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Hayes + Storr Limited

No1 Beacon House, Turbine Way, Swaffham, Norfolk, PE37 7XJ

Accepting new clients

No1 Beacon House, Turbine Way, Swaffham, Norfolk, PE37 7XJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 631877

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Hayes + Storr Limited Review Scores & Client Satisfaction Overview

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Accreditations

Hayes + Storr Limited are accredited by

The Law Society accreditation awarded to Hayes + Storr Limited
Conveyancing Quality Scheme accreditation awarded to Hayes + Storr Limited
Trading names:
Hayes & Storr Solicitors
Hayes and Storr Solicitors

Description

We understand that for some, the prospect of seeking legal guidance and advice can be a daunting one. Our aim is to provide clear and straightforward advice no matter what the circumstances, whilst ensuring the needs of our clients are put first. We have offices in Fakenham, Holt, Sheringham, King’s Lynn and Swaffham. There are 10 Directors, over 30 legal advisers and some 50 support staff. We provide a wide range of family, property and business legal services across Norfolk and nationwide.

Rankings by area of expertise

The rankings below show the areas of expertise that Hayes + Storr Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Hayes + Storr Limited Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
16% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Hayes + Storr Limited are accredited by

The Law Society accreditation awarded to Hayes + Storr Limited
Conveyancing Quality Scheme accreditation awarded to Hayes + Storr Limited
Trading names:
Hayes & Storr Solicitors
Hayes and Storr Solicitors

Description

We understand that for some, the prospect of seeking legal guidance and advice can be a daunting one. Our aim is to provide clear and straightforward advice no matter what the circumstances, whilst ensuring the needs of our clients are put first. We have offices in Fakenham, Holt, Sheringham, King’s Lynn and Swaffham. There are 10 Directors, over 30 legal advisers and some 50 support staff. We provide a wide range of family, property and business legal services across Norfolk and nationwide.

Rankings by area of expertise

The rankings below show the areas of expertise that Hayes + Storr Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Hayes + Storr Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00 (Open)
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

No1 Beacon House, Turbine Way, Swaffham, Norfolk, PE37 7XJ

Reviews

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Clients say

What clients say about Hayes + Storr Limited

The firm specialises in conveyancing, wills, probate and powers of attorney, with strong expertise handling auction purchases, leasehold and unregistered land matters. Clients praise efficient, thorough case management, clear communication and prompt responses. Valued soft skills include approachability, professionalism, patience, kindness and reassurance during difficult times; staff are described as friendly, attentive and proactive, keeping clients updated and making complex or stressful processes straightforward and calm.

helpful staff
face-to-face
clear communication
quick responses
professional service
thorough work
approachable lawyers
reliable updates
compassionate support
smooth transactions

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Reviews

5.0 /5 245 Reviews
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Star rating
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Rating

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Clients say

What clients say about Hayes + Storr Limited

The firm specialises in conveyancing, wills, probate and powers of attorney, with strong expertise handling auction purchases, leasehold and unregistered land matters. Clients praise efficient, thorough case management, clear communication and prompt responses. Valued soft skills include approachability, professionalism, patience, kindness and reassurance during difficult times; staff are described as friendly, attentive and proactive, keeping clients updated and making complex or stressful processes straightforward and calm.

helpful staff
face-to-face
clear communication
quick responses
professional service
thorough work
approachable lawyers
reliable updates
compassionate support
smooth transactions

ReviewSolicitors Review List

Profile image of Peter Howes

Peter Howes

Wills, Trusts & Probate

Probate

I have dealt with the solicitors a few times twice with will with Margaret always able to meet face to face very helpful Then twice selling my property Claire was again so helpful always able to pop in and see her Since the reshuffle things are nit si good I went into to see about my late father’s probate was told no one was available but will get someone to call never heard back Since then I have beet unable to get appointment with anyone only via email it take days to get a reply The people are doing there best It’s the system I am not a happy bunny 😊

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Mitchell

Purchase of our first home 1 Ash Grove Cottages

Hayes + Storr and Lauren Howell in particular were very helpful offering plenty of detailed advice throughout the purchase, they gave us the confidence we needed to keep the process smooth and we will certainly be using them again the future :)

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Leo

Great service

Thank you Claire for a super job on our sale and purchase. We found that your attention to detail in terms of the legal conveyancing and customer service were what one would expect of the Hayes and Storr tradition. We have no hesitation in recommending Hayes and Storr and in particular Claire Burns for her hard work and reliability coupled with her professional knowledge made this a smooth transaction. L& B Georgiou

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nicola-leigh

Housing & Property

Hayes and storr review

We used Hayes and storr while purchasing our first property after being given notice on the rented property we were in already. Mel was brilliant, very efficient and continously kept on top of chasing a rather slow solicitor on our puchasers side to ensure this sale went through before we were made homeless with two young children. For that we will be forever grateful and will.certainly use them again in the future.

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Sam

Housing & Property

Excellent service - stress free!

We received an absolutely fantastic service from Mel & Polly during our house move. They made this part of the process so much easier and stress free, which we cannot thank them enough for. They kept us fully updated throughout and whenever we had a question it was promptly responded to in a clear and understandable manner. We cannot recommend Hayes + Storr highly enough! And whilst we don't plan to move for a least 10 years now - we will be sure to be in touch with them when the time comes to move again.

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Other Reviews

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Peter Everett

Peter

Very pleasing experience ... points were made which had not occurred to me so these were very useful. Glad that I made the appointment.

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Jay

Jay

Jodie Kesseler at Hayes + Storr has been outstanding throughout my purchase of a property at auction. From the outset, Jodie was professional, approachable and incredibly thorough. Auction purchases can be time-sensitive and stressful, but she kept everything moving efficiently, communicated clearly at every stage, and was always available to answer any questions I had. Her professionalism, attention to detail and speed of execution helped ensure a smooth transaction through to completion. I always felt confident that everything was being dealt with properly, and she made what could have been a complicated process feel straightforward. I wouldn’t hesitate to recommend Jodie to anyone looking for a reliable, knowledgeable and proactive conveyancer. Thank you again for all your hard work – it was a pleasure working with you.

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Sue Kariolis

Sue

We have used Hayes & Storr several times now and Mel Robson & Polly Jolley have both been outstanding. They work efficiently with the utmost professionalism and would highly recommend them as a team to anyone who has conveyancing legalities required Thank you Mel & Polly :)

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Liz Walker

Liz

A professional and thorough service. Not only did Kieran update our Wills, he covered changes in legislation, advice on tax and Powers of Attorney. Exemplary.

Dear Liz, thank you for taking the time to leave such a wonderful review. Kieran greatly appreciates your kind feedback and is delighted to hear that you found his service professional, thorough, and informative. Your feedback is very much appreciated. H+S

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Russell Willis

Russell

Fantastic service

Dear Russell, thank you for your 5-star review. We are delighted to hear that you were pleased with the service provided. Your feedback is greatly appreciated, and thank you for taking the time to share your experience. H+S

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