Personal Injury
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821 Total Company Reviews
Personal Injury
|
821 Total Company Reviews
15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU
Accepting new clients
15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 562715
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
JNP Legal are accredited by
JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff, Nelson and Pontyclun. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.
The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
JNP Legal are accredited by
JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff, Nelson and Pontyclun. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.
The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
"My 83 year old mother recently needed to make a will, and from the moment we called to book the appointment to the final signing, the entire experience was smooth and reassuring. Everyone we interacted with -from the reception staff to the solicitor- was incredibly kind, friendly"
This review was submitted by a verified client of JNP Legal.
"I recently sold my house with JNP Legal. Karen Jones dealt with my case, and was very friendly, helpful, and was very efficient, in her work. It was such a smooth transition, from start to finish, and couldn't fault her professionalism. I would highly recommended them."
Solicitors tagged in
this review
| Monday | 09:00–17:00 | |
| Tuesday | 09:00–17:00 | (Open) |
| Wednesday | 09:00–17:00 | |
| Thursday | 09:00–17:00 | |
| Friday | 09:00–17:00 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU
What clients say about JNP Legal
Clients praise the firm’s expertise in wills, Lasting Powers of Attorney, conveyancing, probate and estate administration, divorce and financial settlements, and complex litigation and court representation. Reviews consistently highlight thorough advice, strong legal knowledge, and efficient handling of matters. Client-valued soft skills include professionalism, empathy, patience, approachability, clear explanations, responsiveness, and supportive communication throughout stressful processes. Many clients also appreciated being kept fully informed, feeling listened to, and receiving calm, practical guidance that made cases straightforward and reassuring.
I’ve recently had quite an experience with JNP and the service I’ve received and am still having is absolutely second to none, I would highly recommend this company to anybody! From start to finish the service was 5*+👌 Big shout out to Mr.James Jones and Mr. Lewys Dymond! James is a very articulate young man who’s got a great career ahead of him. He listened to my side of the story and went above and beyond and I’m so grateful for the work he provided. It was super thorough and I can’t thank him enough! Moving onto Lewys, he’s an absolute genius at his job. He was the Senior Solicitor representing me in Court and he explained the situation super well to the Magistrates for them to hear the whole story and see the big picture and to get my side of the story across. His and James work combined was flawless! Thank you so much both for what you did and to achieve the best possible outcome under tricky circumstances was excellent. They both should be proud of the professionalism they provided, so thank you once again!🫶 The whole team work tirelessly every single day. They treat everybody with the upmost respect, offer you tea, coffee, water when you go into the offices, the set up they have is incredible! Miss. Leanne Price then concluded with a email explaining everything thoroughly and broke every single bit of the case down so it was easy to understand. Thank you guys, your work was amazing! 👍 I still have an ongoing case with Miss. Abbie James and Miss. Kate Morey and the service is exactly the same, JUST FANTASTIC! 👌 When that case is concluded they will also be having a 5*+ rating no doubt!!! Thank you all once again.👍👍👍
Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you have had such a positive experience with JNP Legal and that James Jones, Lewys Dymond, Leanne Price, Abbie James and Kate Morey have all provided such a high standard of service. Your kind words mean a great deal to the whole team, and we will be sure to pass your feedback on to everyone mentioned. We are especially pleased to hear that you felt listened to, supported and kept fully informed throughout. Providing clear advice, professional representation and a respectful, welcoming service is extremely important to us, so it is lovely to know this came across during your experience. Thank you again for your recommendation and for placing your trust in JNP Legal. We are very grateful for your feedback and wish you all the very best.
This review was submitted by a verified client of JNP Legal.
Kate was very friendly and approachable. She kept me well informed all through the process. Thank you for your professional, helpful service.
Thank you for your lovely review. We’re delighted to hear that Kate was friendly, approachable, and kept you well informed throughout the process. Providing a professional and helpful service is very important to us, and your kind feedback is greatly appreciated.
This review was submitted by a verified client of JNP Legal.
Professional caring person Nothing too much trouble
Solicitors tagged in
this review
Thank you so much for your kind words and taking the time to leave this review. It means a lot to know that you felt well cared for, and Kate is always happy to be of assistance.
This review was submitted by a verified client of JNP Legal.
Kate is an amazing solicitor had a claim with the MIB for 2 years and kate got me a great payout 10/10 solicitor
Solicitors tagged in
this review
Thank you so much for your kind words and positive feedback! We are so happy to hear that you were pleased with the outcome of your claim and that you felt supported throughout the process. We are grateful for your trust in our services. If you ever need assistance in the future, please don't hesitate to reach out.
This review was submitted by a verified client of JNP Legal.
Kate was very friendly and helpful. Always on the end of the phone if I had any query’s
Solicitors tagged in
this review
Thank you, we are so glad that Kate was able to be of assistance to you.
Went to JNP Merthyr, in regard to my personal injury. My solicitor was very understanding, professional, and extremely helpful. I recommend JNP a 100%. It was dealt with, and completed very quickly. Great company!
We very much appreciate and thank you for you positive review.
What clients say about JNP Legal
Clients praise the firm’s expertise in wills, Lasting Powers of Attorney, conveyancing, probate and estate administration, divorce and financial settlements, and complex litigation and court representation. Reviews consistently highlight thorough advice, strong legal knowledge, and efficient handling of matters. Client-valued soft skills include professionalism, empathy, patience, approachability, clear explanations, responsiveness, and supportive communication throughout stressful processes. Many clients also appreciated being kept fully informed, feeling listened to, and receiving calm, practical guidance that made cases straightforward and reassuring.
This review was submitted by a verified client of JNP Legal.
I would recommend JNP Legal, they handled my case quick and efficiently as well as professionally. Specifically Rebekah, who was very professional and handled things sensitively, any queries I had were always answered straight away. If i have any legal cases in the future I will always use JNP. Thank you and appreciate all your help!
Solicitors tagged in
this review
Thank you so much for your kind review and recommendation. We’re delighted to hear that your case was handled quickly, efficiently, and professionally, and that Rebekah provided sensitive and responsive support throughout. We’ll be sure to pass your lovely feedback on to her and the rest of the team. Thank you again for choosing JNP Legal — we truly appreciate your comments and would be happy to assist you again in the future.
This review was submitted by a verified client of JNP Legal.
Hannah Jennings was our active solicitor. Our contact via meetings was always constructive, Hannah was very helpful and professional.
Legal experts tagged in
this review
Thank you for your kind review. We’re delighted to hear that Hannah Jennings was helpful, professional, and constructive throughout your meetings. We’ll be sure to pass your feedback on to Hannah, who will be pleased to know her support was appreciated.
This review was submitted by a verified client of JNP Legal.
Great service all round, everything went smoothly.
Legal experts tagged in
this review
Thank you for taking the time to provide your feedback. We are so pleased to hear that the matter progressed smoothly for you.
This review was submitted by a verified client of JNP Legal.
Carried out in a timely manner with no fuss.
Legal experts tagged in
this review
Thank you, we really appreciate your kind review.
This review was submitted by a verified client of JNP Legal.
Rachel was extremely helpful and explained the processes required to complete our wills and Power of Attorney in a manner which we could follow up step by step.
Solicitors tagged in
this review
Thank you for your kind review. We’re delighted to hear that Rachel was so helpful and that she explained the process for your Wills and Power of Attorney clearly and step by step. We really appreciate you taking the time to share your experience and will be sure to pass your feedback on to Rachel.
Help with my will.
Solicitors tagged in
this review
Thank you, we really appreciate your review.
I decided to allow JNPLegal to represent me in a case involving litigation against a local Police Force. Despite the defendant tactics of obstructing and obfuscating issues, Rebecca Rees at JNP fought the cae with expert legal skill, dogged determination and vigour. Throughout the 4 year battle, I was kept updated throughout by telephone and email and communication was clear, consise and realistic throughout. I must also commend Natasha Bolton of JNP Legal who was equally as competent and courteous. I can only commend and credit JNP Legal in my instance and would highly recommend them for those in similar circumstances.
I only saw Tony once before my court case I felt really stressed I didn't feel like Tony was for me and on my side he didn't give me that vibe at all even when I went for my pre sentence I still felt he wasn't for me at all even when I went to probation before court I said I didn't think he was fighting enough for the gbh case to be dropped against me as no proper edvindence I broke his leg the probation women assured me that he was one of the best so I felt a little bit better but them on the Friday before court on Monday I found out he was out of office which stressed me right out
Solicitors tagged in
this review
Thank you for taking the time to share your feedback. We understand how important it is for clients to feel listened to, reassured, and confident that their case is being handled with care. We are sorry to hear that you were dissatisfied with your experience during what was understandably a very stressful and significant period for you. While we respect your views, we do not recognise some aspects of the account provided. Criminal proceedings can be complex, and legal representatives are required to provide independent advice based on the evidence and circumstances of a case, even where that advice may not align with a client's expectations. Our role is always to act in our clients' best interests whilst providing realistic, professional guidance and representation. However, your comments are taken seriously, and we will review the concerns you have raised internally.
With recent visits to the company I can recommend the friendly receptionist for the knowledge and recommendations. If you were doubtful of step climbing, seek advice before travelling for a visit.
Legal experts tagged in
this review
Thank you for your kind review. We’re pleased to hear that our receptionist was friendly, knowledgeable, and able to provide helpful advice during your recent visits. We also appreciate you highlighting accessibility considerations for anyone who may be concerned about steps before attending. We always encourage visitors to contact us in advance so we can offer guidance and help make their visit as smooth as possible.
Professional, efficient service.
Thank you very much for your kind review.
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