Ellis
Absolutely Awful Experience
I used DW Harris to change my surname via deed poll in August 2022. I was put in contact with who my solicitor who from the offset was a nightmare with cancelling appointments even when I was in the building waiting for numerous callback requests which weren’t fulfilled and they just palmed me off to their secetary who matched their attitude in the sense of not wanting to do anything. The whole process should have realistically taken at the most 6 months, well today was the day I had my enrol letter back. From the first appointment to the last it was a constant battle from my end to get them to do anything. They even asked me to contact the deed poll centre myself as they weren’t prepared to follow up and advised me to call them myself bearing in mind this is what I paid them to do! A very poorly costly service which I ended up sorting Myself anyway! AVOID
