Bond Turner Limited logo

Bond Turner Limited

4.9 | 355 Reviews 355 Reviews | Whiplash Claims
741 Total Company Reviews info icon Whiplash Claims | info icon 741 Total Company Reviews Whiplash Claims | info icon 741 Total Company Reviews

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

0151 236 3737

Accepting new clients

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 444139

Visit website
Bond Turner Limited |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs

In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.
4.9
Excellent
355 Reviews
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Bond Turner Limited are accredited by

Clinical Negligence accreditation awarded to Bond Turner Limited
Trading names:
• Been Let Down

Description

We are a niche, multi-disciplinary law firm specialising in Complex Claims, Professional and Clinical Negligence, Personal Injury, Historic Physical & Psychiatric Abuse, Credit Hire and Road Traffic Accidents.

Rankings by area of expertise

4.8
Excellent
741 Reviews
95%+
Value for
Money
13% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Bond Turner Limited are accredited by

Clinical Negligence accreditation awarded to Bond Turner Limited
Trading names:
• Been Let Down

Description

We are a niche, multi-disciplinary law firm specialising in Complex Claims, Professional and Clinical Negligence, Personal Injury, Historic Physical & Psychiatric Abuse, Credit Hire and Road Traffic Accidents.

Rankings by area of expertise

Meet the team of Bond Turner Limited

Patrick Ryan

Patrick Ryan

Legal Assistant

5.0 1
Nathan Jennerway

Nathan Jennerway

Pre-Litigation Fee Earner

5.0 1
Jasmine Smith

Jasmine Smith

Trainee Solicitor

5.0 1
Reena Presha Ramish

Reena Presha Ramish

Fee Earner

5.0 5

Meet the team of Bond Turner Limited

Ashley Fitzgerald

Ashley Fitzgerald

Trainee Solicitor

5.0 7
Gareth Deary

Gareth Deary

Team Leader

5.0 7
Reena Presha Ramish

Reena Presha Ramish

Fee Earner

5.0 5
Sarm Aghahoseini

Sarm Aghahoseini

Solicitor

5.0 3
Sean Kane

Sean Kane

5.0 2
Jasmine Smith

Jasmine Smith

Trainee Solicitor

5.0 1
Liam McGlynn

Liam McGlynn

Trainee Solicitor

5.0 1
Nathan Jennerway

Nathan Jennerway

Pre-Litigation Fee Earner

5.0 1
Alanna Daly

Alanna Daly

Junior Fee Earner

5.0 1
Patrick Ryan

Patrick Ryan

Legal Assistant

5.0 1

Contact details

0151 236 3737
info@bondturner.com
www.bondturner.com

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Reviews

4.9 /5 355 Reviews
Filter your results
Star rating
    Review Source

    Rating

    Review Source

    Clients say

    Clients praise the firm for expertise in personal injury, road traffic, housing disrepair and insurance claims, with efficient case management, strong negotiation and successful court support. Reviews highlight clear, timely communication, practical guidance and thorough handling from first contact to settlement. Valued soft skills include compassion, patience, professionalism, reliability and responsiveness; clients felt listened to, reassured and well supported throughout stressful processes. The team’s friendly, approachable manner, attention to detail and willingness to go above and beyond are repeatedly commended.

    clear advice
    great communication
    professional staff
    supportive team
    efficient handling
    compassionate care
    court support
    helpful updates
    knowledgeable solicitors
    reliable results

    ReviewSolicitors Review List

    Profile image of Mhamed

    Mhamed

    Personal Injury

    Thank you Angelos for your help

    I would like to thank Angelos for his help he has handled my case for the last year or so much faster and helpful than the previous fee earner .

    Legal experts tagged in
    this review

    legal expert Angelos Ioannides Angelos Ioannides

    A representative from Bond Turner responded to this review

    Hi Mhamed, Thank you so much for leaving us a 5-star review, we really appreciate it. We are so pleased to hear you found our Angelos' service helpful and we will certainly share your kind words with him, along with the rest of our team, who will be delighted to read your wonderful feedback. We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Marina Evans

    Marina Evans

    Personal Injury

    Thanks to Ian A & Bond Turner!

    I had a really positive experience with Ian A during what had been quite a long process leading up to my court date. Although the claim itself had been ongoing for some time, everything in the lead up to the hearing was handled very smoothly by Bond Turner. Transport to court was arranged for me, which took a lot of pressure off the day and made the whole experience much more straightforward. When I arrived at the County Court, I was met by Ian, who had been appointed to support me throughout the day. My barrister handled the legal arguments and was equally impressive in how he handled me but Ian stayed with me the entire time to make sure I understood what was happening and felt comfortable with the process. Before the hearing he took the time to go through the paperwork with me and explain how everything would work. Court can be quite intimidating, especially if you’ve never been through it before, but he was calm, reassuring and very clear in the way he explained things. That really helped settle my nerves and made me feel confident going into the hearing. I also had my baby with me on the day, which could have made things complicated, but Ian and the team were incredibly accommodating and understanding about that. They made sure I felt supported and never made me feel like it was a problem at all, which meant a lot. Ian was professional, kind and genuinely supportive throughout the whole experience. Having someone there whose role was simply to make sure I understood everything and felt comfortable made a huge difference. I’m very grateful for his help and would absolutely recommend Ian and the team at Bond Turner to anyone going through a similar situation. Happy to say I got the result I wanted thanks to them ☺️

    A representative from Bond Turner responded to this review

    Hi Marina, Thank you so much for taking the time to leave us a 5-star review, the positive feedback means a lot to us. It was our pleasure to provide you with such great support during your claim. We appreciate a court attendance can be a daunting experience and it is our goal to make the process as easy as possible for our clients. It means a lot to hear Ian provided you with such excellent assistance and we will certainly share your kind words with him, along with the rest of the team, who will be delighted to read such wonderful feedback. We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Paula Linskill

    Paula Linskill

    Traffic Accident

    I used Bond Turner Solicitors following an accident I was involved in. I was very happy with the service they provided me. I was given everything I needed to win my case and I would highly recommend them to others. Thank you.

    A representative from Bond Turner responded to this review

    Hi Paula, Thank you so much for your 5-star review, we really appreciate it. It was our pleasure to provide you with an excellent experience and your wonderful feedback means a lot to us. We will certainly share your kind words with the rest of our team who will be delighted to read your review. We thank you for placing your trust in Bond Turner to handle your claim and please do not hesitate to reach out to us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Clive

    Clive

    Personal Injury

    Traffic Accident

    Bond Turner Solicitors helped me with my claim following a traffic accident. They were very helpful and professional and provided me with everything I needed. I would definitely use them again.

    A representative from Bond Turner responded to this review

    Hi Clive, Thank you for your 5-star review, we really appreciate it. It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review. We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance. Kind regards Simon Murphy Bond Turner

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Imran

    Imran

    Personal Injury

    Traffic accident

    I would highly recommend Bond Turner Solicitors. My case was dealt with very professionally and I was assisted at Court, with a Barrister, a company representative and an interpreter. I found them to be very knowledgeable and helpful. Thank you.

    A representative from Bond Turner responded to this review

    Hi Imran, Thank you so much for your 5-star review, we really appreciate it. We are very flattered by your kind words for our team. It was our pleasure to provide you with the assistance you needed, we know how daunting attending Court can be for a clients, and we are delighted to hear you found our support helpful. We will certainly share your kind words with the rest of our team who will be thrilled to read your review. We would like to thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance. Kind regards Simon Murphy Bond Turner

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Ben Monksummers

    Ben Monksummers

    Personal Injury

    Ben

    I couldn't fault the service. As a solicitor myself and a partner of another firm, practicing in a different field of law, the work undertaken on my personal injury claim was excellent. People often complain about the delays. Unfortunately that is the nature of our court system, the legal process and insurance companies taking every day and delay possible. As lawyers we cannot do anything about that and it is incredibly frustrating. Yes it took a long time, nearly a year, but that is the fault of the system and the other side. Bond Turner were always approachable and provided an excellent service and result.

    Hi Ben, Thank you so much for taking the time to leave us a review. It means a lot to receive a compliment from a fellow professional and it is wonderful to work with someone who understands not everything in the system is within our control. We will certainly share your kind words with the rest of our team who will be thrilled to read your great feedback. We thank you for choosing Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
    Collected on: Google collection source logo
    Profile image of Jean Santos

    Jean Santos

    Personal Injury

    Jean

    Great communication and professional support throughout the process. They were always helpful, kept me updated regularly, and assisted me during a long and stressful claim process. Thank you for your help and assistance.

    Hi Jean, Thank you so much for leaving us a 5-star review, we really appreciate it. We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback. We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
    Collected on: Google collection source logo
    Profile image of Grégory HOSTATER

    Grégory HOSTATER

    Personal Injury

    Grégory

    Valuable from A to Z!

    Hi Gregory, Thank you so much for leaving us a 5-star review, we really appreciate it. We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback. We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
    Collected on: Google collection source logo
    Profile image of Curtis Stewart

    Curtis Stewart

    Personal Injury

    Curtis

    Ian really looked after me and my daughter Thank you

    Hi Curtis, Thank you so much for taking the time to leave us a 5-star review, the positive feedback means a lot to us. We appreciate attending Court can be a daunting experience and it is our goal to provide the very best support for our beloved clients. It means a lot to hear Ian was able to assist you and we will certainly share your kind words with him, along with his team leader, who will ensure he receives the recognition he deserves. We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
    Collected on: Google collection source logo
    Profile image of Shah Choudhury

    Shah Choudhury

    Personal Injury

    Shah

    Outstanding service, really looked after in court by Ian. Would highly recommend.

    Hi Shah, Thank you so much for taking the time to leave us a 5-star review, the positive feedback means a lot to us. It was our pleasure to provide you with such great support during your claim. We appreciate a court attendance can be a daunting experience and it is our goal to make the process as easy as possible for our clients. It means a lot to hear Ian provided you with such excellent assistance and we will certainly share your kind words with him, along with the rest of the team, who will be delighted to read such wonderful feedback. We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

    0
    Collected on: Google collection source logo

    Reviews

    4.8 /5 741 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm for expertise in personal injury, road traffic, housing disrepair and insurance claims, with efficient case management, strong negotiation and successful court support. Reviews highlight clear, timely communication, practical guidance and thorough handling from first contact to settlement. Valued soft skills include compassion, patience, professionalism, reliability and responsiveness; clients felt listened to, reassured and well supported throughout stressful processes. The team’s friendly, approachable manner, attention to detail and willingness to go above and beyond are repeatedly commended.

      clear advice
      great communication
      professional staff
      supportive team
      efficient handling
      compassionate care
      court support
      helpful updates
      knowledgeable solicitors
      reliable results

      ReviewSolicitors Review List

      Profile image of Gary

      Gary

      Clinical Negligence

      Very Professional Clinical Negligence Team

      I have had a longstanding complaint with the NHS over an operation I had on my foot, it needed surgery again to correct what the NHS had done. Right from the start Sarm was determined that this case was going to win. As others has said about Sarm, he is very approachable, didnt care about emails you sent and he was always very quick to come back to me, to answer any query I had. Even after the first denial of liability from the NHS, Sarm persisted and eventually won my case without it going to court and he even negotiated with them to get a higher settlement. I would not hesitate to recommend Bond Turner, but if you are lucky to get Sarm dealing with your case then you are even luckier.

      Solicitors tagged in
      this review

      legal expert Sarm Aghahoseini Sarm Aghahoseini

      A representative from Bond Turner responded to this review

      Hi Gary, Thank you so much for your review, the positive feedback mean a lot to us. It was our pleasure to provide you with a great service and a wonderfully satisfying outcome. Sarm is such a valuable asset to our team and we will certainly share your kind words with him, along with his team leader, John, who will ensure he receives the recognition he deserves. We thank you for placing your trust in Bond Turner and we wish you all the very best. Kind regards Simon Murphy Bond Turner

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Mhamed

      Mhamed

      Personal Injury

      Thank you Angelos for your help

      I would like to thank Angelos for his help he has handled my case for the last year or so much faster and helpful than the previous fee earner .

      Legal experts tagged in
      this review

      legal expert Angelos Ioannides Angelos Ioannides

      A representative from Bond Turner responded to this review

      Hi Mhamed, Thank you so much for leaving us a 5-star review, we really appreciate it. We are so pleased to hear you found our Angelos' service helpful and we will certainly share your kind words with him, along with the rest of our team, who will be delighted to read your wonderful feedback. We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Marina Evans

      Marina Evans

      Personal Injury

      Thanks to Ian A & Bond Turner!

      I had a really positive experience with Ian A during what had been quite a long process leading up to my court date. Although the claim itself had been ongoing for some time, everything in the lead up to the hearing was handled very smoothly by Bond Turner. Transport to court was arranged for me, which took a lot of pressure off the day and made the whole experience much more straightforward. When I arrived at the County Court, I was met by Ian, who had been appointed to support me throughout the day. My barrister handled the legal arguments and was equally impressive in how he handled me but Ian stayed with me the entire time to make sure I understood what was happening and felt comfortable with the process. Before the hearing he took the time to go through the paperwork with me and explain how everything would work. Court can be quite intimidating, especially if you’ve never been through it before, but he was calm, reassuring and very clear in the way he explained things. That really helped settle my nerves and made me feel confident going into the hearing. I also had my baby with me on the day, which could have made things complicated, but Ian and the team were incredibly accommodating and understanding about that. They made sure I felt supported and never made me feel like it was a problem at all, which meant a lot. Ian was professional, kind and genuinely supportive throughout the whole experience. Having someone there whose role was simply to make sure I understood everything and felt comfortable made a huge difference. I’m very grateful for his help and would absolutely recommend Ian and the team at Bond Turner to anyone going through a similar situation. Happy to say I got the result I wanted thanks to them ☺️

      A representative from Bond Turner responded to this review

      Hi Marina, Thank you so much for taking the time to leave us a 5-star review, the positive feedback means a lot to us. It was our pleasure to provide you with such great support during your claim. We appreciate a court attendance can be a daunting experience and it is our goal to make the process as easy as possible for our clients. It means a lot to hear Ian provided you with such excellent assistance and we will certainly share your kind words with him, along with the rest of the team, who will be delighted to read such wonderful feedback. We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Paula Linskill

      Paula Linskill

      Traffic Accident

      I used Bond Turner Solicitors following an accident I was involved in. I was very happy with the service they provided me. I was given everything I needed to win my case and I would highly recommend them to others. Thank you.

      A representative from Bond Turner responded to this review

      Hi Paula, Thank you so much for your 5-star review, we really appreciate it. It was our pleasure to provide you with an excellent experience and your wonderful feedback means a lot to us. We will certainly share your kind words with the rest of our team who will be delighted to read your review. We thank you for placing your trust in Bond Turner to handle your claim and please do not hesitate to reach out to us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Clive

      Clive

      Personal Injury

      Traffic Accident

      Bond Turner Solicitors helped me with my claim following a traffic accident. They were very helpful and professional and provided me with everything I needed. I would definitely use them again.

      A representative from Bond Turner responded to this review

      Hi Clive, Thank you for your 5-star review, we really appreciate it. It was our pleasure to provide you with an excellent service and we will share your kind feedback along with the rest of our team who will be delighted by your review. We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance. Kind regards Simon Murphy Bond Turner

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Ben Monksummers

      Ben Monksummers

      Personal Injury

      Ben

      I couldn't fault the service. As a solicitor myself and a partner of another firm, practicing in a different field of law, the work undertaken on my personal injury claim was excellent. People often complain about the delays. Unfortunately that is the nature of our court system, the legal process and insurance companies taking every day and delay possible. As lawyers we cannot do anything about that and it is incredibly frustrating. Yes it took a long time, nearly a year, but that is the fault of the system and the other side. Bond Turner were always approachable and provided an excellent service and result.

      Hi Ben, Thank you so much for taking the time to leave us a review. It means a lot to receive a compliment from a fellow professional and it is wonderful to work with someone who understands not everything in the system is within our control. We will certainly share your kind words with the rest of our team who will be thrilled to read your great feedback. We thank you for choosing Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
      Collected on: Google collection source logo
      Profile image of Jean Santos

      Jean Santos

      Personal Injury

      Jean

      Great communication and professional support throughout the process. They were always helpful, kept me updated regularly, and assisted me during a long and stressful claim process. Thank you for your help and assistance.

      Hi Jean, Thank you so much for leaving us a 5-star review, we really appreciate it. We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback. We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
      Collected on: Google collection source logo
      Profile image of mark Teolis

      mark Teolis

      mark

      A quick free phone call for 5 mins give me clear legal advice regarding the steps I need to take. Many thanks

      Hi Mark, Thank you so much for taking the time to leave us a review. It was our pleasure to provide you with the guidance you required and please don't hesitate to contact us again if you we can ever assist you in future. Kind regards Simon Murphy Bond Turner

      0
      Collected on: Google collection source logo
      Profile image of David Madeiras

      David Madeiras

      Housing & Property

      David

      The service is great and garath is a great lawyer thankyou for everything

      Legal experts tagged in
      this review

      legal expert Gareth Deary Gareth Deary

      Hi David, Thank you for leaving us a review, we really appreciate it. It is wonderful to hear you found Gareth's assistance helpful and we will certainly share your kind words with him, along with the rest of the team, who will be delighted to read your great feedback. We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require further assistance. Kind regards Simon Murphy Bond Turner

      0
      Collected on: Google collection source logo
      Profile image of Grégory HOSTATER

      Grégory HOSTATER

      Personal Injury

      Grégory

      Valuable from A to Z!

      Hi Gregory, Thank you so much for leaving us a 5-star review, we really appreciate it. We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback. We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future. Kind regards Simon Murphy Bond Turner

      0
      Collected on: Google collection source logo

      Can This Law Firm Assist You?

      Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

      Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

      See availability
      Check expertise
      Estimate Costs
      Clear