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Bond Turner Limited

4.8 | 395 Reviews 395 Reviews | Objects Causing Injuries
749 Total Company Reviews info icon Objects Causing Injuries | info icon 749 Total Company Reviews Objects Causing Injuries | info icon 749 Total Company Reviews

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

0151 236 3737

Accepting new clients

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 444139

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Bond Turner Limited |

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4.8
Excellent
395 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Bond Turner Limited are accredited by

Clinical Negligence accreditation awarded to Bond Turner Limited
Trading names:
• Been Let Down

Description

We are a niche, multi-disciplinary law firm specialising in Complex Claims, Professional and Clinical Negligence, Personal Injury, Historic Physical & Psychiatric Abuse, Credit Hire and Road Traffic Accidents.

Rankings by area of expertise

4.8
Excellent
749 Reviews
95%+
Value for
Money
13% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Bond Turner Limited are accredited by

Clinical Negligence accreditation awarded to Bond Turner Limited
Trading names:
• Been Let Down

Description

We are a niche, multi-disciplinary law firm specialising in Complex Claims, Professional and Clinical Negligence, Personal Injury, Historic Physical & Psychiatric Abuse, Credit Hire and Road Traffic Accidents.

Rankings by area of expertise

Meet the team of Bond Turner Limited

Patrick Ryan

Patrick Ryan

Legal Assistant

5.0 1
Nathan Jennerway

Nathan Jennerway

Pre-Litigation Fee Earner

5.0 1
Jasmine Smith

Jasmine Smith

Trainee Solicitor

5.0 1
Reena Presha Ramish

Reena Presha Ramish

Fee Earner

5.0 5

Meet the team of Bond Turner Limited

Ashley Fitzgerald

Ashley Fitzgerald

Trainee Solicitor

5.0 7
Gareth Deary

Gareth Deary

Team Leader

5.0 7
Reena Presha Ramish

Reena Presha Ramish

Fee Earner

5.0 5
Sarm Aghahoseini

Sarm Aghahoseini

Solicitor

5.0 3
Sean Kane

Sean Kane

5.0 2
Jasmine Smith

Jasmine Smith

Trainee Solicitor

5.0 1
Liam McGlynn

Liam McGlynn

Trainee Solicitor

5.0 1
Nathan Jennerway

Nathan Jennerway

Pre-Litigation Fee Earner

5.0 1
Alanna Daly

Alanna Daly

Junior Fee Earner

5.0 1
Patrick Ryan

Patrick Ryan

Legal Assistant

5.0 1

Contact details

0151 236 3737
info@bondturner.com
www.bondturner.com

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Reviews

4.8 /5 395 Reviews
Filter your results
Star rating
    Review Source

    Rating

    Review Source

    Clients say

    Clients praise the firm for expertise in personal injury, road traffic, housing disrepair and court representation, noting thorough, efficient case handling and strong legal knowledge. Valued soft skills include clear, frequent communication, professionalism, empathy, patience and reassurance; clients felt supported, listened to and guided through stressful processes. The team is described as proactive, approachable and reliable, providing practical help (repairs, transport, interpreters) and achieving positive outcomes.

    professional
    clear communication
    supportive
    empathetic
    efficient service
    helpful staff
    trustworthy
    attention to detail
    court support
    responsive

    ReviewSolicitors Review List

    Profile image of Mhamed

    Mhamed

    Personal Injury

    Thank you Angelos for your help

    I would like to thank Angelos for his help he has handled my case for the last year or so much faster and helpful than the previous fee earner .

    Legal experts tagged in
    this review

    legal expert Angelos Ioannides Angelos Ioannides

    A representative from Bond Turner responded to this review

    Hi Mhamed, Thank you so much for leaving us a 5-star review, we really appreciate it. We are so pleased to hear you found our Angelos' service helpful and we will certainly share your kind words with him, along with the rest of our team, who will be delighted to read your wonderful feedback. We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Marina Evans

    Marina Evans

    Personal Injury

    Thanks to Ian A & Bond Turner!

    I had a really positive experience with Ian A during what had been quite a long process leading up to my court date. Although the claim itself had been ongoing for some time, everything in the lead up to the hearing was handled very smoothly by Bond Turner. Transport to court was arranged for me, which took a lot of pressure off the day and made the whole experience much more straightforward. When I arrived at the County Court, I was met by Ian, who had been appointed to support me throughout the day. My barrister handled the legal arguments and was equally impressive in how he handled me but Ian stayed with me the entire time to make sure I understood what was happening and felt comfortable with the process. Before the hearing he took the time to go through the paperwork with me and explain how everything would work. Court can be quite intimidating, especially if you’ve never been through it before, but he was calm, reassuring and very clear in the way he explained things. That really helped settle my nerves and made me feel confident going into the hearing. I also had my baby with me on the day, which could have made things complicated, but Ian and the team were incredibly accommodating and understanding about that. They made sure I felt supported and never made me feel like it was a problem at all, which meant a lot. Ian was professional, kind and genuinely supportive throughout the whole experience. Having someone there whose role was simply to make sure I understood everything and felt comfortable made a huge difference. I’m very grateful for his help and would absolutely recommend Ian and the team at Bond Turner to anyone going through a similar situation. Happy to say I got the result I wanted thanks to them ☺️

    A representative from Bond Turner responded to this review

    Hi Marina, Thank you so much for taking the time to leave us a 5-star review, the positive feedback means a lot to us. It was our pleasure to provide you with such great support during your claim. We appreciate a court attendance can be a daunting experience and it is our goal to make the process as easy as possible for our clients. It means a lot to hear Ian provided you with such excellent assistance and we will certainly share your kind words with him, along with the rest of the team, who will be delighted to read such wonderful feedback. We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Paula Linskill

    Paula Linskill

    Traffic Accident

    I used Bond Turner Solicitors following an accident I was involved in. I was very happy with the service they provided me. I was given everything I needed to win my case and I would highly recommend them to others. Thank you.

    A representative from Bond Turner responded to this review

    Hi Paula, Thank you so much for your 5-star review, we really appreciate it. It was our pleasure to provide you with an excellent experience and your wonderful feedback means a lot to us. We will certainly share your kind words with the rest of our team who will be delighted to read your review. We thank you for placing your trust in Bond Turner to handle your claim and please do not hesitate to reach out to us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Clive

    Clive

    Personal Injury

    Traffic Accident

    Bond Turner Solicitors helped me with my claim following a traffic accident. They were very helpful and professional and provided me with everything I needed. I would definitely use them again.

    A representative from Bond Turner responded to this review

    Hi Clive, Thank you for your 5-star review, we really appreciate it. It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review. We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance. Kind regards Simon Murphy Bond Turner

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Imran

    Imran

    Personal Injury

    Traffic accident

    I would highly recommend Bond Turner Solicitors. My case was dealt with very professionally and I was assisted at Court, with a Barrister, a company representative and an interpreter. I found them to be very knowledgeable and helpful. Thank you.

    A representative from Bond Turner responded to this review

    Hi Imran, Thank you so much for your 5-star review, we really appreciate it. We are very flattered by your kind words for our team. It was our pleasure to provide you with the assistance you needed, we know how daunting attending Court can be for a clients, and we are delighted to hear you found our support helpful. We will certainly share your kind words with the rest of our team who will be thrilled to read your review. We would like to thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance. Kind regards Simon Murphy Bond Turner

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Ignatius Perez

    Ignatius Perez

    Personal Injury

    Ignatius

    I am very impressed with the service I received from Bond Turner. The outcome was as much I had hoped for. I was particularly impressed with how well the online communication was conducted with Eve Beddoes. Thank you Eve and Bond Turner. Ignatius Perez

    Hi Ignatius, Thank you so much for taking the time to leave us a review. We are touched by your kind words for our colleague, Eve, she is a valuable asset to our firm. It was our pleasure to provide you with her excellent assistance and we will certainly share your wonderful feedback with the rest of our team. We thank you for placing your trust in Bond Turner to handle your claim and please don' t hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
    Collected on: Google collection source logo
    Profile image of Paulo Fragoso

    Paulo Fragoso

    Personal Injury

    Paulo

    Excellent work

    Hi Paulo, Thank you so much for your 5-star review, we really appreciate it. It was a pleasure to provide you with an outstanding experience and we will certainly share your kind words with the rest of our team who will be delighted to read your review. We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
    Collected on: Google collection source logo
    Profile image of Michael Nicholas

    Michael Nicholas

    Personal Injury

    Michael

    Douglas and his team made the whole experience so much less daunting, was patient and understanding and show empathy towards the situation. Could not recommend them enough.

    Legal experts tagged in
    this review

    legal expert Douglas Conaty Douglas Conaty

    Hi Michael, Thank you so much for taking the time to leave us a 5-star review. It was our pleasure to provide you with a positive experience and we will certainly share your kind words with Douglas, along with his team leader, Chantal, who will ensure he receives the recognition he deserves. We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
    Collected on: Google collection source logo
    Profile image of Muhammad Usman

    Muhammad Usman

    Personal Injury

    Muhammad

    Excellent service. Very cooperative

    Hi Muhammad, Thank you so much for your 5-star review, we really appreciate it. It was a pleasure to provide you with an outstanding experience and we will certainly share your kind words with the rest of our team who will be delighted to read your review. We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
    Collected on: Google collection source logo
    Profile image of Muhammad kashif

    Muhammad kashif

    Personal Injury

    Muhammad

    I arrived at court very nervous. Ian A from bond turner put me at ease and helped me through the process. A very professional company. Thanks

    Hi Muhammad, Thank you so much for taking the time to leave us a 5-star review, the positive feedback means a lot to us. It was our pleasure to provide you with such great support during your claim. We appreciate a court attendance can be a daunting experience and it is our goal to make the process as easy as possible for our clients. It means a lot to hear Ian provided you with such excellent assistance and we will certainly share your kind words with him, along with the rest of the team, who will be delighted to read such wonderful feedback. We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
    Collected on: Google collection source logo

    Reviews

    4.8 /5 749 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm for expertise in personal injury, road traffic, housing disrepair and court representation, noting thorough, efficient case handling and strong legal knowledge. Valued soft skills include clear, frequent communication, professionalism, empathy, patience and reassurance; clients felt supported, listened to and guided through stressful processes. The team is described as proactive, approachable and reliable, providing practical help (repairs, transport, interpreters) and achieving positive outcomes.

      professional
      clear communication
      supportive
      empathetic
      efficient service
      helpful staff
      trustworthy
      attention to detail
      court support
      responsive

      ReviewSolicitors Review List

      Profile image of Gary

      Gary

      Clinical Negligence

      Very Professional Clinical Negligence Team

      I have had a longstanding complaint with the NHS over an operation I had on my foot, it needed surgery again to correct what the NHS had done. Right from the start Sarm was determined that this case was going to win. As others has said about Sarm, he is very approachable, didnt care about emails you sent and he was always very quick to come back to me, to answer any query I had. Even after the first denial of liability from the NHS, Sarm persisted and eventually won my case without it going to court and he even negotiated with them to get a higher settlement. I would not hesitate to recommend Bond Turner, but if you are lucky to get Sarm dealing with your case then you are even luckier.

      Solicitors tagged in
      this review

      legal expert Sarm Aghahoseini Sarm Aghahoseini

      A representative from Bond Turner responded to this review

      Hi Gary, Thank you so much for your review, the positive feedback mean a lot to us. It was our pleasure to provide you with a great service and a wonderfully satisfying outcome. Sarm is such a valuable asset to our team and we will certainly share your kind words with him, along with his team leader, John, who will ensure he receives the recognition he deserves. We thank you for placing your trust in Bond Turner and we wish you all the very best. Kind regards Simon Murphy Bond Turner

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Mhamed

      Mhamed

      Personal Injury

      Thank you Angelos for your help

      I would like to thank Angelos for his help he has handled my case for the last year or so much faster and helpful than the previous fee earner .

      Legal experts tagged in
      this review

      legal expert Angelos Ioannides Angelos Ioannides

      A representative from Bond Turner responded to this review

      Hi Mhamed, Thank you so much for leaving us a 5-star review, we really appreciate it. We are so pleased to hear you found our Angelos' service helpful and we will certainly share your kind words with him, along with the rest of our team, who will be delighted to read your wonderful feedback. We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Marina Evans

      Marina Evans

      Personal Injury

      Thanks to Ian A & Bond Turner!

      I had a really positive experience with Ian A during what had been quite a long process leading up to my court date. Although the claim itself had been ongoing for some time, everything in the lead up to the hearing was handled very smoothly by Bond Turner. Transport to court was arranged for me, which took a lot of pressure off the day and made the whole experience much more straightforward. When I arrived at the County Court, I was met by Ian, who had been appointed to support me throughout the day. My barrister handled the legal arguments and was equally impressive in how he handled me but Ian stayed with me the entire time to make sure I understood what was happening and felt comfortable with the process. Before the hearing he took the time to go through the paperwork with me and explain how everything would work. Court can be quite intimidating, especially if you’ve never been through it before, but he was calm, reassuring and very clear in the way he explained things. That really helped settle my nerves and made me feel confident going into the hearing. I also had my baby with me on the day, which could have made things complicated, but Ian and the team were incredibly accommodating and understanding about that. They made sure I felt supported and never made me feel like it was a problem at all, which meant a lot. Ian was professional, kind and genuinely supportive throughout the whole experience. Having someone there whose role was simply to make sure I understood everything and felt comfortable made a huge difference. I’m very grateful for his help and would absolutely recommend Ian and the team at Bond Turner to anyone going through a similar situation. Happy to say I got the result I wanted thanks to them ☺️

      A representative from Bond Turner responded to this review

      Hi Marina, Thank you so much for taking the time to leave us a 5-star review, the positive feedback means a lot to us. It was our pleasure to provide you with such great support during your claim. We appreciate a court attendance can be a daunting experience and it is our goal to make the process as easy as possible for our clients. It means a lot to hear Ian provided you with such excellent assistance and we will certainly share your kind words with him, along with the rest of the team, who will be delighted to read such wonderful feedback. We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Paula Linskill

      Paula Linskill

      Traffic Accident

      I used Bond Turner Solicitors following an accident I was involved in. I was very happy with the service they provided me. I was given everything I needed to win my case and I would highly recommend them to others. Thank you.

      A representative from Bond Turner responded to this review

      Hi Paula, Thank you so much for your 5-star review, we really appreciate it. It was our pleasure to provide you with an excellent experience and your wonderful feedback means a lot to us. We will certainly share your kind words with the rest of our team who will be delighted to read your review. We thank you for placing your trust in Bond Turner to handle your claim and please do not hesitate to reach out to us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Clive

      Clive

      Personal Injury

      Traffic Accident

      Bond Turner Solicitors helped me with my claim following a traffic accident. They were very helpful and professional and provided me with everything I needed. I would definitely use them again.

      A representative from Bond Turner responded to this review

      Hi Clive, Thank you for your 5-star review, we really appreciate it. It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review. We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance. Kind regards Simon Murphy Bond Turner

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of David

      David

      David

      I rarely leave negative reviews, but I feel compelled to share my experience. This firm took on my case over a year ago, and throughout that time I have spent far more time chasing for updates than receiving proactive communication. I raised concerns about the lack of communication on more than one occasion, but felt they were largely ignored. I was also disappointed with the medical evidence obtained for my claim. The case involved a cosmetic procedure that went wrong, yet I was referred to a general GP rather than a specialist in the relevant field. In my opinion, the report produced was poor and did not properly address the issues involved. I raised these concerns with the firm and was told that further questions would be put to the medical expert, but I have still been left waiting for updates. Based on my experience, the service has fallen well below the standard I expected. Delays, poor communication and a lack of confidence in the way my concerns have been handled have left me feeling frustrated and unsupported during what has already been a stressful process. I hope the firm reflects on this feedback and improves its communication and client care going forward.

      Hi David, Thank you for your review. We are saddened to hear you feel our service has not met your expectations, this is not the high standard of customer service we strive for. We would very much like to investigate the root cause of your concerns and see if there is anything further we can assist with so we would appreciate if you could email us at customerexperience@bondturner.com with your name and case reference and we can look into this matter. Kind regards Simon Murphy Bond Turner

      0
      Collected on: Google collection source logo
      Profile image of Ignatius Perez

      Ignatius Perez

      Personal Injury

      Ignatius

      I am very impressed with the service I received from Bond Turner. The outcome was as much I had hoped for. I was particularly impressed with how well the online communication was conducted with Eve Beddoes. Thank you Eve and Bond Turner. Ignatius Perez

      Hi Ignatius, Thank you so much for taking the time to leave us a review. We are touched by your kind words for our colleague, Eve, she is a valuable asset to our firm. It was our pleasure to provide you with her excellent assistance and we will certainly share your wonderful feedback with the rest of our team. We thank you for placing your trust in Bond Turner to handle your claim and please don' t hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
      Collected on: Google collection source logo
      Profile image of Paulo Fragoso

      Paulo Fragoso

      Personal Injury

      Paulo

      Excellent work

      Hi Paulo, Thank you so much for your 5-star review, we really appreciate it. It was a pleasure to provide you with an outstanding experience and we will certainly share your kind words with the rest of our team who will be delighted to read your review. We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
      Collected on: Google collection source logo
      Profile image of Michael Nicholas

      Michael Nicholas

      Personal Injury

      Michael

      Douglas and his team made the whole experience so much less daunting, was patient and understanding and show empathy towards the situation. Could not recommend them enough.

      Legal experts tagged in
      this review

      legal expert Douglas Conaty Douglas Conaty

      Hi Michael, Thank you so much for taking the time to leave us a 5-star review. It was our pleasure to provide you with a positive experience and we will certainly share your kind words with Douglas, along with his team leader, Chantal, who will ensure he receives the recognition he deserves. We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
      Collected on: Google collection source logo
      Profile image of Muhammad Usman

      Muhammad Usman

      Personal Injury

      Muhammad

      Excellent service. Very cooperative

      Hi Muhammad, Thank you so much for your 5-star review, we really appreciate it. It was a pleasure to provide you with an outstanding experience and we will certainly share your kind words with the rest of our team who will be delighted to read your review. We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
      Collected on: Google collection source logo

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