled my personal injury case after being knocked off of my bike by a motorist. They handled the whole process from start to finish in a professional and ethical manner, keeping me informed at all stages of the claim. They clearly explained the legal steps being taken at each stage. They challenged the motorists insurance company who were undervaluing my injuries which resulted in my case going to court. The Bond Turner barrister represented me and successfully won the case resulting in an increased compensation payout. I wouldn't hesitate to recommend Bond Turner in the future based on the stress free handling of my personal injury accident.

A representative from Bond Turner responded to this review

Hi Jeff, Thank you so much for your 5-star review, we really appreciate it. It was our pleasure to fight your corner and provide you with a satisfying outcome. We love to hear from our contented clients and we will certainly share your kind words with the rest of our team who will be thrilled to read your excellent review. We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to reach out to us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

0
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anonymous

Personal Injury

Thank You Lucie Mitchell

My experience of Bond Turner was amazing from the very start to the hearing itself. It was a smooth journey with the help and support I received from Lucie Mitchell. It was above and beyond anything I could have hoped for so many, many thanks.

Solicitors tagged in
this review

A representative from Bond Turner responded to this review

Hi, Thank you so much for your 5-star review, the positive feedback means a lot to us. It was our pleasure to provide you with Lucie's excellent assistance, she is a valuable asset to our firm. We will be sure to share your kind words with Lucie, along with her team leader, Aimee, who will ensure she receives the recognition she deserves. We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

0
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Chelsea

Clinical Negligence

Clinical Negligence

Sarm Aghahoseini was my solicitor who helped me with medical negligence, for myself and my son. He went above and beyond to ensure that we got what we were entitled to and more, very informative, communicated very well, and was always available if I had any questions. They will never know how grateful I will forever be. Could not recommend enough. Thank you Bond Turner

Solicitors tagged in
this review

A representative from Bond Turner responded to this review

Hi Chelsea, Thank you so much for your review, the positive feedback means a lot to us. It was our pleasure to provide you with a great service and a wonderfully satisfying outcome. Sarm is such a valuable asset to our team and we will certainly share your kind words with him, along with his team leader, John, who will ensure he receives the recognition he deserves. We thank you for placing your trust in Bond Turner and we wish you all the very best. Kind regards Simon Murphy Bond Turner

0
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Gary

Clinical Negligence

Very Professional Clinical Negligence Team

I have had a longstanding complaint with the NHS over an operation I had on my foot, it needed surgery again to correct what the NHS had done. Right from the start Sarm was determined that this case was going to win. As others has said about Sarm, he is very approachable, didnt care about emails you sent and he was always very quick to come back to me, to answer any query I had. Even after the first denial of liability from the NHS, Sarm persisted and eventually won my case without it going to court and he even negotiated with them to get a higher settlement. I would not hesitate to recommend Bond Turner, but if you are lucky to get Sarm dealing with your case then you are even luckier.

Solicitors tagged in
this review

A representative from Bond Turner responded to this review

Hi Gary, Thank you so much for your review, the positive feedback mean a lot to us. It was our pleasure to provide you with a great service and a wonderfully satisfying outcome. Sarm is such a valuable asset to our team and we will certainly share your kind words with him, along with his team leader, John, who will ensure he receives the recognition he deserves. We thank you for placing your trust in Bond Turner and we wish you all the very best. Kind regards Simon Murphy Bond Turner

0
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Mhamed

Personal Injury

Thank you Angelos for your help

I would like to thank Angelos for his help he has handled my case for the last year or so much faster and helpful than the previous fee earner .

Legal experts tagged in
this review

A representative from Bond Turner responded to this review

Hi Mhamed, Thank you so much for leaving us a 5-star review, we really appreciate it. We are so pleased to hear you found our Angelos' service helpful and we will certainly share your kind words with him, along with the rest of our team, who will be delighted to read your wonderful feedback. We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

0
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Other Reviews

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Mohd Farhan

Mohd

They are good

0
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SA SANY

A client

Really they are very helpful..

Hi, Thank you so much for your review, the positive feedback means a lot to us. It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review. We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

0
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Suzanne Wynne

Housing & Property

Suzanne

Thabk you to every one at bond turner

Hi Suzanne, Thank you so much for your review, the positive feedback means a lot to us. It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review. We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

0
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Profile image of Jessica White

Jessica White

Housing & Property

Jessica

Whole team was amaizing with me very patient and understanding, mia was on the other end when ever i needed her so responsive highly reccomend!!

Legal experts tagged in
this review

Hi Jessica, Thank you so much for taking the time to leave us a review, we really appreciate it. It was our pleasure to provide you with an excellent service and we are delighted to hear you found Mia's assistance helpful to your needs. We will certainly share your kind words with the rest of the team who will be thrilled to read your wonderful review. We thank you for placing your trust in Bond Turner and please do not hesitate to reach out if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

0
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Profile image of Parteek Gujjar

Parteek Gujjar

Personal Injury

Parteek

I had an excellent experience with Bond Turner. From the beginning to the end of my claim, the team was professional, efficient, and kept me informed every step of the way. They were always friendly, approachable, and quick to answer any questions I had. The whole process was handled smoothly, and I felt supported throughout. Their expertise and excellent communication made what could have been a stressful experience much easier. I am very grateful for their help and would highly recommend Bond Turner to anyone looking for reliable and professional legal support.

Hi Parteek, Thank you so much for your 5-star review, we really appreciate it. We are so pleased to hear you found our service helpful as providing outstanding customer service is the key to our business. We will certainly share your kind words with the rest of the team who will be delighted to read your excellent feedback. We thank you for placing your trust in Bond Turner and please do not hesitate to reach out if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

0
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