Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hayes + Storr Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using ABC Law. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hayes + Storr Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hayes + Storr Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hayes + Storr Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hayes + Storr Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Hayes + Storr Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matter Type:
Residential Conveyancing
Sara
Collected on:
As a first time buyer I was so pleased with the service we received in buying our first home. Nothing was too much trouble and the staff were friendly and efficient. We did have cheaper quotes from "online firms" but you definitely get what you pay for and we saw the benefits of instructing a local firm.
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Matter Type:
Probate
Andrew
Collected on:
This firm really looked after us when they handled a complicated probate for my father. I can't recommend them enough for the help they gave me, and they were reasonable with the cost too.
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Matter Type:
New home purchases and sales
Sam
Collected on:
This review is for a different branch.
We received an absolutely fantastic service from Mel & Polly during our house move. They made this part of the process so much easier and stress free, which we cannot thank them enough for. They kept us fully updated throughout and whenever we had a question it was promptly responded to in a clear and understandable manner.
We cannot recommend Hayes + Storr highly enough! And whilst we don't plan to move for a least 10 years now - we will be sure to be in touch with them when the time comes to move again.
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SUSAN
Collected on:
This review is for a different branch.
I would highly recommend Hayes & Storr Limited.
They dealt with both my buying & selling house move recently.
Lauren Howell was so efficient always answered my emails immediately & was
always there on hand to reassure at this stressfull experience !!
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Matter Type:
Probate
Francesco
Collected on:
This review is for a different branch.
My Aunt was a client of Hayes & Storr, and when she passed away more than two years ago, Hayes & Storr became the firm managing her will and estate distribution. Hayes & Storr first had Miranda Marshall assigned to the case, then Jennifer Taylor. Today, more than two years after the passing of our Aunt and thousands of pounds in fees paid to Hayes&Storr, unexplained delays and the endless frustration, we are still waiting for distribution. During these two years, we dealt with their lack of planning, miscommunication, basic sloppiness and complete disregard for costs. We tried to go through their internal complaint process with their Partner Alex Findlay, but he completely ignored our well-documented concerns. Besides some initial reassurances, he dismissed all the problems and became very defensive and dismissive. Unfortunately, they also took advantage of an executor who was absent and maybe too old to handle the whole process. In the end, we had to hire a more professional solicitor to control Hayes & Storr and help us bring this nightmare to an end. Having been a business executive in the USA, UK, and the rest of Europe, I have dealt with many service firms both for business and personal matters. However, I never encountered a firm and professionals as incompetent, arrogant, and dishonest as Hayes & Storr.
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Matter Type:
Purchase and Sale
Jez
Collected on:
This review is for a different branch.
Totally recommend this firm. My house sale and purchase were well looked after.
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Matter Type:
Notary
Matt
Collected on:
This review is for a different branch.
Solicitor arrived 20 minutes late, was unhelpful and condescending, I now have to pay for another solicitor to carry out the simple task again, they will not be from this outfit.
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Matter Type:
Residential Conveyancing
Anonymous
Collected on:
This review is for a different branch.
We felt that a lack of communication and consultation in our conveyancing process let to an expensive mistake.
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