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Hayes + Storr Limited

5.0 | 73 Reviews 73 Reviews | Housing & Property
251 Total Company Reviews info icon Housing & Property | info icon 251 Total Company Reviews Housing & Property | info icon 251 Total Company Reviews

Hayes & Storr, Burnham House, 57-63 Station Road, Sheringham, Norfolk, NR26 8RG

Accepting new clients

Hayes & Storr, Burnham House, 57-63 Station Road, Sheringham, Norfolk, NR26 8RG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 614653

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Hayes + Storr Limited Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Hayes + Storr Limited are accredited by

The Law Society accreditation awarded to Hayes + Storr Limited
Conveyancing Quality Scheme accreditation awarded to Hayes + Storr Limited
Trading names:
Hayes & Storr Solicitors
Hayes and Storr Solicitors

Description

We understand that for some, the prospect of seeking legal guidance and advice can be a daunting one. Our aim is to provide clear and straightforward advice no matter what the circumstances, whilst ensuring the needs of our clients are put first. We have offices in Fakenham, Holt, Sheringham, King’s Lynn and Swaffham. There are 10 Directors, over 30 legal advisers and some 50 support staff. We provide a wide range of family, property and business legal services across Norfolk and nationwide.

Rankings by area of expertise

The rankings below show the areas of expertise that Hayes + Storr Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Hayes + Storr Limited Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
16% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Hayes + Storr Limited are accredited by

The Law Society accreditation awarded to Hayes + Storr Limited
Conveyancing Quality Scheme accreditation awarded to Hayes + Storr Limited
Trading names:
Hayes & Storr Solicitors
Hayes and Storr Solicitors

Description

We understand that for some, the prospect of seeking legal guidance and advice can be a daunting one. Our aim is to provide clear and straightforward advice no matter what the circumstances, whilst ensuring the needs of our clients are put first. We have offices in Fakenham, Holt, Sheringham, King’s Lynn and Swaffham. There are 10 Directors, over 30 legal advisers and some 50 support staff. We provide a wide range of family, property and business legal services across Norfolk and nationwide.

Rankings by area of expertise

The rankings below show the areas of expertise that Hayes + Storr Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Hayes + Storr Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Hayes & Storr, Burnham House, 57-63 Station Road, Sheringham, Norfolk, NR26 8RG

Reviews

5.0 /5 73 Reviews
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Star rating
Review Source

Rating

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Clients say

What clients say about Hayes + Storr Limited

The firm is praised for its conveyancing expertise, including property sales and purchases, auction and leasehold transactions, re-mortgaging, wills, probate, executorships, tax advice and Powers of Attorney. Clients value the team’s responsiveness, clear communication, professionalism, thoroughness and speed, alongside a friendly, approachable and patient manner. Reviews also highlight their willingness to go above and beyond, explain matters clearly, keep clients updated, and make complex or stressful legal processes feel smooth and straightforward.

Responsive service
Friendly staff
Knowledgeable advice
Clear communication
Smooth process
Prompt responses
Professional manner
Thorough support
Helpful guidance
Efficient handling

ReviewSolicitors Review List

Profile image of Mitchell

Mitchell

Purchase of our first home 1 Ash Grove Cottages

Hayes + Storr and Lauren Howell in particular were very helpful offering plenty of detailed advice throughout the purchase, they gave us the confidence we needed to keep the process smooth and we will certainly be using them again the future :)

0
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Profile image of Leo

Leo

Great service

Thank you Claire for a super job on our sale and purchase. We found that your attention to detail in terms of the legal conveyancing and customer service were what one would expect of the Hayes and Storr tradition. We have no hesitation in recommending Hayes and Storr and in particular Claire Burns for her hard work and reliability coupled with her professional knowledge made this a smooth transaction. L& B Georgiou

0
Collected on: ReviewSolicitor collection source logo
Profile image of nicola-leigh

nicola-leigh

Housing & Property

Hayes and storr review

We used Hayes and storr while purchasing our first property after being given notice on the rented property we were in already. Mel was brilliant, very efficient and continously kept on top of chasing a rather slow solicitor on our puchasers side to ensure this sale went through before we were made homeless with two young children. For that we will be forever grateful and will.certainly use them again in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sam

Sam

Housing & Property

Excellent service - stress free!

We received an absolutely fantastic service from Mel & Polly during our house move. They made this part of the process so much easier and stress free, which we cannot thank them enough for. They kept us fully updated throughout and whenever we had a question it was promptly responded to in a clear and understandable manner. We cannot recommend Hayes + Storr highly enough! And whilst we don't plan to move for a least 10 years now - we will be sure to be in touch with them when the time comes to move again.

0
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Profile image of Sara

Sara

Housing & Property

fantastic conveyancing service

As a first time buyer I was so pleased with the service we received in buying our first home. Nothing was too much trouble and the staff were friendly and efficient. We did have cheaper quotes from "online firms" but you definitely get what you pay for and we saw the benefits of instructing a local firm.

0
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Other Reviews

Profile image of Debbie Coe

Debbie Coe

Debbie

I had the privilege of Mel Robson and her colleagues at Hays and Storr in Kings Lynn and can say it was absolute privilege as they were responsive, friendly, knowledgeable and nothing was ever too much trouble for them. The sale went through smoothly with no hiccups whatsoever, and I can't thank them enough. I would very much recommend them and certainly Mel who was lovely x

0
Collected on: Google collection source logo
Profile image of raksha mccann

raksha mccann

raksha

Heather Mayes has done conveyancing for several of our properties. She has been exemplary, always helpful, professional, supportive and getting things done at speed. We would not go anywhere else and would recommend her without hesitation.

0
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Profile image of Matthew Chapman

Matthew Chapman

Matthew

Jodie Kesseler is the best conveyancer I have ever used, she is always available to answer questions and goes above and beyond for everyone. I would recommend her to anyone buying, selling or re-mortgaging without hesitation.

0
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Profile image of Mr Ghelabhai

Mr Ghelabhai

A client

It is my distinct pleasure to offer the highest commendation for the firm of Hayes and Storr, who so capably managed the conveyance of my property. Having been most lamentably served by a previous establishment—leaving my affairs in a state of considerable disarray—I found myself in no small amount of trepidation. However, my fortunes changed entirely upon engaging the services of the esteemed Mel and Polly at the firm. These ladies possess a constitution of remarkable industry and a most commendable dispatch. They took up the complexities of my matter with such expert facility that I was spared any necessity of offering reminders or inquiries. Without a single lapse, they saw fit to provide me with a comprehensive report of progress at the conclusion of every week; a habit of communication that afforded me the most profound peace of mind. Should you find yourself in need of legal counsel for the transfer of a property, I implore you to look no further than Hayes and Storr, and specifically the excellent Mel and Polly. They are, in every respect, paragons of professional reliability, and they transformed a most distressing predicament into an affair of the utmost smoothness and tranquility

Dear Mr Ghelabhai, thank you for your most generous and thoughtful review. We are delighted to hear that your experience with Hayes + Storr, and in particular with Mel and Polly, was so positive following the difficulties you encountered previously. It is especially pleasing to know that their diligence, clear communication, and consistent weekly updates provided you with reassurance and confidence throughout the transaction. They take great care to manage matters professionally and efficiently, and your comments are a wonderful reflection of their approach. We are truly grateful for your recommendation and for taking the time to share such detailed feedback. It has been a pleasure to assist you. H+S

0
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Profile image of David Rayner

David Rayner

David

This was our first leasehold purchase, and we were lucky to be introduced to Claire Burns, who took us through the transaction from start to finish. Everything was handled meticulously and promptly, and Claire was available every time we needed clarification or explanation. No question too small, no question too silly. Just a super-professional service and highly recommended.

Dear David, thank you for your excellent review. It's great to hear that Claire provided such thorough and professional support throughout your leasehold purchase and was always available to assist with your queries. We really appreciate your recommendation and are pleased you felt well supported from start to finish. H+S

0
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Reviews

5.0 /5 251 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Hayes + Storr Limited

The firm is praised for its conveyancing expertise, including property sales and purchases, auction and leasehold transactions, re-mortgaging, wills, probate, executorships, tax advice and Powers of Attorney. Clients value the team’s responsiveness, clear communication, professionalism, thoroughness and speed, alongside a friendly, approachable and patient manner. Reviews also highlight their willingness to go above and beyond, explain matters clearly, keep clients updated, and make complex or stressful legal processes feel smooth and straightforward.

Responsive service
Friendly staff
Knowledgeable advice
Clear communication
Smooth process
Prompt responses
Professional manner
Thorough support
Helpful guidance
Efficient handling

ReviewSolicitors Review List

Profile image of Peter Howes

Peter Howes

Wills, Trusts & Probate

Probate

I have dealt with the solicitors a few times twice with will with Margaret always able to meet face to face very helpful Then twice selling my property Claire was again so helpful always able to pop in and see her Since the reshuffle things are nit si good I went into to see about my late father’s probate was told no one was available but will get someone to call never heard back Since then I have beet unable to get appointment with anyone only via email it take days to get a reply The people are doing there best It’s the system I am not a happy bunny 😊

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mitchell

Mitchell

Purchase of our first home 1 Ash Grove Cottages

Hayes + Storr and Lauren Howell in particular were very helpful offering plenty of detailed advice throughout the purchase, they gave us the confidence we needed to keep the process smooth and we will certainly be using them again the future :)

0
Collected on: ReviewSolicitor collection source logo
Profile image of Leo

Leo

Great service

Thank you Claire for a super job on our sale and purchase. We found that your attention to detail in terms of the legal conveyancing and customer service were what one would expect of the Hayes and Storr tradition. We have no hesitation in recommending Hayes and Storr and in particular Claire Burns for her hard work and reliability coupled with her professional knowledge made this a smooth transaction. L& B Georgiou

0
Collected on: ReviewSolicitor collection source logo
Profile image of nicola-leigh

nicola-leigh

Housing & Property

Hayes and storr review

We used Hayes and storr while purchasing our first property after being given notice on the rented property we were in already. Mel was brilliant, very efficient and continously kept on top of chasing a rather slow solicitor on our puchasers side to ensure this sale went through before we were made homeless with two young children. For that we will be forever grateful and will.certainly use them again in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sam

Sam

Housing & Property

Excellent service - stress free!

We received an absolutely fantastic service from Mel & Polly during our house move. They made this part of the process so much easier and stress free, which we cannot thank them enough for. They kept us fully updated throughout and whenever we had a question it was promptly responded to in a clear and understandable manner. We cannot recommend Hayes + Storr highly enough! And whilst we don't plan to move for a least 10 years now - we will be sure to be in touch with them when the time comes to move again.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Debbie Coe

Debbie Coe

Debbie

I had the privilege of Mel Robson and her colleagues at Hays and Storr in Kings Lynn and can say it was absolute privilege as they were responsive, friendly, knowledgeable and nothing was ever too much trouble for them. The sale went through smoothly with no hiccups whatsoever, and I can't thank them enough. I would very much recommend them and certainly Mel who was lovely x

0
Collected on: Google collection source logo
Profile image of Julia Carr

Julia Carr

Julia

We would not hesitate to recommend Claire Burns to do your Conveyancing work. Fast,efficient and with excellent communication skills. Nothing too much trouble for this practitioner.Don’t waste your time and money by going somewhere inferior!

0
Collected on: Google collection source logo
Profile image of raksha mccann

raksha mccann

raksha

Heather Mayes has done conveyancing for several of our properties. She has been exemplary, always helpful, professional, supportive and getting things done at speed. We would not go anywhere else and would recommend her without hesitation.

0
Collected on: Google collection source logo
Profile image of Vytautas Astrauskas

Vytautas Astrauskas

Vytautas

Excellent service from start to finish. Highly recommended.

0
Collected on: Google collection source logo
Profile image of Matthew Chapman

Matthew Chapman

Matthew

Jodie Kesseler is the best conveyancer I have ever used, she is always available to answer questions and goes above and beyond for everyone. I would recommend her to anyone buying, selling or re-mortgaging without hesitation.

0
Collected on: Google collection source logo

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