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CEL Solicitors

4.9 | 1222 Reviews 1,222 Reviews | Litigation Law
16,875 Total Company Reviews info icon Litigation Law | info icon 16,875 Total Company Reviews Litigation Law | info icon 16,875 Total Company Reviews

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Accepting new clients

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 633955

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CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
19% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Lexcel - Practice Management Standard accreditation awarded to CEL Solicitors
Trading names:
Cheshire Estate and Legal
CEL Solicitors

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Lexcel - Practice Management Standard accreditation awarded to CEL Solicitors
Trading names:
Cheshire Estate and Legal
CEL Solicitors

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Consumer

Outstanding support

"I was recently injured in work and to be quiet frank so nervous speaking to a solicitor, I called cel and was put through to a Beverley, not only was she 100% professional but made me feel human, if you have more than 1 of her your company is going to become an empire absolute diamond 💎"

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this review

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Ray Bonehill

Consumer

Ray

"I approached CEL Solicitors for support at which time my case was assigned to Chaunteau Twort. She has given me excellent support so far and I would recommend her to anyone requiring professional support. Thank you Chaunteau."

Legal experts tagged in
this review

Contact & Locations - CEL Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00 (Open)
Thursday 09:00–17:00
Friday 09:00–16:30
Saturday (Closed)
Sunday (Closed)

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Reviews

4.9 /5 1222 Reviews
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Clients say

What clients say about CEL Solicitors

Clients praise the firm for expertise in fund recovery, fraud/crypto claims, personal injury and medical negligence, with clear legal knowledge and efficient case handling. Reviewers value prompt, informative first contact and steady case management. Soft skills highlighted include empathy, patience, active listening, clear explanation, professionalism and reassurance; staff are described as friendly, calm and compassionate, making vulnerable clients feel supported and hopeful.

professional
helpful
knowledgeable
responsive
empathetic
patient
clear communication
reassuring
efficient
approachable

ReviewSolicitors Review List

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Neil Price

Verified
Consumer

False financial case

Paul Carson is extremely helpful and knowledgeable. He put me at ease straight away. Highly recommended. Thank you Paul.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

0
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Anonymous

Verified
Consumer

Quick and efficient

Quick and efficient, Paul was able to go through everything on the phone in a few minutes

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

0
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Anthony Main

Verified
Consumer

Paul Carson

Paul explained everything thoroughly and professionally can't thank him enough

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback about Paul.

0
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Anonymous

Verified
Consumer

Great Customer Service

Great Customer Service from Paul Carson, listened patiently and understood the fractured case info I gave.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback about Paul, we really appreciate it.

0
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Anonymous

Verified
Consumer

Great service

Matthew Beaumont was extremely polite and helpful when he called and showed great empathy to a very stressful situation.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback, we will be sure to share your kind words with Matthew.

0
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Other Reviews

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francopat pat

Consumer

francopat

Beverly Owusu‑Ansah was very helpful and reassuring.

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this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback.

0
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Lynne Allen

Consumer

Lynne

Excellent service. Very clear and contact when they say they will. Reliable. I spoke with Paul Carson. Very helpful.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback, we really appreciate it.

0
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David Boyes

Consumer

David

Beth Maloney of CEL provides an excellent and unrivalled experience

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback.

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Noel McLaughlin

Consumer

Noel

I had an excellent experience dealing with Paul Carson at CEL Solicitors while setting up my case. From the start, he was incredibly proactive, approachable, and responsive to all of my questions. His manner on our first phone call was reassuring and straightforward. He took the time to clarify the legal details clearly, ensured the onboarding paperwork was straightforward, and made the entire initial process completely stress-free. I highly appreciate his guidance and excellent customer service. Thank you.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to leave your great feedback, we will be sure to share your kind words with Paul.

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gagik tamanian

Consumer

gagik

Paul Carzon was very helpful

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this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

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Reviews

4.9 /5 16875 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about CEL Solicitors

Clients praise the firm for expertise in fund recovery, fraud/crypto claims, personal injury and medical negligence, with clear legal knowledge and efficient case handling. Reviewers value prompt, informative first contact and steady case management. Soft skills highlighted include empathy, patience, active listening, clear explanation, professionalism and reassurance; staff are described as friendly, calm and compassionate, making vulnerable clients feel supported and hopeful.

professional
helpful
knowledgeable
responsive
empathetic
patient
clear communication
reassuring
efficient
approachable

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Callum was amazing

Callum was amazing, very patient with me and actively listened while also reassuring

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback about Callum, we really appreciate it.

0
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D B

Verified

Introduction

Early days but come across as very professional and knowledgeable.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback.

0
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Anonymous

Verified

Initial introduction to CRL Solicitors

I received excellently delivered information Paul Carson was professional, pleasant, informative and very helpful.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback, we really appreciate it.

0
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Anonymous

Verified

Thanks paul carrson for all your help

Paul provided the support I needed when a landlord turned because I complained about lack of maintenance.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback about Paul.

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Lee Russell

Verified

Beverly

Happy and interesting in helping :) Glade I phoned them !!

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback.

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Other Reviews

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Craig McMurray

Craig

Solicitors that was highly recommended to me and Mathew has been great

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

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Kevin Bartram

Kevin

Speaking with Beverly today this is the first step of my case.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback.

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Gamsat Resources

Gamsat

Very wonderful advice and support given by Paul Carson.

Thank you for your great feedback.

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Lee Russell

Lee

Beverly was happy and informed.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

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Michael Hollingworth

Michael

Paul carrson supported at my lowest when my landlord turned on me after tripping and falling on his property

Thank you for your great feedback.

0
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