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JNP Legal

5.0 | 85 Reviews 85 Reviews | Crime/ Criminal Defence
806 Total Company Reviews info icon Crime/ Criminal Defence | info icon 806 Total Company Reviews Crime/ Criminal Defence | info icon 806 Total Company Reviews

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Accepting new clients

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 562715

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JNP Legal Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff, Nelson and Pontyclun. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

JNP Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff, Nelson and Pontyclun. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of philip

philip

Wills, Trusts & Probate

philip

"My 83 year old mother recently needed to make a will, and from the moment we called to book the appointment to the final signing, the entire experience was smooth and reassuring. Everyone we interacted with -from the reception staff to the solicitor- was incredibly kind, friendly"

Profile image of DM Cross

DM Cross

Verified
Housing & Property

House sale

"I recently sold my house with JNP Legal. Karen Jones dealt with my case, and was very friendly, helpful, and was very efficient, in her work. It was such a smooth transition, from start to finish, and couldn't fault her professionalism. I would highly recommended them."

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Meet the team of JNP Legal

Meet the team of JNP Legal

Contact & Locations - JNP Legal

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Reviews

5.0 /5 85 Reviews
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Clients say

What clients say about JNP Legal

Clients praise the firm’s strengths in wills, LPAs, probate, conveyancing, family/divorce and complex litigation, noting clear, thorough legal expertise and effective, timely advice. Valued soft skills include approachability, compassion, patience and empathy, plus strong communication, professionalism, reliability and calmness under pressure. Reviewers highlight friendly, helpful staff, efficient processes and clear explanations that make difficult situations less stressful, leading to high recommendation rates.

professional
friendly staff
clear communication
compassionate
knowledgeable
efficient service
approachable
thorough advice
supportive
trustworthy

ReviewSolicitors Review List

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Clare Burrell

Verified
Crime/ Criminal Defence

Case

Very professional and understand. Helped our son through his case and keeping him calm through out.

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A representative from JNP Legal responded to this review

We are delighted to hear that you found our support professional and reassuring, and that we were able to help your son remain calm throughout the process. It means a great deal to us, to know we made a positive difference.

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Susan Rees

Verified
Crime/ Criminal Defence

Excellant teamcar

Caring supportive work really hard keep you up to date with information got me though a very difficult time with a good outcome Superb

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A representative from JNP Legal responded to this review

Thank you so much for your kind words. We're delighted to hear that our support made a positive difference during a challenging period and helped deliver a good result. Keeping you informed and cared for is always our top priority, so it’s wonderful to know you felt supported throughout.

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Anonymous

Verified
Crime/ Criminal Defence

Crown Court Trial

Exemplary service and a life-changing result. The team supported us through a complex three-year case with incredible professionalism. We are thrilled with the verdict and so relieved to move forward. Thank you for your tireless work and brilliant guidance!

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A representative from JNP Legal responded to this review

Thank you so much for your kind words. We are delighted to hear that you had a positive experience and that our efforts made a meaningful difference for you. Supporting you throughout such a challenging journey was a privilege, and your satisfaction is truly rewarding for our team. We wish you all the best as you move forward.

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Faye Llewellyn

Verified
Crime/ Criminal Defence

Excellent service

sincere thanks to Lavinia Roger’s and team for the most professional representation you could of given, you stuck by us through the 2years in dealing with a very stressful and complex case. I admire your composure,Work ethic and most of all excellent representation Thank you so much

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this review

A representative from JNP Legal responded to this review

Thank you so much for your kind words and thoughtful review. It was a privilege to support you throughout such a challenging and lengthy process, and we're delighted to know our efforts made a positive difference. Lavinia and the team truly appreciate your feedback.

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Christopher,

Verified
Crime/ Criminal Defence

Pre charge engagement

Excellent service from start to Finish

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A representative from JNP Legal responded to this review

Thank you, we really appreciate your kind words.

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Other Reviews

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Beverley Wright

Crime/ Criminal Defence

Beverley

I only saw Tony once before my court case I felt really stressed I didn't feel like Tony was for me and on my side he didn't give me that vibe at all even when I went for my pre sentence I still felt he wasn't for me at all even when I went to probation before court I said I didn't think he was fighting enough for the gbh case to be dropped against me as no proper edvindence I broke his leg the probation women assured me that he was one of the best so I felt a little bit better but them on the Friday before court on Monday I found out he was out of office which stressed me right out

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you for taking the time to share your feedback. We understand how important it is for clients to feel listened to, reassured, and confident that their case is being handled with care. We are sorry to hear that you were dissatisfied with your experience during what was understandably a very stressful and significant period for you. While we respect your views, we do not recognise some aspects of the account provided. Criminal proceedings can be complex, and legal representatives are required to provide independent advice based on the evidence and circumstances of a case, even where that advice may not align with a client's expectations. Our role is always to act in our clients' best interests whilst providing realistic, professional guidance and representation. However, your comments are taken seriously, and we will review the concerns you have raised internally.

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Leah

Crime/ Criminal Defence

Leah

We honestly couldn’t have got through the past two years without Lavinia from JNP Solicitors in Merthyr Tydfil and Ross McQuillan-Johnson from Apex Chambers, Cardiff. From day one, they were absolutely incredible — guiding us through every step, explaining every possible option and outcome in detail, and always making sure we understood everything clearly. Both Lavinia and Ross are so down to earth and work brilliantly together. They made us feel at ease and reassured at a time when our whole world felt like it could fall apart. After a stupid, drunken, and completely out-of-character decision that led to a GBH Section 20 charge — something that could have easily split our family apart for a long time — having these two in our corner was a godsend. Even after my husband’s guilty plea, when the likelihood of prison was high, Lavinia and Ross worked tirelessly to achieve the best possible outcome — and thanks to their dedication and professionalism, he received a community order instead. We never once felt like we were just another case to them; they genuinely cared, went above and beyond, and fought our corner every step of the way. We would 100% recommend this duo — not only are they exceptional at what they do, but they’re also genuinely compassionate, down-to-earth people who make a real difference. We will forever be grateful 🙏 xx

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this review

A representative from JNP Legal responded to this review

Thank you very much for your review and kind words. We are so pleased that Lavinia was able to offer ease and reassurance, throughout your legal journey.

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Luke

Crime/ Criminal Defence

Luke

My representative was amazing throughout my entire situation, possibly the worst four moths of my life with a lot of uncertainty Lavinia was absolutely amazing. Very patient and informative and at times where my anxiety was skyrocketing she was able to reassure me that the process was normal and that they were in control. I cannot thank Lavinia, Josie, Clair and the staff at JNP Legal in Merthyr Tydfil enough. should anyone reading this find themselves in the unfortunate situation requiring legal representation, I would definitely recommend this firm. Thank you all again. (just for awareness I did not give 5 stars for the simple reason I believe everything in life can be made better, if I did not have this personal view I would give 5 stars all day)

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A representative from JNP Legal responded to this review

Thank you very much for you kind review. Lavinia and her team will be so happy with your comments.

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Robert

Crime/ Criminal Defence

Robert

Would like to thank Lavinia for dealing with my case. Very professional and happy with the outcome

A representative from JNP Legal responded to this review

Thank you for you review, I know Lavinia will be delighted to have been of assistance to you.

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Craig

Crime/ Criminal Defence

Craig

Excellent service as usual and thank you for believing in me an getting the evidence provided to get my not guilty. Special thanks to.... Solicitor's Mr Andrew Holtham. Mr Tony Williams. Barrister's Miss Martha Smith-Higgins Mr Andrew Davies Add

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A representative from JNP Legal responded to this review

Thank you for your kind review, we are always happy to be of assistance.

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Reviews

4.9 /5 806 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about JNP Legal

Clients praise the firm’s strengths in wills, LPAs, probate, conveyancing, family/divorce and complex litigation, noting clear, thorough legal expertise and effective, timely advice. Valued soft skills include approachability, compassion, patience and empathy, plus strong communication, professionalism, reliability and calmness under pressure. Reviewers highlight friendly, helpful staff, efficient processes and clear explanations that make difficult situations less stressful, leading to high recommendation rates.

professional
friendly staff
clear communication
compassionate
knowledgeable
efficient service
approachable
thorough advice
supportive
trustworthy

ReviewSolicitors Review List

Profile image of Jones Christina

Jones Christina

Verified

Wills and LPOA

Helped with preparing wills and LPOAs. Gave us clear advice and I felt confident that the documents were properly completed.

0
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Baker Ken

Verified
Wills, Trusts & Probate

Great all round 'Will Writing'

I am not a professional, sorry! Is there a chance for non professionals to give their review?

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this review

A representative from JNP Legal responded to this review

Thank you for your review

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Bryan Selway

Verified
Wills, Trusts & Probate

Wills

We completed 2 Wills. Friendly service and reasonable price, communication was easy. Efficient service.

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this review

A representative from JNP Legal responded to this review

Thank you so much for your very kind review.

0
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Stuart Archer

Verified
Litigation

OUTSTANDING LEGAL FIRM AND TEAM

I decided to allow JNPLegal to represent me in a case involving litigation against a local Police Force. Despite the defendant tactics of obstructing and obfuscating issues, Rebecca Rees at JNP fought the cae with expert legal skill, dogged determination and vigour. Throughout the 4 year battle, I was kept updated throughout by telephone and email and communication was clear, consise and realistic throughout. I must also commend Natasha Bolton of JNP Legal who was equally as competent and courteous. I can only commend and credit JNP Legal in my instance and would highly recommend them for those in similar circumstances.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for taking the time to leave such a detailed and thoughtful review. We are delighted to hear that Rebecca Rees provided you with expert support, determination and clear communication throughout what was clearly a long and challenging matter. We will also be sure to pass on your kind words to Natasha Bolton, who will be very pleased to know that her professionalism and courtesy were appreciated. At JNP Legal, we understand how important it is for clients to feel informed, supported and realistically advised throughout their case, especially in complex litigation matters. We are very grateful for your recommendation and pleased that we were able to assist you so positively.

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Profile image of Diane Barnes

Diane Barnes

Verified
Housing & Property

Excellent

I didn’t deal with Genette at all, I dealt with Claire Gwilt and as I was selling my mothers property after her death, Claire was professional and compassionate throughout. She kept me updated regularly .

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you so much for your review and for recognising Claire's compassion and professionalism.

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Other Reviews

Profile image of Beverley Wright

Beverley Wright

Crime/ Criminal Defence

Beverley

I only saw Tony once before my court case I felt really stressed I didn't feel like Tony was for me and on my side he didn't give me that vibe at all even when I went for my pre sentence I still felt he wasn't for me at all even when I went to probation before court I said I didn't think he was fighting enough for the gbh case to be dropped against me as no proper edvindence I broke his leg the probation women assured me that he was one of the best so I felt a little bit better but them on the Friday before court on Monday I found out he was out of office which stressed me right out

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you for taking the time to share your feedback. We understand how important it is for clients to feel listened to, reassured, and confident that their case is being handled with care. We are sorry to hear that you were dissatisfied with your experience during what was understandably a very stressful and significant period for you. While we respect your views, we do not recognise some aspects of the account provided. Criminal proceedings can be complex, and legal representatives are required to provide independent advice based on the evidence and circumstances of a case, even where that advice may not align with a client's expectations. Our role is always to act in our clients' best interests whilst providing realistic, professional guidance and representation. However, your comments are taken seriously, and we will review the concerns you have raised internally.

0
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Profile image of Phillip Wright

Phillip Wright

Wills, Trusts & Probate

Phillip

With recent visits to the company I can recommend the friendly receptionist for the knowledge and recommendations. If you were doubtful of step climbing, seek advice before travelling for a visit.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for your kind review. We’re pleased to hear that our receptionist was friendly, knowledgeable, and able to provide helpful advice during your recent visits. We also appreciate you highlighting accessibility considerations for anyone who may be concerned about steps before attending. We always encourage visitors to contact us in advance so we can offer guidance and help make their visit as smooth as possible.

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L I

A client

Professional, efficient service.

A representative from JNP Legal responded to this review

Thank you very much for your kind review.

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Rhiannon Griffin

Housing & Property

Rhiannon

Karen was really helpful in the sale of my home. I could not recommend JNP enough. Thank you for everything.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you so much for your kind review. We’re delighted to hear that Karen was able to support you so well, throughout the sale of your home. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

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Andrew Morgan

Andrew

I went to JNP legal about a defamation case. I paid £600 before they would even see me. I seen Rebecca. We had a meeting that lasted about 30 minutes, she gave me a freedom of information request form to fill in. Had a reply from the police it was 95% redacted. Totally unacceptable. Took it to the solicitor office where they photocopied it. It took 2 weeks for Rebecca to phone me. 10 minutes phone call just t say she can’t do anything. What a waste of £600. DO NOT USE THIS COMPANY.

Thank you for taking the time to provide feedback. Client satisfaction is extremely important to us here at JNP Legal, and we always strive to achieve the best possible outcomes for all of our clients. We are sorry that on this occasion we were not able to assist you in achieving the outcome that you hoped for in this matter. We’ll reach out to you to see if there is anyway we can help you further.

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