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Hayes + Storr Limited

31-33 Upper Market Place, Fakenham, Norfolk, NR21 9BX

Accepting new clients

31-33 Upper Market Place, Fakenham, Norfolk, NR21 9BX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 567421

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Hayes + Storr Limited Review Scores & Client Satisfaction Overview

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Accreditations

Hayes + Storr Limited are accredited by

The Law Society accreditation awarded to Hayes + Storr Limited
Conveyancing Quality Scheme accreditation awarded to Hayes + Storr Limited
Trading names:
Hayes & Storr Solicitors
Hayes and Storr Solicitors

Description

We understand that for some, the prospect of seeking legal guidance and advice can be a daunting one. Our aim is to provide clear and straightforward advice no matter what the circumstances, whilst ensuring the needs of our clients are put first. We have offices in Fakenham, Holt, Sheringham, King’s Lynn and Swaffham. There are 11 Directors, over 30 legal advisers and some 50 support staff. We provide a wide range of family, property and business legal services across Norfolk and nationwide.

Rankings by area of expertise

The rankings below show the areas of expertise that Hayes + Storr Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Hayes + Storr Limited Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
16% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Hayes + Storr Limited are accredited by

The Law Society accreditation awarded to Hayes + Storr Limited
Conveyancing Quality Scheme accreditation awarded to Hayes + Storr Limited
Trading names:
Hayes & Storr Solicitors
Hayes and Storr Solicitors

Description

We understand that for some, the prospect of seeking legal guidance and advice can be a daunting one. Our aim is to provide clear and straightforward advice no matter what the circumstances, whilst ensuring the needs of our clients are put first. We have offices in Fakenham, Holt, Sheringham, King’s Lynn and Swaffham. There are 11 Directors, over 30 legal advisers and some 50 support staff. We provide a wide range of family, property and business legal services across Norfolk and nationwide.

Rankings by area of expertise

The rankings below show the areas of expertise that Hayes + Storr Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Hayes + Storr Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

31-33 Upper Market Place, Fakenham, Norfolk, NR21 9BX

Reviews

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Clients say

What clients say about Hayes + Storr Limited

The firm specialises in conveyancing, wills, probate and powers of attorney, with strong expertise in auction purchases and complex estate matters. Clients praise efficient, thorough legal knowledge, clear practical explanations and reliable case management. Valued soft skills include approachability, professionalism, responsiveness, patience, proactive communication and empathy during difficult times, with staff described as friendly, supportive and willing to go above and beyond.

always available
highly recommend
very professional
thorough service
quick responses
friendly staff
excellent communication
helpful guidance
made easy
supportive during hardship

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Reviews

5.0 /5 247 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about Hayes + Storr Limited

The firm specialises in conveyancing, wills, probate and powers of attorney, with strong expertise in auction purchases and complex estate matters. Clients praise efficient, thorough legal knowledge, clear practical explanations and reliable case management. Valued soft skills include approachability, professionalism, responsiveness, patience, proactive communication and empathy during difficult times, with staff described as friendly, supportive and willing to go above and beyond.

always available
highly recommend
very professional
thorough service
quick responses
friendly staff
excellent communication
helpful guidance
made easy
supportive during hardship

ReviewSolicitors Review List

Profile image of Peter Howes

Peter Howes

Wills, Trusts & Probate

Probate

I have dealt with the solicitors a few times twice with will with Margaret always able to meet face to face very helpful Then twice selling my property Claire was again so helpful always able to pop in and see her Since the reshuffle things are nit si good I went into to see about my late father’s probate was told no one was available but will get someone to call never heard back Since then I have beet unable to get appointment with anyone only via email it take days to get a reply The people are doing there best It’s the system I am not a happy bunny 😊

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Mitchell

Purchase of our first home 1 Ash Grove Cottages

Hayes + Storr and Lauren Howell in particular were very helpful offering plenty of detailed advice throughout the purchase, they gave us the confidence we needed to keep the process smooth and we will certainly be using them again the future :)

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Leo

Great service

Thank you Claire for a super job on our sale and purchase. We found that your attention to detail in terms of the legal conveyancing and customer service were what one would expect of the Hayes and Storr tradition. We have no hesitation in recommending Hayes and Storr and in particular Claire Burns for her hard work and reliability coupled with her professional knowledge made this a smooth transaction. L& B Georgiou

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nicola-leigh

Housing & Property

Hayes and storr review

We used Hayes and storr while purchasing our first property after being given notice on the rented property we were in already. Mel was brilliant, very efficient and continously kept on top of chasing a rather slow solicitor on our puchasers side to ensure this sale went through before we were made homeless with two young children. For that we will be forever grateful and will.certainly use them again in the future.

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Sam

Housing & Property

Excellent service - stress free!

We received an absolutely fantastic service from Mel & Polly during our house move. They made this part of the process so much easier and stress free, which we cannot thank them enough for. They kept us fully updated throughout and whenever we had a question it was promptly responded to in a clear and understandable manner. We cannot recommend Hayes + Storr highly enough! And whilst we don't plan to move for a least 10 years now - we will be sure to be in touch with them when the time comes to move again.

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Other Reviews

Profile image of Matthew Chapman

Matthew Chapman

Matthew

Jodie Kesseler is the best conveyancer I have ever used, she is always available to answer questions and goes above and beyond for everyone. I would recommend her to anyone buying, selling or re-mortgaging without hesitation.

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Andrew Wilding

Andrew

Very informative and explained the details using practical scenarios. We feel very comfortable with his professionalism

Dear Andrew, we're delighted to hear that you found our advice informative and that everything was explained clearly. Thank you for your 5-star review and for choosing Hayes + Storr. H+S

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Peter Everett

Peter

Very pleasing experience ... points were made which had not occurred to me so these were very useful. Glad that I made the appointment.

Dear Peter, thank you for taking the time to leave such a kind review. We're delighted to hear that you had a positive experience with us and that you found our advice helpful. Thank you for choosing Hayes + Storr, and we wish you all the very best for the future. H+S

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Jay

Jay

Jodie Kesseler at Hayes + Storr has been outstanding throughout my purchase of a property at auction. From the outset, Jodie was professional, approachable and incredibly thorough. Auction purchases can be time-sensitive and stressful, but she kept everything moving efficiently, communicated clearly at every stage, and was always available to answer any questions I had. Her professionalism, attention to detail and speed of execution helped ensure a smooth transaction through to completion. I always felt confident that everything was being dealt with properly, and she made what could have been a complicated process feel straightforward. I wouldn’t hesitate to recommend Jodie to anyone looking for a reliable, knowledgeable and proactive conveyancer. Thank you again for all your hard work – it was a pleasure working with you.

Dear Jay, thank you so much for your excellent 5-star review. We're delighted to hear that Jodie was able to support you so effectively throughout your auction property purchase. As you mention, auction transactions can be fast-paced and demanding, so it's fantastic to know that Jodie's proactive approach helped make the process as straightforward as possible. Your kind words about Jodie's attention to detail and dedication mean a lot to her and the team. Thank you for your recommendation, it was a pleasure to assist you. H+S

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Sue Kariolis

Sue

We have used Hayes & Storr several times now and Mel Robson & Polly Jolley have both been outstanding. They work efficiently with the utmost professionalism and would highly recommend them as a team to anyone who has conveyancing legalities required Thank you Mel & Polly :)

Dear Sue, thank you for your continued trust in Hayes + Storr and for taking the time to leave such a wonderful review. We're delighted to hear that Mel and Polly have provided you with such an outstanding service. Thank you for your kind recommendation and we look forward to assisting you again in future should you require our services. H+S

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