Lilac Law Ltd logo

Lilac Law Ltd

5.0 | 66 Reviews 66 Reviews | Implacable Hostility
385 Total Company Reviews info icon Implacable Hostility | info icon 385 Total Company Reviews Implacable Hostility | info icon 385 Total Company Reviews

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Accepting new clients

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8011023

Visit website
Lilac Law Ltd |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Lilac Law Ltd Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Lilac Law Ltd are accredited by

The Law Society accreditation awarded to Lilac Law Ltd
Conveyancing Quality Scheme accreditation awarded to Lilac Law Ltd

Description

At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood. Lilac Law stands as your dedicated partner in conveyancing excellence. Our team of expert lawyers handles all aspects of your property transactions, from buying and selling to navigating complex legal issues like compliance with the Building Safety Act 2022. We ensure clarity and efficiency at every step, protecting your interests with tailored legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Lilac Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Lilac Law Ltd Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Lilac Law Ltd are accredited by

The Law Society accreditation awarded to Lilac Law Ltd
Conveyancing Quality Scheme accreditation awarded to Lilac Law Ltd

Description

At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood. Lilac Law stands as your dedicated partner in conveyancing excellence. Our team of expert lawyers handles all aspects of your property transactions, from buying and selling to navigating complex legal issues like compliance with the Building Safety Act 2022. We ensure clarity and efficiency at every step, protecting your interests with tailored legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Lilac Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Lilac Law Ltd

Contact & Locations - Lilac Law Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Reviews

5.0 /5 66 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lilac Law Ltd

The firm specialises in residential conveyancing, remortgages and buy‑to‑let/HMO transactions, with strong technical knowledge, efficiency and attention to detail. Clients praise swift, proactive case‑progressing, clear explanations and smooth digital processes. Valued soft skills include excellent communication, responsiveness, professionalism, empathy and patience — especially with first‑time buyers — plus a friendly, reassuring and client‑focused approach that reduces stress and delivers value for money.

Excellent communication
Very responsive
Professional staff
Efficient service
Attention to detail
Friendly approach
Proactive chasing
Stress‑reducing
Good value
Smooth process

ReviewSolicitors Review List

Profile image of David  Hughes

David Hughes

Verified

Sale and purchase of house

Elaine was excellent, super helpful, always answered my queries. Hopefully I will,t be moving for a while but would definitely use Elaine again

Legal experts tagged in
this review

from Lilac Law Ltd

Dear David. Thank you for your kind feedback. We’re delighted to hear Elaine was so helpful and responsive, and we really appreciate your intention to use her again in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Lesley  Nolan

Lesley Nolan

Verified

House sale

Very happy with outcome after a stressful time selling the house . Things were not straightforward but Ben was consistent in moving things forward.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for your kind feedback, Lesley. We’re pleased to hear that despite a stressful and complex sale, Ben was able to keep things moving consistently and help achieve a positive outcome for you. It’s great to know his support made a real difference.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Jay and Judy  Mc

Jay and Judy Mc

Verified

Top draw Service from Susie at Lilac Law

Susie maintained good communication throughout the purchased of our flat in Wallasey. She was thorough and showed attention to detail when dealing with various more complex matter and also whilst dealing with the seller's solicitors. She is decently priced for the service and myself and my wife consider what we received as being value for money. Would highly recommend Susie and Lilac Law to anyone needing this type of service. Many thanks Jay and Judy

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for your kind feedback, Jay and Judy. We’re pleased to hear that Susie maintained good communication throughout your purchase and handled the more complex aspects of the transaction with care and attention to detail. It’s good to know you felt the service represented value for money, and we appreciate you taking the time to share your experience and recommendation.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Christopher James  Boydell

Christopher James Boydell

Verified
Housing & Property

Just ok

The service I received from Lilac Law was acceptable, and they carried out the standard tasks you’d expect when moving house. However, they are on the expensive side, and there are other firms that offer the same level of service for less. They were recommended by my mortgage broker, but in hindsight I should have looked for a more cost‑effective option. Some items were missed from the final invoice, so receiving an additional bill afterwards was unexpected and quite concerning. Overall, take some time to consider alternatives before choosing them.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for taking the time to share your feedback. We are glad to hear that the core legal work for your move was completed acceptably, but we are genuinely sorry to hear that aspects of your experience did not meet your expectations. We always aim to provide a premium service that justifies our pricing, and we take your comments regarding our value very seriously. More importantly, we sincerely apologise for the oversight regarding your final invoice. We completely understand how receiving an unexpected additional bill can be concerning, especially during the already stressful process of moving house. We will be reviewing our internal billing procedures with our team to ensure this does not happen to future clients. Thank you again for your constructive insights, and we wish you all the best in your new home.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Maryam Scobie

Maryam Scobie

Verified
Housing & Property

The Legal work re sale of my house

It has been a pleasure working with Ethan Murray doing the legal work for the sale of my house. Ethan is knowledgeable, friendly and helpful. He kept me updated through the process. He explains things well and gives sensible advice. I would recommend working with Ethan . I am also using this Firm for the purchase of my next home.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you so much for the wonderful review! We are absolutely delighted to hear that you have had such a pleasant experience working with Ethan during the sale of your house. Ethan prides himself on being approachable, keeping clients well-informed, and providing clear, sensible advice, so he will be thrilled to read your kind words. There is no higher compliment than repeat business, and we are incredibly grateful that you have chosen our firm to handle the purchase of your next home as well. We look forward to continuing to work with you and ensuring a smooth transition into your next property!

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of gaynor sartorius

gaynor sartorius

gaynor

I would highly recommend using this company for your legal support, the service was extremely swift. Susie Lennard dealt with my case and was professional, prompt and offered a genuine kindness and reassurance in her approach, my case was completed in a matter of weeks! Outstanding thank you!

from Lilac Law Ltd

Thank you so much for your wonderful review, Gaynor. Susie will be delighted to hear that her professionalism, promptness and reassuring approach made a positive difference during your case. If you need any further assistance in the future, please do not hesitate to get in touch.

0
Collected on: Google collection source logo
Profile image of Catherine

Catherine

Catherine

Excellent, professional service. Would highly recommend. Unlike any other solicitors we have used before. With a special thanks to Craig!

Lilac Law Ltd

Thank you so much, Catherine! We're delighted to hear you had such a positive experience with us. Craig will be thrilled to receive your special thanks. We really appreciate your recommendation!

0
Collected on: Google collection source logo

Reviews

5.0 /5 385 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lilac Law Ltd

The firm specialises in residential conveyancing, remortgages and buy‑to‑let/HMO transactions, with strong technical knowledge, efficiency and attention to detail. Clients praise swift, proactive case‑progressing, clear explanations and smooth digital processes. Valued soft skills include excellent communication, responsiveness, professionalism, empathy and patience — especially with first‑time buyers — plus a friendly, reassuring and client‑focused approach that reduces stress and delivers value for money.

Excellent communication
Very responsive
Professional staff
Efficient service
Attention to detail
Friendly approach
Proactive chasing
Stress‑reducing
Good value
Smooth process

ReviewSolicitors Review List

Profile image of Samit Pedrick

Samit Pedrick

Verified

Excellent Service

Lorna provided excellent customer service, very professional and couldn't recommend enough

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Brett  Irwin

Brett Irwin

Verified

Conveyance solicitor

Susie handle my auction purchase in under 26 days. Thank you

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Eileen Theresa Bridge

Eileen Theresa Bridge

Verified

Home buying

Stephanie was very good as I am 1st time buyer I did not know anything she help above and beyond can not thank her enough for everything

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Leah Beth  Rowley

Leah Beth Rowley

Verified

First time buyers

This was our first time buying a house, the whole process with Victoria has been smooth. We were kept informed about everything and never had to wait long for a reply or an update, would highly recommend

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Helpful and efficient

Victoria was very professional and got our purchase through as quick as she could.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Martina Churton

Martina Churton

Martina

I recently used this firm for my house purchase and had a great experience throughout. Ben was particularly helpful—professional, responsive, and always clear in his communication. The whole process was handled efficiently, with regular updates and quick responses to any questions. It made what can be a stressful process feel straightforward and well managed. I’d happily recommend Ben and the team to anyone looking for reliable and professional services.

from Lilac Law Ltd

Dear Martina. Thank you for your kind feedback. We’re delighted to hear that Ben and the team provided a professional, responsive, and efficient service throughout your house purchase, and that clear communication and regular updates helped make the process feel straightforward and well managed. We really appreciate your recommendation.

0
Collected on: Google collection source logo
Profile image of Amin Afshar

Amin Afshar

Amin

Ben Clensy at Lilac Law has been great to deal with, helped with our completion and is very communicative. Overall my experience has been great. Ben has always responded to my phone calls or called me back very soon, unlike other solicitor's firms which are difficult to get through. We pushed to get the sale completed a couple of weeks earlier which Ben helped us to achieve. We were referred to Lilac Law by Tembo and I'm glad they did. The price of the service is reasonable. The onboarding was online so no paperwork to fill in which made it fast and easy. Completion and witness via DocuSign was a massive bonus, no having to print out tens of legalise pages, sign and mail them by hand. A small bit of feedback is after onboarding to send an email to the client to let them know you'll be in touch soon, and check the total for the figures for completion fees, which clients should be double checking anyway. Overall great service and highly recommended.

from Lilac Law Ltd

Thank you for your feedback and recommendation. We’re delighted to hear that Ben provided a communicative and proactive service, helping you achieve an earlier completion and making the process as smooth as possible. We appreciate your constructive suggestions, which we will certainly take on board as we continue to improve.

0
Collected on: Google collection source logo
Profile image of Rose Buchanan

Rose Buchanan

Housing & Property

Rose

Thanks Lilac Law. I have used this company previously and had excellent service. Communication was great and they kept me up to date. Sellers side were dragging their heels sometimes , however Lilac Law were always proactive. I am currently using them for an issue I have with a lease and again communication is great. Thank you to all the team at Lilac Law, can highly recommend.

from Lilac Law Ltd

Thank you, Rose, for your continued trust and kind feedback. We’re delighted to hear that you’ve consistently received excellent service from the team, with clear communication and proactive support throughout your matters.

0
Collected on: Google collection source logo
Profile image of Shaun Ferguson (Fergy260)

Shaun Ferguson (Fergy260)

Housing & Property

Shaun

I can't recommend Lilac Law enough, having used Ben for my recent purchase. He kept me informed throughout managing my expectations, the rest of the team where extremely helpful. Service received was as described at the outset, extremely pleased.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you, Shaun, for your kind feedback. We’re delighted to hear that Ben and the team kept you well informed throughout your purchase and managed your expectations clearly.

0
Collected on: Google collection source logo
Profile image of Daniel Parker

Daniel Parker

Housing & Property

Daniel

Recently brought a house, Craig at lilac Law managed throughout, he was incredibly helpful, knowledgeable and got the mortgage through in record time. High recommended

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for the high recommendation, Daniel! We are thrilled to hear that Craig helped make your home purchase such a success. Getting a mortgage through in record time is no small feat, and we’re glad his expertise and efficiency made the process smoother for you. We’ll be sure to pass your kind words along to him!

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear