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CEL Solicitors

4.9 | 82 Reviews 82 Reviews | Housing & Property
16,180 Total Company Reviews info icon Housing & Property | info icon 16,180 Total Company Reviews Housing & Property | info icon 16,180 Total Company Reviews

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Accepting new clients

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 633955

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CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to CEL Solicitors
Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Trading names:
Cheshire Estate and Legal

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to CEL Solicitors
Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Trading names:
Cheshire Estate and Legal

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Neil

Neil

Fraud Law

Neil

"Thoroughly recommend CEL. Got money back for me from a scam that I thought I had lost for good. They were very efficient and caring from the start and kept me informed all the way through the process. Natasha Mason was brilliant and couldn't praise her enough. My thanks to all involved in recovering"

Profile image of Joh

Joh

Consumer

Joh

"After submitting my report, Paul responded immediately and offered very friendly, helpful service. His professionalism and quick action really stood out and made a stressful situation much smoother. Highly appreciated."

Contact & Locations - CEL Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–16:30
Saturday (Closed)
Sunday (Closed)

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Reviews

4.9 /5 82 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about CEL Solicitors

The firm specialises in fraud, scam and recovery work (including crypto and personal injury follow‑up), demonstrating clear expertise and efficient case handling. Clients praise swift, informative onboarding, transparent fee explanations and regular updates. Valued soft skills include empathy, patience, non‑judgemental listening, professionalism, clear communication and reassurance; advisers are described as polite, caring, supportive and approachable, which helps reduce stress and restore clients’ confidence.

professional
empathetic
patient
helpful
reassuring
clear communication
trustworthy
efficient
responsive
non‑judgemental

ReviewSolicitors Review List

Profile image of Muhammad jahangir

Muhammad jahangir

Verified
Consumer

Highly recommended clients dealing

I talk to Paul from cel solicitors his dealing indicates his professionalism and command in his area I recommend him for his approach

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback.

0
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Michael Owusu-kyereko

Verified
Consumer

Helpful

Great communication and positive energy from Callum Willams from Cel Solicitors’s

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback.

0
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Profile image of Anonymous

Anonymous

Verified
Consumer

Lost and regain

Having putting in my claim Paul Carson, has been very intrumental in providing the necessary guidance and understanding in what has happen to me and how the team strive to getting back what there customers have lost.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to leave your feedback, we appreciate the kind words you have said about Paul.

0
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Anonymous

Verified
Financial Crime Law

Excellent service

Excellent service. Explained what would happen going forward

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback, it is lovely to know that you feel supported.

0
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Anonymous

Verified
Consumer

Good first meeting

I contacted this solicitor firm about an issue I had, they were more than happy to help solve my problem and take on my case. The person I spoke with was Callum Williams, he couldn't be more helpful.

Solicitors tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback.

0
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Other Reviews

Profile image of Muhammad Furqan Ahmad

Muhammad Furqan Ahmad

Muhammad

CEL Solicitors are a great team of professionals speciallay Mr. Ciaran Sharkey. He is handling my case very well with a professional manner.

0
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Shana Brown

Consumer

Shana

My solicitor Wendy has been an absolute help. She reached out to the relevant persons to ensure that I got my money back. She was consistent, transparent and kept me in the loop of everything!

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to leave your great feedback about Wendy, we will be sure to pass this to her. We are pleased to hear that you were able to recover your money. Thank you for choosing CEL Solicitors.

0
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Heather Mackay

Consumer

Heather

Faye Hornby was very helpful and shared all the relevant information

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback.

0
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Nigel Davison

Consumer

Nigel

Very approachable and understanding. Very clear to explain the process.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback.

0
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sally brown

Consumer

sally

Helpful knowledge

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback.

0
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Reviews

4.9 /5 16180 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about CEL Solicitors

The firm specialises in fraud, scam and recovery work (including crypto and personal injury follow‑up), demonstrating clear expertise and efficient case handling. Clients praise swift, informative onboarding, transparent fee explanations and regular updates. Valued soft skills include empathy, patience, non‑judgemental listening, professionalism, clear communication and reassurance; advisers are described as polite, caring, supportive and approachable, which helps reduce stress and restore clients’ confidence.

professional
empathetic
patient
helpful
reassuring
clear communication
trustworthy
efficient
responsive
non‑judgemental

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Straight Forward

Very brief and to the point. A pleasant conversation and heartening.

0
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Profile image of David Fletcher

David Fletcher

Verified
Fraud Law

Teview

Everyone so far has been very professional

0
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Profile image of Katie

Katie

Verified

Excellent help

Had paul carson as my advisor and he was excellent , very efficiant and very kind

0
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Profile image of Paul

Paul

Verified
Fraud Law

Paul

Start is well so hopefully we go through all of it and get what we are here for ,also the conversation was good thank you for the support .

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to leave your feedback, we really appreciate it.

0
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Profile image of Patricia Rea-Woodhouse

Patricia Rea-Woodhouse

Verified
Fraud Law

Getting my money back

I spoke to Callum Williams, who was courteous and professional, asking the right questions without me feel ashamed. He made me feel I was in good hands explaining my eligibility for their service and inspired confidence in me that I would be able to get my money back eventually.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for taking the time to share your experience about Callum, we will be sure to share your kind words with him.

0
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Other Reviews

Profile image of dona farrow

dona farrow

dona

Good service from Paul

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for you great feedback, we will be sure to share your kind words with Paul.

0
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Profile image of Okubay Tesfagabir

Okubay Tesfagabir

Okubay

Paul carson is helpful and polite man thanks

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback.

0
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Profile image of Hasnan Abdul

Hasnan Abdul

Hasnan

Paul was really nice and helped with my issue

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your lovely feedback.

0
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Profile image of William Augustus Davies

William Augustus Davies

William

A very professional team.. Callum Williams is excellent at what he does

0
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Profile image of Elizabeth Miller

Elizabeth Miller

Elizabeth

My first contact with CEL was Paul who was very pleasant and professional and put me at ease, would definitely recommend CEL

0
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