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JNP Legal

4.9 | 107 Reviews 107 Reviews | Inheritance Act claims
837 Total Company Reviews info icon Inheritance Act claims | info icon 837 Total Company Reviews Inheritance Act claims | info icon 837 Total Company Reviews

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Accepting new clients

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 562715

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JNP Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
93%
Value for
Money
Value for money: 93%
10% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
• JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff, Nelson and Pontyclun. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

JNP Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
• JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff, Nelson and Pontyclun. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of philip

philip

Wills, Trusts & Probate

philip

My 83 year old mother recently needed to make a will, and from the moment we called to book the appointment to the final signing, the entire experience was smooth and reassuring. Everyone we interacted with -from the reception staff to the solicitor- was incredibly kind, friendly

Profile image of DM Cross

DM Cross

Verified
Housing & Property

House sale

I recently sold my house with JNP Legal. Karen Jones dealt with my case, and was very friendly, helpful, and was very efficient, in her work. It was such a smooth transition, from start to finish, and couldn't fault her professionalism. I would highly recommended them.

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Meet the team of JNP Legal

Meet the team of JNP Legal

Contact & Locations - JNP Legal

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Reviews

4.9 /5 107 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about JNP Legal

Clients praise the firm for its expertise across wills, Lasting Powers of Attorney, conveyancing, estate administration, divorce and financial settlements, and criminal defence, with particular strength in complex and high-stakes matters. Reviews highlight thorough preparation, sound legal advice, and efficient handling from start to finish. Clients also value the team’s friendly, approachable and compassionate manner, together with clear explanations, prompt communication, responsiveness, patience and reassurance throughout often stressful processes.

Professional service
Friendly staff
Clear explanations
Kept updated
Helpful advice
Efficient process
Approachable solicitor
Compassionate support
Prompt responses
Knowledgeable guidance

ReviewSolicitors Review List

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Mairwen Hagerty

Verified
Family Law

LOA

excellent everything was clearly explained and they kept in touch.

0
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Lisa Jones

Verified
Family Law

excellent service!

I would highly recommend Dylan at JNP solicitors. He was incredibly helpful, knowledgeable and empathic throughout what was a difficult process. He was always responsive, took the time to explain eveything clearly, and provided excellent support and guidance regarding my financial agreement during my divorce. His professionalism and understanding made a challenging process feel much easier and more manageable. I am extremely grateful for his support and would not hesitate to recommend his service.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for taking the time to leave such a lovely review. We’re delighted to hear that Dylan was able to support you with professionalism, empathy and clear guidance throughout what we appreciate can be a very difficult process. We will be sure to pass your kind words on to Dylan and his team. Your recommendation means a great deal to us, and we are pleased that we could help make the process feel more manageable for you.

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Declan Stanford

Verified
Family Law

Excellent service and professional

I have had 2 separate experiences with JNP solicitors and both times they have been absolutely amazing. They listen to what you have to say and they are always professional and tell you the truth without any grey areas. Highly recommended for any issue that may arise.

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A representative from JNP Legal responded to this review

Thank you so much for your wonderful review. We’re delighted to hear that both of your experiences with JNP Legal have been so positive. It’s especially pleasing to know that you felt listened to, supported, and given clear, honest advice throughout. We truly appreciate your recommendation and are grateful that you chose to place your trust in us.

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Joelle Lowe

Verified
Family Law

Divorce Proceedings

Dylan was appointed to assist me in finalising the financial aspect of my divorce. He was committed to obtain a fair and final agreement. During a stressful time, Dylan’s professionalism and calm manner made the situation easy to navigate. He kept me up to date throughout and acknowledged any concerns I had regarding the other party, which were easily resolved. I am extremely happy with the outcome and service provided. Thank you, Dylan!

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this review

A representative from JNP Legal responded to this review

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Dylan was able to support you in finalising the financial aspects of your divorce and that his professionalism and calm approach helped make a stressful situation easier to navigate. It’s great to know that you felt kept informed throughout and that your concerns were acknowledged and resolved.

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Isabel Jones

Verified
Family Law

Review solicitors

I found Laurie very approachable, empathetic , patient and very hard working. She communicated well, and explained processes which I was unfamiliar with. She supported me very well.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

We are delighted to hear that Laurie was approachable, empathetic, patient and supportive throughout your matter. Clear communication and guidance are so important, especially when dealing with unfamiliar processes, so it is wonderful to know that Laurie was able to explain everything clearly and support you so well. We will be sure to pass your kind comments on to her.

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Other Reviews

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Nariac J

Wills, Trusts & Probate

Nariac

I have used JNP Legal to buy and sell a number of properties. I have also used them to draft wills for my self and family members and also for a divorce!. They have always been professional, efficient and helpful. I would not hesitate to use them again in the future.

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this review

A representative from JNP Legal responded to this review

Thank you very much for taking the time to share your positive experience with JNP Legal. We are delighted to hear that you have been satisfied with the range of services we have provided, from property transactions to drafting wills and supporting you through a divorce. Your kind words about our professionalism, efficiency and helpfulness mean a great deal to us. We truly value your continued trust and look forward to assisting you again in the future should you need our services.

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Chris

Family Law

Chris

Very good. I would recommend these solicitors highly.

A representative from JNP Legal responded to this review

Thank you for taking the time to leave your review

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Kathy

Family Law

Kathy

Lee dealt with my complicated case with the utmost professionalism and compassion. He is extremely knowledgable and patient when explaining issues, even when explaining many times! I would thoroughly recommend him.

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A representative from JNP Legal responded to this review

Thank you for your review

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mark

mark

Used JNP legal to assist with divorce . Lowri White handled the case with utmost professionalism, communication and punctuality .100% , would definitely use again .......but hopefully not for the same reason Thank You Lowri

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A representative from JNP Legal responded to this review

Thank you for your comments, we will be sure to pass these onto Lowri White on your behalf.

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Ricky

Ricky

Having a really difficult case to deal with through the family courts that lasted two years I can't fault jnp legal enough for getting me through that nightmare experience. Thanks to lowri for being there when I needed to vent my frustrations and concerns and working hard on this case as it was a really difficult one to deal with. I can't thank you enough for work you have done and the support you have given me.

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A representative from JNP Legal responded to this review

Thank you for your feedback. We will update Lowri and the team with your very kind words.

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Reviews

4.9 /5 837 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about JNP Legal

Clients praise the firm for its expertise across wills, Lasting Powers of Attorney, conveyancing, estate administration, divorce and financial settlements, and criminal defence, with particular strength in complex and high-stakes matters. Reviews highlight thorough preparation, sound legal advice, and efficient handling from start to finish. Clients also value the team’s friendly, approachable and compassionate manner, together with clear explanations, prompt communication, responsiveness, patience and reassurance throughout often stressful processes.

Professional service
Friendly staff
Clear explanations
Kept updated
Helpful advice
Efficient process
Approachable solicitor
Compassionate support
Prompt responses
Knowledgeable guidance

ReviewSolicitors Review List

Profile image of Marie Christie

Marie Christie

Verified
Wills, Trusts & Probate

Will

From the reception desk to the actual Will completion, JNP were professional and personable.

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0
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Anonymous

Verified
Wills, Trusts & Probate

Planning

Will & powers of attorney advice . Helpful , informative & professional

Legal experts tagged in
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0
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Mairwen Hagerty

Verified
Family Law

LOA

excellent everything was clearly explained and they kept in touch.

0
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Anonymous

Verified
Wills, Trusts & Probate

Solicitor was fab

Very good service, very pleased, solicitor was clear

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

We’re delighted you were pleased with the service and found your solicitor’s advice clear and helpful. We really appreciate your feedback.

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Bradley Birmingham Aggett

Verified
Crime/ Criminal Defence

Tony was amazing!

Tony was absolutely amazing with me and helped me through all my problems! I highly recommend Tony!

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you so much for your wonderful review. We’re delighted to hear that Tony provided such amazing support and helped you through the problems you were facing. Your kind words and recommendation mean a great deal to Tony and the whole team.

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Other Reviews

Profile image of Troy Palmer

Troy Palmer

Troy

I was defended by james jones from jnp legal i was facing very serious charges where i was remanded for ten months, throughout these months james jones treated my case as if it was his own case ,he left no stone unturned, james did everything in his power to defend me to the best of his abilities, over these ten months james jones became a good friend to me and was always there to reassure me and answer all the questions i had, he also allocated the right barrister for my case, due to james jones and clair wilks i was found not guilty on all four accounts, i would highly recommend james jones from JNP Legal hes a very easy to talk to and if you have half the experience i had with james you would not be disappointed

Thank you for your very kind review.

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raymond harris

Wills, Trusts & Probate

raymond

Help with my will.

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A representative from JNP Legal responded to this review

Thank you, we really appreciate your review.

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Stuart Archer

Stuart

I decided to allow JNPLegal to represent me in a case involving litigation against a local Police Force. Despite the defendant tactics of obstructing and obfuscating issues, Rebecca Rees at JNP fought the cae with expert legal skill, dogged determination and vigour. Throughout the 4 year battle, I was kept updated throughout by telephone and email and communication was clear, consise and realistic throughout. I must also commend Natasha Bolton of JNP Legal who was equally as competent and courteous. I can only commend and credit JNP Legal in my instance and would highly recommend them for those in similar circumstances.

0
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Beverley Wright

Crime/ Criminal Defence

Beverley

I only saw Tony once before my court case I felt really stressed I didn't feel like Tony was for me and on my side he didn't give me that vibe at all even when I went for my pre sentence I still felt he wasn't for me at all even when I went to probation before court I said I didn't think he was fighting enough for the gbh case to be dropped against me as no proper edvindence I broke his leg the probation women assured me that he was one of the best so I felt a little bit better but them on the Friday before court on Monday I found out he was out of office which stressed me right out

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you for taking the time to share your feedback. We understand how important it is for clients to feel listened to, reassured, and confident that their case is being handled with care. We are sorry to hear that you were dissatisfied with your experience during what was understandably a very stressful and significant period for you. While we respect your views, we do not recognise some aspects of the account provided. Criminal proceedings can be complex, and legal representatives are required to provide independent advice based on the evidence and circumstances of a case, even where that advice may not align with a client's expectations. Our role is always to act in our clients' best interests whilst providing realistic, professional guidance and representation. However, your comments are taken seriously, and we will review the concerns you have raised internally.

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Phillip Wright

Wills, Trusts & Probate

Phillip

With recent visits to the company I can recommend the friendly receptionist for the knowledge and recommendations. If you were doubtful of step climbing, seek advice before travelling for a visit.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for your kind review. We’re pleased to hear that our receptionist was friendly, knowledgeable, and able to provide helpful advice during your recent visits. We also appreciate you highlighting accessibility considerations for anyone who may be concerned about steps before attending. We always encourage visitors to contact us in advance so we can offer guidance and help make their visit as smooth as possible.

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