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JNP Legal

4.9 | 106 Reviews 106 Reviews | Family Law
827 Total Company Reviews info icon Family Law | info icon 827 Total Company Reviews Family Law | info icon 827 Total Company Reviews

1 High Street, Nelson, Caerphilly, Mid Glamorgan, CF46 6EU

Accepting new clients

1 High Street, Nelson, Caerphilly, Mid Glamorgan, CF46 6EU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 563835

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JNP Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
93%
Value for
Money
Value for money: 93%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
• JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff and Nelson. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

JNP Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
• JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff and Nelson. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Annie,

Annie,

Verified
Family Law

Truly brilliant.

I'd like to thank Laurie and all the team for their utterly professional service. I've been dealing with a very traumatic situation, but Laurie knew exactly what to do and say to make things better. Very prompt responses and everything was done to a high standard.

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L Williams

Verified
Wills, Trusts & Probate

Will

I was very impressed from the first appointment. I was greeted by a friendly face on reception, offered a cup of tea and Jo was chatty and happy to help. Loran was very approachable and friendly. Loran is very knowledgeable in her field and asked questions I didn't even think about.

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Meet the team of JNP Legal

Meet the team of JNP Legal

Contact & Locations - JNP Legal

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00 (Open)
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

1 High Street, Nelson, Caerphilly, Mid Glamorgan, CF46 6EU

Reviews

4.9 /5 106 Reviews
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Clients say

What clients say about JNP Legal

Clients praise the firm for its expertise in wills, Lasting Powers of Attorney, conveyancing, probate/estate matters, divorce and financial settlements, and litigation. Reviews highlight thorough legal knowledge, clear guidance, efficiency and strong outcomes across straightforward and complex cases. Clients also value the team’s soft skills: professionalism, friendliness, empathy, patience, approachability and calm reassurance. Communication is consistently described as excellent, with matters explained clearly, queries answered promptly, and clients kept well informed throughout, making stressful processes feel smooth and manageable.

Professional service
Friendly staff
Excellent communication
Clear explanations
Prompt responses
Helpful guidance
Efficient process
Approachable solicitors
Supportive throughout
Knowledgeable advice

ReviewSolicitors Review List

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Lisa Jones

Verified
Family Law

excellent service!

I would highly recommend Dylan at JNP solicitors. He was incredibly helpful, knowledgeable and empathic throughout what was a difficult process. He was always responsive, took the time to explain eveything clearly, and provided excellent support and guidance regarding my financial agreement during my divorce. His professionalism and understanding made a challenging process feel much easier and more manageable. I am extremely grateful for his support and would not hesitate to recommend his service.

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A representative from JNP Legal responded to this review

Thank you for taking the time to leave such a lovely review. We’re delighted to hear that Dylan was able to support you with professionalism, empathy and clear guidance throughout what we appreciate can be a very difficult process. We will be sure to pass your kind words on to Dylan and his team. Your recommendation means a great deal to us, and we are pleased that we could help make the process feel more manageable for you.

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Declan Stanford

Verified
Family Law

Excellent service and professional

I have had 2 separate experiences with JNP solicitors and both times they have been absolutely amazing. They listen to what you have to say and they are always professional and tell you the truth without any grey areas. Highly recommended for any issue that may arise.

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A representative from JNP Legal responded to this review

Thank you so much for your wonderful review. We’re delighted to hear that both of your experiences with JNP Legal have been so positive. It’s especially pleasing to know that you felt listened to, supported, and given clear, honest advice throughout. We truly appreciate your recommendation and are grateful that you chose to place your trust in us.

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Joelle Lowe

Verified
Family Law

Divorce Proceedings

Dylan was appointed to assist me in finalising the financial aspect of my divorce. He was committed to obtain a fair and final agreement. During a stressful time, Dylan’s professionalism and calm manner made the situation easy to navigate. He kept me up to date throughout and acknowledged any concerns I had regarding the other party, which were easily resolved. I am extremely happy with the outcome and service provided. Thank you, Dylan!

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A representative from JNP Legal responded to this review

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Dylan was able to support you in finalising the financial aspects of your divorce and that his professionalism and calm approach helped make a stressful situation easier to navigate. It’s great to know that you felt kept informed throughout and that your concerns were acknowledged and resolved.

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Isabel Jones

Verified
Family Law

Review solicitors

I found Laurie very approachable, empathetic , patient and very hard working. She communicated well, and explained processes which I was unfamiliar with. She supported me very well.

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A representative from JNP Legal responded to this review

We are delighted to hear that Laurie was approachable, empathetic, patient and supportive throughout your matter. Clear communication and guidance are so important, especially when dealing with unfamiliar processes, so it is wonderful to know that Laurie was able to explain everything clearly and support you so well. We will be sure to pass your kind comments on to her.

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anonymous

Family Law

Divorce and Finances - Simply the best!

I instructed Lee Davies in relation to my divorce and financial settlement and found him to be exceptional throughout. He remained professional, patient, and supportive at every stage, managing the process efficiently and keeping matters on track while avoiding unnecessary and prolonged court proceedings. At the same time, he was robust in representing my interests and ensured my position was clearly advanced, resulting in an excellent outcome. I would not hesitate to recommend him.

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Other Reviews

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Nariac J

Wills, Trusts & Probate

Nariac

I have used JNP Legal to buy and sell a number of properties. I have also used them to draft wills for my self and family members and also for a divorce!. They have always been professional, efficient and helpful. I would not hesitate to use them again in the future.

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A representative from JNP Legal responded to this review

Thank you very much for taking the time to share your positive experience with JNP Legal. We are delighted to hear that you have been satisfied with the range of services we have provided, from property transactions to drafting wills and supporting you through a divorce. Your kind words about our professionalism, efficiency and helpfulness mean a great deal to us. We truly value your continued trust and look forward to assisting you again in the future should you need our services.

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Chris

Family Law

Chris

Very good. I would recommend these solicitors highly.

A representative from JNP Legal responded to this review

Thank you for taking the time to leave your review

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Kathy

Family Law

Kathy

Lee dealt with my complicated case with the utmost professionalism and compassion. He is extremely knowledgable and patient when explaining issues, even when explaining many times! I would thoroughly recommend him.

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A representative from JNP Legal responded to this review

Thank you for your review

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mark

mark

Used JNP legal to assist with divorce . Lowri White handled the case with utmost professionalism, communication and punctuality .100% , would definitely use again .......but hopefully not for the same reason Thank You Lowri

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A representative from JNP Legal responded to this review

Thank you for your comments, we will be sure to pass these onto Lowri White on your behalf.

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Ricky

Ricky

Having a really difficult case to deal with through the family courts that lasted two years I can't fault jnp legal enough for getting me through that nightmare experience. Thanks to lowri for being there when I needed to vent my frustrations and concerns and working hard on this case as it was a really difficult one to deal with. I can't thank you enough for work you have done and the support you have given me.

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A representative from JNP Legal responded to this review

Thank you for your feedback. We will update Lowri and the team with your very kind words.

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Reviews

4.9 /5 827 Reviews
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Star rating
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Rating

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Clients say

What clients say about JNP Legal

Clients praise the firm for its expertise in wills, Lasting Powers of Attorney, conveyancing, probate/estate matters, divorce and financial settlements, and litigation. Reviews highlight thorough legal knowledge, clear guidance, efficiency and strong outcomes across straightforward and complex cases. Clients also value the team’s soft skills: professionalism, friendliness, empathy, patience, approachability and calm reassurance. Communication is consistently described as excellent, with matters explained clearly, queries answered promptly, and clients kept well informed throughout, making stressful processes feel smooth and manageable.

Professional service
Friendly staff
Excellent communication
Clear explanations
Prompt responses
Helpful guidance
Efficient process
Approachable solicitors
Supportive throughout
Knowledgeable advice

ReviewSolicitors Review List

Profile image of Ferrin Philippa

Ferrin Philippa

Verified
Housing & Property

Professional legal experience

Very helpful and professional throughout the process of selling the house . Louise kept us informed at all times and clearly explained any issues that arose.

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Ferrin Michael

Verified

Competent, experienced and professional

Louise always responded to any of our queries in a prompt and professional manner. It’s been great working with Louise.

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Anonymous

Verified
Wills, Trusts & Probate

Wills rewritten

Everything done efficiently. Pleasant and helpful service

A representative from JNP Legal responded to this review

Thank you so much for your very kind review.

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Phillip Wright

Verified
Wills, Trusts & Probate

Will writing to a very professional and timely service

Professional and quickly done , very good service from start to completion of the requested service

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A representative from JNP Legal responded to this review

Thank you, we really appreciate your kind review.

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Cheryl Vaughan

Verified
Wills, Trusts & Probate

Professional and friendly

Hannah greeted us by name and led us to a private room to discuss our wills. She explained everything, took copious notes and checked that we had covered everything. She explained that tge drafts will be sent by email to check over and that if there are any changes they can be discussed and amendments made at our next meeting. There were a few minor changes, the amendments were made and all documents signed. Hannah explained options on safe storage options which we chose. We will be using this solicitor to complete LPOA in due course.

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A representative from JNP Legal responded to this review

Thank you for taking the time to share your experience. We’re delighted to hear that Hannah made you feel welcome and guided you clearly and thoroughly through the Will writing, from the initial discussion and draft review to signing and arranging safe storage. We’ll be sure to pass your kind feedback on to her. Thank you for placing your trust in JNP Legal—we look forward to assisting you with your Lasting Powers of Attorney in due course.

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Other Reviews

Profile image of raymond harris

raymond harris

Wills, Trusts & Probate

raymond

Help with my will.

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A representative from JNP Legal responded to this review

Thank you, we really appreciate your review.

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Stuart Archer

Stuart

I decided to allow JNPLegal to represent me in a case involving litigation against a local Police Force. Despite the defendant tactics of obstructing and obfuscating issues, Rebecca Rees at JNP fought the cae with expert legal skill, dogged determination and vigour. Throughout the 4 year battle, I was kept updated throughout by telephone and email and communication was clear, consise and realistic throughout. I must also commend Natasha Bolton of JNP Legal who was equally as competent and courteous. I can only commend and credit JNP Legal in my instance and would highly recommend them for those in similar circumstances.

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Beverley Wright

Crime/ Criminal Defence

Beverley

I only saw Tony once before my court case I felt really stressed I didn't feel like Tony was for me and on my side he didn't give me that vibe at all even when I went for my pre sentence I still felt he wasn't for me at all even when I went to probation before court I said I didn't think he was fighting enough for the gbh case to be dropped against me as no proper edvindence I broke his leg the probation women assured me that he was one of the best so I felt a little bit better but them on the Friday before court on Monday I found out he was out of office which stressed me right out

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A representative from JNP Legal responded to this review

Thank you for taking the time to share your feedback. We understand how important it is for clients to feel listened to, reassured, and confident that their case is being handled with care. We are sorry to hear that you were dissatisfied with your experience during what was understandably a very stressful and significant period for you. While we respect your views, we do not recognise some aspects of the account provided. Criminal proceedings can be complex, and legal representatives are required to provide independent advice based on the evidence and circumstances of a case, even where that advice may not align with a client's expectations. Our role is always to act in our clients' best interests whilst providing realistic, professional guidance and representation. However, your comments are taken seriously, and we will review the concerns you have raised internally.

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Phillip Wright

Wills, Trusts & Probate

Phillip

With recent visits to the company I can recommend the friendly receptionist for the knowledge and recommendations. If you were doubtful of step climbing, seek advice before travelling for a visit.

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A representative from JNP Legal responded to this review

Thank you for your kind review. We’re pleased to hear that our receptionist was friendly, knowledgeable, and able to provide helpful advice during your recent visits. We also appreciate you highlighting accessibility considerations for anyone who may be concerned about steps before attending. We always encourage visitors to contact us in advance so we can offer guidance and help make their visit as smooth as possible.

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L I

A client

Professional, efficient service.

A representative from JNP Legal responded to this review

Thank you very much for your kind review.

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