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JNP Legal

4.9 | 105 Reviews 105 Reviews | Family Law
810 Total Company Reviews info icon Family Law | info icon 810 Total Company Reviews Family Law | info icon 810 Total Company Reviews

1 High Street, Nelson, Caerphilly, Mid Glamorgan, CF46 6EU

Accepting new clients

1 High Street, Nelson, Caerphilly, Mid Glamorgan, CF46 6EU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 563835

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JNP Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff and Nelson. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

JNP Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff and Nelson. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Annie,

Annie,

Verified
Family Law

Truly brilliant.

"I'd like to thank Laurie and all the team for their utterly professional service. I've been dealing with a very traumatic situation, but Laurie knew exactly what to do and say to make things better. Very prompt responses and everything was done to a high standard."

Solicitors tagged in
this review

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L Williams

Verified
Wills, Trusts & Probate

Will

"I was very impressed from the first appointment. I was greeted by a friendly face on reception, offered a cup of tea and Jo was chatty and happy to help. Loran was very approachable and friendly. Loran is very knowledgeable in her field and asked questions I didn't even think about."

Solicitors tagged in
this review

Meet the team of JNP Legal

Meet the team of JNP Legal

Contact & Locations - JNP Legal

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

1 High Street, Nelson, Caerphilly, Mid Glamorgan, CF46 6EU

Reviews

4.9 /5 105 Reviews
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Rating

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Clients say

What clients say about JNP Legal

The firm specialises in wills, lasting powers of attorney, probate, family/divorce, property transactions and complex litigation. Clients praise clear, expert legal advice, thorough and efficient case handling, and strong outcomes in difficult matters. Valued soft skills include professionalism, empathy, approachability, patience, good communication, determination and reliability; staff are described as friendly, supportive and reassuring throughout stressful processes.

Professional service
Clear communication
Friendly staff
Efficient process
Knowledgeable solicitors
Compassionate support
Kept updated
Helpful advice
Thorough work
Highly recommended

ReviewSolicitors Review List

Profile image of Lisa Jones

Lisa Jones

Verified
Family Law

excellent service!

I would highly recommend Dylan at JNP solicitors. He was incredibly helpful, knowledgeable and empathic throughout what was a difficult process. He was always responsive, took the time to explain eveything clearly, and provided excellent support and guidance regarding my financial agreement during my divorce. His professionalism and understanding made a challenging process feel much easier and more manageable. I am extremely grateful for his support and would not hesitate to recommend his service.

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this review

A representative from JNP Legal responded to this review

Thank you for taking the time to leave such a lovely review. We’re delighted to hear that Dylan was able to support you with professionalism, empathy and clear guidance throughout what we appreciate can be a very difficult process. We will be sure to pass your kind words on to Dylan and his team. Your recommendation means a great deal to us, and we are pleased that we could help make the process feel more manageable for you.

0
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Declan Stanford

Verified
Family Law

Excellent service and professional

I have had 2 separate experiences with JNP solicitors and both times they have been absolutely amazing. They listen to what you have to say and they are always professional and tell you the truth without any grey areas. Highly recommended for any issue that may arise.

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this review

A representative from JNP Legal responded to this review

Thank you so much for your wonderful review. We’re delighted to hear that both of your experiences with JNP Legal have been so positive. It’s especially pleasing to know that you felt listened to, supported, and given clear, honest advice throughout. We truly appreciate your recommendation and are grateful that you chose to place your trust in us.

0
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Joelle Lowe

Verified
Family Law

Divorce Proceedings

Dylan was appointed to assist me in finalising the financial aspect of my divorce. He was committed to obtain a fair and final agreement. During a stressful time, Dylan’s professionalism and calm manner made the situation easy to navigate. He kept me up to date throughout and acknowledged any concerns I had regarding the other party, which were easily resolved. I am extremely happy with the outcome and service provided. Thank you, Dylan!

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Dylan was able to support you in finalising the financial aspects of your divorce and that his professionalism and calm approach helped make a stressful situation easier to navigate. It’s great to know that you felt kept informed throughout and that your concerns were acknowledged and resolved.

0
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Isabel Jones

Verified
Family Law

Review solicitors

I found Laurie very approachable, empathetic , patient and very hard working. She communicated well, and explained processes which I was unfamiliar with. She supported me very well.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

We are delighted to hear that Laurie was approachable, empathetic, patient and supportive throughout your matter. Clear communication and guidance are so important, especially when dealing with unfamiliar processes, so it is wonderful to know that Laurie was able to explain everything clearly and support you so well. We will be sure to pass your kind comments on to her.

0
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Clare Burrell

Verified
Crime/ Criminal Defence

Case

Very professional and understand. Helped our son through his case and keeping him calm through out.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

We are delighted to hear that you found our support professional and reassuring, and that we were able to help your son remain calm throughout the process. It means a great deal to us, to know we made a positive difference.

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Other Reviews

Profile image of Nariac J

Nariac J

Wills, Trusts & Probate

Nariac

I have used JNP Legal to buy and sell a number of properties. I have also used them to draft wills for my self and family members and also for a divorce!. They have always been professional, efficient and helpful. I would not hesitate to use them again in the future.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you very much for taking the time to share your positive experience with JNP Legal. We are delighted to hear that you have been satisfied with the range of services we have provided, from property transactions to drafting wills and supporting you through a divorce. Your kind words about our professionalism, efficiency and helpfulness mean a great deal to us. We truly value your continued trust and look forward to assisting you again in the future should you need our services.

0
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Chris

Family Law

Chris

Very good. I would recommend these solicitors highly.

A representative from JNP Legal responded to this review

Thank you for taking the time to leave your review

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Kathy

Family Law

Kathy

Lee dealt with my complicated case with the utmost professionalism and compassion. He is extremely knowledgable and patient when explaining issues, even when explaining many times! I would thoroughly recommend him.

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A representative from JNP Legal responded to this review

Thank you for your review

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mark

mark

Used JNP legal to assist with divorce . Lowri White handled the case with utmost professionalism, communication and punctuality .100% , would definitely use again .......but hopefully not for the same reason Thank You Lowri

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this review

A representative from JNP Legal responded to this review

Thank you for your comments, we will be sure to pass these onto Lowri White on your behalf.

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Ricky

Ricky

Having a really difficult case to deal with through the family courts that lasted two years I can't fault jnp legal enough for getting me through that nightmare experience. Thanks to lowri for being there when I needed to vent my frustrations and concerns and working hard on this case as it was a really difficult one to deal with. I can't thank you enough for work you have done and the support you have given me.

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A representative from JNP Legal responded to this review

Thank you for your feedback. We will update Lowri and the team with your very kind words.

0
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Reviews

4.9 /5 810 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about JNP Legal

The firm specialises in wills, lasting powers of attorney, probate, family/divorce, property transactions and complex litigation. Clients praise clear, expert legal advice, thorough and efficient case handling, and strong outcomes in difficult matters. Valued soft skills include professionalism, empathy, approachability, patience, good communication, determination and reliability; staff are described as friendly, supportive and reassuring throughout stressful processes.

Professional service
Clear communication
Friendly staff
Efficient process
Knowledgeable solicitors
Compassionate support
Kept updated
Helpful advice
Thorough work
Highly recommended

ReviewSolicitors Review List

Profile image of Selway Bryan

Selway Bryan

Verified
Wills, Trusts & Probate

Will

Excellent service. Courthouse and professional.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you so much for your most kind review.

0
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Profile image of Lisa Jones

Lisa Jones

Verified
Family Law

excellent service!

I would highly recommend Dylan at JNP solicitors. He was incredibly helpful, knowledgeable and empathic throughout what was a difficult process. He was always responsive, took the time to explain eveything clearly, and provided excellent support and guidance regarding my financial agreement during my divorce. His professionalism and understanding made a challenging process feel much easier and more manageable. I am extremely grateful for his support and would not hesitate to recommend his service.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for taking the time to leave such a lovely review. We’re delighted to hear that Dylan was able to support you with professionalism, empathy and clear guidance throughout what we appreciate can be a very difficult process. We will be sure to pass your kind words on to Dylan and his team. Your recommendation means a great deal to us, and we are pleased that we could help make the process feel more manageable for you.

0
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Profile image of Geake Alan

Geake Alan

Verified
Wills, Trusts & Probate

Will. - Power of Attorney. - Trust

Staff member (not listed below. L B ) was very helpful, friendly, professional and a pleasure to deal with.

A representative from JNP Legal responded to this review

Thank you for your very kind review of our Life Time Planning Team.

0
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Profile image of Jones Christina

Jones Christina

Verified
Wills, Trusts & Probate

Wills and LPOA

Helped with preparing wills and LPOAs. Gave us clear advice and I felt confident that the documents were properly completed.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you for your kind review. We’re pleased to hear that you felt well supported while preparing your Wills and LPAs, and that the advice provided gave you confidence that everything was completed properly. We really appreciate you taking the time to share your experience.

0
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Baker Ken

Verified
Wills, Trusts & Probate

Great all round 'Will Writing'

I am not a professional, sorry! Is there a chance for non professionals to give their review?

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for your review

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Other Reviews

Profile image of Stuart Archer

Stuart Archer

Stuart

I decided to allow JNPLegal to represent me in a case involving litigation against a local Police Force. Despite the defendant tactics of obstructing and obfuscating issues, Rebecca Rees at JNP fought the cae with expert legal skill, dogged determination and vigour. Throughout the 4 year battle, I was kept updated throughout by telephone and email and communication was clear, consise and realistic throughout. I must also commend Natasha Bolton of JNP Legal who was equally as competent and courteous. I can only commend and credit JNP Legal in my instance and would highly recommend them for those in similar circumstances.

0
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Beverley Wright

Crime/ Criminal Defence

Beverley

I only saw Tony once before my court case I felt really stressed I didn't feel like Tony was for me and on my side he didn't give me that vibe at all even when I went for my pre sentence I still felt he wasn't for me at all even when I went to probation before court I said I didn't think he was fighting enough for the gbh case to be dropped against me as no proper edvindence I broke his leg the probation women assured me that he was one of the best so I felt a little bit better but them on the Friday before court on Monday I found out he was out of office which stressed me right out

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you for taking the time to share your feedback. We understand how important it is for clients to feel listened to, reassured, and confident that their case is being handled with care. We are sorry to hear that you were dissatisfied with your experience during what was understandably a very stressful and significant period for you. While we respect your views, we do not recognise some aspects of the account provided. Criminal proceedings can be complex, and legal representatives are required to provide independent advice based on the evidence and circumstances of a case, even where that advice may not align with a client's expectations. Our role is always to act in our clients' best interests whilst providing realistic, professional guidance and representation. However, your comments are taken seriously, and we will review the concerns you have raised internally.

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Phillip Wright

Wills, Trusts & Probate

Phillip

With recent visits to the company I can recommend the friendly receptionist for the knowledge and recommendations. If you were doubtful of step climbing, seek advice before travelling for a visit.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for your kind review. We’re pleased to hear that our receptionist was friendly, knowledgeable, and able to provide helpful advice during your recent visits. We also appreciate you highlighting accessibility considerations for anyone who may be concerned about steps before attending. We always encourage visitors to contact us in advance so we can offer guidance and help make their visit as smooth as possible.

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L I

A client

Professional, efficient service.

A representative from JNP Legal responded to this review

Thank you very much for your kind review.

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Rhiannon Griffin

Housing & Property

Rhiannon

Karen was really helpful in the sale of my home. I could not recommend JNP enough. Thank you for everything.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you so much for your kind review. We’re delighted to hear that Karen was able to support you so well, throughout the sale of your home. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

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