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CEL Solicitors

4.9 | 123 Reviews 123 Reviews | Accidents in the Home You Rent
17,283 Total Company Reviews info icon Accidents in the Home You Rent | info icon 17,283 Total Company Reviews Accidents in the Home You Rent | info icon 17,283 Total Company Reviews

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Accepting new clients

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 633955

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CEL Solicitors |
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CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.8/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Lexcel - Practice Management Standard accreditation awarded to CEL Solicitors
Trading names:
• Cheshire Estate and Legal
• CEL Solicitors

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

CEL Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
15% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

CEL Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to CEL Solicitors
The Law Society accreditation awarded to CEL Solicitors
Lexcel - Practice Management Standard accreditation awarded to CEL Solicitors
Trading names:
• Cheshire Estate and Legal
• CEL Solicitors

Description

CEL Solicitors is a family-run, Liverpool-based law firm offering nationwide legal support across a wide range of consumer claims. We’ve helped recover over £150 million for victims of fraud and scams, and supported over 3,000 tenants living in housing disrepair to secure vital repairs and more than £6.9 million in compensation. We work on a no-win, no-fee basis to ensure access to justice is available to everyone, regardless of their circumstances or financial situation. Our expert solicitors also handle personal injury, professional negligence, tenancy deposit disputes, and other consumer-related cases. We’re proud to be the UK’s #1 consumer law firm on ReviewSolicitors, known for compassionate support and relentless client care.

Rankings by area of expertise

The rankings below show the areas of expertise that CEL Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Consumer

Outstanding support

I was recently injured in work and to be quiet frank so nervous speaking to a solicitor, I called cel and was put through to a Beverley, not only was she 100% professional but made me feel human, if you have more than 1 of her your company is going to become an empire absolute diamond 💎

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Ray Bonehill

Consumer

Ray

I approached CEL Solicitors for support at which time my case was assigned to Chaunteau Twort. She has given me excellent support so far and I would recommend her to anyone requiring professional support. Thank you Chaunteau.

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Meet the team of CEL Solicitors

Meet the team of CEL Solicitors

Contact & Locations - CEL Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–16:30
Saturday (Closed)
Sunday (Closed)

CEL Solicitors, 20 Chapel Street, Liverpool, Merseyside, L3 9AG

Reviews

4.9 /5 123 Reviews
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Clients say

What clients say about CEL Solicitors

Clients praise the firm’s expertise in fraud and scam recovery, including financial, investment and crypto-related claims, with some support on landlord and consumer matters. Reviews highlight strong case knowledge, clear explanations of next steps, thorough handling and prompt responses. Clients particularly value the team’s empathy, patience, professionalism and reassuring manner, alongside excellent communication, active listening and the ability to make stressful situations feel manageable. Many say the firm is approachable, supportive and dedicated to helping recover funds.

Helpful staff
Clear explanations
Professional service
Empathetic support
Prompt response
Patient guidance
Good communication
Approachable team
Knowledgeable advice
Reassuring support

ReviewSolicitors Review List

Profile image of Shireen

Shireen

Verified
Personal Injury

Mr Shireen

It was a very good service. The conversation was so clear and understandable, very polite and helpful. Thank hoh so much keep up the good work.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback, we will pass your kind words to Paul.

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Jon

Verified
Consumer

Accident at work

Paul.was very helpful in completing my form much appreciated

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this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback.

0
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Charlotte Deacon

Verified
Personal Injury

Injury

Very helpful and very understandable Listen to everything I explain and great knowledge and information

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback, we really appreciate it.

0
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Anonymous

Verified
Personal Injury

Highly recommended

John O'Keefe handled my case really quickly and efficiently. I would definitely recommend

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

0
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Darren

Verified

Car accident

Paul carson Seemed very helpful perlite wel mannered very determined in helping me

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this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback.

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Other Reviews

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Andrew Husband

Personal Injury

Andrew

Was great and got all my details of that accident and ready to get the claim under way

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback.

0
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Michael Hollingworth

Housing & Property

Michael

Paul carrson supported at my lowest when my landlord turned on me after tripping and falling on his property

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Carol Campbell

Personal Injury

Carol

I have never at use a solicitor before. I had a accident no fault of my own so I googled local solicitors in Liverpool. Sell came up so I tried them first time. They were very helpful and explained everything that it wouldn't cost me anything to put in a claim

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

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Lisa Stokes

Personal Injury

Lisa

Amazing 🤩 I rang CEL regarding a medical negligence complaint and have dealt with them previously and they were incredibly helpful This situation regarding negligence has changed my life from a delay in a cancer diagnosis and spoke to Paul Carson he was incredibly helpful understanding and just kind to which he made my entire situation seem important and I’m happy that they are taking my case on to get this dealt with and help me as I cannot work life has changed so much that I’ll never be me again and the help they could get me will ultimately help this change and ease my situation A huge thank you to Paul door making things happen and being human x

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback about Paul, we will be sure to share your kind words with him. We are truly sorry to hear what you have been through, and we wish you the best of luck with your claim.

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vali suleman

Consumer

vali

An experienced people are working at this practice and in my case I was kept informed from start to finish . My case handler has kept me informed and contactable . Although it was a slow process but because the third party was taking time to respond and my case handler pushed them to respond. Once the defendant admitted the liability and I was informed by my case handler straight away and arranged all necessary paper work right from obtaining the medical reports/ consent forms signed and sent to my GP and preparing medical reports from the professional medics and after my approval it was sent to the defendant. I was taken care from start to the conclusion! I would recommend this practice for their potential accidents issues to be dealt with care and professionally . Thank you for looking after me !!🕋🙏

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback, we really appreciate it. We will be sure to share your feedback with the team.

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Reviews

4.9 /5 17283 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about CEL Solicitors

Clients praise the firm’s expertise in fraud and scam recovery, including financial, investment and crypto-related claims, with some support on landlord and consumer matters. Reviews highlight strong case knowledge, clear explanations of next steps, thorough handling and prompt responses. Clients particularly value the team’s empathy, patience, professionalism and reassuring manner, alongside excellent communication, active listening and the ability to make stressful situations feel manageable. Many say the firm is approachable, supportive and dedicated to helping recover funds.

Helpful staff
Clear explanations
Professional service
Empathetic support
Prompt response
Patient guidance
Good communication
Approachable team
Knowledgeable advice
Reassuring support

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Customet service

Paul Carson was a good listener, he was also good at explaining. Hopefully i would get a positive response

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback.

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Profile image of Anonymous

Anonymous

Verified
Professional Negligence

Great help

Fast and effective service. Callum was helpful and understanding - he explained everything carefully.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback about Callum.

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Profile image of Liamm

Liamm

Verified
Fraud Law

New case

Paul was brilliant, helping me set up a new case

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for you feedback, we really appreciate it.

0
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Shireen

Verified
Personal Injury

Mr Shireen

It was a very good service. The conversation was so clear and understandable, very polite and helpful. Thank hoh so much keep up the good work.

Legal experts tagged in
this review

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback, we will pass your kind words to Paul.

0
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Profile image of Anonymous

Anonymous

Verified

I believe the experience wasn’t genuine

Excellent customer service by Paul Carson, really helpful and accommodating regarding investigating a fraud scam by Stuart Burling and Mascap Group.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback about Paul, we really appreciate it.

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Other Reviews

Profile image of patrick sharpe

patrick sharpe

patrick

Been absolutely great cj sharkey has kept me well informed would strongly suggest using cel solicitors

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback.

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Profile image of yinka dada

yinka dada

yinka

I had a call with Paul Carson; through our conversation he was professional and guided me through the process I needed to follow. He was quite reassuring which is what I needed. Honestly there is this stigmatisation that comes with being a victim of scam, it takes someone understanding and professional to relate with you and get you to answer the questions the right way.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your brilliant feedback, we really appreciate it.

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Profile image of Nigel Entwistle

Nigel Entwistle

Nigel

Fast and effective service. Callum was helpful and understanding - he explained everything carefully.

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback about Callum.

0
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P B

A client

John okeefe made this phonecall very easy he was very understanding and helped me alot

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your great feedback about John.

0
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Liamm Scribbins

Liamm

Dealt with my new case well, thank you Paul

A representative from Cheshire Estate And Legal Limited responded to this review

Thank you for your feedback.

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