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CEL Solicitors

4.9 | 257 Reviews 257 Reviews | Fraud Law
16,180 Total Company Reviews info icon Fraud Law | info icon 16,180 Total Company Reviews Fraud Law | info icon 16,180 Total Company Reviews

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Accepting new clients

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 633955

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CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to CEL Solicitors
Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Trading names:
Cheshire Estate and Legal

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to CEL Solicitors
Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Trading names:
Cheshire Estate and Legal

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Neil

Neil

Fraud Law

Neil

"Thoroughly recommend CEL. Got money back for me from a scam that I thought I had lost for good. They were very efficient and caring from the start and kept me informed all the way through the process. Natasha Mason was brilliant and couldn't praise her enough. My thanks to all involved in recovering"

Profile image of Joh

Joh

Consumer

Joh

"After submitting my report, Paul responded immediately and offered very friendly, helpful service. His professionalism and quick action really stood out and made a stressful situation much smoother. Highly appreciated."

Contact & Locations - CEL Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–16:30
Saturday (Closed)
Sunday (Closed)

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Reviews

4.9 /5 257 Reviews
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Clients say

What clients say about CEL Solicitors

The firm specialises in fraud, scam and recovery work (including crypto and personal injury follow‑up), demonstrating clear expertise and efficient case handling. Clients praise swift, informative onboarding, transparent fee explanations and regular updates. Valued soft skills include empathy, patience, non‑judgemental listening, professionalism, clear communication and reassurance; advisers are described as polite, caring, supportive and approachable, which helps reduce stress and restore clients’ confidence.

professional
empathetic
patient
helpful
reassuring
clear communication
trustworthy
efficient
responsive
non‑judgemental

ReviewSolicitors Review List

Profile image of David Fletcher

David Fletcher

Verified
Fraud Law

Teview

Everyone so far has been very professional

0
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Paul

Verified
Fraud Law

Paul

Start is well so hopefully we go through all of it and get what we are here for ,also the conversation was good thank you for the support .

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to leave your feedback, we really appreciate it.

0
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Patricia Rea-Woodhouse

Verified
Fraud Law

Getting my money back

I spoke to Callum Williams, who was courteous and professional, asking the right questions without me feel ashamed. He made me feel I was in good hands explaining my eligibility for their service and inspired confidence in me that I would be able to get my money back eventually.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to share your experience about Callum, we will be sure to share your kind words with him.

0
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Anonymous

Verified

Excellent support

Faye Hornsby contacted myself following my enquiry about a possible online money making incident where I have lost money. Faye went through my details and left me feeling positive instead of silly and ashamed following losing my money.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for sharing your experience. We’re pleased to hear that Faye was able to support you with understanding and compassion during a difficult time. It’s important to us that our clients feel heard and reassured, and we’re glad she helped you feel positive and informed about your situation. We appreciate your kind feedback and wish you all the best moving forward.

0
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Doug

Verified
Consumer

Contact with Paul Carson

My contact with Paul Carson was a confident one in that it gave me hope of success in resolving my fraud case

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback.

0
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Other Reviews

Profile image of Doug and Debs Wragg

Doug and Debs Wragg

Doug

My contact with Paul Carson was a confident one in that it gave me hope of success in resolving my fraud case

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to leave your feedback, we really appreciate it.

0
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edward collins

Consumer

edward

Having been scammed for a significant amount I felt a range of emotions from anger to stupidity & shame. CEL Solicitors handled my case with sensitivity & understanding based on experience & professional attitude so I would strongly recommend them.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for sharing your experience. We’re truly sorry to hear what you went through, but we’re glad we could support you with care and professionalism. Your recommendation means a lot to us, and we appreciate your kind words.

0
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Teafirelightgemd1868

Consumer

Teafirelightgemd1868

Paul provided me with excellent, courteous and useful information to take my fraud case further.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

0
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Mike Linsell

Consumer

Mike

I would thoroughly recommend CEL solicitors ‘Chaunteau Twort’ for your problems etc if you have been a victim of a scammer. Professional company, they know what is going on to many victims. Trustworthy and economical company.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback.

0
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Profile image of Lakmal Nanayakkara

Lakmal Nanayakkara

Consumer

Lakmal

I am at the beginning of my journey with CEL but the problem with scam recovery there are a LOT of "Recovery Specialists" that appear to want to help you and ask for personal details so you can end up divulging personal information to these other organisations when they are a complete waste of time. Believe me after many months I had given up completely on ever recovering the money that has been stolen from me but Paul Carson of CEL Solicitors has been a professional fresh supportive breath of fresh air, I've yet to start collating my data for them to process but I am confident with Paul and CEL's help I can get back my lost savings after being a couple of years in a deep depression. I will report back on progress, wish me luck!

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you so much for sharing your experience and for your kind words about Paul and our team. Your trust means a great deal to us, and we’re here to make sure you feel safe, supported, and listened to every step of the way. You’re not alone in this, and we’ll do everything we can to help you recover what’s rightfully yours.

0
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Reviews

4.9 /5 16180 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about CEL Solicitors

The firm specialises in fraud, scam and recovery work (including crypto and personal injury follow‑up), demonstrating clear expertise and efficient case handling. Clients praise swift, informative onboarding, transparent fee explanations and regular updates. Valued soft skills include empathy, patience, non‑judgemental listening, professionalism, clear communication and reassurance; advisers are described as polite, caring, supportive and approachable, which helps reduce stress and restore clients’ confidence.

professional
empathetic
patient
helpful
reassuring
clear communication
trustworthy
efficient
responsive
non‑judgemental

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Straight Forward

Very brief and to the point. A pleasant conversation and heartening.

0
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Profile image of David Fletcher

David Fletcher

Verified
Fraud Law

Teview

Everyone so far has been very professional

0
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Profile image of Katie

Katie

Verified

Excellent help

Had paul carson as my advisor and he was excellent , very efficiant and very kind

0
Collected on: ReviewSolicitor collection source logo
Profile image of Paul

Paul

Verified
Fraud Law

Paul

Start is well so hopefully we go through all of it and get what we are here for ,also the conversation was good thank you for the support .

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to leave your feedback, we really appreciate it.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Patricia Rea-Woodhouse

Patricia Rea-Woodhouse

Verified
Fraud Law

Getting my money back

I spoke to Callum Williams, who was courteous and professional, asking the right questions without me feel ashamed. He made me feel I was in good hands explaining my eligibility for their service and inspired confidence in me that I would be able to get my money back eventually.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to share your experience about Callum, we will be sure to share your kind words with him.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of dona farrow

dona farrow

dona

Good service from Paul

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for you great feedback, we will be sure to share your kind words with Paul.

0
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Profile image of Okubay Tesfagabir

Okubay Tesfagabir

Okubay

Paul carson is helpful and polite man thanks

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback.

0
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Profile image of Hasnan Abdul

Hasnan Abdul

Hasnan

Paul was really nice and helped with my issue

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your lovely feedback.

0
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Profile image of William Augustus Davies

William Augustus Davies

William

A very professional team.. Callum Williams is excellent at what he does

0
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Profile image of Elizabeth Miller

Elizabeth Miller

Elizabeth

My first contact with CEL was Paul who was very pleasant and professional and put me at ease, would definitely recommend CEL

0
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