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CEL Solicitors

4.9 | 367 Reviews 367 Reviews | Accounting Fraud
17,192 Total Company Reviews info icon Accounting Fraud | info icon 17,192 Total Company Reviews Accounting Fraud | info icon 17,192 Total Company Reviews

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Accepting new clients

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 633955

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CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
15% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Lexcel - Practice Management Standard accreditation awarded to CEL Solicitors
Trading names:
• Cheshire Estate and Legal
• CEL Solicitors

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
15% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Lexcel - Practice Management Standard accreditation awarded to CEL Solicitors
Trading names:
• Cheshire Estate and Legal
• CEL Solicitors

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Consumer

Outstanding support

I was recently injured in work and to be quiet frank so nervous speaking to a solicitor, I called cel and was put through to a Beverley, not only was she 100% professional but made me feel human, if you have more than 1 of her your company is going to become an empire absolute diamond 💎

Legal experts tagged in
this review

Profile image of Ray Bonehill

Ray Bonehill

Consumer

Ray

I approached CEL Solicitors for support at which time my case was assigned to Chaunteau Twort. She has given me excellent support so far and I would recommend her to anyone requiring professional support. Thank you Chaunteau.

Legal experts tagged in
this review

Meet the team of CEL Solicitors

Meet the team of CEL Solicitors

Contact & Locations - CEL Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–16:30
Saturday (Closed)
Sunday (Closed)

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Reviews

4.9 /5 367 Reviews
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Star rating
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Rating

Review Source

Clients say

What clients say about CEL Solicitors

Clients praise the firm for its expertise in scam and fraud recovery, financial loss claims, bank complaints and related legal support, with some also noting help on landlord and accident matters. Reviews highlight clear guidance, thorough explanations and a strong understanding of complex cases. Clients particularly value the team’s professionalism, empathy, patience, responsiveness and reassuring manner, saying they feel listened to, supported and kept well informed throughout the process.

Friendly staff
Clear explanations
Professional service
Empathetic support
Patient listeners
Prompt response
Helpful guidance
Reassuring advice
Thorough communication
Easy process

ReviewSolicitors Review List

Profile image of Dodi Mallick

Dodi Mallick

Verified
Fraud Law

Excellent

It's been lovely to had a conversation with Mr Paul Carson. He is very professional, informative and knowledgeable exactly what client wants to express. I am very happy to talk with him regarding my case.

Legal experts tagged in
this review

0
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Profile image of Menette katjivirue

Menette katjivirue

Verified
Fraud Law

Paul Adviser Thank you

he helped me a lot today he is very helpful kind caring person thank you Paul

Legal experts tagged in
this review

0
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Profile image of Anonymous

Anonymous

Verified
Fraud Law

Excellent introduction

Mark was patient in my explanations of the history of my request and very clear in answering my questions. The process was straightforward and prompt..

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this review

0
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Profile image of Anonymous

Anonymous

Verified
Fraud Law

Cel Solicitors Liverpool

Callum Williams from Cel Solicitors took my call and was very professional and sympathetic to the awful trading scam I have recently been through.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your kind review. We know that Callum will be very happy for the feedback

0
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Profile image of Darren

Darren

Verified
Fraud Law

Make the call, I was worried about my case. Paul was understanding kind and considerate

Paul calmly explained my next steps available to me in my legal case. Reassured me that I was in safe hands with the firm

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your kind review. We're glad Paul was able to offer reassurance.

0
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Other Reviews

Profile image of Hamid Elba

Hamid Elba

Hamid

With CJ Sharkey, the service has been helpful and proactive in assisting me to recover the money I lost to scammers; he has consistently reached out to request information or ask me to resend emails containing the documents needed to proceed. I look forward to receiving some good news about my case soon. Thank you.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your kind review

0
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Profile image of Mariam Ipogha

Mariam Ipogha

Mariam

Beverly Owusu-Ansah attended to me regarding my fraud case, and I was very pleased with the service I received. She was professional, patient and supportive throughout the process. She explained things clearly, listened to my concerns and made me feel that my case was being handled properly. I really appreciate her help and would happily recommend CEL Solicitors based on my experience with Beverly.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your kind review. We know Beverly will be delighted with your feedback.

0
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Profile image of Darren Walsh

Darren Walsh

Darren

Paul calmly explained my next steps available to me in my Fraud case. Reassured me that I was in safe hands with the firm

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you, we really appreciate the feedback.

0
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Profile image of Sylvester Aniekwilo

Sylvester Aniekwilo

Sylvester

I fell victim to a sham marketing agency and I spoke to CEL Solicitors. My case handler, CJ Sharkey, explained the process of getting things sorted, in plain English, He was easy to communicate with and responded to my emails promptly. The service was professional, empathetic and made a stressful situation appear easy to navigate. Than you CEL.

0
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Profile image of naledi ide

naledi ide

naledi

Beverly has been my first contact after loosing a lot of money to a business scam’ She has been open about the process, and what to expect. Beverly has been professional and easy to speak to.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback about Beverly.

0
Collected on: Google collection source logo

Reviews

4.9 /5 17192 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about CEL Solicitors

Clients praise the firm for its expertise in scam and fraud recovery, financial loss claims, bank complaints and related legal support, with some also noting help on landlord and accident matters. Reviews highlight clear guidance, thorough explanations and a strong understanding of complex cases. Clients particularly value the team’s professionalism, empathy, patience, responsiveness and reassuring manner, saying they feel listened to, supported and kept well informed throughout the process.

Friendly staff
Clear explanations
Professional service
Empathetic support
Patient listeners
Prompt response
Helpful guidance
Reassuring advice
Thorough communication
Easy process

ReviewSolicitors Review List

Profile image of Dodi Mallick

Dodi Mallick

Verified
Fraud Law

Excellent

It's been lovely to had a conversation with Mr Paul Carson. He is very professional, informative and knowledgeable exactly what client wants to express. I am very happy to talk with him regarding my case.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Good experience

I had an extremely speedy response from my on-line enquiry, and Mark Twist's friendly and calm manner made the experience very straight forward.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Menette katjivirue

Menette katjivirue

Verified
Fraud Law

Paul Adviser Thank you

he helped me a lot today he is very helpful kind caring person thank you Paul

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sharmil

Sharmil

Verified

Excellent service received from Yasmin

Yasmin has been very kind, polite and was willing to listen. She has given me emotional support. I am thankful to you for employing a team member like Yasmin. Thank you very much Yasmin.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Fraud Law

Excellent introduction

Mark was patient in my explanations of the history of my request and very clear in answering my questions. The process was straightforward and prompt..

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of ben seridi

ben seridi

ben

I was very satisfied to talk to mr Paul carson a member of CEL Solicitor was clearly explanation polite and full details thanks again Paul carson for your effort

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this review

0
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Profile image of Hayley McWilliam

Hayley McWilliam

Hayley

Friendly staff was very polite and helpful and explained everything that was to happen next Paul Carson made me feel at

Legal experts tagged in
this review

0
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Profile image of Robert Newsam

Robert Newsam

Robert

First point of contact was with Matthew who was professional and understanding with my predicament he explained how things worked and he also explained his company's fees which I found to be reasonable and I am happy for CEL Solicitors to represent me.

Legal experts tagged in
this review

0
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Profile image of Hamid Elba

Hamid Elba

Hamid

With CJ Sharkey, the service has been helpful and proactive in assisting me to recover the money I lost to scammers; he has consistently reached out to request information or ask me to resend emails containing the documents needed to proceed. I look forward to receiving some good news about my case soon. Thank you.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your kind review

0
Collected on: Google collection source logo
Profile image of Rachel Wood

Rachel Wood

Rachel

Callum Williams who took my call was very professional and sympathetic to what I have recently been through and the distress it has caused me. I am hoping Cel Solicitors can get a positive outcome for me.

A representative from Cheshire Estate And Legal Limited responded to this review

We are very glad to hear that Callum was able to assist you

0
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