Housing & Property
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240 Total Company Reviews
Housing & Property
|
240 Total Company Reviews
Hayes & Storr, The Old County Court, County Court Road, King's Lynn, Norfolk, PE30 5EJ
Accepting new clients
Hayes & Storr, The Old County Court, County Court Road, King's Lynn, Norfolk, PE30 5EJ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 614639
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Expertise
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Hayes + Storr Limited are accredited by
We understand that for some, the prospect of seeking legal guidance and advice can be a daunting one. Our aim is to provide clear and straightforward advice no matter what the circumstances, whilst ensuring the needs of our clients are put first. We have offices in Fakenham, Holt, Sheringham, King’s Lynn and Swaffham. There are 10 Directors, over 30 legal advisers and some 50 support staff. We provide a wide range of family, property and business legal services across Norfolk and nationwide.
The rankings below show the areas of expertise that Hayes + Storr Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Hayes + Storr Limited are accredited by
We understand that for some, the prospect of seeking legal guidance and advice can be a daunting one. Our aim is to provide clear and straightforward advice no matter what the circumstances, whilst ensuring the needs of our clients are put first. We have offices in Fakenham, Holt, Sheringham, King’s Lynn and Swaffham. There are 10 Directors, over 30 legal advisers and some 50 support staff. We provide a wide range of family, property and business legal services across Norfolk and nationwide.
The rankings below show the areas of expertise that Hayes + Storr Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Hayes & Storr, The Old County Court, County Court Road, King's Lynn, Norfolk, PE30 5EJ
What clients say about Hayes + Storr Limited
Clients praise the firm’s property, wills and probate, and mortgage conveyancing expertise, noting meticulous, thorough and efficient legal work. Team members are described as highly professional, knowledgeable and proactive, providing clear explanations and regular progress updates. Valued soft skills include approachability, patience, excellent communication, responsiveness and empathy—clients highlight reassuring, friendly reception staff and a supportive, trustworthy manner that reduces stress during difficult or complex matters.
Hayes + Storr and Lauren Howell in particular were very helpful offering plenty of detailed advice throughout the purchase, they gave us the confidence we needed to keep the process smooth and we will certainly be using them again the future :)
Thank you Claire for a super job on our sale and purchase. We found that your attention to detail in terms of the legal conveyancing and customer service were what one would expect of the Hayes and Storr tradition. We have no hesitation in recommending Hayes and Storr and in particular Claire Burns for her hard work and reliability coupled with her professional knowledge made this a smooth transaction. L& B Georgiou
We used Hayes and storr while purchasing our first property after being given notice on the rented property we were in already. Mel was brilliant, very efficient and continously kept on top of chasing a rather slow solicitor on our puchasers side to ensure this sale went through before we were made homeless with two young children. For that we will be forever grateful and will.certainly use them again in the future.
We received an absolutely fantastic service from Mel & Polly during our house move. They made this part of the process so much easier and stress free, which we cannot thank them enough for. They kept us fully updated throughout and whenever we had a question it was promptly responded to in a clear and understandable manner. We cannot recommend Hayes + Storr highly enough! And whilst we don't plan to move for a least 10 years now - we will be sure to be in touch with them when the time comes to move again.
As a first time buyer I was so pleased with the service we received in buying our first home. Nothing was too much trouble and the staff were friendly and efficient. We did have cheaper quotes from "online firms" but you definitely get what you pay for and we saw the benefits of instructing a local firm.
It is my distinct pleasure to offer the highest commendation for the firm of Hayes and Storr, who so capably managed the conveyance of my property. Having been most lamentably served by a previous establishment—leaving my affairs in a state of considerable disarray—I found myself in no small amount of trepidation. However, my fortunes changed entirely upon engaging the services of the esteemed Mel and Polly at the firm. These ladies possess a constitution of remarkable industry and a most commendable dispatch. They took up the complexities of my matter with such expert facility that I was spared any necessity of offering reminders or inquiries. Without a single lapse, they saw fit to provide me with a comprehensive report of progress at the conclusion of every week; a habit of communication that afforded me the most profound peace of mind. Should you find yourself in need of legal counsel for the transfer of a property, I implore you to look no further than Hayes and Storr, and specifically the excellent Mel and Polly. They are, in every respect, paragons of professional reliability, and they transformed a most distressing predicament into an affair of the utmost smoothness and tranquility
We enquired through a friend for a quote for purchase of home, Kayleigh came back the next day with a detailed breakdown of the cost, communication has been amazing, always kept up to date, QUICK RESPONSES!!!! Kayleigh responded within minutes, silly questions always answered, Kayleigh is very thorough and not afraid to push another solicitor for a sale 10/10.
I highly recommend Hayes and Storr for their work and dedication. Under no circumstances could we have got through what was an extremely difficult time without the help and support of Susanna. We achieved the outcome we wanted. I cant thank them enough. I wouldn't hesitate in contacting Hayes and Storr in the future for any legal needs,help,advice or support. Thank you 😊
Dear Wendy, thank you for your kind feedback. We’re very pleased to hear that Susanna was able to support you during what was a difficult time and helped achieve the outcome you wanted. We really appreciate your recommendation and are glad you felt well supported throughout the process. We look forward to assisting you again in future should you require our services. H+S
Excellent service from Kayleigh our solicitor throughout the whole process. She was always very helpful, quick to respond to my calls and emails, and kept me updated at every stage. I was initially worried because many people say dealing with solicitors can be stressful, but she made everything simple and smooth. I’m very grateful for her support and would highly recommend her service to my friends and family. Thank you for the outstanding help!
Dear Rony, thank you for your 5-star review. We’re so pleased to hear that Kayleigh provided excellent support and outstanding help throughout your matter. We really appreciate your recommendation and your comments have been passed on to her. H+S
Mel, Polly, and the team are absolutely fabulous. Zero issues, and got the house sale through as quickly as possible with a sensible approach and no hassle. Cannot recommend highly enough.
Dear Sam, thank you for your excellent review. We’re really pleased to hear your sale went through quickly and hassle-free. Mel, Polly, and the whole team were delighted to receive your feedback. It was a pleasure working with you and thank you for the recommendation. H+S
What clients say about Hayes + Storr Limited
Clients praise the firm’s property, wills and probate, and mortgage conveyancing expertise, noting meticulous, thorough and efficient legal work. Team members are described as highly professional, knowledgeable and proactive, providing clear explanations and regular progress updates. Valued soft skills include approachability, patience, excellent communication, responsiveness and empathy—clients highlight reassuring, friendly reception staff and a supportive, trustworthy manner that reduces stress during difficult or complex matters.
Hayes + Storr and Lauren Howell in particular were very helpful offering plenty of detailed advice throughout the purchase, they gave us the confidence we needed to keep the process smooth and we will certainly be using them again the future :)
Thank you Claire for a super job on our sale and purchase. We found that your attention to detail in terms of the legal conveyancing and customer service were what one would expect of the Hayes and Storr tradition. We have no hesitation in recommending Hayes and Storr and in particular Claire Burns for her hard work and reliability coupled with her professional knowledge made this a smooth transaction. L& B Georgiou
We used Hayes and storr while purchasing our first property after being given notice on the rented property we were in already. Mel was brilliant, very efficient and continously kept on top of chasing a rather slow solicitor on our puchasers side to ensure this sale went through before we were made homeless with two young children. For that we will be forever grateful and will.certainly use them again in the future.
We received an absolutely fantastic service from Mel & Polly during our house move. They made this part of the process so much easier and stress free, which we cannot thank them enough for. They kept us fully updated throughout and whenever we had a question it was promptly responded to in a clear and understandable manner. We cannot recommend Hayes + Storr highly enough! And whilst we don't plan to move for a least 10 years now - we will be sure to be in touch with them when the time comes to move again.
I would highly recommend Hayes & Storr Limited. They dealt with both my buying & selling house move recently. Lauren Howell was so efficient always answered my emails immediately & was always there on hand to reassure at this stressfull experience !!
Fantastic service
It is my distinct pleasure to offer the highest commendation for the firm of Hayes and Storr, who so capably managed the conveyance of my property. Having been most lamentably served by a previous establishment—leaving my affairs in a state of considerable disarray—I found myself in no small amount of trepidation. However, my fortunes changed entirely upon engaging the services of the esteemed Mel and Polly at the firm. These ladies possess a constitution of remarkable industry and a most commendable dispatch. They took up the complexities of my matter with such expert facility that I was spared any necessity of offering reminders or inquiries. Without a single lapse, they saw fit to provide me with a comprehensive report of progress at the conclusion of every week; a habit of communication that afforded me the most profound peace of mind. Should you find yourself in need of legal counsel for the transfer of a property, I implore you to look no further than Hayes and Storr, and specifically the excellent Mel and Polly. They are, in every respect, paragons of professional reliability, and they transformed a most distressing predicament into an affair of the utmost smoothness and tranquility
We found Kieran Athow to be a consummate professional when preparing our wills. He was both welcoming and approachable very polished in his manner and his knowledge and guidance made a difficult situation a whole lot easier for us.
Dear Paul, thank you for taking the time to leave such positive feedback. We are very pleased to hear that you found Kieran professional and approachable when preparing your wills. Your review is very much appreciated, and we will ensure it is shared with Kieran and the wider team. H+S
We enquired through a friend for a quote for purchase of home, Kayleigh came back the next day with a detailed breakdown of the cost, communication has been amazing, always kept up to date, QUICK RESPONSES!!!! Kayleigh responded within minutes, silly questions always answered, Kayleigh is very thorough and not afraid to push another solicitor for a sale 10/10.
We had a very unexpected call in December 2023 notifying us that we were executors of a relative's will - we needed to travel 200 miles to meet with Kieran Athow to discuss all that was involved.He was particularly helpful and honest with all that was needed but also how we could do some things ourselves which would help costs in the long run.The whole situation was extremely complicated but Kieran was very patient and explained things in such a way that we understood what was going on.The nature of the will and complications that ensued meant the resolution took over 2 years.During this time we were always kept up to date with where things were up to and what was going on.We managed 3 face to face meetings (400 mile round trip!) but on each occasion we were treated with kindness and understanding - especially if running late! I would have no hesitation in recommending this firm but particularly Kieran to deal with any legal matters - we were intially at a loss as where to start but the guidance we received was first class. Brian & Barbara Stoakley
Dear Brian and Barbara, for taking the time to leave such a thoughtful review. We are very pleased to hear that Kieran was able to guide you through a complex situation with clarity, patience and care. Matters involving executorships and estates can often be challenging, particularly over an extended period, so it is good to know you felt informed and supported throughout. We also appreciate your comments regarding cost transparency and the practical advice provided along the way. We have passed your feedback on to Kieran and the wider team, and they are delighted. Thank you for your recommendation. It is greatly appreciated. H+S
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