Consumer
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16,180 Total Company Reviews
Consumer
|
16,180 Total Company Reviews
CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG
Accepting new clients
CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 633955
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Expertise
Costs
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CEL Solicitors are accredited by
CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.
The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
CEL Solicitors are accredited by
CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.
The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
"Thoroughly recommend CEL. Got money back for me from a scam that I thought I had lost for good. They were very efficient and caring from the start and kept me informed all the way through the process. Natasha Mason was brilliant and couldn't praise her enough. My thanks to all involved in recovering"
"After submitting my report, Paul responded immediately and offered very friendly, helpful service. His professionalism and quick action really stood out and made a stressful situation much smoother. Highly appreciated."
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–16:30 |
| Saturday | (Closed) |
| Sunday | (Closed) |
CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG
What clients say about CEL Solicitors
The firm specialises in fraud, scam and recovery work (including crypto and personal injury follow‑up), demonstrating clear expertise and efficient case handling. Clients praise swift, informative onboarding, transparent fee explanations and regular updates. Valued soft skills include empathy, patience, non‑judgemental listening, professionalism, clear communication and reassurance; advisers are described as polite, caring, supportive and approachable, which helps reduce stress and restore clients’ confidence.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
My contact with Paul Carson was a confident one in that it gave me hope of success in resolving my fraud case
Thank you for your brilliant feedback.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
I have developed a lot of anxiety and stress. Picked up the courage to find help and cel advisor Callum made me feel I have bit of hope still
Thank you for taking the time to leave your feedback, it is great to know that you were pleased with Callum's service. We know that it can be daunting sometimes, having been through something so stressful, however we will be here to guide you every step of the way.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Very polite and helpful service. Great introduction.
Thank you for your feedback, we really appreciate it.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Beverley excellant feel better speaking to some one
Thank you for your brilliant feedback.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
do not hesitate to speak to the lovely lady Faye Hornby, who is so professional, informative, understanding and plain speaking thank you so much Faye, pleasure to deal with
Thank you for your brilliant feedback, we will be sure to share your kind words with Faye.
Cj Sharkey has been great so far. Got my documents and letter sent asoon as possible for my case.
Thank you for your great feedback.
Paul is Highly recommended customer advisor
Thank you for your great feedback.
Callum Williams rang me straight away, after my enquiry. He clearly went through all of the questions on the enquiry form with me and was empathetic. He was upfront about the fees and put my mind at rest. To be able to hand over alot of the stress, after a month of dealing with the banks, to CEL instantly felt like a relief. Thank you.
Thank you for your brilliant feedback, we will be sure to share your kind words with Callum.
Chaunteau Twort dealt with our scam case very efficiently & with respect & understanding at a stressful time.
Thank you for your brilliant feedback, we really appreciate it.
Great advice by Faye Hornby.I really appreciate her professionalism.
Thank you for your great feedback, we will be sure to share this with Faye and the team.
What clients say about CEL Solicitors
The firm specialises in fraud, scam and recovery work (including crypto and personal injury follow‑up), demonstrating clear expertise and efficient case handling. Clients praise swift, informative onboarding, transparent fee explanations and regular updates. Valued soft skills include empathy, patience, non‑judgemental listening, professionalism, clear communication and reassurance; advisers are described as polite, caring, supportive and approachable, which helps reduce stress and restore clients’ confidence.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Very brief and to the point. A pleasant conversation and heartening.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Everyone so far has been very professional
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Had paul carson as my advisor and he was excellent , very efficiant and very kind
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
Start is well so hopefully we go through all of it and get what we are here for ,also the conversation was good thank you for the support .
Thank you for taking the time to leave your feedback, we really appreciate it.
This review was submitted by a verified client of Cheshire Estate And Legal Limited.
I spoke to Callum Williams, who was courteous and professional, asking the right questions without me feel ashamed. He made me feel I was in good hands explaining my eligibility for their service and inspired confidence in me that I would be able to get my money back eventually.
Thank you for taking the time to share your experience about Callum, we will be sure to share your kind words with him.
Good service from Paul
Thank you for you great feedback, we will be sure to share your kind words with Paul.
Paul carson is helpful and polite man thanks
Thank you for your brilliant feedback.
Paul was really nice and helped with my issue
Thank you for your lovely feedback.
A very professional team.. Callum Williams is excellent at what he does
My first contact with CEL was Paul who was very pleasant and professional and put me at ease, would definitely recommend CEL
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