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CEL Solicitors

4.9 | 203 Reviews 203 Reviews | Dispute Resolution
17,334 Total Company Reviews info icon Dispute Resolution | info icon 17,334 Total Company Reviews Dispute Resolution | info icon 17,334 Total Company Reviews

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Accepting new clients

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 633955

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CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Lexcel - Practice Management Standard accreditation awarded to CEL Solicitors
Trading names:
• Cheshire Estate and Legal
• CEL Solicitors

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
15% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Lexcel - Practice Management Standard accreditation awarded to CEL Solicitors
Trading names:
• Cheshire Estate and Legal
• CEL Solicitors

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Consumer

Outstanding support

I was recently injured in work and to be quiet frank so nervous speaking to a solicitor, I called cel and was put through to a Beverley, not only was she 100% professional but made me feel human, if you have more than 1 of her your company is going to become an empire absolute diamond 💎

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Ray Bonehill

Consumer

Ray

I approached CEL Solicitors for support at which time my case was assigned to Chaunteau Twort. She has given me excellent support so far and I would recommend her to anyone requiring professional support. Thank you Chaunteau.

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Meet the team of CEL Solicitors

Meet the team of CEL Solicitors

Contact & Locations - CEL Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–16:30
Saturday (Closed)
Sunday (Closed)

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Reviews

4.9 /5 203 Reviews
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Rating

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Clients say

What clients say about CEL Solicitors

Clients praise the firm for its expertise in fraud, scam recovery, investment claims and housing disrepair, with some also noting clear guidance on legal procedures and next steps. Reviews consistently highlight prompt responses, thorough case handling and practical advice. The firm is valued for its calm, patient and empathetic approach, with staff described as professional, polite, reassuring, attentive and non judgemental. Clients also appreciate clear explanations, good communication and a sense of being listened to and supported throughout stressful situations.

Very respectful
Clear explanations
Professional manner
Patient support
Friendly staff
Helpful guidance
Good communication
Empathetic approach
Quick response
Reassuring service

ReviewSolicitors Review List

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Peter Heaton

Verified
Financial Crime Law

Cryptocurrency refunds

I think I was used by a company to claim a crypto refund which turned out to be incorrect. With the help of Faye at CEL Solicitors she advised and guide me through all the details of the process in reclaiming my lost funds, hopefully there expertise will be successful and can be used for other case as examples of what not to do. Faye was very professional and understanding of the situation

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback about Faye, we will be sure to share your kind words with her.

0
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Noreen

Verified

Amazing support

I had a call from Paul as I was really struggling with an issue. He was excellent, made me feel that I have the right to feel how I felt. Thank you Paul for explaining how CEL works and I appreciate your kind words.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback, we will be sure to share your kind words with Paul and the wider team.

0
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Anonymous

Verified
Fraud Law

File handler leads on scam case once Cel involved

Had a very positive experience reporting that I have been a victim of scam to Matthew Beaumont at Cel Solicitors and that from here on Cel Solisitors will assign me a file handler who will lead the case 100% and hopefully recover the money

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback about Matthew, we will be sure to share your kind words with him.

0
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Peter Hillier

Verified
Financial Crime Law

Very quick and efficient setup or my Crypto scam recovery journey

Very professional setting up of my Crypto scam recovery journey

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback.

0
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Anonymous

Verified
Fraud Law

Dealing with my call

Callum Williams was very helpful in navigating me through the call and explaining the process for recovering funds lost.

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this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

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Other Reviews

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Peter Hillier

Dispute Resolution

Peter

Very good response to the initial setting up of my Crypto scam recovery

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback.

0
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edward collins

Consumer

edward

Having been scammed for a significant amount I felt a range of emotions from anger to stupidity & shame. CEL Solicitors handled my case with sensitivity & understanding based on experience & professional attitude so I would strongly recommend them.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for sharing your experience. We’re truly sorry to hear what you went through, but we’re glad we could support you with care and professionalism. Your recommendation means a lot to us, and we appreciate your kind words.

0
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Shana Brown

Consumer

Shana

My solicitor Wendy has been an absolute help. She reached out to the relevant persons to ensure that I got my money back. She was consistent, transparent and kept me in the loop of everything!

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to leave your great feedback about Wendy, we will be sure to pass this to her. We are pleased to hear that you were able to recover your money. Thank you for choosing CEL Solicitors.

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Daniel Lwasa

Consumer

Daniel

Contacting Mathew of CEL solicitors in Liverpool has calmed my worries about a scammer who ripped me off.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback.

0
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HD.Shipments

Financial Crime Law

HD.Shipments

I found CEL via a Instagram ad and decided to outreach as been caught in a crypto scam, once I called CEL I was greeted by Paul. Paul is very knowledgeable and extremely helpful and gives CEL a good first impression, he was quick and swift on helping me get setup and introduced to the case properly. I am really hoping CEL can win my crypto case scams.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback. We’re sorry to hear about your experience, but we’re glad Paul was able to support you quickly and provide a clear introduction to your case. We appreciate your trust in CEL and will continue to work closely with you to achieve the best possible outcome.

0
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Reviews

4.9 /5 17334 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about CEL Solicitors

Clients praise the firm for its expertise in fraud, scam recovery, investment claims and housing disrepair, with some also noting clear guidance on legal procedures and next steps. Reviews consistently highlight prompt responses, thorough case handling and practical advice. The firm is valued for its calm, patient and empathetic approach, with staff described as professional, polite, reassuring, attentive and non judgemental. Clients also appreciate clear explanations, good communication and a sense of being listened to and supported throughout stressful situations.

Very respectful
Clear explanations
Professional manner
Patient support
Friendly staff
Helpful guidance
Good communication
Empathetic approach
Quick response
Reassuring service

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Key points

Clear communication was across thoroughly

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback.

0
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Anonymous

Verified

Excellent service

My telephone call was dealt with by Beverly who was very polite and helpfull

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback about Beverly.

0
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PeterS

Verified

Scam recovery

A polite & helpful conversation with Callum Williams.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback about Callum.

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JeffreyDay

Verified

Signing up experience.

I found that Paul Carson was exceptionally helpful and patient during the process of signing up to CEL Solicitors.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback about Paul.

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yashar khatib shahidi

Verified

Good Services

The staff was very kind and patient with me. And I am totally happy with the services.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

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Other Reviews

Profile image of Peter Shingler

Peter Shingler

Peter

Dealt with Callum Williams of CEL Solicitors he was very polite & helpful to register my case

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback about Callum, we will be sure to pass this on.

0
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joan cooke

joan

My experience with Chantell Twort is excellent, keeps us in the loop and explains everything to us. Not adverse to too many questions, and we always get an answer from her. Leslie Cooke

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback, we will be sure to share your kind words with the team.

0
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Emma Burrows

Emma

After a challenging three-year litigation case, we are so grateful for the support and expertise provided by the team. Laurence, Mason, Holly, and Jennifer were professional at all times and consistently reassured us during what was often a very stressful experience. Their dedication, attention to detail, and commitment to achieving the best possible outcome never wavered. We always felt that we were in safe hands and truly appreciated having them by our side throughout the entire journey. We would highly recommend them to anyone seeking knowledgeable, supportive, and professional solicitors.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to leave your great feedback, we will be sure to pass your kind words to the team.

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jeffrey day

jeffrey

Paul Carson was exceptionally helpful with the process of signing up to CEL Solicitors. Highly recommended.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback.

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David Norman

David

Very good service all questions answered promptly. With Mr Paul Carson.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

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