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CEL Solicitors

4.9 | 88 Reviews 88 Reviews | Financial Crime Law
16,180 Total Company Reviews info icon Financial Crime Law | info icon 16,180 Total Company Reviews Financial Crime Law | info icon 16,180 Total Company Reviews

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Accepting new clients

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 633955

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CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to CEL Solicitors
Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Trading names:
Cheshire Estate and Legal

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to CEL Solicitors
Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Trading names:
Cheshire Estate and Legal

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Neil

Neil

Fraud Law

Neil

"Thoroughly recommend CEL. Got money back for me from a scam that I thought I had lost for good. They were very efficient and caring from the start and kept me informed all the way through the process. Natasha Mason was brilliant and couldn't praise her enough. My thanks to all involved in recovering"

Profile image of Joh

Joh

Consumer

Joh

"After submitting my report, Paul responded immediately and offered very friendly, helpful service. His professionalism and quick action really stood out and made a stressful situation much smoother. Highly appreciated."

Contact & Locations - CEL Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–16:30
Saturday (Closed)
Sunday (Closed)

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Reviews

4.9 /5 88 Reviews
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Star rating
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Clients say

What clients say about CEL Solicitors

The firm specialises in fraud, scam and recovery work (including crypto and personal injury follow‑up), demonstrating clear expertise and efficient case handling. Clients praise swift, informative onboarding, transparent fee explanations and regular updates. Valued soft skills include empathy, patience, non‑judgemental listening, professionalism, clear communication and reassurance; advisers are described as polite, caring, supportive and approachable, which helps reduce stress and restore clients’ confidence.

professional
empathetic
patient
helpful
reassuring
clear communication
trustworthy
efficient
responsive
non‑judgemental

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Excellent support

Faye Hornsby contacted myself following my enquiry about a possible online money making incident where I have lost money. Faye went through my details and left me feeling positive instead of silly and ashamed following losing my money.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for sharing your experience. We’re pleased to hear that Faye was able to support you with understanding and compassion during a difficult time. It’s important to us that our clients feel heard and reassured, and we’re glad she helped you feel positive and informed about your situation. We appreciate your kind feedback and wish you all the best moving forward.

0
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Jennifer Barnes

Verified
Financial Crime Law

Claim

Fantastic support from Mathew Beaumont! Very patient, knowledgeable and helpful

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback.

0
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Anonymous

Verified
Financial Crime Law

CEL Solicitors

Just would like to say a big Thanks you to Fay Hornby, for the very professional conversation and guidance on my case . I will recommend this firm to people who were scammed through cryptocurrency investments . Kind Regards A. W .

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback, we will be sure to share your kind words with Faye.

0
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Ahmed SULIMAN

Verified
Financial Crime Law

Paul carson

I was helped by Paul Carson, very nice and professional

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your lovely feedback.

0
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Profile image of Anonymous

Anonymous

Verified
Consumer

Faye Hornby

Very helpful and amazing listenership WHO let me explain the situation G How I got scammed .

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to leave your feedback, it is great to hear that you were pleased with Faye's service.

0
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Other Reviews

Profile image of HD.Shipments

HD.Shipments

Financial Crime Law

HD.Shipments

I found CEL via a Instagram ad and decided to outreach as been caught in a crypto scam, once I called CEL I was greeted by Paul. Paul is very knowledgeable and extremely helpful and gives CEL a good first impression, he was quick and swift on helping me get setup and introduced to the case properly. I am really hoping CEL can win my crypto case scams.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback. We’re sorry to hear about your experience, but we’re glad Paul was able to support you quickly and provide a clear introduction to your case. We appreciate your trust in CEL and will continue to work closely with you to achieve the best possible outcome.

0
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Earl Meneses

Consumer

Earl

Spoke to Paul Carson,great guy,friendly,helpful advice and responded to emails prompt. Would recommend to anyone seeking banking fraud advice.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

0
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Profile image of Peter Quartey

Peter Quartey

Consumer

Peter

Beverly really reassured me of the help CEL could render for me to recover my stolen funds

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback.

0
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Grant J

Fraud Law

Grant

Paul explained and went through everything at a good pace. He listened and was very understanding. Just a smooth and pleasent experience to get started with my fraud case.

A representative from Cheshire Estate And Legal Limited responded to this review

It's so wonderful to hear this — thank you for taking the time to let us know!

0
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Derek Hallendorff

Fraud Law

Derek

Helped me out of an online fraudulent activity. Very professional with a personal approach. Kept me up to date at all times. Got the result I was looking for

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you so much for your kind words!

0
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Reviews

4.9 /5 16180 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about CEL Solicitors

The firm specialises in fraud, scam and recovery work (including crypto and personal injury follow‑up), demonstrating clear expertise and efficient case handling. Clients praise swift, informative onboarding, transparent fee explanations and regular updates. Valued soft skills include empathy, patience, non‑judgemental listening, professionalism, clear communication and reassurance; advisers are described as polite, caring, supportive and approachable, which helps reduce stress and restore clients’ confidence.

professional
empathetic
patient
helpful
reassuring
clear communication
trustworthy
efficient
responsive
non‑judgemental

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Straight Forward

Very brief and to the point. A pleasant conversation and heartening.

0
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Profile image of David Fletcher

David Fletcher

Verified
Fraud Law

Teview

Everyone so far has been very professional

0
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Katie

Verified

Excellent help

Had paul carson as my advisor and he was excellent , very efficiant and very kind

0
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Profile image of Paul

Paul

Verified
Fraud Law

Paul

Start is well so hopefully we go through all of it and get what we are here for ,also the conversation was good thank you for the support .

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to leave your feedback, we really appreciate it.

0
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Profile image of Patricia Rea-Woodhouse

Patricia Rea-Woodhouse

Verified
Fraud Law

Getting my money back

I spoke to Callum Williams, who was courteous and professional, asking the right questions without me feel ashamed. He made me feel I was in good hands explaining my eligibility for their service and inspired confidence in me that I would be able to get my money back eventually.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to share your experience about Callum, we will be sure to share your kind words with him.

0
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Other Reviews

Profile image of dona farrow

dona farrow

dona

Good service from Paul

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for you great feedback, we will be sure to share your kind words with Paul.

0
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Profile image of Okubay Tesfagabir

Okubay Tesfagabir

Okubay

Paul carson is helpful and polite man thanks

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback.

0
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Profile image of Hasnan Abdul

Hasnan Abdul

Hasnan

Paul was really nice and helped with my issue

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your lovely feedback.

0
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William Augustus Davies

William

A very professional team.. Callum Williams is excellent at what he does

0
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Elizabeth Miller

Elizabeth

My first contact with CEL was Paul who was very pleasant and professional and put me at ease, would definitely recommend CEL

0
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