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CEL Solicitors

5.0 | 74 Reviews 74 Reviews | Financial Crime Law
16,952 Total Company Reviews info icon Financial Crime Law | info icon 16,952 Total Company Reviews Financial Crime Law | info icon 16,952 Total Company Reviews

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Accepting new clients

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 633955

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CEL Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

CEL Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Lexcel - Practice Management Standard accreditation awarded to CEL Solicitors
Trading names:
Cheshire Estate and Legal
CEL Solicitors

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Lexcel - Practice Management Standard accreditation awarded to CEL Solicitors
Trading names:
Cheshire Estate and Legal
CEL Solicitors

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Consumer

Outstanding support

"I was recently injured in work and to be quiet frank so nervous speaking to a solicitor, I called cel and was put through to a Beverley, not only was she 100% professional but made me feel human, if you have more than 1 of her your company is going to become an empire absolute diamond 💎"

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Ray Bonehill

Consumer

Ray

"I approached CEL Solicitors for support at which time my case was assigned to Chaunteau Twort. She has given me excellent support so far and I would recommend her to anyone requiring professional support. Thank you Chaunteau."

Legal experts tagged in
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Contact & Locations - CEL Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–16:30
Saturday (Closed)
Sunday (Closed)

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Reviews

5.0 /5 74 Reviews
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Rating

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Clients say

What clients say about CEL Solicitors

Clients praise the firm for its expertise in fraud and scam recovery, bank claims, personal injury, and medical negligence matters. Reviews highlight a strong understanding of complex cases and a thorough, practical approach to progressing claims. Clients particularly value the firm’s professionalism, patience, empathy, clear communication and reassuring manner. They are also seen as responsive, efficient, knowledgeable and supportive, with staff taking time to explain the process clearly and make clients feel at ease.

Very helpful
Professional service
Clear explanations
Understanding staff
Patient support
Reassuring advice
Good communication
Easy process
Prompt response
Compassionate approach

ReviewSolicitors Review List

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Marianna Q

Financial Crime Law

Ciaran J Sharkey. Great job

Ciaran J Sharkey from Cel Solicitors has been my allocated agent in Cel and he has been very efficient and courteous and is doing a great job on my behalf. Thank you

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback, we really appreciate it and will share your kind words with CJ.

0
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Peter Heaton

Verified
Financial Crime Law

Cryptocurrency refunds

I think I was used by a company to claim a crypto refund which turned out to be incorrect. With the help of Faye at CEL Solicitors she advised and guide me through all the details of the process in reclaiming my lost funds, hopefully there expertise will be successful and can be used for other case as examples of what not to do. Faye was very professional and understanding of the situation

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback about Faye, we will be sure to share your kind words with her.

0
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Dominic

Verified
Financial Crime Law

Quick response and professional handling

I submitted my claim and was impressed to receive a call from Paul Carlson within a few hours. He was polite, highly professional, and supportive as he took time to carefully walk through my cryptocurrency fraud claim. This made the initial process feel less stressful.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback about Paul, we will be sure to share your kind feedback with him and the wider team.

0
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Mike Kenyon

Verified
Financial Crime Law

phone discussion

clear and succinct advice with honest expectations and time lines

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

0
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Peter Hillier

Verified
Financial Crime Law

Very quick and efficient setup or my Crypto scam recovery journey

Very professional setting up of my Crypto scam recovery journey

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback.

0
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Other Reviews

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HD.Shipments

Financial Crime Law

HD.Shipments

I found CEL via a Instagram ad and decided to outreach as been caught in a crypto scam, once I called CEL I was greeted by Paul. Paul is very knowledgeable and extremely helpful and gives CEL a good first impression, he was quick and swift on helping me get setup and introduced to the case properly. I am really hoping CEL can win my crypto case scams.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback. We’re sorry to hear about your experience, but we’re glad Paul was able to support you quickly and provide a clear introduction to your case. We appreciate your trust in CEL and will continue to work closely with you to achieve the best possible outcome.

0
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Fiaz

Consumer

Fiaz

Survey Feedback for Mr. Paul Carson – First Response Advisor I recently had the opportunity to speak with Mr. Paul Carson, First Response Advisor, and I am truly impressed by his professionalism and expertise. From the very beginning, Mr. Carson demonstrated exceptional communication skills—he was kind, patient, and soft-spoken, making me feel comfortable and understood. He provided top-quality professional advice regarding my online trading scam case. His questions were thoughtful and relevant, showing his deep understanding of such matters. Mr. Carson carefully listened to my situation and offered clear, honest, and practical guidance that gave me confidence and direction. What makes Mr. Carson stand out is his unique combination of knowledge, empathy, and professionalism. It’s rare to find someone who not only provides accurate advice but also genuinely cares about helping people. I am very grateful for his support and would highly recommend Mr. Paul Carson to anyone seeking professional and trustworthy advice. He truly represents the highest standard of excellence in his field.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you so much for leaving such a kind and thoughtful review for Paul. We really appreciate it and will be sure to pass this on.

0
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Trevor

Trevor

Faye Hornby from CEL gave the information I was looking for. She was very professional and compassionate and after what I have been through she was a breath of fresh air. I would recommend CEL solicitors to anybody who has been scammed.

0
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Jamie

Consumer

Jamie

Paul Carson left me very confident in my claim against a crypto scam

0
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Margaret

Financial Crime Law

Margaret

After a slow start at CEL with my claim following a crypto scam, Thomas Mellish was very helpful sorting my claim with a UK bank. The bank originally said I had no grounds for a claim but Thomas managed to get a good result and I received some compensation. I was very pleased with the result.

0
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Reviews

4.9 /5 16952 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about CEL Solicitors

Clients praise the firm for its expertise in fraud and scam recovery, bank claims, personal injury, and medical negligence matters. Reviews highlight a strong understanding of complex cases and a thorough, practical approach to progressing claims. Clients particularly value the firm’s professionalism, patience, empathy, clear communication and reassuring manner. They are also seen as responsive, efficient, knowledgeable and supportive, with staff taking time to explain the process clearly and make clients feel at ease.

Very helpful
Professional service
Clear explanations
Understanding staff
Patient support
Reassuring advice
Good communication
Easy process
Prompt response
Compassionate approach

ReviewSolicitors Review List

Profile image of Williams

Williams

Verified

Fraud/Bank Complaint

We contacted CEL Solicitors and spoke with Mathew Beaumont, he was extremely professional, polite and knowledgeable. He has asked us to provide all relevant, meaningful information appertaining to our individual case. He has informed us of the solicitors procedure and has set out the timescale. Thank you Mathew.

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0
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Anonymous

Verified

Funds recovery

Having phoned CEL to help recover my funds, Berverly answered the phone and listened with care and understanding and gave me direction to take this forward. Thankyou. Norman C.

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Mervelee Myers

Verified

Thanks Callum Williams

I am grateful for the way how Callum takes time to help me handling my enquiry. Ensuring that I understand what was required of me.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback about Callum, we really appreciate it.

0
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Andrew Piper

Verified
Consumer

Scam/fraud telephone enquiry

Had a telephone conversation about my case with John, he was professional, helpful and very understanding, the process was easy straightforward.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback about John, we really appreciate it.

0
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Anonymous

Verified
Consumer

Beverly

Beverly was very helpful explaining the process

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

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Other Reviews

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John Ling

John

Efficient reporting of my recent experience of financial fraud.

0
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Andy Piper

Consumer

Andy

Spoke with John O’keefe about my case, very helpful professional and understanding and a straight forward process. Highly recommended.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback, we really appreciate it.

0
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Kate Bellis

Consumer

Kate

Really very good experience so far with CEL solicitors, in particular my case handler, Cameron Strassberg; He worked solidly on my behalf, he took time and care with my concerns, communicated clearly and did exactly what he said he would do and when, and kept me up to date at the appropriate points. I do not yet know the outcome of my case, but if there is anyone out there facing the same situation I was in, I would recommend CEL.

0
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Mark Lewis

Consumer

Mark

Beverly was very helpful with explaining everything to me about the process.

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this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

0
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Vikki Winfield

Consumer

Vikki

Paul Carson was professional and helpful

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

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