Lilac Law Ltd logo

Lilac Law Ltd

4.9 | 72 Reviews 72 Reviews | Family Law
424 Total Company Reviews info icon Family Law | info icon 424 Total Company Reviews Family Law | info icon 424 Total Company Reviews

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Accepting new clients

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8011023

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Lilac Law Ltd |

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Lilac Law Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Lilac Law Ltd are accredited by

The Law Society accreditation awarded to Lilac Law Ltd
Conveyancing Quality Scheme accreditation awarded to Lilac Law Ltd

Description

At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood. Lilac Law stands as your dedicated partner in both conveyancing and private client excellence. Our team of expert lawyers handles all aspects of your property transactions, from buying and selling to navigating complex legal issues like compliance with the Building Safety Act 2022. Our experienced private client team handle Wills, Powers of Attorney, Probate, Court of Protection and Trust work with the sensitivity these matters require. We ensure clarity and efficiency at every step, protecting your interests with tailored legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Lilac Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Lilac Law Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Lilac Law Ltd are accredited by

The Law Society accreditation awarded to Lilac Law Ltd
Conveyancing Quality Scheme accreditation awarded to Lilac Law Ltd

Description

At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood. Lilac Law stands as your dedicated partner in both conveyancing and private client excellence. Our team of expert lawyers handles all aspects of your property transactions, from buying and selling to navigating complex legal issues like compliance with the Building Safety Act 2022. Our experienced private client team handle Wills, Powers of Attorney, Probate, Court of Protection and Trust work with the sensitivity these matters require. We ensure clarity and efficiency at every step, protecting your interests with tailored legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Lilac Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Lilac Law Ltd

Meet the team of Lilac Law Ltd

Contact & Locations - Lilac Law Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Reviews

4.9 /5 72 Reviews
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Rating

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Clients say

What clients say about Lilac Law Ltd

Clients praise the firm for specialist conveyancing, remortgage and residential property work, noting efficiency, technical competence and reliable handling of complex or time‑sensitive transactions. Valued soft skills include clear, prompt communication, approachability, patience (especially with first‑time buyers), professionalism, empathy and proactive follow‑through. Reviewers highlight responsiveness, attention to detail, digital/electronic convenience and a supportive, reassuring manner that reduces stress.

clear communication
very responsive
friendly staff
professional service
efficient process
attention to detail
proactive chasing
helpful guidance
stress‑reducing
digital onboarding

ReviewSolicitors Review List

Profile image of Avril and Peter Coombes

Avril and Peter Coombes

Verified
Wills, Trusts & Probate

Wills and Lasting Powers of Attorney

Timely and efficient service by Natalie Hogarth. Highly recommend

Solicitors tagged in
this review

from Lilac Law Ltd

Thank you so much for the wonderful review! Setting up Wills and Lasting Powers of Attorney are incredibly important steps to take, and we are absolutely delighted that Natalie made the process timely, efficient, and stress-free for you. Thank you for trusting us with your estate planning, Avril and Peter.

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John Steven Owens

Verified
Housing & Property

House sale

Victoria was very helpful and a pleasure to deal with

Legal experts tagged in
this review

from Lilac Law Ltd

Providing an approachable, helpful, and highly professional service is a core priority for our residential property team, and we are pleased that Victoria effectively demonstrated these standards throughout your transaction. Your feedback is greatly valued, and all the best for the future, John!

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Charlie

Verified
Housing & Property

Excellent Experience!

Excellent experience with Lilac Law throughout my first home purchase. Steph was always professional, approachable, and kept me well informed at every stage, making the whole process as smooth and stress-free as possible.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for choosing Lilac Law for your first property purchase, Charlie. We are thrilled you had such a seamless experience working with Steph and wish you all the very best as you settle into your new home.

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Laura Gridley

Verified
Housing & Property

Highly recommend

We couldn’t have asked for a better solicitor for our first home purchase. Ben was friendly, efficient, and kept everything moving while keeping us updated at every stage. We’d definitely recommend Lilac Law to anyone buying a home.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for the wonderful recommendation, Laura! We are thrilled to hear that Ben made your first home purchase such a smooth and efficient experience. Keeping our clients clearly updated at every stage is exactly what we strive for, and we are so glad he provided that peace of mind. Congratulations on your new home!

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M Lambert

Verified

Painless process and great communication

Stephanie was absolutely brilliant throughout, keeping me informed and up to date with the process. I would highly recommend Lilac Law and Stephanie in particular. Many thanks

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you so much for the brilliant review! We are delighted to hear that Stephanie kept you well-informed and updated throughout the entire process. Your high recommendation of both Lilac Law and Stephanie means the world to us. We truly appreciate your support!

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Other Reviews

Profile image of gaynor sartorius

gaynor sartorius

gaynor

I would highly recommend using this company for your legal support, the service was extremely swift. Susie Lennard dealt with my case and was professional, prompt and offered a genuine kindness and reassurance in her approach, my case was completed in a matter of weeks! Outstanding thank you!

from Lilac Law Ltd

Thank you so much for your wonderful review, Gaynor. Susie will be delighted to hear that her professionalism, promptness and reassuring approach made a positive difference during your case. If you need any further assistance in the future, please do not hesitate to get in touch.

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Catherine

Catherine

Excellent, professional service. Would highly recommend. Unlike any other solicitors we have used before. With a special thanks to Craig!

Lilac Law Ltd

Thank you so much, Catherine! We're delighted to hear you had such a positive experience with us. Craig will be thrilled to receive your special thanks. We really appreciate your recommendation!

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Reviews

4.9 /5 424 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lilac Law Ltd

Clients praise the firm for specialist conveyancing, remortgage and residential property work, noting efficiency, technical competence and reliable handling of complex or time‑sensitive transactions. Valued soft skills include clear, prompt communication, approachability, patience (especially with first‑time buyers), professionalism, empathy and proactive follow‑through. Reviewers highlight responsiveness, attention to detail, digital/electronic convenience and a supportive, reassuring manner that reduces stress.

clear communication
very responsive
friendly staff
professional service
efficient process
attention to detail
proactive chasing
helpful guidance
stress‑reducing
digital onboarding

ReviewSolicitors Review List

Profile image of Martin Norman  Bone

Martin Norman Bone

Verified

HOUSE SALE

WE HAVE JUST COMPLETED ON A HOUSE SALE THAT WAS MANAGED BY ELAINE AT LILAC LAW. WHAT NORMALLY IS A STRESSFUL EXPERIENCE HAS BEEN MADE ALMOST PAINLESS BY ELAINE AND THE TEAM. THEY HAVE COMMUNICATED WITH US ALL THE WAY THROUGH THE PROCESS AND HAVE ALWAYS BEEN AVAILABLE IF WE NEEDED TO SPEAK WITH THEM. THANK YOU TO EVERYONE AT LILAC LAW FOR A FIRST CLASS SERVICE.

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this review

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Profile image of Anonymous

Anonymous

Verified

Friendly service and easy communication!

Friendly service and easy communication from Susie!

Legal experts tagged in
this review

from Lilac Law Ltd

You really can't beat friendly service and stress-free communication! We are so glad Susie made everything feel easy and straightforward for you. Thanks so much for choosing us!

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Anonymous

Verified
Housing & Property

House purchase

Lilac Law have been nothing but extraordinary with helping me with my house purchase. I am beyond grateful for the help and support they offered. I’ll be forever grateful.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you so much for trusting us with your home purchase, and we wish you a lifetime of happiness in your new house!

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Keith Malcolm Hull

Verified
Housing & Property

remorgage

I would have appreciated an initial phone call to introduce yourselves as i did not know you were going to act on our behalf.

Legal experts tagged in
this review

from Lilac Law Ltd

We will use your valuable feedback to improve our onboarding process for future clients. We hope everything is now in order with your remortgage, Keith, and we wish you the very best.

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Profile image of Jey Wise

Jey Wise

Verified

Superb!

Steph took over our case and we felt a weight off of our shoulders! She was so communicative, friendly and helpful every step of the way.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for placing your trust in Steph and our firm. Please don't hesitate to reach back out if we can ever assist you again in the future. All the very best, Jey!

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Other Reviews

Profile image of Jordan Field

Jordan Field

Jordan

Unfortunately my experience of lilac law has been nothing short of shoddy. As first time buyers of a property it's not the easiest process to learn and understand. Our first real experience with them was being asked to sign and date a document to show our boundary line.The document barely showed the property and was cut off. Complete lack of attention to detail and no apology provided when questioned. Sadly this made the process more stressful as I no longer trusted anything they provided and with hindsight should have gone with a different solicitors. Unfortunately due to a bad survey the house purchase fell through and a frankly outrageous final invoice was issued. Fine whatever it is what it is. Then a month later I get an email saying sorry you still owe 192 pound. I queried this and have been told the price quoted didn't include vat. However this also does not add up which I'm about to further dispute. Lilac were recommended by tembo and this experience has tarnished not only my perception of themselves but also of the trustworthiness of Tembo themselves. NEW BUYERS BEWARE. My experience has been they have no care, no attention to detail and if you want someone to support you with the process, do not go with Lilac law

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Profile image of Umut Bektas

Umut Bektas

Housing & Property

Umut

Excellent service from Stephanie Iddon - Steph was reliable, responsive and worked with good humour throughout my sale process. Really grateful for her assistance on this matter and I would highly recommend working with her!

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for the fantastic recommendation, Umut! We're delighted that Steph made your sale process so smooth by being reliable, responsive, and working with great humour throughout. Your recommendation is greatly valued, and your kind words have been proudly passed along to Steph and the conveyancing team.

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Martina Churton

Martina

I recently used this firm for my house purchase and had a great experience throughout. Ben was particularly helpful—professional, responsive, and always clear in his communication. The whole process was handled efficiently, with regular updates and quick responses to any questions. It made what can be a stressful process feel straightforward and well managed. I’d happily recommend Ben and the team to anyone looking for reliable and professional services.

from Lilac Law Ltd

Dear Martina. Thank you for your kind feedback. We’re delighted to hear that Ben and the team provided a professional, responsive, and efficient service throughout your house purchase, and that clear communication and regular updates helped make the process feel straightforward and well managed. We really appreciate your recommendation.

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Profile image of Amin Afshar

Amin Afshar

Amin

Ben Clensy at Lilac Law has been great to deal with, helped with our completion and is very communicative. Overall my experience has been great. Ben has always responded to my phone calls or called me back very soon, unlike other solicitor's firms which are difficult to get through. We pushed to get the sale completed a couple of weeks earlier which Ben helped us to achieve. We were referred to Lilac Law by Tembo and I'm glad they did. The price of the service is reasonable. The onboarding was online so no paperwork to fill in which made it fast and easy. Completion and witness via DocuSign was a massive bonus, no having to print out tens of legalise pages, sign and mail them by hand. A small bit of feedback is after onboarding to send an email to the client to let them know you'll be in touch soon, and check the total for the figures for completion fees, which clients should be double checking anyway. Overall great service and highly recommended.

from Lilac Law Ltd

Thank you for your feedback and recommendation. We’re delighted to hear that Ben provided a communicative and proactive service, helping you achieve an earlier completion and making the process as smooth as possible. We appreciate your constructive suggestions, which we will certainly take on board as we continue to improve.

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Rose Buchanan

Housing & Property

Rose

Thanks Lilac Law. I have used this company previously and had excellent service. Communication was great and they kept me up to date. Sellers side were dragging their heels sometimes , however Lilac Law were always proactive. I am currently using them for an issue I have with a lease and again communication is great. Thank you to all the team at Lilac Law, can highly recommend.

from Lilac Law Ltd

Thank you, Rose, for your continued trust and kind feedback. We’re delighted to hear that you’ve consistently received excellent service from the team, with clear communication and proactive support throughout your matters.

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