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JNP Legal

4.9 | 254 Reviews 254 Reviews | Wills, Trusts & Probate
815 Total Company Reviews info icon Wills, Trusts & Probate | info icon 815 Total Company Reviews Wills, Trusts & Probate | info icon 815 Total Company Reviews

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Accepting new clients

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 562715

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JNP Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff, Nelson and Pontyclun. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

JNP Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff, Nelson and Pontyclun. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of philip

philip

Wills, Trusts & Probate

philip

"My 83 year old mother recently needed to make a will, and from the moment we called to book the appointment to the final signing, the entire experience was smooth and reassuring. Everyone we interacted with -from the reception staff to the solicitor- was incredibly kind, friendly"

Profile image of DM Cross

DM Cross

Verified
Housing & Property

House sale

"I recently sold my house with JNP Legal. Karen Jones dealt with my case, and was very friendly, helpful, and was very efficient, in her work. It was such a smooth transition, from start to finish, and couldn't fault her professionalism. I would highly recommended them."

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Meet the team of JNP Legal

Meet the team of JNP Legal

Contact & Locations - JNP Legal

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Reviews

4.9 /5 254 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about JNP Legal

Clients consistently praise the firm for expert support across conveyancing, wills, Lasting Powers of Attorney, divorce and financial matters, estate administration, and complex litigation. Reviewers highlight thorough legal knowledge, clear advice, and strong representation in court and negotiations. The team is repeatedly described as professional, approachable, empathetic, patient, and highly responsive. Clients also value the clear explanations, regular updates, efficiency, and supportive manner, which help make stressful processes feel straightforward and well managed.

Helpful staff
Professional service
Clear explanations
Friendly approach
Great communication
Kept updated
Knowledgeable advice
Empathetic support
Efficient handling
Thorough service

ReviewSolicitors Review List

Profile image of Kevin Feldon

Kevin Feldon

Verified
Wills, Trusts & Probate

Probate, Wills

A good, helpful and friendly experience each time.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you for taking the time to leave such a lovely review. We’re pleased to hear that you found our Probate and Wills service helpful, friendly, and consistently positive. Your kind words are greatly appreciated, and we’re glad we could assist you.

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Selway Bryan

Verified
Wills, Trusts & Probate

Will

Excellent service. Courthouse and professional.

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this review

A representative from JNP Legal responded to this review

Thank you so much for your most kind review.

0
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Geake Alan

Verified
Wills, Trusts & Probate

Will. - Power of Attorney. - Trust

Staff member (not listed below. L B ) was very helpful, friendly, professional and a pleasure to deal with.

A representative from JNP Legal responded to this review

Thank you for your very kind review of our Life Time Planning Team.

0
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Jones Christina

Verified
Wills, Trusts & Probate

Wills and LPOA

Helped with preparing wills and LPOAs. Gave us clear advice and I felt confident that the documents were properly completed.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you for your kind review. We’re pleased to hear that you felt well supported while preparing your Wills and LPAs, and that the advice provided gave you confidence that everything was completed properly. We really appreciate you taking the time to share your experience.

0
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Baker Ken

Verified
Wills, Trusts & Probate

Great all round 'Will Writing'

I am not a professional, sorry! Is there a chance for non professionals to give their review?

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this review

A representative from JNP Legal responded to this review

Thank you for your review

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Other Reviews

Profile image of Phillip Wright

Phillip Wright

Wills, Trusts & Probate

Phillip

With recent visits to the company I can recommend the friendly receptionist for the knowledge and recommendations. If you were doubtful of step climbing, seek advice before travelling for a visit.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for your kind review. We’re pleased to hear that our receptionist was friendly, knowledgeable, and able to provide helpful advice during your recent visits. We also appreciate you highlighting accessibility considerations for anyone who may be concerned about steps before attending. We always encourage visitors to contact us in advance so we can offer guidance and help make their visit as smooth as possible.

0
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Deborah Gray

Wills, Trusts & Probate

Deborah

Very helpful and professional service

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this review

A representative from JNP Legal responded to this review

Thank you very much for you kind review.

0
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Nariac J

Wills, Trusts & Probate

Nariac

I have used JNP Legal to buy and sell a number of properties. I have also used them to draft wills for my self and family members and also for a divorce!. They have always been professional, efficient and helpful. I would not hesitate to use them again in the future.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you very much for taking the time to share your positive experience with JNP Legal. We are delighted to hear that you have been satisfied with the range of services we have provided, from property transactions to drafting wills and supporting you through a divorce. Your kind words about our professionalism, efficiency and helpfulness mean a great deal to us. We truly value your continued trust and look forward to assisting you again in the future should you need our services.

0
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philip

Wills, Trusts & Probate

philip

My 83 year old mother recently needed to make a will, and from the moment we called to book the appointment to the final signing, the entire experience was smooth and reassuring. Everyone we interacted with -from the reception staff to the solicitor- was incredibly kind, friendly and above all professional. The advice given was clear and thoughtful, and we felt genuinely supported throughout the process. I would wholeheartedly recommend JNP Legal to anyone seeking a professional yet approachable legal service

A representative from JNP Legal responded to this review

Thank you so much, we were very happy to support you throughout this matter.

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Julie

Wills, Trusts & Probate

Julie

Amy has been very professional, friendly and helpful throughout and I wouldn't hesitate to recommend her.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you so much for your review

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Reviews

4.9 /5 815 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about JNP Legal

Clients consistently praise the firm for expert support across conveyancing, wills, Lasting Powers of Attorney, divorce and financial matters, estate administration, and complex litigation. Reviewers highlight thorough legal knowledge, clear advice, and strong representation in court and negotiations. The team is repeatedly described as professional, approachable, empathetic, patient, and highly responsive. Clients also value the clear explanations, regular updates, efficiency, and supportive manner, which help make stressful processes feel straightforward and well managed.

Helpful staff
Professional service
Clear explanations
Friendly approach
Great communication
Kept updated
Knowledgeable advice
Empathetic support
Efficient handling
Thorough service

ReviewSolicitors Review List

Profile image of Christine Thackwell

Christine Thackwell

Verified
Housing & Property

Conveyancing 12Ynysddu Pontyclun

Fabulous service all round, helpful and professional. Karen

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this review

A representative from JNP Legal responded to this review

Thank you for your wonderful review. We’re delighted to hear that you received a fabulous service and found the team helpful and professional throughout.

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Aileen Thomas

Verified
Litigation

Would definitely recommend.

Rebecca and her colleagues provided a very thorough and professional service, while remaining approachable and helpful at each point of contact.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you for your lovely review. We’re delighted to hear that Rebecca and her colleagues provided such a thorough and professional service, while also remaining approachable and helpful throughout. Your feedback is greatly appreciated and will be passed on to the team.

0
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Chris

Personal Injury

Excellent Company! 👌

I’ve recently had quite an experience with JNP and the service I’ve received and am still having is absolutely second to none, I would highly recommend this company to anybody! From start to finish the service was 5*+👌 Big shout out to Mr.James Jones and Mr. Lewys Dymond! James is a very articulate young man who’s got a great career ahead of him. He listened to my side of the story and went above and beyond and I’m so grateful for the work he provided. It was super thorough and I can’t thank him enough! Moving onto Lewys, he’s an absolute genius at his job. He was the Senior Solicitor representing me in Court and he explained the situation super well to the Magistrates for them to hear the whole story and see the big picture and to get my side of the story across. His and James work combined was flawless! Thank you so much both for what you did and to achieve the best possible outcome under tricky circumstances was excellent. They both should be proud of the professionalism they provided, so thank you once again!🫶 The whole team work tirelessly every single day. They treat everybody with the upmost respect, offer you tea, coffee, water when you go into the offices, the set up they have is incredible! Miss. Leanne Price then concluded with a email explaining everything thoroughly and broke every single bit of the case down so it was easy to understand. Thank you guys, your work was amazing! 👍 I still have an ongoing case with Miss. Abbie James and Miss. Kate Morey and the service is exactly the same, JUST FANTASTIC! 👌 When that case is concluded they will also be having a 5*+ rating no doubt!!! Thank you all once again.👍👍👍

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you have had such a positive experience with JNP Legal and that James Jones, Lewys Dymond, Leanne Price, Abbie James and Kate Morey have all provided such a high standard of service. Your kind words mean a great deal to the whole team, and we will be sure to pass your feedback on to everyone mentioned. We are especially pleased to hear that you felt listened to, supported and kept fully informed throughout. Providing clear advice, professional representation and a respectful, welcoming service is extremely important to us, so it is lovely to know this came across during your experience. Thank you again for your recommendation and for placing your trust in JNP Legal. We are very grateful for your feedback and wish you all the very best.

0
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Kevin Feldon

Verified
Wills, Trusts & Probate

Probate, Wills

A good, helpful and friendly experience each time.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you for taking the time to leave such a lovely review. We’re pleased to hear that you found our Probate and Wills service helpful, friendly, and consistently positive. Your kind words are greatly appreciated, and we’re glad we could assist you.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Selway Bryan

Selway Bryan

Verified
Wills, Trusts & Probate

Will

Excellent service. Courthouse and professional.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you so much for your most kind review.

0
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Other Reviews

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Stuart Archer

Stuart

I decided to allow JNPLegal to represent me in a case involving litigation against a local Police Force. Despite the defendant tactics of obstructing and obfuscating issues, Rebecca Rees at JNP fought the cae with expert legal skill, dogged determination and vigour. Throughout the 4 year battle, I was kept updated throughout by telephone and email and communication was clear, consise and realistic throughout. I must also commend Natasha Bolton of JNP Legal who was equally as competent and courteous. I can only commend and credit JNP Legal in my instance and would highly recommend them for those in similar circumstances.

0
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Beverley Wright

Crime/ Criminal Defence

Beverley

I only saw Tony once before my court case I felt really stressed I didn't feel like Tony was for me and on my side he didn't give me that vibe at all even when I went for my pre sentence I still felt he wasn't for me at all even when I went to probation before court I said I didn't think he was fighting enough for the gbh case to be dropped against me as no proper edvindence I broke his leg the probation women assured me that he was one of the best so I felt a little bit better but them on the Friday before court on Monday I found out he was out of office which stressed me right out

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you for taking the time to share your feedback. We understand how important it is for clients to feel listened to, reassured, and confident that their case is being handled with care. We are sorry to hear that you were dissatisfied with your experience during what was understandably a very stressful and significant period for you. While we respect your views, we do not recognise some aspects of the account provided. Criminal proceedings can be complex, and legal representatives are required to provide independent advice based on the evidence and circumstances of a case, even where that advice may not align with a client's expectations. Our role is always to act in our clients' best interests whilst providing realistic, professional guidance and representation. However, your comments are taken seriously, and we will review the concerns you have raised internally.

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Profile image of Phillip Wright

Phillip Wright

Wills, Trusts & Probate

Phillip

With recent visits to the company I can recommend the friendly receptionist for the knowledge and recommendations. If you were doubtful of step climbing, seek advice before travelling for a visit.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for your kind review. We’re pleased to hear that our receptionist was friendly, knowledgeable, and able to provide helpful advice during your recent visits. We also appreciate you highlighting accessibility considerations for anyone who may be concerned about steps before attending. We always encourage visitors to contact us in advance so we can offer guidance and help make their visit as smooth as possible.

0
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L I

A client

Professional, efficient service.

A representative from JNP Legal responded to this review

Thank you very much for your kind review.

0
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Rhiannon Griffin

Housing & Property

Rhiannon

Karen was really helpful in the sale of my home. I could not recommend JNP enough. Thank you for everything.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you so much for your kind review. We’re delighted to hear that Karen was able to support you so well, throughout the sale of your home. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

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