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Lilac Law Ltd

4.9 | 60 Reviews 60 Reviews | Commercial Property
553 Total Company Reviews info icon Commercial Property | info icon 553 Total Company Reviews Commercial Property | info icon 553 Total Company Reviews

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Accepting new clients

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8011023

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Lilac Law Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
Value for money: 95%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Lilac Law Ltd are accredited by

The Law Society accreditation awarded to Lilac Law Ltd
Conveyancing Quality Scheme accreditation awarded to Lilac Law Ltd
STEP accreditation awarded to Lilac Law Ltd

Description

At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood. Lilac Law stands as your dedicated partner in both conveyancing and private client excellence. Our team of expert lawyers handles all aspects of your property transactions, from buying and selling to navigating complex legal issues like compliance with the Building Safety Act 2022. Our experienced private client team handle Wills, Powers of Attorney, Probate, Court of Protection and Trust work with the sensitivity these matters require. We ensure clarity and efficiency at every step, protecting your interests with tailored legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Lilac Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Lilac Law Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Lilac Law Ltd are accredited by

The Law Society accreditation awarded to Lilac Law Ltd
Conveyancing Quality Scheme accreditation awarded to Lilac Law Ltd
STEP accreditation awarded to Lilac Law Ltd

Description

At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood. Lilac Law stands as your dedicated partner in both conveyancing and private client excellence. Our team of expert lawyers handles all aspects of your property transactions, from buying and selling to navigating complex legal issues like compliance with the Building Safety Act 2022. Our experienced private client team handle Wills, Powers of Attorney, Probate, Court of Protection and Trust work with the sensitivity these matters require. We ensure clarity and efficiency at every step, protecting your interests with tailored legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Lilac Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Wills and LPA

Natalie was excellent and extremely professional she was understanding and explained everything with care and consideration something which I thought would be a daunting task made incredibly easy by Natalie I would recommend her to everyone! John and Norma

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Julian

Verified
Housing & Property

Outstanding Service from Stephanie Iddon and the Team at Lilac Law

​I cannot thank Stephanie Iddon and the team at Lilac Law enough for all their help with my Right to Buy purchase. From the very beginning of the process, the team was incredibly professional and dedicated, setting a wonderful tone right from the start.

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Meet the team of Lilac Law Ltd

Meet the team of Lilac Law Ltd

Contact & Locations - Lilac Law Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Reviews

4.9 /5 60 Reviews
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Clients say

What clients say about Lilac Law Ltd

Client reviews praise the firm for conveyancing across house purchases and sales, first homes, remortgages, probate matters, leasehold work, shared ownership, auctions and right to buy cases. Clients value the team’s strong legal knowledge, thorough checks and efficient handling of transactions, often completing ahead of expectation. Soft skills are a clear strength: staff are described as patient, approachable, supportive, reassuring and friendly, with prompt replies, clear explanations and regular updates. Many clients say the service made a stressful process feel smooth, straightforward and well supported.

Patient support
Clear communication
Prompt replies
Professional service
Helpful guidance
Regular updates
Efficient process
Thorough advice
Friendly approach
Stress free

ReviewSolicitors Review List

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Sandra McNulty

Verified
Housing & Property

Great solicitors!

This is the second time I have used Lilac Law for conveyancing and they were amazing both times. They kept in touch, and kept me up to date every step of the way.

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from Lilac Law Ltd

Choosing Lilac Law for a second time is a wonderful endorsement in itself, Sandra. We are pleased that you continued to feel well supported and informed throughout your conveyancing matter. Thank you for your continued trust.

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Anonymous

Verified
Housing & Property

Remortgage

Very efficient and responsive throughout the process

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from Lilac Law Ltd

We are so happy to hear that you had a wonderful experience with us. Your feedback is invaluable to us, and we appreciate you taking the time to share it.

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Anonymous

Verified
Housing & Property

Conveyancer review

A fantastic service from Lilac Law, Steph was very helpful, kept me fully informed and was very happy to answer any questions. She made a stressful process much easier to deal with. I’m very grateful and would highly recommend.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for sharing your experience! We are delighted to hear that Steph made a stressful process so much easier for you with her clear communication and helpful guidance. Thank you for choosing our firm and for recommending us so highly!

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Dan C.

Housing & Property

House Purchase

We recently completed on a house purchase which was overseen by Ethan Murray of your firm. The service we received from Ethan exhibited such a high degree of professionalism, excellence and tact that I cannot help but praise him. Truth be told, before beginning the conveyancing process, friends and family often told me how slow and tedious solicitors can sometimes be when dealing with conveyancing, I personally think that most of this stems from an ignorance the general public have on the complexities involved, but nonetheless, all I can say to people I talk to is: that was not my experience. Ethan consistently updated us, sometimes multiple times a week, even just to say that he had chased the vendors legal team, when questions arose, he answered them, jargon-free, and explained matters with clarity. Ethan, in my view, is a credit to not only your firm, but the profession at large. I genuinely wish him a very bright and prosperous future ahead, it has been a pleasure dealing with him. Indeed, I will be contacting him in the not too distance future about getting a couple of wills drafted for myself and my wife.

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Keith Malcolm Hull

Verified
Housing & Property

remorgage

I would have appreciated an initial phone call to introduce yourselves as i did not know you were going to act on our behalf.

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from Lilac Law Ltd

We will use your valuable feedback to improve our onboarding process for future clients. We hope everything is now in order with your remortgage, Keith, and we wish you the very best.

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Other Reviews

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Shaun Ferguson (Fergy260)

Housing & Property

Shaun

I can't recommend Lilac Law enough, having used Ben for my recent purchase. He kept me informed throughout managing my expectations, the rest of the team where extremely helpful. Service received was as described at the outset, extremely pleased.

Legal experts tagged in
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from Lilac Law Ltd

Thank you, Shaun, for your kind feedback. We’re delighted to hear that Ben and the team kept you well informed throughout your purchase and managed your expectations clearly.

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Daniel Parker

Housing & Property

Daniel

Recently brought a house, Craig at lilac Law managed throughout, he was incredibly helpful, knowledgeable and got the mortgage through in record time. High recommended

Legal experts tagged in
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from Lilac Law Ltd

Thank you for the high recommendation, Daniel! We are thrilled to hear that Craig helped make your home purchase such a success. Getting a mortgage through in record time is no small feat, and we’re glad his expertise and efficiency made the process smoother for you. We’ll be sure to pass your kind words along to him!

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Matt Kerrell

Matt

Originally gave 4 stars as honest review for house purchase completed in Dec 25. Since we moved in we found the garage / garage loft / and house ws full of stuff that was detailed by both party solicitors to be removed. Ben originally asked for photos, itemised lists, skip invoice and evidence of email trails about what was agreed. Completed all this over Christmas to then be told by Ben that they are not that kind of solicitor and would have to go through another law firm to claim for skip hire to remove the goods of the house and possibl small claims. Total waste of my time. There is a contract professionally written for a reason. For it to then be broken and the professional to basically wash their hands of it is very bad after care in my opinion after i had paid for their service.

Hi Matt, a contract dispute unfortunately doesn't fall under the remit of a conveyancing solicitor when the other party refuses to negotiate willingly as it then becomes a litigious dispute requiring further action through the courts. Our terms of business clearly explains the work covered in your conveyancing transaction which excludes litigation as with any conveyancing service and we note for the conveyancing work you were happy with our service in your previous review. We naturally have no control over the seller conduct in how they leave their property. If you wish to contact us further to discuss please email or call us.

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Reviews

4.9 /5 553 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lilac Law Ltd

Client reviews praise the firm for conveyancing across house purchases and sales, first homes, remortgages, probate matters, leasehold work, shared ownership, auctions and right to buy cases. Clients value the team’s strong legal knowledge, thorough checks and efficient handling of transactions, often completing ahead of expectation. Soft skills are a clear strength: staff are described as patient, approachable, supportive, reassuring and friendly, with prompt replies, clear explanations and regular updates. Many clients say the service made a stressful process feel smooth, straightforward and well supported.

Patient support
Clear communication
Prompt replies
Professional service
Helpful guidance
Regular updates
Efficient process
Thorough advice
Friendly approach
Stress free

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Very grateful

Dawn was very patient with me when I had lots of questions and was nervous about my selling of a house through probate. She spoke to me professionally but also with an aura of casual chat which made everything a lot more comfortable. I’m really happy she was put on my case.

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Ashwin Masimade

Verified
Housing & Property

Prompt, proactive and good communication

Susie was proactive and very proud in progressing the case. Communications were clear and regular. My sale was completed much sooner that expected.

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Leane Mills

Verified
Housing & Property

First time buyer very happy

Dawn looked after me and explained things I didn’t understand or wasn’t familiar with and kept me up to date. I didn’t anticipate it would take as long as it did but don’t believe that was due to any fault on Lilac Law’s part. My emails or calls were responded to promptly and any delay reasoned.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for your feedback, Leane. We’re glad Dawn made your first home purchase easier to navigate with clear explanations and regular updates. We wish you all the best in your new home.

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Ben Levi Cornock

Verified
Housing & Property

Review

Was good communication and any questions I had got answered, good value for money and pretty quick.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for your feedback, Ben. We’re glad you found our service efficient, good value and supported by clear communication. We appreciate you choosing our firm.

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Tom Nash

Verified
Housing & Property

Great experience

Very professional, thorough service and offered good advice and support during the process. Would definitely recommend to others.

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this review

from Lilac Law Ltd

Thank you for your kind feedback, Tom. We’re glad you felt well advised and supported throughout the process. Your recommendation is greatly appreciated.

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Other Reviews

Profile image of Michael Sakyi

Michael Sakyi

Michael

Gemma, Collette and the team have been great, friendly, helpful, informative and accessible.

Legal experts tagged in
this review

from Lilac Law Ltd

We appreciate your feedback, Michael. It’s lovely to hear that Gemma, Collette and the team made you feel supported and well informed throughout. We’ll be sure to pass on your kind words to them.

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K Mccarthy

Housing & Property

A client

Lilac Law processed my house sale with great efficiency. Elaine Beamish provided excellent advice and communication throughout. Highly recommend

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from Lilac Law Ltd

Thank you for your recommendation. We’re glad Elaine provided clear advice and kept you informed throughout your house sale. Your feedback is much appreciated.

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Jonathan Walden

Jonathan

Susie was always helpful in providing guidance and explaining things to me

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you, Jonathan, for your feedback. We’re glad Susie provided clear guidance and helped you understand the process. Your comments are much appreciated.

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Kevin Kilduff

Housing & Property

Kevin

I had to do quite a bit of chasing via mails & calls during the process but we got there in the end! Thank you Lorna Ferguson!

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you, Kevin, for your feedback. We’re glad everything reached completion and appreciate your patience along the way. Lorna will be pleased to know you’ve recognised her efforts, and we’ll take your comments on board.

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Sam Jones

Housing & Property

Sam

I’m a first time buyer with no experience of the buying process. From the outset Lilac Law provided excellent support and communication with the process, and were invaluable agents in handling the various parties involved. Susie was exceptional throughout, and provided reassurance and effective support in the processes and also the complications that arose. Such complications may be applicable to all property purchases, but the experience and professionalism of Susie and Lilac Law shone through and kept me on track with the outcome I wanted. The online documentation, notification, and verification processes were easy to use and convenient. I recommend Lilac Law for property purchases.

Legal experts tagged in
this review

from Lilac Law Ltd

Congratulations on your first home! We’re delighted that Susie and the Lilac Law team helped you feel confident throughout the process, even when challenges arose. Thank you for your thoughtful feedback and recommendation.

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