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JNP Legal

4.9 | 268 Reviews 268 Reviews | Partnership Voluntary Arrangements
837 Total Company Reviews info icon Partnership Voluntary Arrangements | info icon 837 Total Company Reviews Partnership Voluntary Arrangements | info icon 837 Total Company Reviews

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Accepting new clients

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 562715

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JNP Legal |
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JNP Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
• JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff, Nelson and Pontyclun. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

JNP Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
• JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff, Nelson and Pontyclun. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of philip

philip

Wills, Trusts & Probate

philip

My 83 year old mother recently needed to make a will, and from the moment we called to book the appointment to the final signing, the entire experience was smooth and reassuring. Everyone we interacted with -from the reception staff to the solicitor- was incredibly kind, friendly

Profile image of DM Cross

DM Cross

Verified
Housing & Property

House sale

I recently sold my house with JNP Legal. Karen Jones dealt with my case, and was very friendly, helpful, and was very efficient, in her work. It was such a smooth transition, from start to finish, and couldn't fault her professionalism. I would highly recommended them.

Solicitors tagged in
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Meet the team of JNP Legal

Meet the team of JNP Legal

Contact & Locations - JNP Legal

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Reviews

4.9 /5 268 Reviews
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Rating

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Clients say

What clients say about JNP Legal

Clients praise the firm for its expertise across wills, Lasting Powers of Attorney, conveyancing, estate administration, divorce and financial settlements, and criminal defence, with particular strength in complex and high-stakes matters. Reviews highlight thorough preparation, sound legal advice, and efficient handling from start to finish. Clients also value the team’s friendly, approachable and compassionate manner, together with clear explanations, prompt communication, responsiveness, patience and reassurance throughout often stressful processes.

Professional service
Friendly staff
Clear explanations
Kept updated
Helpful advice
Efficient process
Approachable solicitor
Compassionate support
Prompt responses
Knowledgeable guidance

ReviewSolicitors Review List

Profile image of Marie Christie

Marie Christie

Verified
Wills, Trusts & Probate

Will

From the reception desk to the actual Will completion, JNP were professional and personable.

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0
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Anonymous

Verified
Wills, Trusts & Probate

Planning

Will & powers of attorney advice . Helpful , informative & professional

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this review

0
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Anonymous

Verified
Wills, Trusts & Probate

Solicitor was fab

Very good service, very pleased, solicitor was clear

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

We’re delighted you were pleased with the service and found your solicitor’s advice clear and helpful. We really appreciate your feedback.

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Burton David

Verified
Wills, Trusts & Probate

trust deed

took a while but not the solicitors fault

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for your review and for your patience throughout the process. We appreciate your understanding that some matters can take longer than expected due to circumstances outside the solicitor’s control, and we are grateful for your feedback.

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Cheryl Vaughan

Verified
Wills, Trusts & Probate

Professional and friendly

We won a mirror wills certificate and made an appointment to come to your offices. The receptionist was very welcoming and offered us refreshments while we waited for Hannah. Hannah introduced herself and led is to tge meeting room. She asked us questions to complete our wills, not easy as we are a blended family and a complication to work around. She suggested a letter of wishes to explain our decision made at this time and to bequeath certain items to certain beneficiaries. The drafts were received by email shortly after and a further appointment made to sign them. Copies were received a few days later. During this time Hannah made sure that everything we wanted was clearly set out and that if there were any changes to contact her to incorporate them with our wills. Thank you Hannah for making a complicated decision (to us anyway!)

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for taking the time to leave such a thoughtful review. We are delighted that you received a warm welcome from our reception team and that Hannah was able to guide you through the process with care and clarity. We understand that making Wills for a blended family can involve some difficult and complex decisions, so it is wonderful to hear that Hannah took the time to ensure your wishes were clearly documented and suggested a Letter of Wishes to provide further guidance. We are also pleased that the drafting, signing and receipt of your completed Wills were handled efficiently. Thank you again for your kind words and for choosing JNP Legal. We will be sure to share your lovely feedback with Hannah and the team.

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Other Reviews

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raymond harris

Wills, Trusts & Probate

raymond

Help with my will.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you, we really appreciate your review.

0
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Phillip Wright

Wills, Trusts & Probate

Phillip

With recent visits to the company I can recommend the friendly receptionist for the knowledge and recommendations. If you were doubtful of step climbing, seek advice before travelling for a visit.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for your kind review. We’re pleased to hear that our receptionist was friendly, knowledgeable, and able to provide helpful advice during your recent visits. We also appreciate you highlighting accessibility considerations for anyone who may be concerned about steps before attending. We always encourage visitors to contact us in advance so we can offer guidance and help make their visit as smooth as possible.

0
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Deborah Gray

Wills, Trusts & Probate

Deborah

Very helpful and professional service

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you very much for you kind review.

0
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Nariac J

Wills, Trusts & Probate

Nariac

I have used JNP Legal to buy and sell a number of properties. I have also used them to draft wills for my self and family members and also for a divorce!. They have always been professional, efficient and helpful. I would not hesitate to use them again in the future.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you very much for taking the time to share your positive experience with JNP Legal. We are delighted to hear that you have been satisfied with the range of services we have provided, from property transactions to drafting wills and supporting you through a divorce. Your kind words about our professionalism, efficiency and helpfulness mean a great deal to us. We truly value your continued trust and look forward to assisting you again in the future should you need our services.

0
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Profile image of philip

philip

Wills, Trusts & Probate

philip

My 83 year old mother recently needed to make a will, and from the moment we called to book the appointment to the final signing, the entire experience was smooth and reassuring. Everyone we interacted with -from the reception staff to the solicitor- was incredibly kind, friendly and above all professional. The advice given was clear and thoughtful, and we felt genuinely supported throughout the process. I would wholeheartedly recommend JNP Legal to anyone seeking a professional yet approachable legal service

A representative from JNP Legal responded to this review

Thank you so much, we were very happy to support you throughout this matter.

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Reviews

4.9 /5 837 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about JNP Legal

Clients praise the firm for its expertise across wills, Lasting Powers of Attorney, conveyancing, estate administration, divorce and financial settlements, and criminal defence, with particular strength in complex and high-stakes matters. Reviews highlight thorough preparation, sound legal advice, and efficient handling from start to finish. Clients also value the team’s friendly, approachable and compassionate manner, together with clear explanations, prompt communication, responsiveness, patience and reassurance throughout often stressful processes.

Professional service
Friendly staff
Clear explanations
Kept updated
Helpful advice
Efficient process
Approachable solicitor
Compassionate support
Prompt responses
Knowledgeable guidance

ReviewSolicitors Review List

Profile image of Marie Christie

Marie Christie

Verified
Wills, Trusts & Probate

Will

From the reception desk to the actual Will completion, JNP were professional and personable.

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this review

0
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Anonymous

Verified
Wills, Trusts & Probate

Planning

Will & powers of attorney advice . Helpful , informative & professional

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this review

0
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Mairwen Hagerty

Verified
Family Law

LOA

excellent everything was clearly explained and they kept in touch.

0
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Anonymous

Verified
Wills, Trusts & Probate

Solicitor was fab

Very good service, very pleased, solicitor was clear

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

We’re delighted you were pleased with the service and found your solicitor’s advice clear and helpful. We really appreciate your feedback.

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Bradley Birmingham Aggett

Verified
Crime/ Criminal Defence

Tony was amazing!

Tony was absolutely amazing with me and helped me through all my problems! I highly recommend Tony!

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you so much for your wonderful review. We’re delighted to hear that Tony provided such amazing support and helped you through the problems you were facing. Your kind words and recommendation mean a great deal to Tony and the whole team.

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Other Reviews

Profile image of Troy Palmer

Troy Palmer

Troy

I was defended by james jones from jnp legal i was facing very serious charges where i was remanded for ten months, throughout these months james jones treated my case as if it was his own case ,he left no stone unturned, james did everything in his power to defend me to the best of his abilities, over these ten months james jones became a good friend to me and was always there to reassure me and answer all the questions i had, he also allocated the right barrister for my case, due to james jones and clair wilks i was found not guilty on all four accounts, i would highly recommend james jones from JNP Legal hes a very easy to talk to and if you have half the experience i had with james you would not be disappointed

Thank you for your very kind review.

0
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raymond harris

Wills, Trusts & Probate

raymond

Help with my will.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you, we really appreciate your review.

0
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Profile image of Stuart Archer

Stuart Archer

Stuart

I decided to allow JNPLegal to represent me in a case involving litigation against a local Police Force. Despite the defendant tactics of obstructing and obfuscating issues, Rebecca Rees at JNP fought the cae with expert legal skill, dogged determination and vigour. Throughout the 4 year battle, I was kept updated throughout by telephone and email and communication was clear, consise and realistic throughout. I must also commend Natasha Bolton of JNP Legal who was equally as competent and courteous. I can only commend and credit JNP Legal in my instance and would highly recommend them for those in similar circumstances.

0
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Beverley Wright

Crime/ Criminal Defence

Beverley

I only saw Tony once before my court case I felt really stressed I didn't feel like Tony was for me and on my side he didn't give me that vibe at all even when I went for my pre sentence I still felt he wasn't for me at all even when I went to probation before court I said I didn't think he was fighting enough for the gbh case to be dropped against me as no proper edvindence I broke his leg the probation women assured me that he was one of the best so I felt a little bit better but them on the Friday before court on Monday I found out he was out of office which stressed me right out

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you for taking the time to share your feedback. We understand how important it is for clients to feel listened to, reassured, and confident that their case is being handled with care. We are sorry to hear that you were dissatisfied with your experience during what was understandably a very stressful and significant period for you. While we respect your views, we do not recognise some aspects of the account provided. Criminal proceedings can be complex, and legal representatives are required to provide independent advice based on the evidence and circumstances of a case, even where that advice may not align with a client's expectations. Our role is always to act in our clients' best interests whilst providing realistic, professional guidance and representation. However, your comments are taken seriously, and we will review the concerns you have raised internally.

0
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Profile image of Phillip Wright

Phillip Wright

Wills, Trusts & Probate

Phillip

With recent visits to the company I can recommend the friendly receptionist for the knowledge and recommendations. If you were doubtful of step climbing, seek advice before travelling for a visit.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for your kind review. We’re pleased to hear that our receptionist was friendly, knowledgeable, and able to provide helpful advice during your recent visits. We also appreciate you highlighting accessibility considerations for anyone who may be concerned about steps before attending. We always encourage visitors to contact us in advance so we can offer guidance and help make their visit as smooth as possible.

0
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