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CEL Solicitors

4.9 | 375 Reviews 375 Reviews | Recovery
17,283 Total Company Reviews info icon Recovery | info icon 17,283 Total Company Reviews Recovery | info icon 17,283 Total Company Reviews

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Accepting new clients

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 633955

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CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
15% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Lexcel - Practice Management Standard accreditation awarded to CEL Solicitors
Trading names:
• Cheshire Estate and Legal
• CEL Solicitors

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
15% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Lexcel - Practice Management Standard accreditation awarded to CEL Solicitors
Trading names:
• Cheshire Estate and Legal
• CEL Solicitors

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Consumer

Outstanding support

I was recently injured in work and to be quiet frank so nervous speaking to a solicitor, I called cel and was put through to a Beverley, not only was she 100% professional but made me feel human, if you have more than 1 of her your company is going to become an empire absolute diamond 💎

Legal experts tagged in
this review

Profile image of Ray Bonehill

Ray Bonehill

Consumer

Ray

I approached CEL Solicitors for support at which time my case was assigned to Chaunteau Twort. She has given me excellent support so far and I would recommend her to anyone requiring professional support. Thank you Chaunteau.

Legal experts tagged in
this review

Meet the team of CEL Solicitors

Meet the team of CEL Solicitors

Contact & Locations - CEL Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–16:30
Saturday (Closed)
Sunday (Closed)

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Reviews

4.9 /5 375 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about CEL Solicitors

Clients praise the firm’s expertise in fraud and scam recovery, including financial, investment and crypto-related claims, with some support on landlord and consumer matters. Reviews highlight strong case knowledge, clear explanations of next steps, thorough handling and prompt responses. Clients particularly value the team’s empathy, patience, professionalism and reassuring manner, alongside excellent communication, active listening and the ability to make stressful situations feel manageable. Many say the firm is approachable, supportive and dedicated to helping recover funds.

Helpful staff
Clear explanations
Professional service
Empathetic support
Prompt response
Patient guidance
Good communication
Approachable team
Knowledgeable advice
Reassuring support

ReviewSolicitors Review List

Profile image of Liamm

Liamm

Verified
Fraud Law

New case

Paul was brilliant, helping me set up a new case

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for you feedback, we really appreciate it.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

I believe the experience wasn’t genuine

Excellent customer service by Paul Carson, really helpful and accommodating regarding investigating a fraud scam by Stuart Burling and Mascap Group.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback about Paul, we really appreciate it.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Fraud Law

My claim

These solicitors are amazing. They listen & make you feel at ease. Just knowing someone is helping is a great feeling. They were recommended to me by my son. They're expertise & knowledge of this difficult situation I'm going through is a great comfort.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback, we will be sure to share your kind feedback with John and the team.

0
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Profile image of Dodi Mallick

Dodi Mallick

Verified
Fraud Law

Excellent

It's been lovely to had a conversation with Mr Paul Carson. He is very professional, informative and knowledgeable exactly what client wants to express. I am very happy to talk with him regarding my case.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your kind review.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Menette katjivirue

Menette katjivirue

Verified
Fraud Law

Paul Adviser Thank you

he helped me a lot today he is very helpful kind caring person thank you Paul

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your kind words.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of David Hill

David Hill

David

I am so far very happy with CJ sharkey at CEL Solicitors for helping me with my case to recover money I have lost to scammers.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback about CJ, we really appreciate it.

0
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Profile image of Ola B

Ola B

Ola

I recently spoke with Callum at CEL Solicitors regarding a scam that happened to me, and I couldn’t have asked for a more helpful and supportive experience. Callum was extremely patient, understanding, and professional throughout our conversation. He took the time to listen to what had happened, explained things clearly, and made me feel reassured during what was quite a stressful situation. I really appreciated his kindness and willingness to help. Excellent customer service and a real credit to CEL Solicitors. Thank you, Callum, for your time and support.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your kind words. We know Callum will be delighted to know that he was able to support you

0
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Profile image of Hamid Elba

Hamid Elba

Hamid

With CJ Sharkey, the service has been helpful and proactive in assisting me to recover the money I lost to scammers; he has consistently reached out to request information or ask me to resend emails containing the documents needed to proceed. I look forward to receiving some good news about my case soon. Thank you.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your kind review

0
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Profile image of Mariam Ipogha

Mariam Ipogha

Mariam

Beverly Owusu-Ansah attended to me regarding my fraud case, and I was very pleased with the service I received. She was professional, patient and supportive throughout the process. She explained things clearly, listened to my concerns and made me feel that my case was being handled properly. I really appreciate her help and would happily recommend CEL Solicitors based on my experience with Beverly.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your kind review. We know Beverly will be delighted with your feedback.

0
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Profile image of Darren Walsh

Darren Walsh

Darren

Paul calmly explained my next steps available to me in my Fraud case. Reassured me that I was in safe hands with the firm

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you, we really appreciate the feedback.

0
Collected on: Google collection source logo

Reviews

4.9 /5 17283 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about CEL Solicitors

Clients praise the firm’s expertise in fraud and scam recovery, including financial, investment and crypto-related claims, with some support on landlord and consumer matters. Reviews highlight strong case knowledge, clear explanations of next steps, thorough handling and prompt responses. Clients particularly value the team’s empathy, patience, professionalism and reassuring manner, alongside excellent communication, active listening and the ability to make stressful situations feel manageable. Many say the firm is approachable, supportive and dedicated to helping recover funds.

Helpful staff
Clear explanations
Professional service
Empathetic support
Prompt response
Patient guidance
Good communication
Approachable team
Knowledgeable advice
Reassuring support

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Customet service

Paul Carson was a good listener, he was also good at explaining. Hopefully i would get a positive response

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Professional Negligence

Great help

Fast and effective service. Callum was helpful and understanding - he explained everything carefully.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback about Callum.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Liamm

Liamm

Verified
Fraud Law

New case

Paul was brilliant, helping me set up a new case

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for you feedback, we really appreciate it.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Shireen

Shireen

Verified
Personal Injury

Mr Shireen

It was a very good service. The conversation was so clear and understandable, very polite and helpful. Thank hoh so much keep up the good work.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback, we will pass your kind words to Paul.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

I believe the experience wasn’t genuine

Excellent customer service by Paul Carson, really helpful and accommodating regarding investigating a fraud scam by Stuart Burling and Mascap Group.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback about Paul, we really appreciate it.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of patrick sharpe

patrick sharpe

patrick

Been absolutely great cj sharkey has kept me well informed would strongly suggest using cel solicitors

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback.

0
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Profile image of yinka dada

yinka dada

yinka

I had a call with Paul Carson; through our conversation he was professional and guided me through the process I needed to follow. He was quite reassuring which is what I needed. Honestly there is this stigmatisation that comes with being a victim of scam, it takes someone understanding and professional to relate with you and get you to answer the questions the right way.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback, we really appreciate it.

0
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Profile image of Nigel Entwistle

Nigel Entwistle

Nigel

Fast and effective service. Callum was helpful and understanding - he explained everything carefully.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback about Callum.

0
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Profile image of P B

P B

A client

John okeefe made this phonecall very easy he was very understanding and helped me alot

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback about John.

0
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Profile image of Liamm Scribbins

Liamm Scribbins

Liamm

Dealt with my new case well, thank you Paul

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback.

0
Collected on: Google collection source logo

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