Lilac Law Ltd logo

Lilac Law Ltd

4.9 | 453 Reviews 453 Reviews | Post Completion
561 Total Company Reviews info icon Post Completion | info icon 561 Total Company Reviews Post Completion | info icon 561 Total Company Reviews

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Accepting new clients

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8011023

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Lilac Law Ltd |

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Lilac Law Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Lilac Law Ltd are accredited by

The Law Society accreditation awarded to Lilac Law Ltd
Conveyancing Quality Scheme accreditation awarded to Lilac Law Ltd
STEP accreditation awarded to Lilac Law Ltd

Description

At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood. Lilac Law stands as your dedicated partner in both conveyancing and private client excellence. Our team of expert lawyers handles all aspects of your property transactions, from buying and selling to navigating complex legal issues like compliance with the Building Safety Act 2022. Our experienced private client team handle Wills, Powers of Attorney, Probate, Court of Protection and Trust work with the sensitivity these matters require. We ensure clarity and efficiency at every step, protecting your interests with tailored legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Lilac Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Lilac Law Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Lilac Law Ltd are accredited by

The Law Society accreditation awarded to Lilac Law Ltd
Conveyancing Quality Scheme accreditation awarded to Lilac Law Ltd
STEP accreditation awarded to Lilac Law Ltd

Description

At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood. Lilac Law stands as your dedicated partner in both conveyancing and private client excellence. Our team of expert lawyers handles all aspects of your property transactions, from buying and selling to navigating complex legal issues like compliance with the Building Safety Act 2022. Our experienced private client team handle Wills, Powers of Attorney, Probate, Court of Protection and Trust work with the sensitivity these matters require. We ensure clarity and efficiency at every step, protecting your interests with tailored legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Lilac Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Wills and LPA

Natalie was excellent and extremely professional she was understanding and explained everything with care and consideration something which I thought would be a daunting task made incredibly easy by Natalie I would recommend her to everyone! John and Norma

Solicitors tagged in
this review

Profile image of Julian

Julian

Verified
Housing & Property

Outstanding Service from Stephanie Iddon and the Team at Lilac Law

​I cannot thank Stephanie Iddon and the team at Lilac Law enough for all their help with my Right to Buy purchase. From the very beginning of the process, the team was incredibly professional and dedicated, setting a wonderful tone right from the start.

Legal experts tagged in
this review

Meet the team of Lilac Law Ltd

Meet the team of Lilac Law Ltd

Contact & Locations - Lilac Law Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

Suite 2, Fourth Floor, One Derby Square, Liverpool, Merseyside, L2 9QR

Reviews

4.9 /5 453 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lilac Law Ltd

Specialist property solicitors offering conveyancing for purchases, sales, remortgages, leasehold and shared ownership matters, probate and Right to Buy or military schemes, with experience handling complex cases and speedy completions. Clients praise clear, jargon‑free communication, rapid responsiveness, patience with first‑time buyers, thorough attention to detail, proactive case progression and steady reassurance during delays. The team is described as professional, approachable and supportive, making stressful moves smoother and providing reliable, client‑focused service throughout the transaction.

Professional service
Responsive communication
Friendly staff
Thorough attention
Efficient process
Helpful guidance
Knowledgeable solicitors
Patient support
Proactive progress
Kept updated

ReviewSolicitors Review List

Profile image of Peter Croft

Peter Croft

Verified
Housing & Property

Complete satisfaction and stress free

Very approachable and easy to contact when requiring information on how the sale was going on

Legal experts tagged in
this review

from Lilac Law Ltd

We’re glad you found communication easy and felt kept informed throughout your sale, Peter. Thank you for taking the time to share your feedback.

0
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Profile image of Ben Williams

Ben Williams

Disappointed with house purchase process

As first time buyers we looked to Lilac Law to help us through the process of purchasing our dream home. During the process we had to constantly chase for updates and our solicitor was changed suddenly right near the end of the process. A few times I had to email to chase and didn't get a response and had to chase a few days later again. I had the sellers solicitors and the estate agents calling me for updates as they couldn't get hold of our solicitor as well. We have now been made aware of an issue with the central heating in the house. Checking the TA6 the seller did note that the heating was not in good working order. While we should have picked this up I would have expected our solicitor to also pick this up and raise it in the enquiries but this was entirely missed meaning we now have to purchase a new boiler. As first time buyers this has caused a lot of stress.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

Very grateful

Dawn was very patient with me when I had lots of questions and was nervous about my selling of a house through probate. She spoke to me professionally but also with an aura of casual chat which made everything a lot more comfortable. I’m really happy she was put on my case.

Legal experts tagged in
this review

from Lilac Law Ltd

It’s lovely to hear that Dawn helped you feel at ease during what can be a daunting process. We’re glad her approachable manner and guidance made such a difference.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Ashwin Masimade

Ashwin Masimade

Verified
Housing & Property

Prompt, proactive and good communication

Susie was proactive and very proud in progressing the case. Communications were clear and regular. My sale was completed much sooner that expected.

Legal experts tagged in
this review

from Lilac Law Ltd

We’re glad Susie helped your sale progress so smoothly and complete ahead of schedule. It’s great to hear that her communication kept you informed throughout. Thank you for your feedback, Ashwin.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Leane Mills

Leane Mills

Verified
Housing & Property

First time buyer very happy

Dawn looked after me and explained things I didn’t understand or wasn’t familiar with and kept me up to date. I didn’t anticipate it would take as long as it did but don’t believe that was due to any fault on Lilac Law’s part. My emails or calls were responded to promptly and any delay reasoned.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for your feedback, Leane. We’re glad Dawn made your first home purchase easier to navigate with clear explanations and regular updates. We wish you all the best in your new home.

0
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Other Reviews

Profile image of Colin Braddick

Colin Braddick

Housing & Property

Colin

Excellent service from Ethan from beginning of house sale to completion. Always answered my phone calls and was always calm and reassuring. Kept me informed of developments throughout. Highly recommended conveyancer as was Lilac Law in general.

0
Collected on: Google collection source logo
Profile image of Ray Windsor

Ray Windsor

Housing & Property

Ray

Ethan was very professional throughout. He was friendly and patient, always happy to explain details if necessary and made the process of buying a property slightly less stressful.

Legal experts tagged in
this review

from Lilac Law Ltd

Ethan will be pleased to hear your kind words, Ray. Buying a property can be a stressful time, so it’s lovely to know his patience and clear explanations helped make things easier. Thank you for sharing your experience.

0
Collected on: Google collection source logo
Profile image of Ivor Thomas

Ivor Thomas

Housing & Property

Ivor

Gemma is a charming and thorough lawyer with a forensic respect for legal process. No T’s will remain uncrossed; no I’s undotted. She helped me buy my first house and kept me informed, reassured and entertained all the way. Bright future for her for sure.

Legal experts tagged in
this review

from Lilac Law Ltd

Congratulations on your first home, Ivor! It’s lovely to hear Gemma combined such thorough work with a reassuring and personable approach throughout your purchase. We’ll be sure to share your thoughtful comments with her.

0
Collected on: Google collection source logo
Profile image of K Mccarthy

K Mccarthy

Housing & Property

A client

Lilac Law processed my house sale with great efficiency. Elaine Beamish provided excellent advice and communication throughout. Highly recommend

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for your recommendation. We’re glad Elaine provided clear advice and kept you informed throughout your house sale. Your feedback is much appreciated.

0
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Profile image of Kevin Kilduff

Kevin Kilduff

Housing & Property

Kevin

I had to do quite a bit of chasing via mails & calls during the process but we got there in the end! Thank you Lorna Ferguson!

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you, Kevin, for your feedback. We’re glad everything reached completion and appreciate your patience along the way. Lorna will be pleased to know you’ve recognised her efforts, and we’ll take your comments on board.

0
Collected on: Google collection source logo

Reviews

4.9 /5 561 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lilac Law Ltd

Specialist property solicitors offering conveyancing for purchases, sales, remortgages, leasehold and shared ownership matters, probate and Right to Buy or military schemes, with experience handling complex cases and speedy completions. Clients praise clear, jargon‑free communication, rapid responsiveness, patience with first‑time buyers, thorough attention to detail, proactive case progression and steady reassurance during delays. The team is described as professional, approachable and supportive, making stressful moves smoother and providing reliable, client‑focused service throughout the transaction.

Professional service
Responsive communication
Friendly staff
Thorough attention
Efficient process
Helpful guidance
Knowledgeable solicitors
Patient support
Proactive progress
Kept updated

ReviewSolicitors Review List

Profile image of Matthew Harris

Matthew Harris

Verified

Excellent Service

Steph and Lilac Law provided an excellent service, kept us updated throughout the process.

Legal experts tagged in
this review

from Lilac Law Ltd

Thank you for your kind words, Matthew. Steph will be pleased to know you felt well informed and supported throughout the process.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Peter Croft

Peter Croft

Verified
Housing & Property

Complete satisfaction and stress free

Very approachable and easy to contact when requiring information on how the sale was going on

Legal experts tagged in
this review

from Lilac Law Ltd

We’re glad you found communication easy and felt kept informed throughout your sale, Peter. Thank you for taking the time to share your feedback.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Ben Williams

Ben Williams

Disappointed with house purchase process

As first time buyers we looked to Lilac Law to help us through the process of purchasing our dream home. During the process we had to constantly chase for updates and our solicitor was changed suddenly right near the end of the process. A few times I had to email to chase and didn't get a response and had to chase a few days later again. I had the sellers solicitors and the estate agents calling me for updates as they couldn't get hold of our solicitor as well. We have now been made aware of an issue with the central heating in the house. Checking the TA6 the seller did note that the heating was not in good working order. While we should have picked this up I would have expected our solicitor to also pick this up and raise it in the enquiries but this was entirely missed meaning we now have to purchase a new boiler. As first time buyers this has caused a lot of stress.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

Very grateful

Dawn was very patient with me when I had lots of questions and was nervous about my selling of a house through probate. She spoke to me professionally but also with an aura of casual chat which made everything a lot more comfortable. I’m really happy she was put on my case.

Legal experts tagged in
this review

from Lilac Law Ltd

It’s lovely to hear that Dawn helped you feel at ease during what can be a daunting process. We’re glad her approachable manner and guidance made such a difference.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Ashwin Masimade

Ashwin Masimade

Verified
Housing & Property

Prompt, proactive and good communication

Susie was proactive and very proud in progressing the case. Communications were clear and regular. My sale was completed much sooner that expected.

Legal experts tagged in
this review

from Lilac Law Ltd

We’re glad Susie helped your sale progress so smoothly and complete ahead of schedule. It’s great to hear that her communication kept you informed throughout. Thank you for your feedback, Ashwin.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Colin Braddick

Colin Braddick

Housing & Property

Colin

Excellent service from Ethan from beginning of house sale to completion. Always answered my phone calls and was always calm and reassuring. Kept me informed of developments throughout. Highly recommended conveyancer as was Lilac Law in general.

0
Collected on: Google collection source logo
Profile image of Alice Burden

Alice Burden

Alice

Good experience using lilac law. Steph was great, very helpful and informative. Always had a quick response.

Legal experts tagged in
this review

0
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Profile image of David Wardrop

David Wardrop

David

Great communication, wonderful service, would highly recommend 👍

from Lilac Law Ltd

Thank you for the recommendation, David. It’s great to hear you were happy with the service and communication throughout. We really appreciate your support.

0
Collected on: Google collection source logo
Profile image of Ray Windsor

Ray Windsor

Housing & Property

Ray

Ethan was very professional throughout. He was friendly and patient, always happy to explain details if necessary and made the process of buying a property slightly less stressful.

Legal experts tagged in
this review

from Lilac Law Ltd

Ethan will be pleased to hear your kind words, Ray. Buying a property can be a stressful time, so it’s lovely to know his patience and clear explanations helped make things easier. Thank you for sharing your experience.

0
Collected on: Google collection source logo
Profile image of Ivor Thomas

Ivor Thomas

Housing & Property

Ivor

Gemma is a charming and thorough lawyer with a forensic respect for legal process. No T’s will remain uncrossed; no I’s undotted. She helped me buy my first house and kept me informed, reassured and entertained all the way. Bright future for her for sure.

Legal experts tagged in
this review

from Lilac Law Ltd

Congratulations on your first home, Ivor! It’s lovely to hear Gemma combined such thorough work with a reassuring and personable approach throughout your purchase. We’ll be sure to share your thoughtful comments with her.

0
Collected on: Google collection source logo

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